Scanning using LaserJet Pro M1217 nfw MFP

Product: HP LaserJet Pro M1217nfw MFP
Mac OSX - Mountain Lion
I would like to scan using this printer. I can not find a reliable method. Any suggestion?

I just figured this out!! So happy!! I am using Windows, so not sure if this will help you MAC users (hoping to be one soon, haha). Here are the instructions I followed:
Place the document to be scanned either in the feeder or on the flatbed glass
Click Start
Click Programs (or All Programs depending on software)
Click HP and select your product (in this case, HP Color LaserJetPro MFP M177 fw)
Click HP Scan, select a scanning shortcut (e.g.: save as PDF), adjust settings as desired
Click Scan
And voila! You will have your scanned document saved on your computer for emailing, etc.

Similar Messages

HP LaserJet Pro M1217 nfw MFP - Scanner Error 22

We are having Scan/Copy/Fax issues. Specifically "Scanner Error 22" (Yes 22, no not 52). I cannot find a manual specific to this model. When I bring one up via HP's website the actual pdf of the manual is for two other versions and they have the Error 52, not 22. So I am not sure what to do.
We have tried to resolve by powering down, unplugging, replugging etc., it hasn't worked. It was already plugged directly into the wall vs. strip.
We have uninstalled/reinstalled the software. Still no change.
The error comes on as soon as it powers up.
If you open the scanner bed there is a red light in the top left corner, I assume the scanner has become broken some how and would need to be replaced, but, we are no longer sure who paid for the printer/if it ever had a warranty so we are trying to fix it any other way possible. It is less than a year old.
(The printing capabilites [sending from computer itself] work perfectly and the prints are beautiful. I hate to throw out a machine that works a little bit, just not all the way)
Any suggestions?
The computer it was installed through is running Windows 7 SP1 32 bit. The machine is also connected through ethernet, nothing else I could see. I checked for any computer updates or driver updates that may have caused problems. Nothing I could see.
Thanks in advance,
BAR

Hi @BayAreaRecovery,
I see that you are getting a Scanner 22 Error. I can help you today.
I have provided a URL to check the Warranty on the printer. It should have a 1 year warranty depending on your location. Check your product warranty.
Here is a document on how to do the full reset on the printer. I wasn't sure if you followed this procedure when you did the power reset yourself. A 'Scanner Error 22' Message Displays on the Printer Control Panel.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

A fatal error occurred preventing product use, LaserJet Pro 200 color MFP M276nw

When trying to install the full printer software suite, as soon as I click the button to install after the .exe is extracted, I get an alert window with, "A fatal error occurred preventing product use." No error code, just an option to close the dialog. I have read all the related support topics and similar threads and tried all the solutions to no avail. Pasted below is the detailed error log. Any help at all would be much appreciated, Happy New Year!
Version=1
EventType=CLR20r3
EventTime=130330861946634368
ReportType=2
Consent=1
UploadTime=130330861947102369
ReportIdentifier=b741489f-732d-11e3-ad06-78e7d1894a6a
WOW64=1
Response.BucketId=3240107344
Response.BucketTable=5
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=hpbcsiinstaller.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=5.0.3.8039
Sig[2].Name=Problem Signature 03
Sig[2].Value=4fe20fe8
Sig[3].Name=Problem Signature 04
Sig[3].Value=hpbcsiInstaller
Sig[4].Name=Problem Signature 05
Sig[4].Value=5.0.3.8039
Sig[5].Name=Problem Signature 06
Sig[5].Value=4fe20fe8
Sig[6].Name=Problem Signature 07
Sig[6].Value=e
Sig[7].Name=Problem Signature 08
Sig[7].Value=1e
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.TypeInitialization
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\HP_LaserJet_200_color_MFP_M276\Installer\hpbcsiInstaller.exe
UI[3]=HP Installer has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\HP_LaserJet_200_color_MFP_M276\Installer\hpbcsiInstaller.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\apphelp.dll
LoadedModule[6]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[7]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\USER32.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[17]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[18]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[19]=C:\Windows\syswow64\ole32.dll
LoadedModule[20]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[21]=C:\Windows\system32\USERENV.dll
LoadedModule[22]=C:\Windows\system32\profapi.dll
LoadedModule[23]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[24]=C:\Windows\system32\MPR.dll
LoadedModule[25]=C:\Windows\system32\IMM32.DLL
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[28]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[30]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll
LoadedModule[31]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
LoadedModule[32]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[33]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[34]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[35]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
LoadedModule[36]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[37]=C:\Windows\system32\rsaenh.dll
LoadedModule[38]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[39]=C:\Windows\system32\ncrypt.dll
LoadedModule[40]=C:\Windows\system32\bcrypt.dll
LoadedModule[41]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[42]=C:\Windows\system32\GPAPI.dll
LoadedModule[43]=C:\Windows\system32\cryptnet.dll
LoadedModule[44]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[45]=C:\Windows\system32\SensApi.dll
LoadedModule[46]=C:\Windows\system32\uxtheme.dll
LoadedModule[47]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[48]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[49]=C:\HP_LaserJet_200_color_MFP_M276\Installer\hpbcsiCommonTools.dll
LoadedModule[50]=C:\HP_LaserJet_200_color_MFP_M276\Installer\NLog.dll
LoadedModule[51]=C:\Windows\system32\VERSION.dll
LoadedModule[52]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
LoadedModule[53]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\29f3ae8d313e62b4daed1107ccd29f9f\System.Configuration.ni.dll
LoadedModule[54]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\a9852a75edb6ed7cd5271b05519f5b56\System.Xml.ni.dll
LoadedModule[55]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
LoadedModule[56]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\ef0a534be135cd8f0d99d938d8b1814a\System.Windows.Forms.ni.dll
LoadedModule[57]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\764054efc88f51b54c8d7e44df26b671\System.Data.ni.dll
LoadedModule[58]=C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[59]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[60]=C:\Windows\syswow64\NSI.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=HP Installer
AppPath=C:\HP_LaserJet_200_color_MFP_M276\Installer\hpbcsiInstaller.exe
ReportDescription=Stopped working

