Scanning Problems with Brother 7820N

I am all of a sudden having a scanning problem utilizing Adobe Acrobat and my Brother 7820N printer/scanner. It was working just fine scanning into PDF format in Adobe when I was on the Tiger OS. I just upgraded to Leopard about a month ago and now my scanner is not working, I can print to it no problem, but when I try to initiate a scan through Adobe it crashes and I get the following error message: "the application acrobat quit unexpectedly".
Can anyone provide me with any advice on how to fix this problem?
Thank you.

Hello,
I think you answered the question yourself. You upgraded from Tiger to Leopard and now the scanner isn't working as it should.
You need to update the Brother drivers. Go to their web site, download and install the software, run Disk Utility and Repair Disk Permissions. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select FirstAid, then click: Repair Disk Permissions. Quit DU when it's finished and reboot.
Since you are trying to scan into Adobe software, there might be a TWAIN driver necessary to update.
Carolyn

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Adobe Acrobat 8 Scanning Problem with Brother 7820N

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Can anyone provide me with any advice on how to fix this problem?
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Scanning Problems with an HP OfficeJet Pro 8500

I have an iMac running the latest version of Snow Leopard. I have had the HARDEST time, since purchasing my iMac in Dec 2010, scanning documents with my HP OfficeJet Pro 8500 printer. What happens is usually one of two things: 1) Only half of the page fills the scan window, or; 2) The entire document fills the scan window BUT the SCAN button is greyed out so that it cannot be selected!
Yes, I have done the whole delete the current printer drivers, get the drivers through Software Update, reset the printing, etc. None of that has worked (well, on occasion it works for a while). I am not using the drivers that came with the HP 8500; I'm told that you should use the drivers from Apple Software Update.
I have discussed this with Apple Support. They say I need to purchase Apple Protection Care for them to address this. This is weird, considering that this appears to be a software problem with software supplied by Apple!
Any help would be appreciated.
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Hi,A phone cable connection to a landline is required for faxing. Generally, a wireless connection only refer to the connection with a computer for printing and scanning, it do not refer to a fax setup. Regardless, the specific device does not support any wireless connectivity but only a wired network or a USB. Regards,Shlomi

Printing/Scanning Problem with HP All-In-One

As you will see, I am a bit confused as to how my Mac is talking to my HP all in one. I am having printing and scanning problems. When I try to print, nothing happens. I go to print status and the print job is there but the printer is not printing. I try pausing, deleting and trying to print again, hold to no avail. It recognizes the job, it just won't print.
Scanning is similar. Most of the time I end up with an error message "The scan cannot be performed because another program has control of the HP imaging device". It directs me to restart the program, close all programs, re-boot the computer. I have done all of these and no go. In addition, no other programs are running at the time.
As far as my computer recognizing the HP, it does in both wifi and bluetooth. I have made it my default printer.
I have a time capsule as a router and everything is set up properly for it. Four bars are shown indicating it is acting properly. Both it and bluetooth are turned on. The HP status lights are on for both wifi and bluetooth.
I have checked with HP and Apple Support and could not find anything that addresses my issue. Please help!!
Thanks

I had a similar problem awhile back with my HP F2210 all-in-one. I basically re-downloaded all of the software for the printer from HPs site. Before re-installing, I did a safe boot. Then, I reinstalled and restarted and all was well. When software update told me there was a new driver available, I installed it and things still worked. I'm able to print, scan, and all the printer is supposed to do without a hitch.

Scanning problem with HP Photosmart C6180

Since the upgrade to 10.6 my HP C6180 multifunction printer is not working as a scanner from Adobe Acrobat Pro 9
I select from the acrobat menu:
File
CreatePDF
From Scanner
in the "acrobat scan" window Scanner: shows "Please select a device" but there is nothing in the drop down list!
This means that i can not scan a document to PDF from within Adobe Acrobat pro. I can scan through preview but preview does not provide the same features that Acrobat Pro does.
Any Ideas? I have re-installed the adobe software but no joy...

Had scanning problem after uploading Snow Leopard -
This will fix your problem!
Scanning with the software included in Mac OS X 10.6
New with Snow Leopard, the Scanning interface to these HP Inkjet All-in-One devices is now built into Snow Leopard and supported with the Apple Image Capture application. There are three ways to perform scanning from your HP All-in-One:
Preview program
Image Capture program
System Preferences > Print & Fax
Important: After you open the scan interface, it is important to select the correct mode ( Flatbed or Document Feeder ) for the source of the scan image. Your HP All-in-One may have an Automatic Document Feeder (ADF) or a flatbed lid. By default, Document Feeder will be the automatically selected Mode for any devices that have an ADF. You must select Flatbed if you want to scan directly from the glass flatbed and not the Document Feeder.
For more information about Scanning and Image Capture, open the Help menu from Mac OS X 10.6 and type in your question.
Method one: Scan from the Preview application
Click the Apple Preview icon in the dock to open the Preview application.
From the Preview File pull-down menu, choose Import from Scanner .
Choose the HP Photosmart, Officejet, or Deskjet All-in-One.
The scan interface opens. Click Show Details to view settings and options.
Method two: Scan from the Image Capture application
In the Applications folder, select and open Image Capture .
In the list of devices on the left, click your HP All-in-One.
Networked devices appear in the Shared list.
The scan interface opens. Click Show Details to view settings and options.
Method three: Scan from Print & Fax > Printer browser
From the Apple menu, choose System Preferences .
Click Print & Fax .
In the list of printers on the left side of the dialog, select the HP All-in-One to view the options in the Print & Fax window.
Click the Scan tab, and then click Open Scanner .
The Printer Browser window appears.
Click the Scan icon at top right of the toolbar to launch scanning.
The scan interface opens. Click Show Details to view settings and options.
Important Gotcha: If the Scan or Print icons do not appear in the Printer Browser window toolbar, you need to delete the current HP printer queue and add a new one, as follows:
Close the Printer Browser window to return to the Print & Fax preference pane. Or, go directly to the System Preferences > Print & Fax pane.
Select your HP printer in the list on the left.
Click the - sign at the bottom of the list to delete the product from the list.
Click the + sign at the bottom of the list to add the product back to the list.
Select your HP printer, and then click Add to create a new print queue.
The next time you open the Printer Browser window, the Print and Scan icons should appear in the toolbar, providing access to Image Capture.

