Scanning problems - resolved!

As a lot of others, I had problems scanning using my Epson (RX500) after installing Leopard. However, to my amazement, I've managed to crack it! More luck than skill I suspect, but who cares when it works.
I'd downloaded the Twain driver from the Epson site and un-installed and reinstalled as advised but no luck. I live in France so, in desperation I downloaded the French version, which mounted on my Desktop as a Classic Word document! I tried opening it but to no avail. I then realised that I didn't have an expanding software (or whatever you call it) installed. I downloaded Stuffit, expanded the driver and as they say in French, le voila. It worked first time as a stand alone application and with ReadIris.
Interestingly, the French driver is dated 10 months after the US version.

Are either of you running Leopard? OP tag says Tiger, other nil.
Message was edited by: nerowolfe

Similar Messages

HP 6500 AIO printer scanning problems.

I recently upgraded my Mac OSX software to Snow Leopard. Now the scanner part of my HP printer no longer works. I'VE SCANNED MANY TIMES PREVIOUSLY. I tried to scan today and got messages to the effect, no scanner options, scanner was not connected to the computer, scanner not found, no scanner selected; the scanner is not initialized...
I've done the following: tried to get help from HP- they said as long as my driver sw was up to date (which it is) i should contact Apple. I tried to add the scanner - didn't work; setup printer again - didn't work; setup profile for scanner - didn't work; read thru scanner help topics on apple support - didn't help. What's going on and how do i fix it?
thx.

It doesn't install a driver version 2.7. It does in fact install for your printer driver 3.1.1. In as much as you already have that driver installed there is some other reason why you are having issues. Contact HP to resolve the scanning problem.
There is third party scanning software which is much better than HP's. Check compatibily with VueScan.

Scanning Problem post Snow Leopard Upgrade?

I recently upgraded to Snow Leopard and I have discovered I can't use the scan feature on my HP Photosmart 3200 series All-in-One printer. It might be a coincidence but prior to that I had no problem as long as I used a USB connection. All other printing functions work fine (via bluetooth). I am getting a message saying that "scanner could not be initialized (scanner could not be found)." Otherwise the printer is working fine. Any advice on how I could resolve this, I have looked in Troubleshooting Section and nothing seems to apply.

I have been on the HP website and found a driver download suitable for Snow Leopard. Very confusing because I now have to operate the scan process from the HP Printer and not the iMAC as previously. However, that said it is much quicker as multiple pages can be scanned faster. I then had problems with saving the scans to appropriate document folder via Preview - couldn't do this. I have to do this via the HP Viewer software which is fine but it took an age to work it all out. The problem of scanning is resolved but there is still a problem saving complete scanned documents but I have a "workaround" for now. Thanks for the helpful tips.

Printing/Scanning Problem with HP All-In-One

As you will see, I am a bit confused as to how my Mac is talking to my HP all in one. I am having printing and scanning problems. When I try to print, nothing happens. I go to print status and the print job is there but the printer is not printing. I try pausing, deleting and trying to print again, hold to no avail. It recognizes the job, it just won't print.
Scanning is similar. Most of the time I end up with an error message "The scan cannot be performed because another program has control of the HP imaging device". It directs me to restart the program, close all programs, re-boot the computer. I have done all of these and no go. In addition, no other programs are running at the time.
As far as my computer recognizing the HP, it does in both wifi and bluetooth. I have made it my default printer.
I have a time capsule as a router and everything is set up properly for it. Four bars are shown indicating it is acting properly. Both it and bluetooth are turned on. The HP status lights are on for both wifi and bluetooth.
I have checked with HP and Apple Support and could not find anything that addresses my issue. Please help!!
Thanks

I had a similar problem awhile back with my HP F2210 all-in-one. I basically re-downloaded all of the software for the printer from HPs site. Before re-installing, I did a safe boot. Then, I reinstalled and restarted and all was well. When software update told me there was a new driver available, I installed it and things still worked. I'm able to print, scan, and all the printer is supposed to do without a hitch.

Scanning problem with HP Photosmart C6180

Since the upgrade to 10.6 my HP C6180 multifunction printer is not working as a scanner from Adobe Acrobat Pro 9
I select from the acrobat menu:
File
CreatePDF
From Scanner
in the "acrobat scan" window Scanner: shows "Please select a device" but there is nothing in the drop down list!
This means that i can not scan a document to PDF from within Adobe Acrobat pro. I can scan through preview but preview does not provide the same features that Acrobat Pro does.
Any Ideas? I have re-installed the adobe software but no joy...

