Scanning software for ScanJet G3110 not installing

I have downloaded the latest version of the recommended software directly from the HP support site.  OS is Win7 64 bit. The setup ends in few instants with no error messages but I have not desktop shortcut icons. The setup creates folder: "C:\Program Files (x86)\HP\" with just two subfolders: "Temp" and "Digital Imaging". Inside Digital Imaging folders I can't found many application files and there isn't the \bin\hpqkygrp.exe application.
On a pc with windows VISTA and default CD installer evertything works fine.
I noticed that many files missing from setup, like Common folder. The pc is in a network domain and I launched the setup as both domain user and domain administrator.
I tried many times in different days/months/updates... please help.
This question was solved.
View Solution.

Hi @MauroRulli 
I would like to help you with the software troubles you are having. Please try the following steps;
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstalling the Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /regserver, and then click OK
 *Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Restart the computer
Download and install the software for your Scanjet again. HP Scanjet G3110 Full Feature Software and Driver
Please let me know the outcome of your efforts. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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