Scanning Problem with Mavericks, CS3, and Dell 2155cn

New MB Pro running Mavericks. Adobe CS3 loaded. Acrobat Pro will print to network Dell 2155CN, but will not scan. Same installation on older MBP running Lion scans from Acrobat with no problem. Does Mavericks have a problem with the Dell driver?S

Might be the driver. I don't see a Mavericks compatible driver > http://ftp.dell.com/Pages/Drivers/dell-2155cn-cdn.html
It just says Mac OS X. That's rather vague.
Try this workaround.
Image Capture can scan for you. It's in your Applications folder.
Mac Basics: Using a scanner

Some scanning problems with Trend (iMSS) and iMS

Hi everyone!!!
I have been reading and learning a little, but at the moment I have a problem with Trend InterScan Messaging Security Suite and Mesaging Server.
I have follow the recommendations of example 2 in
http://docs.sun.com/source/819-0105/channel.html#wp100754
but I have some scaning problems.
My files are like................
[SERVICE=SMTP_SCANNING]
!INTERFACE_ADDRESS=127.0.0.1
PORT=10025
IMAGE=IMTA_BIN:tcp_smtp_server
LOGFILE=IMTA_LOG:tcp_smtp_server.log
STACKSIZE=2048000
PARAMETER=CHANNEL=tcp_scanner
! ims-ms
ims-ms defragment subdirs 20 notices 1 7 14 21 28 backoff "pt5m" "pt10m" "pt30m" "pt1h" "pt2h" "pt4h" maxjobs 2 pool IMS_
POOL fileinto $U+$S@$D aliasdetourhost tcp_scanner-daemon
ims-ms-daemon
! tcp_local
tcp_local smtp mx single_sys remotehost inner switchchannel identnonenumeric subdirs 20 maxjobs 7 pool SMTP_POOL maytlsse
rver maysaslserver saslswitchchannel tcp_auth missingrecipientpolicy 0 aliasdetourhost tcp_scanner-daemon
tcp-daemon
! tcp_intranet
tcp_intranet smtp mx single_sys subdirs 20 dequeue_removeroute maxjobs 7 pool SMTP_POOL maytlsserver allowswitchchannel s
aslswitchchannel tcp_auth missingrecipientpolicy 4 aliasdetourhost tcp_scanner-daemon
tcp_intranet-daemon
! tcp_auth
tcp_auth smtp mx single_sys mustsaslserver missingrecipientpolicy 4 aliasdetourhost tcp_scanner-daemon
tcp_auth-daemon
! tcp_scanner
tcp_scanner smtp nomx single_sys identnonenumeric subdirs 20 maxjobs 7 pool SCAN_POOL daemon 172.17.24.34 port 10024 enqu
eue_removeroute
tcp_scanner-daemon
bash-2.05# more mappings
! MTA mappings file
! for access control and other table lookups
PORT_ACCESS
*|*|*|*|* $C$|INTERNAL_IP;$3|$Y$E
* $YEXTERNAL
INTERNAL_IP
$(172.17.24.34/24) $Y
127.0.0.1 $Y
! 172.17.17.41 $Y
! 172.17.16.51 $Y
* $N
ORIG_SEND_ACCESS
tcp_local|*|tcp_local|* $N$D30|Relaying$ not$ allowed
tcp_*|*|native|* $N
tcp_*|*|hold|* $N
tcp_*|*|pipe|* $N
tcp_*|*|ims-ms|* $N
! Block "external" submissions of explicitly source-routed "internal" addresses
tcp_local|*|tcp_intranet|@*:*.* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|*$%*@* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|*.*!*@* $N$D30|Explicit$ routing$ not$ allowed
tcp_local|*|tcp_intranet|"*@*"@* $N$D30|Explicit$ routing$ not$ allowed
SEND_ACCESS
tcp_*|*|*|*@[127.*] $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@localhost.* $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.com $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.net $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@example.org $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.test $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.example $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.invalid $X5.1.2|$NBad$ destination$ system
tcp_*|*|*|*@*.localhost $X5.1.2|$NBad$ destination$ system
CONVERSIONS
in-chan=tcp_scanner;out-chan=*;CONVERT No
in-chan=tcp_*;out-chan=tcp_local;CONVERT Yes,Channel=tcp_scanner
!IN-CHAN=tcp_scan;OUT-CHAN=*;CONVERT No
!IN-CHAN=tcp_*;OUT-CHAN=*;CONVERT Yes,Channel=tcp_scan
<IMTA_TABLE:mappings.locale
With this configuration, my iMSS only scan mails from internal to internal domain.
Mails sent via outlook:
10-Oct-2005 17:11:34.13 tcp_auth tcp_scanner EA 3 [email protected] rfc822;[email protected] [email protected]
10-Oct-2005 17:11:34.15 tcp_auth tcp_local EA 3 [email protected] rfc822;[email protected] [email protected]
10-Oct-2005 17:11:34.24 tcp_local D 3 [email protected] rfc822;[email protected] [email protected] dns;mail.out.com (mail.out.com xxxxxxxxxxxxx Mon, 10 Oct 2005 17:09:34 +0200 ) smtp;250 2.1.5 [email protected]
10-Oct-2005 17:11:34.53 tcp_scanner ims-ms E 4 [email protected] rfc822;[email protected] user1@ims-ms-daemon
10-Oct-2005 17:11:34.59 tcp_scanner D 3 [email protected] rfc822;[email protected] [email protected] dns;172.17.24.34 (TrendMicro IMSS SMTP proxy) smtp;250 2.1.5 [email protected] OK.
Mails that do not pass throw tcp_scanner channel are not scan by iMSS, but I don`t know why this outgoings mail don�t pass throw tcp_scanner ��???
And mails sent via webmail :
10-Oct-2005 17:28:42.05 tcp_intranet tcp_scanner E 2 [email protected] rfc822;user1@ in.com user1@ in.com
10-Oct-2005 17:28:42.08 tcp_intranet tcp_local E 2 user1@ in.com rfc822;[email protected] [email protected]
10-Oct-2005 17:28:42.75 tcp_scanner ims-ms E 2 user1@ in.com rfc822;user1@ in.com user1@ims-ms-daemon
10-Oct-2005 17:28:42.80 tcp_scanner D 2 user1@ in.com rfc822;user1@ in.com user1@ in.com dns;172.17.24.34 (TrendMicro IMSS SMTP proxy) smtp;250 2.1.5 [email protected] OK.
10-Oct-2005 17:28:42.87 tcp_local D 2 user1@ in.com rfc822;[email protected] [email protected] dns;mail.out.com (mail.out.com xxxxxxxxxxxxx Mon, 10 Oct 2005 17:26:42 +0200 ) smtp;250 2.1.5 [email protected]
10-Oct-2005 17:28:42.96 ims-ms D 2 [email protected] rfc822;[email protected] user1@ims-ms-daemon
Thanks in advance.