Had scanning problem after uploading Snow Leopard -
This will fix your problem!
Scanning with the software included in Mac OS X 10.6
New with Snow Leopard, the Scanning interface to these HP Inkjet All-in-One devices is now built into Snow Leopard and supported with the Apple Image Capture application. There are three ways to perform scanning from your HP All-in-One:
Preview program
Image Capture program
System Preferences > Print & Fax
Important: After you open the scan interface, it is important to select the correct mode ( Flatbed or Document Feeder ) for the source of the scan image. Your HP All-in-One may have an Automatic Document Feeder (ADF) or a flatbed lid. By default, Document Feeder will be the automatically selected Mode for any devices that have an ADF. You must select Flatbed if you want to scan directly from the glass flatbed and not the Document Feeder.
For more information about Scanning and Image Capture, open the Help menu from Mac OS X 10.6 and type in your question.
Method one: Scan from the Preview application
Click the Apple Preview icon in the dock to open the Preview application.
From the Preview File pull-down menu, choose Import from Scanner .
Choose the HP Photosmart, Officejet, or Deskjet All-in-One.
The scan interface opens. Click Show Details to view settings and options.
Method two: Scan from the Image Capture application
In the Applications folder, select and open Image Capture .
In the list of devices on the left, click your HP All-in-One.
Networked devices appear in the Shared list.
The scan interface opens. Click Show Details to view settings and options.
Method three: Scan from Print & Fax > Printer browser
From the Apple menu, choose System Preferences .
Click Print & Fax .
In the list of printers on the left side of the dialog, select the HP All-in-One to view the options in the Print & Fax window.
Click the Scan tab, and then click Open Scanner .
The Printer Browser window appears.
Click the Scan icon at top right of the toolbar to launch scanning.
The scan interface opens. Click Show Details to view settings and options.
Important Gotcha: If the Scan or Print icons do not appear in the Printer Browser window toolbar, you need to delete the current HP printer queue and add a new one, as follows:
Close the Printer Browser window to return to the Print & Fax preference pane. Or, go directly to the System Preferences > Print & Fax pane.
Select your HP printer in the list on the left.
Click the - sign at the bottom of the list to delete the product from the list.
Click the + sign at the bottom of the list to add the product back to the list.
Select your HP printer, and then click Add to create a new print queue.
The next time you open the Printer Browser window, the Print and Scan icons should appear in the toolbar, providing access to Image Capture.

Adobe Acrobat 8 Scanning Problem with Brother 7820N

I am all of a sudden having a scanning problem utilizing Adobe Acrobat and my Brother 7820N printer/scanner. It was working just fine scanning into PDF format in Adobe when I was on the Tiger OS. I just upgraded to Leopard about a month ago and now my scanner is not working, I can print to it no problem, but when I try to initiate a scan through Adobe it crashes and I get the following error message: "the application acrobat quit unexpectedly".
Can anyone provide me with any advice on how to fix this problem?
Thank you.

You need program for scanner to encode texts, not adobe
h
e
l
l
o

Scanning Problems with Brother 7820N

I am all of a sudden having a scanning problem utilizing Adobe Acrobat and my Brother 7820N printer/scanner. It was working just fine scanning into PDF format in Adobe when I was on the Tiger OS. I just upgraded to Leopard about a month ago and now my scanner is not working, I can print to it no problem, but when I try to initiate a scan through Adobe it crashes and I get the following error message: "the application acrobat quit unexpectedly".
Can anyone provide me with any advice on how to fix this problem?
Thank you.

Hello,
I think you answered the question yourself. You upgraded from Tiger to Leopard and now the scanner isn't working as it should.
You need to update the Brother drivers. Go to their web site, download and install the software, run Disk Utility and Repair Disk Permissions. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select FirstAid, then click: Repair Disk Permissions. Quit DU when it's finished and reboot.
Since you are trying to scan into Adobe software, there might be a TWAIN driver necessary to update.
Carolyn

HT203554 MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video. Can I still get this problem resolve by Apple or I'm screwed because the MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has en

MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video. Can I still get this problem resolve by Apple or I'm screwed because the MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended?

You can have Apple replace the logic board, but it will be at your expense. The free replacement program has ended.
As a band aid you may try the following:
https://gfx.io/
This will allow you to run on only the integrated GPU.
Ciao.

I need help w/ HP Office Jet 4500 scanning problems

Mine is IMAC w/OSX 10.9.1 w/HP Officejet4500. I downloaded the MAC software for scanning problems. I can now scan but the scanner won't allow a file to be saved. Even after downloading and re-installing several times, rebootong the IMAC, I still receive the Error msg: file 'save to' 'read only'. I've checked the files and all the files are read/write. Any suggestions? Thanks, Amy

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967500 and

I've walked through all of the wi fi problem resolves. None have repaired my problem. It seems like it starts to connect then stops forever. Even typing it starts then stops then it will catch up?

