Scanning size with HP 2570

I've been having a problem scanning documents with my HP 2570 all-in-one printer-scanner as far as the size goes.
The window that gives the size I want it to scan in as says it's 100 per cent, yet it scans in almost 3 times bigger. When printing what I scanned in, if I set the print size to 36 percent it will print the original size.
Does anyone have any idea what may be causing the problem??
Thanks,
Barry

Hestor
Welcome to the HP Community Forum.
I don't know if this will fix the problem, but one of the first things you can do is to take out the old software and install a fresh copy and see if that takes care of it. Sometimes this is all that is needed.
Out with the Old:
If you are using a USB cable, be sure to disconnect the cable before starting this procedure.
Control Panel > set icon view > Programs and Features >
Scroll down, find the Printer program > Right-Click on the program > Uninstall
Repeat these steps for each occurrence of your printer's name until none remain in the list.
Restart / Reboot the computer and log in
In with the New:
Install Full Feature Software – Printer
There are more Troubleshooting tips in your printer's Support pages that may provide some additional help, too.
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

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HP Office jet pro scanning size issue

I have a HP Officejet Pro 8500
When scanning to my computer to a .pdf it always results in an 8.5x14 document not an 8.5x11 document
(and this happens regardless of whether I scan a book page with the scanning lid open or an 8.5x11 single page original with the scanning lid closed)
Using the HP solution center Scan Settings - I cannot find any possible place to change the default settings to force it to scan to an 8.5x11 size
I have looked at the Adobe help which tells me to find the place to change my scanning default settings (under File -> Create) but I do not have a Create option under my File menu in Adobe (I believe I just have the basic Adobe reader)
And I cannot see how to change the properties of .pdf in Adobe to change the size from 8.5x14 to 8.5x11
I have no idea where else to look to figure out how to fix this
Anyone have any other ideas?
(and I am running an HP computer with Windows 8.1)
Thanks.

Hello there! Welcome to the forums @SKMgherkin ,
I read about how you cannot scan in letter size and only in legal size from your Officejet 8500 model. I will certainly do my best to help you out!
I would like to ask if you could post me back a screen shot of the scan size settings you are able to see in the Solution Center software.
Also try running the Print and Scan Doctor tool to see if the tool will correct the settings in the software.
Hope to hear from you!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Sophos AV max scanning size / timeout

Hi,
I haven't found any changeable settings for max. scanning size or scanning timeout on a S160 v7.1.3 with Sophos AV.
In the GUI under "Security Services-->Anti-Maleware" it shows "Object Scanning Limits: Max. Object Size: 32 MB".
I'm not able to change it. This parameter seems not to belong to the Sophos AV.
I can change it only after enableing Webroot or McAfee first.
The CLI has no commands for adjusting AV settings.
How can I control the max. scanning size or scanning timeout with Sophos-AV?
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With administrator rights, the value should be editable. The object size is applied to all scanners which have been licensed and enabled on the appliance.
~Tim

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Is there anyway to set the scan to a specific size other than the presets offered in the HP Utility? I want to scan pages that are 11x12 inches but the scanned output includes the additional 5 inches (which just shows as white). The pages have both text and photos on them and I don't want them scanned to separate files.

Hi WAL545,
I see by your post that you would like to change the scan sizes.
I can help you with this issue.
I have provided a document for how to change the settings of the scans using the HP Software or Apple Software.
Scan.
Specifications for scanning:
Maximum scan size from glass: 297 x 432 mm (11.7 x 17.0 inches)
Maximum scan size from ADF: 216 x 356 mm (8.5 x 14.0 inches)
Here is a screen shot using the HP Scan software for the different sizes, depending what other selections are chosen.
After you click the Scan button you will get this window.
You could use the Apple software called Image Capture. You might have differnet options and it looks like they have a
custom size you can use.
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
What software are you using to scan with?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Anti-spam / Outbreak scan size

Hi everybody,
I'm looking for advice to determine the maximum message size for Anti-spam and Outbreak scan.
I am currently using a scan size of 1M for Anti-spam and I will add Outbreak filter (more and more spam exceed my spam limit).
My equipment is an ESA C370 with AsyncOS 8.0.1.
I found in the documentation the following lines :
Always scan messages smaller than—The recommended value is 512 Kb or less [...] Cisco advises not to exceed 3 MB for the always scan message size.
Never scan messages larger than—The recommended value is 1024 Kb or less. [...] Cisco advises not to exceed 10 MB for the never scan message size.
For messages larger than the always scan size or smaller than the never scan size, a limited and faster scan is performed.
I didn't find any sentence about recommanded scan size for Outbreak...
Thank you for your help.
Best regards