# ./imsimta test -rewrite -debug=level=4 -filter [email protected]
Initializing mm_.
Initializing mm_ submission.
Checking identifiers.
*** Debug output from initializing MM for submission:
16:21:04.24: mmc_winit('l','[email protected],'[email protected]) called.
16:21:04.24: mmc_determine_url beginning with pattern , xadr , mbox , subaddress
16:21:04.24: Empty URL specified.
16:21:04.24: Queue area size 38574770, temp area size 405486
16:21:04.24: 9643692 blocks of effective free queue space available; setting disk limit accordingly.
16:21:04.24: 202743 blocks of free temporary space available; setting disk limit accordingly.
16:21:04.24: mmc_address_to_tree: Parsing address.
16:21:04.24: Right default: in.com
16:21:04.24: Parsing address with null fixup.
16:21:04.24: mmc_address_to_tree: Returning.
16:21:04.24: Rewriting: Mbox = "postmaster", host = "projes.in.com", domain = "$*", literal = "", tag = ""
16:21:04.24: Rewrite: "$*", position 0, hash table -
16:21:04.24: Found: "$A$E$F$U%[email protected]"
16:21:04.24: Rewrite failed, not forward.
16:21:04.24: Rewrite: "$*", position 1, hash table -
16:21:04.24: Failed.
16:21:04.24: Rewrite: "$*", position 0, rewrite database -
16:21:04.24: Failed
16:21:04.24: Rewriting: Mbox = "postmaster", host = "projes", domain = "projes.in.com", literal = "", tag = ""
16:21:04.24: Rewrite: "projes.in.com", position 0, hash table -
16:21:04.24: Found: "$U%[email protected]"
16:21:04.24: New mailbox: "postmaster".
16:21:04.24: New host: "projes.in.com".
16:21:04.24: New route: "projes.in.com".
16:21:04.24: New channel system: "projes.in.com".
16:21:04.24: Looking up host "projes.in.com".
16:21:04.24: - found on channel l
16:21:04.24: Routelocal flag set; scanning for % and !
16:21:04.24: Checking reverse URL cache for: [email protected]
16:21:04.24: Applying reverse URL pattern ldap:///$V?$N?sub?$R to: [email protected]
16:21:04.24: mmc_determine_url beginning with pattern ldap:///$V?$N?sub?$R, xadr [email protected], mbox , subaddres
s
16:21:04.24: Get domain information for: projes.in.com
16:21:04.24: dmap_locate_domain called with domain projes.in.com
16:21:04.24: Performing LDAP search on baseDN dc=in,dc=es scope 2 filter (&(objectclass=sunManagedOrganization)(|(associ
atedDomain=projes.in.com)(sunPreferredDomain=projes.in.com)))
16:21:04.25: Search returned 'Success' (0)
16:21:04.25: 0 entries returned
16:21:04.25: Creating negative cache entry for projes.in.com
16:21:04.25: Get domain failed with status -1
16:21:04.25: Added tentative negative entry to domain match cache.
16:21:04.25: URL generation failed, status = 0
16:21:04.25: Mapped return address: [email protected]
16:21:04.25: from_access mapping check: ||MAIL|l|[email protected]|
16:21:04.25: Mapping -1 applied to ||MAIL|l|[email protected]|
16:21:04.25: No such mapping; performing simple copy.
16:21:04.25: - passed.
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with local fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Rewriting: Mbox = "postmaster", host = "projes.in.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Rewrite failed, not forward.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "postmaster", host = "projes", domain = "projes.in.com", literal = "", tag = ""
16:21:04.25: Rewrite: "projes.in.com", position 0, hash table -
16:21:04.25: Found: "$U%[email protected]"
16:21:04.25: New mailbox: "postmaster".
16:21:04.25: New host: "projes.in.com".
16:21:04.25: New route: "projes.in.com".
16:21:04.25: New channel system: "projes.in.com".
16:21:04.25: Looking up host "projes.in.com".
16:21:04.25: - found on channel l
16:21:04.25: Routelocal flag set; scanning for % and !
*** Debug output from rewriting a forward header address:
16:21:04.25: mmc_sender_rewrite: Rewriting header line.
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with null fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Parse successful.
16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Rewrite failed, not envelope.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
16:21:04.25: Rewrite: "out.com", position 0, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
16:21:04.25: Rewrite: "*.es", position 0, hash table -
16:21:04.25: Failed
16:21:04.25: Rewrite: ".es", position 0, hash table -
16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
16:21:04.25: New mailbox: "ma".
16:21:04.25: New host: "out.com".
16:21:04.25: New route: "TCP-DAEMON".
16:21:04.25: New channel system: "TCP-DAEMON".
16:21:04.25: Looking up host "TCP-DAEMON".
16:21:04.25: - Not found
16:21:04.25: Rewrite rules result: [email protected]
16:21:04.25: Checking reverse URL cache for: [email protected]
16:21:04.25: Applying reverse URL pattern ldap:///$V?$N?sub?$R to: [email protected]
16:21:04.25: mmc_determine_url beginning with pattern ldap:///$V?$N?sub?$R, xadr [email protected], mbox , subaddress
16:21:04.25: Get domain information for: out.com
16:21:04.25: dmap_locate_domain called with domain out.com
16:21:04.25: Performing LDAP search on baseDN dc=in,dc=es scope 2 filter (&(objectclass=sunManagedOrganization)(|(associ
atedDomain=out.com)(sunPreferredDomain=out.com)))
16:21:04.25: Search returned 'Success' (0)
16:21:04.25: 0 entries returned
16:21:04.25: Creating negative cache entry for out.com
16:21:04.25: Get domain failed with status -1
16:21:04.25: Added tentative negative entry to domain match cache.
16:21:04.25: URL generation failed, status = 0
16:21:04.25: mmc_sender_rewrite: Returning.
*** Debug output from rewriting a forward envelope address:
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with null fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Match, pattern = "out.com", current = "(*domaincheck*)"
16:21:04.25: old state = not checked.
16:21:04.25: Domain check on out.com.
16:21:04.25: dmap_locate_domain called with domain out.com
16:21:04.25: Negative cache entry found
16:21:04.25: new state = fail pending.
16:21:04.25: Rewrite failed due to prechannel mismatch.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
16:21:04.25: Rewrite: "out.com", position 0, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
16:21:04.25: Rewrite: "*.es", position 0, hash table -
16:21:04.25: Failed
16:21:04.25: Rewrite: ".es", position 0, hash table -
16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
16:21:04.25: New mailbox: "ma".
16:21:04.25: New host: "out.com".
16:21:04.25: New route: "TCP-DAEMON".
16:21:04.25: New channel system: "TCP-DAEMON".
16:21:04.25: Looking up host "TCP-DAEMON".
16:21:04.25: - Not found
forward channel =
backward channel =
header To: address = [email protected]
header From: address = [email protected]
envelope To: address = (route (TCP-DAEMON,TCP-DAEMON)) (host out.com)
envelope From: address =
name =
mbox = ma
Extracted address action list:
[email protected]
Extracted 733 address action list:
[email protected]
Address list expansion:
*** Debug output from alias expansion:
16:21:04.25: Inner expand, level = 0, mailbox = [email protected]
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with null fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Match, pattern = "out.com", current = "(*domaincheck*)"
16:21:04.25: old state = not checked.
16:21:04.25: Domain check on out.com.
16:21:04.25: dmap_locate_domain called with domain out.com
16:21:04.25: Negative cache entry found
16:21:04.25: new state = fail pending.
16:21:04.25: Rewrite failed due to prechannel mismatch.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
16:21:04.25: Rewrite: "out.com", position 0, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
16:21:04.25: Rewrite: "*.es", position 0, hash table -
16:21:04.25: Failed
16:21:04.25: Rewrite: ".es", position 0, hash table -
16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
16:21:04.25: New mailbox: "ma".
16:21:04.25: New host: "out.com".
16:21:04.25: New route: "TCP-DAEMON".
16:21:04.25: New channel system: "TCP-DAEMON".
16:21:04.25: Looking up host "TCP-DAEMON".
16:21:04.25: - Not found
-13 expansion total.
*** Debug output from submitting an envelope address:
16:21:04.25: mmc_wadr(0x0012b5e8,'[email protected]','[email protected]') called.
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with local fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Copy estimate before address addition is 1
16:21:04.25: Parsing address [email protected]
16:21:04.25: mmc_address_to_tree: Parsing address.
16:21:04.25: Right default: in.com
16:21:04.25: Parsing address with local fixup.
16:21:04.25: mmc_address_to_tree: Returning.
16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
16:21:04.25: Rewrite: "$*", position 0, hash table -
16:21:04.25: Found: "$A$E$F$U%[email protected]"
16:21:04.25: Match, pattern = "out.com", current = "(*domaincheck*)"
16:21:04.25: old state = not checked.
16:21:04.25: Domain check on out.com.
16:21:04.25: dmap_locate_domain called with domain out.com
16:21:04.25: Negative cache entry found
16:21:04.25: new state = fail pending.
16:21:04.25: Rewrite failed due to prechannel mismatch.
16:21:04.25: Rewrite: "$*", position 1, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "$*", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
16:21:04.25: Rewrite: "out.com", position 0, hash table -
16:21:04.25: Failed.
16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
16:21:04.25: Failed
16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
16:21:04.25: Rewrite: "*.es", position 0, hash table -
16:21:04.25: Failed
16:21:04.25: Rewrite: ".es", position 0, hash table -
16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
16:21:04.25: New mailbox: "ma".
16:21:04.25: New host: "out.com".
16:21:04.25: New route: "TCP-DAEMON".
16:21:04.25: New channel system: "TCP-DAEMON".
16:21:04.25: Looking up host "TCP-DAEMON".
16:21:04.25: - Not found
16:21:04.25: Copy estimate after address addition is 1
Submitted address list:
Address list error -- 5.1.2 unknown host or domain: [email protected]
Submitted notifications list:

