Scanning problem with HP Photosmart Wireless e-All-in-One B110 series

I have installed the captioned printer with my iMac.
The printing and the copying functions are fine, but the scanning function simply cannot work.
I have tried scanning photos to the computer using the available software, i.e. iPhoto, Preview and Image Capture. However, none of them worked. The following error message kept popping up:
The scan cannot be performed because another program has control of the HP imaging device.
Try the following steps. After each step, try scanning again
- Restart the program.
- Close all programs that may be using the device.
- Reboot the computer.
I have tried all the steps, but the problem remains.
I have also tried to use the scanner directly through "Print & Fax" in "System Preferences". Whenever I clicked the "Open Scanner" button, the screen showed the message "Trying to open scanner session..." and then ended with the message "Failed to open a session on the device."
Could someone help me solve the mystery? Thanks a lot.

I had the same problem when I had installed the HP software for that printer on a standard user account on the mac.
After I had uninstalled it and installed on the standard user account and installed the software on an administrator account on the mac, it worked.
That might help you too...

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How do I scan from my hp photosmart plus e-All-In-one B210 series printer

I have a hp photosmart plus e-All-in-one printer and have tried to scan to my Mac 10.6.8 desktop computer.

You might need to install software from HP for your printer.

Having problem with my hp officejet j6480 all-in-one printer

i am having problem with my HP officejet j6480 all-in-one printer it prints very slow
the operating system is windows 7 32-bits i download full driver software but that did not fix the problem
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Hi - Does it print slowly from all applications or just certain ones? In either case, you can try following the steps in this document.
In addition, try going into Control Panel, Printer, right click on the printer and choose Printer Properties. Click on the Advanced Tab and select Print Direcly to the Printer.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Scanning problem with HP Photosmart C6180

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I select from the acrobat menu:
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in the "acrobat scan" window Scanner: shows "Please select a device" but there is nothing in the drop down list!
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Had scanning problem after uploading Snow Leopard -
This will fix your problem!
Scanning with the software included in Mac OS X 10.6
New with Snow Leopard, the Scanning interface to these HP Inkjet All-in-One devices is now built into Snow Leopard and supported with the Apple Image Capture application. There are three ways to perform scanning from your HP All-in-One:
Preview program
Image Capture program
System Preferences > Print & Fax
Important: After you open the scan interface, it is important to select the correct mode ( Flatbed or Document Feeder ) for the source of the scan image. Your HP All-in-One may have an Automatic Document Feeder (ADF) or a flatbed lid. By default, Document Feeder will be the automatically selected Mode for any devices that have an ADF. You must select Flatbed if you want to scan directly from the glass flatbed and not the Document Feeder.
For more information about Scanning and Image Capture, open the Help menu from Mac OS X 10.6 and type in your question.
Method one: Scan from the Preview application
Click the Apple Preview icon in the dock to open the Preview application.
From the Preview File pull-down menu, choose Import from Scanner .
Choose the HP Photosmart, Officejet, or Deskjet All-in-One.
The scan interface opens. Click Show Details to view settings and options.
Method two: Scan from the Image Capture application
In the Applications folder, select and open Image Capture .
In the list of devices on the left, click your HP All-in-One.
Networked devices appear in the Shared list.
The scan interface opens. Click Show Details to view settings and options.
Method three: Scan from Print & Fax > Printer browser
From the Apple menu, choose System Preferences .
Click Print & Fax .
In the list of printers on the left side of the dialog, select the HP All-in-One to view the options in the Print & Fax window.
Click the Scan tab, and then click Open Scanner .
The Printer Browser window appears.
Click the Scan icon at top right of the toolbar to launch scanning.
The scan interface opens. Click Show Details to view settings and options.
Important Gotcha: If the Scan or Print icons do not appear in the Printer Browser window toolbar, you need to delete the current HP printer queue and add a new one, as follows:
Close the Printer Browser window to return to the Print & Fax preference pane. Or, go directly to the System Preferences > Print & Fax pane.
Select your HP printer in the list on the left.
Click the - sign at the bottom of the list to delete the product from the list.
Click the + sign at the bottom of the list to add the product back to the list.
Select your HP printer, and then click Add to create a new print queue.
The next time you open the Printer Browser window, the Print and Scan icons should appear in the toolbar, providing access to Image Capture.