This is a little older information - but, still would hold true --->
Currently, on the E-mail Security Appliance, the maximum scan size for IPAS is limited to 128K by default (the original default was 256K so many older appliance might have this set as the limit). Messages larger than this limit are not scanned by IPAS. Recently, Cisco IronPort did some extensive performance and efficacy testing on an average message load to determine the impact of increase scanning size on the E-mail Security Appliance.
The tests show that when raising the maximum scan size for IPAS the increase in efficacy is significant: a 256K maximum scan size yields a 24% decrease in missed spam, and a 512K maximum scan size yields a decrease of 35% in missed spam. However, there is a potential performance impact of 24% when going from a maximum scan size of 128K to 512K (depending on the type of hardware platform). The impact of going from a maximum scan size of 128K to 256K is 12%. See summary below:
             128K -> 256K scan size limit:
                     12% possible performance reduction, 24% reduction in missed spam
             128K -> 512K scan size limit:
                     24% possible performance reduction, 35% reduction in missed spam
Below table show the performance results of a medium mailbox with a 50:50 ratio of spam and ham. MPS is messages per second.
128K (Baseline)
MPS
256K/
MPS
% diff with baseline
512K/ MPS
% diff with baseline
768K/ MPS
% diff with baseline
1M/ MPS
% diff with baseline
C100
3.45
3.1
10.14%
2.93
15.07%
2.82
18.26%
2.75
20.29%
C150
5.25
4.72
10.10%
4.4
16.19%
4.4
16.19%
4.27
18.67%
C160
12.5
11.1
11.20%
10.4
16.80%
9.99
20.08%
9.79
21.68%
C300
4.42
4.08
7.69%
3.87
12.44%
3.74
15.38%
3.67
16.97%
C350
11.8
10.5
11.02%
9.94
15.76%
9.55
19.07%
9.39
20.42%
C360
30
27
10.00%
25
16.67%
24
20.00%
24
20.00%
C370
29
26
10.34%
23
20.69%
22
24.14%
22
24.14%
C600
8.8
7.86
10.68%
7.46
15.23%
7.17
18.52%
7.06
19.77%
C650
25
22
12.00%
20
20.00%
19
24.00%
19
24.00%
C660
43
38
11.63%
35
18.60%
33
23.26%
33
23.26%
X1000
11.3
10.1
10.62%
9.61
14.96%
9.27
17.96%
9.12
19.29%
X1050
45
40
11.11%
37
17.78%
35
22.22%
35
22.22%
X1060
51
45
11.76%
41
19.61%
40
21.57%
39
23.53%
X1070
59
52
11.86%
48
18.64%
46
22.03%
45
23.73%
Recommendation and Performance measure:
The Cisco IronPort Security Applications Group recommends that all customers review their current stability and performance (see below for some tips on how to measure this) to determine if they can safely raise the maximum scan size for messages sent to IPAS (IronPort Anti-Spam Engine). It is also recommend that you take a phased approach to the increase. If maximum scan size for IPAS on your E-mail Security Appliance is currently set to 128K (131072), then first raise the maximum scan size to 256K (262144) and re-evaluate your stability and performance. If everything is stable then increase the scan size limit to 512K (524288).
Performance of an E-mail Security Appliance depends on the set of features enabled on the appliance such as anti-spam, anti-virus, message filters and content filters along with the load of the appliance based on the no. of msgs/sec scanned and maximum size of a message allowed.
The most effective way to monitor system capacity is to track overall volume, messages in the work queue and incidents of Resource Conservation Mode. The System Capacity page under Monitor > System Capacity provides a detailed representation of the system load, including messages in the work queue, average time spent in the work queue, incoming and outgoing messages (volume, size, and number), overall CPU usage, CPU usage by function, and memory page swapping information.
The System Capacity - system load report shows the overall CPU usage on your IronPort appliance. AsyncOS is optimized to use idle CPU resources to improve message throughput. High CPU usage may not indicate a system capacity problem. If the high CPU usage is coupled with consistent, high-volume memory page swapping, you may have a capacity problem.
This page also shows a graph that displays the amount of CPU used by different functions, including mail processing, spam and virus engines, reporting, and quarantines. The CPU-by-function graph is a good indicator of which areas of the product use the most resources on your system. If you need to optimize your appliance, this graph can help you determine which functions may need to be tuned or disabled. The memory page swapping graph shows how frequently the system must page to disk.
If stability and performance does drop below acceptable limits, you might try a smaller increase. Any amount greater than the current setting will help efficacy and reduce missed spam. For instance, if 512K proves to be too much of a burden on your E-mail Security Appliance you might try a value of 384K (393216).
Hope this helps!
-Robert
(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

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Hi,
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From input tray: Custom-sized media between 76.2 to 216 mm wide and 101 to 762 mm long (3 to 8.5 inches wide and 4 to 30 inches long)
You need to select right custom size from the application.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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finally found it
http://lifehacker.com/5711409/how-to-search-for-hidden-packaged-and-system-files -in-os-x
need app find any file
link at bottam

Scanning size with HP 2570

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