Problem with Brother DCP7040 printer

I'm having trouble printing out a test page to a remote Brother DCP 7040 printer, whose driver isn't readily available in the repositories or AUR. Whenever I try to print the test page (from the system-config-printer tool), cups gives me the error:
/usr/lib/cups/filter/brlpdwrapperDCP7040 failed
Here is the diagnostic output
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Is local server publishing?):
{'local_server_exporting_printers': False}
Page 3 (Choose printer):
{'cups_dest': <cups.Dest DCP7040 (default)>,
'cups_instance': None,
'cups_queue': 'DCP7040',
'cups_queue_listed': True}
Page 4 (Check printer sanity):
{'cups_device_uri_scheme': u'smb',
'cups_printer_dict': {'device-uri': u'smb://WORKGROUP/CYNTHIA-PC/Brother%20DCP-7040%20Printer',
'printer-info': u'DCP7040',
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'Brother DCP7040 for CUPS',
'printer-state': 3,
'printer-state-message': u'/usr/lib/cups/filter/brlpdwrapperDCP7040 failed',
'printer-state-reasons': [u'none'],
'printer-type': 8523780,
'printer-uri-supported': u'ipp://localhost:631/printers/DCP7040'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'auth-info-required': u'none',
'charset-configured': u'utf-8',
'charset-supported': [u'us-ascii', u'utf-8'],
'color-supported': False,
'compression-supported': [u'none', u'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': u'1.5.2',
'device-uri': u'smb://WORKGROUP/CYNTHIA-PC/Brother%20DCP-7040%20Printer',
'document-format-default': u'application/octet-stream',
'document-format-supported': [u'application/octet-stream',
u'application/pdf',
u'application/postscript',
u'application/vnd.cups-banner',
u'application/vnd.cups-command',
u'application/vnd.cups-postscript',
u'application/vnd.cups-raw',
u'application/x-cshell',
u'application/x-csource',
u'application/x-perl',
u'application/x-shell',
u'image/gif',
u'image/jpeg',
u'image/png',
u'image/tiff',
u'image/x-bitmap',
u'image/x-photocd',
u'image/x-portable-anymap',
u'image/x-portable-bitmap',
u'image/x-portable-graymap',
u'image/x-portable-pixmap',
u'image/x-sgi-rgb',
u'image/x-sun-raster',
u'image/x-xbitmap',
u'image/x-xpixmap',
u'text/css',
u'text/html',
u'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': [u'en'],
'ipp-versions-supported': [u'1.0',
u'1.1',
u'2.0',
u'2.1'],
'ippget-event-life': 15,
'job-creation-attributes-supported': [u'copies',
u'finishings',
u'ipp-attribute-fidelity',
u'job-hold-until',
u'job-name',
u'job-priority',
u'job-sheets',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-hold-until-default': u'no-hold',
'job-hold-until-supported': [u'no-hold',
u'indefinite',
u'day-time',
u'evening',
u'night',
u'second-shift',
u'third-shift',
u'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 268464580),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': [u'copies',
u'finishings',
u'job-hold-until',
u'job-name',
u'job-priority',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-sheets-default': (u'none', u'none'),
'job-sheets-supported': [u'none',
u'classified',
u'confidential',
u'secret',
u'standard',
u'topsecret',
u'unclassified'],
'jpeg-k-octets-supported': (0, 268464580),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 0,
'media-bottom-margin-supported': [423],
'media-col-supported': [u'media-bottom-margin',
u'media-left-margin',
u'media-right-margin',
u'media-size',
u'media-source',
u'media-top-margin',
u'media-type'],
'media-default': u'na_letter_8.5x11in',
'media-left-margin-supported': [635],
'media-right-margin-supported': [635,
599,
1270],
'media-source-supported': [u'manual',
u'tray1'],
'media-supported': [u'na_letter_8.5x11in',
u'na_legal_8.5x14in',
u'na_executive_7.25x10.5in',
u'iso_a4_210x297mm',
u'iso_a5_148x210mm',
u'iso_a6_105x148mm',
u'na_number-10_4.125x9.5in',
u'na_monarch_3.875x7.5in',
u'iso_dl_110x220mm',
u'iso_c5_162x229mm',
u'om_env-isob5_176.03x250.11mm',
u'om_env-isob6_124.88x176.03mm'],
'media-top-margin-supported': [423],
'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
u'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'natural-language-configured': u'en',
'notify-attributes-supported': [u'printer-state-change-time',
u'notify-lease-expiration-time',
u'notify-subscriber-user-name'],
'notify-events-default': [u'job-completed'],
'notify-events-supported': [u'job-completed',
u'job-config-changed',
u'job-created',
u'job-progress',
u'job-state-changed',
u'job-stopped',
u'printer-added',
u'printer-changed',
u'printer-config-changed',
u'printer-deleted',
u'printer-finishings-changed',
u'printer-media-changed',
u'printer-modified',
u'printer-restarted',
u'printer-shutdown',