Did you try to uninstall every .NET and then try again? Follow this guide:
http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

HP Laserjet Pro M1217 NFW

Unable to send/fax. Was working before a power outage. Comm error when receving faxes. Called the fax number and the user can see it receving a voice call.

*** Update
I was able to send a test fax which sent successfully to my comapny, but using a local fax number the send fax log read "no answer"

HP LaserJet Professional M1217 nfw MFP

Buonasera vorrei sapere come posso usare la stampante in oggetto con ePrint considerato che ha WiFi. Non riesco ha trovare il suo indirizzo mail. Ho già un account e vorrei aggiungere alla stampante All on one gia funzionante con eprint anche quella in argomento.
Vi sarei grato se mi faceste sapere come procedere.
In attesa di una risposta porgo cordiali saluti
Valentino Seccacini

Hi @marialuisa21m ,
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
English: http://h30434.www3.hp.com
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Thank you for your understanding
I work for HP. However I speak only for myself, not for HP nor anyone else

HP LaserJet Pro 200 Color MFP M276nw scan to mail with google.

hello,
i got a HP LaserJet Pro 200 Color MFP M276nw printer. and i want to use the scan to mail feature.
But when i am setting up my google account as head account where the printer should send the mails from it doesn't work. i don't get the scan's into my mail. does somebody got a user guide for me how it is done and with the settings i have to use?

Hi @dennieboy96 ,
I see by your post that you would like to setup the scan to email. I would like to help.
Are you trying to setup the scan to email from the printer or from the HP Software?
I have included both documents.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet pro 200 color MFP M276nw - Scan setup and installation on Mac Yosemite

Hi all,
I just bought a new LaserJet pro 200 color MFP M276nw and I'm trying (since 4 days) to coorectly install it.
My target would be to use it through the wifi connection and I correctly set it by the front panel.
When I try to install the printer by wifi, I can install the print driver but I can't find the scan driver.
I tried connecting it by ethernet and the system point out a multifunction scanner and printer driver. If use them, it works correctly.
Whenever I pull out the lan cable to use it by wifi it lose the scan functions.
What am I doing wrong?
Thanks
Gianluigi
This question was solved.
View Solution.

Hi @gianluigi1982 ,
I see that you are experiencing issues scanning over the wireless network, but you can scan by a Ethernet connection.
I would like to help.
What drivers did you install for the printer? (Apple Update or the 10.9 download drivers)
I checked our Lab computer with 10.10 installed on it and I was able to scan through Printers and Scanners over the Wireless network.
Check the driver version installed.
Go to the Apple, System Preferences, Printers and Scanners, highlight the Laserjet, click on the Print tab on the right side of the window and select Options and Supplies.
On the General tab it will list the driver version.
19.9 is the one listed on the lab.
What driver do you have showing?
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Laserjet Pro 200 MFP M276)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
On the Printers and Scanners window, highlight the printer on the left side, on the right side of the window you should have a Print/Scan tab, click on Scan, then Open Scanners and test the scanning. If you don't have the Scan tab, let me know.
Did you add the printer as a Bonjour printer or through the IP Protocal? (can't scan through IP Protocal)
Are you using the automatic IP address, or your own Static IP address?
Here is some information for Scanning in OS X v10.10 Yosemite Without HP Software.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet pro 200 color mfp m276nw Scan to Email issue

My laserjet pro 200 color mfp m276nw claims email is not set-up. I have entered in the e-mail addresses to send the scans to, but it still claims it is not setup. How do I setup this feature? I already have the "Send an Email" feature working where it sends the scan "from" my e-mail, but I want to use the Address Book feature and just send to a specific e-mail.