Problem with crystal reports get from All in One Best Practice package

Hi,
I tried to use Financial Statements crystal report download from All in One Best Practice package but encounter the below errors. I followed the guide in Manual Steps for Additional Datasource Creation to set up the additional data source. When i try to preview the report, I tried to set all the value to Null but the error message still appear. I believe this has something to do with the infoset but i not sure how to resolve this. Those report which connect to infoset doesnt seem to work for me.
Errors:
Failed to retrive data from database. (then i press OK)
database connector error: 'no item structure data' (then i press OK)
database connector error: 'RFC_Closed'
Please advice
Thank you

Hi Afzal,
I think you misunderstood. The crystal report i am talking about is the 23 crystal report template i get from All in One Best Practice package. All i need to do is follow the "Quick Guide to impletement SAP Best Practices for Business Intelligence V4.31" to make those template works. For those template that connect to Database type: SAP Table, Cluster or Function, i can make those work. The problem i facing now are those template (example: Financial Statements) that connect to Database type: SAP Info sets. The error i receive are stated in my first post.
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Trouble connecting Photosmart Wireless e-All-in-One to Network

Hi,
I'm a university student and have today just bought the all in one printer stated above. It didnt come with a USB cable and so I have to connect it wirelessly. However, it won't connect because my wireless network is supplied by the university and is unencrypted but has a login page when you boot the browser. Does anyone know how to connect to a network like this? Any help would be MUCH appreciated.
Thanks,
Henry

This is not going to be possible.
However, you may be able to connect your printer to your computer wirelessly, but it will not have Internet access.
Tell me the model number and I can help.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Problems with my HP PSC 1510 All-In-One Printer

I was wondering if someone could help me with a problem that I've been having. I just bought a new computer and had to upgrade my printer to Windows 7. I had no trouble with the installation process, but ever since I've downloaded the update, EVERY time I go to print something, a test page prints out first. This is totally wasting ink and I was wondering if someone could help me fix this menacing problem. Many thanks in advance!!!!

Take a look at this help link.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Cannot use web services with my Photosmart 6520 e-all-in-one printer.

Everything works and is enabled except web services. Wireless is on and yet not connected to internet. Other devices such as my smart tv and pc are on same wireless router and do connect to internet. ow to connect my printer to the internet?
This question was solved.
View Solution.

Hello Hanovarian,
Welcome to the HP Support forums. I understand that you are getting an unable to connect message when you try to enable the web services on your Photosmart 6520 printer.
Please set a manual IP address and manual DNS servers. I’ve included another post that has the instructions and screen shots. It’s for the Photosmart 7510 printer but the steps are the same.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Multifunction printers display menu, photosmart plus e all in one B210 series

Display menu says there's a memory card error. Unable to use the regular menu or copy. I haven't used a memory card. Followed the instructions in troubleshooting.

Hi there,
Try downloading and running the Hardware Diagnostic Utility located here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/h...
It can fix a lot on its own and if not give a better idea of what is going on. let us know the results.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Hp photosmart wireless e-all-in-one b 110 series printer on main screen says ink system failure

hp photosmart wireless e-all-in-one b 110 series printer on main screen says ink system failure

Hi,
In order to troubleshoot the problem. please follow the steps listed under '0xc19a0013' or no code displays with the 'Ink System Failure' error message below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&dlc=en&lc=en&product=4022343&tmp...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Problem with HP Photosmart 7510

Everytime I go to print something on my HP Photosmart 7510 printer I have to shut down the printer and restart it to print anything. It's almost like it goes into sleep mode but doesn't "wake up"