u'printer-state-changed',
u'printer-stopped',
u'server-audit',
u'server-restarted',
u'server-started',
u'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': [u'ippget'],
'notify-schemes-supported': [u'dbus',
u'mailto',
u'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
14,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': u'face-down',
'output-bin-supported': [u'face-down'],
'output-mode-default': u'monochrome',
'output-mode-supported': [u'monochrome'],
'page-ranges-supported': True,
'pages-per-minute': 18,
'pdf-k-octets-supported': (0, 268464580),
'pdf-versions-supported': [u'adobe-1.2',
u'adobe-1.3',
u'adobe-1.4',
u'adobe-1.5',
u'adobe-1.6',
u'adobe-1.7',
u'iso-19005-1_2005',
u'iso-32000-1_2008',
u'pwg-5102.3'],
'pdl-override-supported': [u'attempted'],
'port-monitor': u'none',
'port-monitor-supported': [u'none'],
'print-color-mode-default': u'monochrome',
'print-color-mode-supported': [u'monochrome'],
'print-quality-default': 4,
'print-quality-supported': [4],
'printer-commands': [u'AutoConfigure',
u'Clean',
u'PrintSelfTestPage'],
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': None,
'printer-error-policy': u'stop-printer',
'printer-error-policy-supported': [u'abort-job',
u'retry-current-job',
u'retry-job',
u'stop-printer'],
'printer-icons': u'http://localhost:631/icons/DCP7040.png',
'printer-info': u'DCP7040',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'Brother DCP7040 for CUPS',
'printer-more-info': u'http://localhost:631/printers/DCP7040',
'printer-name': u'DCP7040',
'printer-op-policy': u'default',
'printer-op-policy-supported': [u'authenticated',
u'default'],
'printer-resolution-default': (600, 600, 3),
'printer-resolution-supported': [(300,
300,
3),
(600,
600,
3),
(1200,
600,
3)],
'printer-settable-attributes-supported': [u'printer-info',
u'printer-location'],
'printer-state': 3,
'printer-state-change-time': 1335134428,
'printer-state-message': u'/usr/lib/cups/filter/brlpdwrapperDCP7040 failed',
'printer-state-reasons': [u'none'],
'printer-type': 8523780,
'printer-up-time': 1335134437,
'printer-uri-supported': [u'ipp://localhost:631/printers/DCP7040'],
'printer-uuid': u'urn:uuid:8df86fec-e796-3a5b-41f6-cf5592eb3e8a',
'queued-job-count': 2,
'server-is-sharing-printers': False,
'sides-default': u'one-sided',
'sides-supported': [u'one-sided'],
'uri-authentication-supported': [u'requesting-user-name'],
'uri-security-supported': [u'none'],
'which-jobs-supported': [u'completed',
u'not-completed',
u'aborted',
u'all',
u'canceled',
u'pending',
u'pending-held',
u'processing',
u'processing-stopped']},
'nmblookup_output': (['querying CYNTHIA-PC on 192.168.1.255',
'192.168.1.5 CYNTHIA-PC<00>',
0),
'remote_server_name': '192.168.1.5'}
Page 5 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'BrMediaType': u'PLAIN',
u'InputSlot': u'TRAY1',
u'PageRegion': u'Letter',
u'PageSize': u'Letter',
u'Resolution': u'600dpi',
u'Sleep': u'PrinterDefault',
u'TonerSaveMode': u'Off'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 6 (Local or remote?):
{'printer_is_remote': False}
Page 7 (Check network server sanity):
{'remote_server_name_resolves': ['192.168.1.5', '192.168.1.5', '192.168.1.5'],
'remote_server_try_connect': '192.168.1.5'}
Page 8 (Printer state reasons):
{'printer-state-message': u'/usr/lib/cups/filter/brlpdwrapperDCP7040 failed',
'printer-state-reasons': [u'none']}
Page 9 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
'DefaultAuthType': 'Basic',
'JobPrivateAccess': 'default',
'JobPrivateValues': 'default',
'MaxLogSize': '2000000',
'SubscriptionPrivateAccess': 'default',
'SubscriptionPrivateValues': 'default',
'SystemGroup': 'lp',
'WebInterface': 'Yes',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '1',
'_share_printers': '0',
'_user_cancel_any': '0'},
'error_log_checkpoint': 61750,
'error_log_debug_logging_set': True}
Page 10 (Error log fetch):
{'error_log': ['D [22/Apr/2012:18:41:48 -0400] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [22/Apr/2012:18:41:48 -0400] cupsdReadClient: 12 POST / HTTP/1.1',
'D [22/Apr/2012:18:41:48 -0400] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [22/Apr/2012:18:41:48 -0400] cupsdAuthorize: No authentication data provided.',
'D [22/Apr/2012:18:41:48 -0400] cupsdReadClient: 12 1.1 Get-Jobs 1',
'D [22/Apr/2012:18:41:48 -0400] Get-Jobs ipp://localhost/printers/',
'D [22/Apr/2012:18:41:48 -0400] [Job 16] Loading attributes...',
'D [22/Apr/2012:18:41:48 -0400] [Job 17] Loading attributes...',
'D [22/Apr/2012:18:41:48 -0400] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
'D [22/Apr/2012:18:41:48 -0400] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [22/Apr/2012:18:41:48 -0400] cupsdReadClient: 12 POST / HTTP/1.1',