I've walked through all of the wi fi problem resolves. None have repaired my problem. It seems like it starts to connect then stops forever. Even typing it starts then stops then it will catch up?

Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo. It is safe to do, there should be no content loss. It is the same as rebooting your computer.

Problems resolving .local DNS names

Hi all - I was having problems resolving machine.local type names, and I found this article:
http://docs.info.apple.com/article.html?artnum=107800
This solution helped, but not completely.
I am on a Mac mini running 10.4.8PPC.
This unit is on a private IP network - 192.168.254.0/255.255.255.0
This unit is staticly addressed - 192.168.254.31
The network has a Windows Server 2003 machine doing DNS/DHCP
The network has a domain of mynetwork.local
I was experiencing the issue in this article:
dig server.mynetwork.local would complete and resolve to 192.168.254.11
ping server.mynetwork.local would fail to resolve.
Adding local to the search domain solved this issue as described in the article.
However, a new wrinkle arises.
I frequently connect to other networks via PPTP, many running SBS 2003, which uses a company.local DNS scheme.
Once connected, I can dig company.local names, but not mynetwork.local names (which I expected - as I am now resolving names through server.company.local). However, I can't ping company.local names, which prevents connection to the server.company.local OWA server, for example.
Any thoughts? I tried putting
mynetwork.local, company.local
in the search domains field, but no joy...
Thanks for wading through this long question - appreciate any replies...

Playing Dr. Watson here...
Are those other Networks Local but not on the 192.168.254.x subnet?

HP6280 Scanning Problem

My HP C6280 developed a scanning problem today. I can still scan but everything goes to HP Photostart 3.5. I no longer can designate where I want to scans to go and what name to give them. I do not want to use HP Photostart 3.5. I also cannot open my desk top pictures now. I get a "Attempt to Access Invalid Address." The pictures used to open automatically with Photoshop. Now I have to hunt for a program to open the pictures. Also I get "HP Cue--scanning flow component has stopped working. I use Windows 7 and have made no changes to my computer. Any help will be greatly appreciated.

Hi @dgn4,
Welcome to the HP Forums!
I noticed that you are having a scanning issue with your HP Photosmart c6280 on Windows 7. I am sorry to hear this, but happy to look into this for you!
I would recommend using our HP Print and Scan Doctor, sometimes this program can fix issues automatically for you!
I would also recommend this how to scan guide, How to Scan: Windows 7, as it has alternate methods of scanning as well.
Hope this helps, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Kodak 5252 scanning problems

does anybody have scanning problems after upgrading to Lion? My kodak all in one 5250 refuses to scan. Wifi is on, printing is working, it's just the scanning function that has given up. Any suggestions would be more then welcome. Chatted with kodak support but they are useless... I have the latest driver 6.2 but still does not work...

Thank you so much. I did as you said and checked out the drivers. Then it dawned on me that i could try my husbands imac running on Leopard. That one did scan. So I then compared the difference in the printer folder and it turned out that I had some extra plugins in my folder that were not present in the other desktop. They are called PrinterOptionsCombo plugin and USBClassDriver.plugin. I took those two out and bingo, it works. I wished though they had talked me through this at Kodak. I had a feeling that the guy in the chat did not really knew what he was talking about... Anyway, problem solved. Don't know how long it would have taken me to figure this out if I did not have had a second working computer in the house... ;o)))

Bass problem resolved - Can no one advise me please

Has the new 80 gig Ipod had the previous bass distortion problem resolved ?
The old 60 gig model showed significant bass distortion (bass drum etc) on some tracks and was a known problem.
I am thinking of buying the new 80Gig tomorrow - or - the Creative model - -can anyone advise right away please /
Thank you
Brian

Check through the forum and use bass distortion as a search - you will then see some time ago that a problem did exist. It was due as far as I know to the change of the output whcih caused an overlaod on deep bass especially when the equaliser was used. Apple knew about this and eventually posted a hardware 'upgrade' - however I do not know if this cured the problem as I then bought the Sony A3000. I would like to get the new Ipod but not if this problem still exists.
HTH
Brian

Any hope soon of Mavericks/Epson scanning problems being resolved?

Folks, is there any hope soon of the Mavericks/ Epson scanning issues being resolved with a software fix, or should I try to switch back to Snow Leopard? The Image Capture App doesn't appear to see the scanner so no help there. Grateful for thoughts.

Try resetting the printing system. It can also affect the scanner.
OS X Mavericks: Reset the printing system
You can also check for drivers here.
Gimp - Print
HPIJS for Mac OS X

Scanning problems - resolved!

Similar Messages

Maybe you are looking for