HI @Username57 ,
I see by your post that you what to setup the scan to email on the printer. I would like to help you out with this issue today.
I have provided a document for How to Scan: From the Control Panel. Select Scan to an email.
If you are still having issues then go into the printer's Embedded Web Server by typing in the printer's IP address in your web browser and setup a Static IP and set the DNS address.
Click the Network tab, then click on IP4 config on the left side.
Click on Network Address (IP)
Select Manual.
Type in the printer's information and IP address.
Set the DNS Address Configuration as Manual. Under Network Information, it looks like you can change the settings there.
Set the preferred address as 8.8.8.8
Set the Alternate address as 8.8.4.4 and confirm the changes.
Try setting it up again.
If you need further assistance, just let me know.
Happy New Years!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Identifying the scan file for the Laserjet Pro 200 color MFP M276nw on a MacBookPro

In order to scan to a file on my Laserjet Pro 200 Color MFP M276nw, I need to register a file on my MacBookPro that the scan file can be sent. The Mac is using Mac OS 10.10 which is claimed to be supported by HP. But, I am unable to provide the registration information so that the scan file can be sent to the Mac. Can someone help me with this problem?

Hi @NeilPayze ,
I see that you are having issues setting up the scan file. I would like to help you out today.
If you are trying to setup a scan to a network folder, please follow these steps:
Create a folder on the desktop.
Hold down the control button and click on the folder you just created and select Get Info.
Check Share folder.
Under Sharing & Permissions select Read & Write.
Close that window.
Go to the Apple, System Preferences, Sharing.
Check File Sharing, select the folder created, then select Read & Write.
Click on options.
Check Share files and folders using SMB.
Check Share files and folders using AFP.
Below check Account name.
Then click on Done.
On the same windows, with File Sharing highlighted, to the right of that under File Sharing: ON, write down the
IP address.
Then close that window.
Open the Embedded Web Server for the printer.
Click on the Scan tab.
Click on Network Folder Setup.
Delete any old entries.
Then click on New.
Display Name: Type in any display name.
Network Path: \\computer's IP\folder name
Example: \\192.168.22.104\scan
Username:Computers User name.
Password: Computers Password.
Then click on Save and Test at the bottom right corner.
Please let me know the results.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp LaserJet M1217 nfw MFP won't allow me to setup wireless...

I am trying to setup a newly purchased, refurbished hp LaserJet M1217 nfw MFP so that I can print wirelessly, but it isn't giving me the option to do it. I started the process trying to follow the directions on a Windows 8 (hiss!!!) machine. The computer recognized that the printer (or something) was plugged in, but didn't start up automatically and I had to insert the CD into the drive to start the setup. When I chose the option to configure for a new wireless network, the software told me to connect the printer to the computer....but it was already connected. I chalked it up to Windows 8 being the devil and installed the printer on my wife's computer, still running Windows 7. I ran downstairs to grab the rest of the documentation after starting the configuration process and when I got back, the thing was installed....but only on my wife's computer. I can't figure out how to get the printer to be accessible wirelessly from other computers and am hoping to get more help. I tried using the CD to configure the printer, but got the same message regarding connecting the printer when it was already connected. Any help would make me hate this printer less and possibly not send it back to get another Epson printer (Which took almost no time to set up for wireless and was perfect....until my wife broke it). Thanks a lot...
OGDEN

Just as an add on: Does this thing even have functionality as a scanner? While it makes copies (I tried it out), if it can just be used as a scanner, there is no documentation and nowhere that I can find on the computer to use such a function. What a terrible product. No information available. Doesn't appear to be all that useful. On a scale of 1 to 10, I'm giving it a -3.65 right now. Someone from HP better get a reply of some sort to me soon or the thing goes back in the box and Epson gets the money instead...

LASERJET PRO 200 COLOR MFP Scanning Multiple Pages

Just got a LASERJET PRO 200 COLOR MFP, I am trying to scan from the document feeder, but when i scan it only scans the scanner glass, it doesnt pull from the feeder...any suggestions?