'D [22/Apr/2012:18:41:48 -0400] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [22/Apr/2012:18:41:48 -0400] cupsdAuthorize: No authentication data provided.',
'D [22/Apr/2012:18:41:48 -0400] cupsdReadClient: 12 1.1 Get-Jobs 1',
'D [22/Apr/2012:18:41:48 -0400] Get-Jobs ipp://localhost/printers/',
'D [22/Apr/2012:18:41:48 -0400] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
'D [22/Apr/2012:18:41:48 -0400] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [22/Apr/2012:18:41:48 -0400] cupsdAcceptClient: 11 from localhost (Domain)',
'D [22/Apr/2012:18:41:48 -0400] cupsdReadClient: 11 PUT /admin/conf/cupsd.conf HTTP/1.1',
'D [22/Apr/2012:18:41:48 -0400] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [22/Apr/2012:18:41:48 -0400] cupsdAuthorize: No authentication data provided.',
'D [22/Apr/2012:18:41:48 -0400] cupsdIsAuthorized: username=""',
'D [22/Apr/2012:18:41:48 -0400] cupsdSendHeader: 11 WWW-Authenticate: Basic realm="CUPS", trc="y"',
'D [22/Apr/2012:18:41:48 -0400] cupsdCloseClient: 11',
'D [22/Apr/2012:18:41:48 -0400] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [22/Apr/2012:18:41:48 -0400] cupsdAcceptClient: 11 from localhost (Domain)',
'D [22/Apr/2012:18:41:48 -0400] cupsdReadClient: 11 PUT /admin/conf/cupsd.conf HTTP/1.1',
'D [22/Apr/2012:18:41:48 -0400] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [22/Apr/2012:18:41:48 -0400] cupsdAuthorize: Authorized as root using PeerCred',
'D [22/Apr/2012:18:41:48 -0400] cupsdIsAuthorized: username="root"',
'I [22/Apr/2012:18:41:48 -0400] Installing config file "/etc/cups/cupsd.conf"...',
'D [22/Apr/2012:18:41:49 -0400] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'I [22/Apr/2012:18:41:49 -0400] Generating printcap /etc/printcap...',
'D [22/Apr/2012:18:41:49 -0400] cupsdSetBusyState: newbusy="Not busy", busy="Dirty files"',
'D [22/Apr/2012:18:41:49 -0400] cupsdCloseClient: 12',
'D [22/Apr/2012:18:41:49 -0400] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"',
'D [22/Apr/2012:18:41:49 -0400] cupsdCloseClient: 11',
'D [22/Apr/2012:18:41:49 -0400] cupsdSetBusyState: newbusy="Not busy", busy="Not busy"',
'D [22/Apr/2012:18:41:49 -0400] cupsdDeregisterPrinter(p=0x7f542160dd70(DCP7040), removeit=1)'],
'error_log_debug_logging_unset': True}
Page 11 (Locale issues):
{'printer_page_size': u'Letter',
'system_locale_lang': None,
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}
Here's the PKGBUILD I used, which I copied from this topic, and which is adapted from the PKGBUILD of Brother DCP7030 in the AUR:
pkgname=brother-dcp7040
pkgver=2.0.2
pkgrel=1
pkgdesc="brother cupd and lpd driver for DCP-7040"
arch=('i686' 'x86_64')
url="http://solutions.brother.com/linux/en_us/index.html"
license=('custom')
if [ "$(uname -m)" = "x86_64" ]
then
depends=('lib32-glibc' 'psutils')
else
depends=('psutils')
fi
source=(
http://www.brother.com/pub/bsc/linux/dlf/cupswrapperDCP7040-$pkgver-$pkgrel.i386.deb
http://www.brother.com/pub/bsc/linux/dlf/brdcp7040lpr-$pkgver-$pkgrel.i386.deb
brlpdwrapperDCP7040
DCP7040.ppd
md5sums=('b1f58e84be074df2203b7932e5b987d3'
'ed50548260b23d4a61c4341fd72cda9a'
'4d737771e44f599f52a15b0a822a90df'
'5e26f4811bac78169f21516b4b88f415')
build()
mkdir -p $startdir/src/unpack || return 1
for i in $startdir/src/*.deb
do
cd $startdir/src/unpack
ar -x $i || return 1
cd $startdir/pkg
bsdtar xf $startdir/src/unpack/data.tar.gz || return 1
done
cat <<END >>$startdir/pkg/usr/local/Brother/inf/brDCP7040func || return 1
[psconvert2]
pstops=/usr/bin/pstops
END
cd $startdir/src
install -d -m755 $startdir/pkg/usr/lib/cups/filter || return 1
install -d -m755 $startdir/pkg/usr/share/cups/model || return 1
install -D -m755 brlpdwrapperDCP7040 $startdir/pkg/usr/lib/cups/filter || return 1
install -D -m644 DCP7040.ppd $startdir/pkg/usr/share/cups/model || return 1
if [ "$(uname -m)" = "x86_64" ];then
mkdir $pkgdir/usr/lib32
ln -s $pkgdir/usr/lib/libbrcomplpr2.so $pkgdir/usr/lib32/libbrcomplpr2.so
fi
I, like the person in link, also ripped DCP7040.ppd and brlpdwrapperDCP7040 from $pkgdir/usr/local/Brother/cupswrapper/cupswrapperDCP7040-2.0.2, and I followed the advice on that thread, but still get the same error messages.
Since I'm trying to connect to a remote printer on a Windows computer via samba, the problem might also lay within that. I've noticed that whenever I try to add the printer from the system-config-printer dialog and try the SAMBA option, sometimes my wireless adapter shuts down altogether, forcing me to restart, but that may be irrelevant.
Can anyone help me find out what's wrong? I may be too much of a novice to understand what's going on.