Hi @jrs67413
This document contains information about the possible causes of a lost wireless connection, tips for avoiding the issue, tips for maintaining a connection, and troubleshooting steps to help you restore the wireless connection on your printer; Printer Does Not Maintain Wireless Connection.
In addition to the solutions offered in the document and what you have probably already tried, please ensure the printer is connected directly to a wall outlet and not into a surge protector/ power bar. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see,
ISSUE:
Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
This is not limited to Laserjet printers.
It is also good, if you haven't already, to be sure the printer firmware is up to date. Getting Printer Updates for HP Photosmart 7510 e-All-in-One Printer Series
I hope this is helpful.
I just thought of something else you could try. Use the steps below to disable UPnP in the printers EWS,
1. Typing the printers assigned IP address into the address bar of Internet Explorer. (you can get this from the report you would have printed while following the steps in the document I posted above)
2. Click on the Network Tab at the top
3. Select the Networking option on the left
4. Click on UPnP option on the left
5. Select the 'Disable UPnP' radio button
6. Click 'Apply'
Also, I would like to disable to IPv6 on the printer. This setting can sometimes cause issues. Use the instructions below to disable the IPv6
On the front panel of the printer, touch the Wireless icon, it's the second of the four icons on the top.
Navigate through the Wireless menu to Advanced Settings and go to IPv6
Turn IPv6 off
I will watch for a reply from you. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How do i use my mac book with my HP 6510 e all in one series printer

how do i use my mac book with HP photosmart 6510 e all in one series

Hello Marilynatsea,
Thanks for using Apple Support Communities.
To learn more about printing in OS X on your Mac, and how to add a printer, take a look at the article linked to below.
Mac Basics: Printing in OS X - Apple Support
Cheers,
Alex H.

Not Able to Find Drivers for HP Photosmart Plus e-All-in-One Printer B210e

I have an HP Photosmart Plus e-All-in-One Printer B210e. I went to try and get drivers for it and I either get a page that says
404 Page Not Found
Try going back to Support Home
The other page I get when I look for drivers is for HP Photosmart Plus e-All-in-One Printer series - B210 and I click on Software and Driver I get window on the screen to select my model. The models listed are B210a/B210b/B210c. B210e IS NOT LISTED. Where are the B210e drivers.
dv6500t (Windows Vista SP2 x86)/dv7-1275dx Windows 7 Home Premium SP1 (x64)/HP Photosmart Plus e-All-in-One Printer B210e/MacBook Pro (Mac OS X 10.7.5/Windows 7 Professional (x64) SP1)

Hi
Try http://ftp.hp.com/pub/softlib/software12/COL34268/mp-109398-3/PSB210_1315-1.exe
The installation is also possible with HP Printer Install Wizard for Windows:
http://ftp.hp.com/pub/softlib/software12/COL50403/mp-122330-1/hppiw.exe

Last update for OS 10.8.2 caused big problems with HP photosmart B110 printer /scanner cannot scan does anyone have the same problem or a solution?

Last update for OS 10.8.2 caused big problems with HP photosmart B110 printer /scanner cannot scan does anyone have the same problem or a solution?
iMac is connected via wirelss to printer/scanner. All was working OK until update.

Assuming that the HP software is up-to-date, but still not working, have you tried Image Capture in the Applications folder. Does that work?

Printing problem with HP deskjet 3050 all in one J610 series

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I would appreciate help with this problem. A definition of the terms used in the printer features might help me resolve it by my self.
Thanks
This question was solved.
View Solution.

Hello @Tellen,
Thank you for visiting the HP Support Forums! I understand you are running into some print quality problems with your HP Deskjet 3050. I see when you attempt to print a letter you will only see the email address and its in blue ink.
First I would like you to click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
What does the PSDR find? If you are still not getting black text, please continue here: Fixing Print Quality Problems for the HP Deskjet 3050 (J610) All-in-One Printer Series
If after the troubleshooting has been done and you are still seeing the issue leave me with the following information:
1. What is your current Operating system, Windows or Mac and which version?
2. How is the printer connected, USB or Wireless?
3. If you print a test page from the front panel do you see the same issue?
I hope to hear from you soon.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Scanning problem with HP Photosmart Wireless e-All-in-One B110 series

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