Hi @asherwood1 ,
I see that you are unable to scan from the ADF, it will only scan from the glass. I will try my best to help you out.
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
Are you getting any message on the printer when the document is loaded?
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
I have provided a document for the ADF not pulling through the paper, it might not be your exact model, but you can still follow through this document.
'Document feeder mispick' Message Displays on the Control Panel and the ADF Does Not Pick Up Paper o...
Update the printer's firmware.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 200 colour MFP M27nw - problem to scan from ADF

I seem a new LaserJet Pro 200 colour MFP M27nw running on a PC with Windows 8 and have just realised that whenever I scan from the Automatic Document Feeder (ADF), no output file is generated. The original document is drawn into the document feeder successfully and the printer display reports that the scan is ready. However, no file containing the scan is generated. This happens irrespective of whether I send the output to USB or to email and irrespective of whether the original document has single or multiple sheets.
Interestingly, the ADF works well if I try to produce hardcopies, that is, the printer is able to drawn in the sheets o fthe original document from the ADF (be it single or multiple sheets), and produce hardcopies of the original successfully. Moreover I have no problem to scan single or multiple sheet documents when the original document is loaded through the Flatbed Scanner rather than the Document Feeder Scanner.
Appreciate any help. Thanks
Stephen
This question was solved.
View Solution.

HI @StephenScerri ,
I see by your post that when you scan from the ADF there is no output file containing the scan that is generated to USB or to email. You can copy from the ADF and scan successfully from the flatbed. I would like to help.
Is this printer the Laserjet Pro 200 MFP M127nw?
I have provided a document for How to Scan: Windows 8.
When you scan from the ADF, do you get a scan preview from the computer software?
Or is it previewing the scan but not saving it to the computer?
What software are you using to scan with?
Try saving the scan to the computer, if you are getting a preview, to see if it will save the scan there.
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet pro 200 color mfp m276nw scan issue

Hi I have problem to use scan software from my PC to scan document and save to my PC. Every time a error message pop up : Scanner Unreachable. I am using wireless and can print without any problem, even I turn off the firewall and connect with the printer cable, it still doesn't work. please help me solve the issue, I use scan function a lot. Thanks in advance.

Hi , Welcome to the HP Support Forums! I see that you're experiencing scanning issues with your HP LaserJet Pro 200 color MFP M276 Printer. I would be happy to assist you with this. If you're able to print, but cannot scan. It sounds like the HP Software is corrupted. The Print and Scan Doctor might be able to correct the issue for us.Please download and run the Print and Scan Doctor, it will likely diagnose and resolve the issue you are experiencing. What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages) If the Print and Scan Doctor doesn't fix the issue, please uninstall and reinstall the HP Software.HP Single-Function and Multifunction Printers - Uninstalling the Printer Software.Important! Please use the Printer Install Wizard. The HP Printer Install Wizard automatically finds the best available print driver for your HP Printer. Download and run Printer Install Wizard () a free tool from HP. When this link is clicked, HP Printer Install Wizard is downloaded using your Internet browser's download capabilities. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

HP LaserJet Pro CM1415fnw color MFP printing & scanning problems

Ever since I purchased this multifunction color printer, it has been unreliable. My Mac Mini running the latest OS (currently Mavericks OX 10.9.2) will be printing and scanning fine, and then at some point it can't find the scanner, the printing slows to an amazing crawl, and then the printing stops altogether. I have repeatedly attempted to set up the printer under Preferences and have installed the latest drivers from the HP website. When that works, it's a short-term fix; eventually, the bugs come back. The darn thing won't scan or print again, and I'm pretty fed up. I paid a premium price for a premium color multifunction printer for my home, and it has been nothing but a problem. Help!

Hello StoopBoy,
Welcome to the HP Support Forums.
I see that you have an HP LaserJet Pro CM1415fnw color MFP being operated on a Mac 10.9.2. The CM1415fnw will not maintain a continual connection to the computer displaying errors and very slow printing. Since you have done a great job already troubleshooting the issue some of the steps I suggest will have already been done by yourself.
I suggest you take these steps to help resolve the issue:
1. Reset the Printing Systems by following this Apple Document: Mac OS X: How to reset the printing system.
2. Uninstall the HP LaserJet Pro CM1415fnw color MFP with this HP document: Uninstall HP printer software.
3. Repair disk permissions on the Mac.
4. Check for and install any and all updates on the Mac.
5. Downlaod and Install the printer HP LaserJet Pro CM1415fnw color MFP software.
I hope this helps and will allow you to have more continual functionality with your Laserjet.
Thanks,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

LaserJet Pro 400 color MFP(m475dw) needs rebooting to scan to network folder

If our LaserJet Pro 400 color MFP(m475dw) sits overnight or for a good majority of the day without scanning to a network folder it will need to be rebooted before it will connect to the folder.
I have tried adding a different folder and the same issue occurs. The printer is connected to the network via wireless connection.
Once the printer has been power cycled the scanner now works fine to the network.
I would like to figure out why this is necessary and find a fix for it.

Good day,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Scanning using LaserJet Pro M1217 nfw MFP

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