Is it 32 or 64-bit. If it is 64-bit, the print driver for AA7 does not work on that system. You can install AA7 except for the printer for a 64-bit system. In that case, you will have to install another PS printer (like the HP 4500 PS) with the port as File:. I also suggest you change the name to be the Adobe PDF printer that you are substituting for. You then print to file and open the file in Distiller to complete the PDF creation (watched folders are also possible from Distiller to automate the process somewhat). You have to provide a folder as well as the file name when you print, such as "C:\adobeapps\test.ps." Then run test.ps through Distiller. You will have to follow the extra steps to create PDFs with AA7.

Scan problems with my HP Photosmart Premium C309g-m

Hello
I have been experiencing a problem when I attempt to scan a Document or Photo on my HP Photosmart Premium C309g-m printer. Specifically when I scan it now takes longer to do so and when finished I save it to my deskstop but the result after saving consists or either a totally black background with horizontal white lines or a greenish background. I have tried resetting back to ‘default’ properties but nothing changes and the result is the same. I have shut down the printer, and unplugged it for several minutes and restarted it..but still no luck
Anyone out there with an answer on how I can fix this?
Thanks

Hello JWB46,
Welcome to the HP Forums!
I understand when you scan a document, it takes longer and the background is black with horizontal white lines or a greenish background. I will do my best to assist you! First, I need to find out your operating system on your computer? Windows or Mac?
How is this printer connected? Wireless or USB?
Please make sure you have followed this entire HP document on Color or Brightness Level of Scanned Image is Not Correct. I would like to test out the hardware within your printer. Try copying a blank document on the scanner glass. Let me know if you have the same results. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Scanning problem with HP Photosmart Wireless e-All-in-One B110 series

I have installed the captioned printer with my iMac.
The printing and the copying functions are fine, but the scanning function simply cannot work.
I have tried scanning photos to the computer using the available software, i.e. iPhoto, Preview and Image Capture. However, none of them worked. The following error message kept popping up:
The scan cannot be performed because another program has control of the HP imaging device.
Try the following steps. After each step, try scanning again
- Restart the program.
- Close all programs that may be using the device.
- Reboot the computer.
I have tried all the steps, but the problem remains.
I have also tried to use the scanner directly through "Print & Fax" in "System Preferences". Whenever I clicked the "Open Scanner" button, the screen showed the message "Trying to open scanner session..." and then ended with the message "Failed to open a session on the device."
Could someone help me solve the mystery? Thanks a lot.

I had the same problem when I had installed the HP software for that printer on a standard user account on the mac.
After I had uninstalled it and installed on the standard user account and installed the software on an administrator account on the mac, it worked.
That might help you too...

Scanning problem with HP Deskjet 3050A - only scans about a quarter of the page

My HP Deskjet 3050A wirelessly prints just fine with my Mac Lion OS 10.7.3. But whenever I scan something, the resulting scan captures only about a quarter of the page, which is blown up in size to take up the entire page. (And I'm scanning regular 8"x11" documents.) And I can't zoom in to get the whole page. When I try to change the setting in Utility from jpg to pdf, to see if that will solve the problem, the Utility quits "unexpectedly" every time.
This question was solved.
View Solution.

Hi,
First, install the Critical Update below:
http://ftp.hp.com/pub/softlib/software12/COL41827/mp-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg
Now change the device settings as following:
1. Open the HP Utility and select your device.
2. From Scan Settings open the "Scan to Computer".
3. Click the "Scan Tasks" tab.
4. Select the Scan Shortcut used to scan, then click Edit.
5. In the section of Scan from an HP Device click on the blue triangle to enlarge the menu.
6. From the enlarged menu now open the drop-down menu next to Crop To and set as None.
7. Click OK and try scanning.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Another Epson scanning problem with Image Capture

I've been having problems scanning with an Epson CX5600 for the previous month. I can print just fine, just can't scan with Image Capture or Vuescan (not so good free software). I always get "An error occurred during scan". I've tried repairing permissions, installing Gutenprint/cups drivers, all epson drivers on the site, and deleting ALL drivers in /Library/Printers/, which later it proceeded to download the Epson drivers automatically and still fail. Any idea? My dad's unibody MacBook works just fine with Photoimpression 5 and Image Capture.
Message was edited by: dimatrod

I've got the same problem w/my Epson perfection3490. Hope someone can help us both.

Printing problems with Brother HL-1440

Hi All...
Have been pulling my hair out trying to get my little Brother HL-1440 to communicate with the new iMac. Reinstalled drivers, installed the patch from Brother (related to apps crashing in 10.4, though I'd not yet had that problem), added, added, and added again the printer in the printer/fax utility. All to no avail. Any thoughts? I've been able to print maybe three different pages over the past three weeks--compleletely random when it works & most of the time it simply doesn't respond. The usual process is as follows:
I select PRINT
printer fires up
print monitor shows something like "26% completed, page 1"
then it says "printer not responding" and it's all over.
Help! I know my printer is cheeep-o, but it's what I've got and I'd like to keep using it if at all possible--worked great with my laptop running 10.4.8, so I don't think it's an OS issue. Anyone experience similar problems? Potential solutions?
Cheers,
James

Here is Brother's link for Tiger drivers which includes Intel.
http://www.brother.com/E-ftp/macosxstate-us.htm
The Intel version of MAc OS X should indeed come with a driver that is compatible with the HL-1440.
http://www.apple.com/uk/support/tiger/printing/
I have a HL-1450 which works with out problems. However, I have done a custom install of my OS and not installed the supplied but the downloaded driver from the Mac website.
May refer to the website for driver uninstall info and run a permissions check then re-install.

HP1536dnf Scan problem with Mac OSX 10.7.5

I have just installed the HP online download driver for my Mac computer (running Mac OSX 10.7) and the subject HP 1536dnf MFP; when attempting to operate the HP1536dnf Scan function from my MacBookPro; I get the following message:
192.168.0.6 is currently unavailable. Ensure your device is powered on, check the connection, and ensure your network is functioning properly. If these conditions are correct, restart the device and try scanning again. I have check the router and Mac configurations without resolving the problem.
My MacBook Pro is connected to a Motorola Wireless Cable Modem & Gigabit Router (model SGB6680) via wireless link and the HP1536dnf is connect via the Motorola Router Lan connection (192.168.0.6) .
NOTE: I am able to print to the HP1536dnf from the Mac, however I am not able to operate the Scan function wirhout getting the above stated message. This leads me to understand the Mac link to the router and the Lan to the HP1536dnf is operating correctly.
Please suggest items to check or a Fix for my problem. Thanks!
This question was solved.
View Solution.

Hello Ray1536dnf,
Thanks for the post. WIth this one, scanning being a more complex process than printing we may have some other issue here. I might suggest taking a look at the below document specifically solution three, assigning a static IP. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02790693&lc=en&product=3974279&tmp...
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

Scan problems with Epson XP-800

Just switched to Mountain Lion and now cannot scan with Epson XP-800. Just get empty files. Installed Epson new drivers, but no help. Printing is fine. Any ideas?
MacBook Pro 2,5 GHz Intel Core 2 Duo (early 2008)
4 GB RAM
OS X 10.8.

Eric - First, thank you for such a quick response!
Yes I've tried your suggestions already. When I open Image Capture it reads "No Camera or Scanner Selected". There is no way to load a scanner. :\
When I open System Preferences/Print&Scan, click on the Epson, click on Scan, click on Open Scanner... the little scan "icon" in the upper right hand corner isn't lit up.
In Preview, when I click on "Import from Epson XP-800 Series", the screen is blank. Eventually an error reads "An error occurred while communication with scanner.
Nor can I scan from the Epson into my Mac.
I'm not the only one. I found one other person online with the same problem. My sister and I also have the same printer and she's the one who alerted me of the problem. When I tried to fix her printer... I couldn't do. So I checked mine... same problem as her's.
This problem started after one of the last 2 upgrades, because we were scanning not that long ago.
As for the link you provided... been there, done that. I already uploaded their most recent driver... and nothing changed.
Please help we are dead in the water on some work projects!!!
With sincere appreciation,
Celeste

Scanning Problems with Brother 7820N

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