Scanning windows 8.1 64 bit officejet6500 E709a

Lenovo Edge E531windows 8.1 64 bit
officejet 6500 E709a
Have loaded & reloaded, installed & unistalled & reinstalled hp officejet software suite....but
recurrent error
'The HP imaging device was not found. Try following steps. After each step, try scanning again...........'
extended error information
8,[(1,0,-2147221164)]
Have installed & am using HP Print and Scan Doctor 4.5
get same error message
What now?
This question was solved.
View Solution.

Hello
I have the following HP software 'full feature' suite installed...
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=3795...
Driver - Product Installation Software (‏1)
HP Officejet Full Feature Software and Driver 2014-08-28 , Version14.8.0, 226.81M The Full Feature Software and driver solution is the complete software solution intended for users who want more than just a basic driver. If you only want the drivers (without the Full Software ...   (More details)

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    Sixten

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    ; MF36SCN.INF  -- Windows Setup File for the MF8300 Series (Windows XP,Vista(64-bit))
    ; Copyright CANON INC. 2009 All Rights Reserved
    ; InfID: {BA7E017E-FA42-4831-A084-AA9E671325EE}
    ; Last Modified: 11-Jun-2009
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    ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
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    Provider=%Msft%
    CatalogFile.NTamd64=MF36SCN.CAT
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    CNCMediaFiles=10,media
    ColorFiles.NT=11,spool\drivers\Color
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    ;ExcludeFromSelect=*
    [Manufacturer]
    %Mfg%=Models,NTamd64.5.1,NTamd64.6.0
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    %LPTENUM\CNC.DeviceDesc%=CNCInstall_VISTA,USB\VID_04A9&PID_2708&MI_00
    %LPTENUM\CNC.DeviceDesc%=CNCInstallNet_VISTA,CANON_MFNP&%CNCRFN%
    ;........................................ WinXP(64-bit) section
    [CNCInstall_XP.NTamd64]
    Include=sti.inf
    Needs=STI.USBSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData
    AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP
    CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
    ICMProfiles="sRGB Color Space Profile.icm"
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    Capabilities=0x11
    Events=PushButton.Events
    DriverVer=06/17/2009, 11.3.0.0
    FriendlyName=%CNC.FriendlyName%
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    Include=sti.inf
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    CopyFiles = ScanCoInstaller_CopyFiles_x64
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    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
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    Include=sti.inf
    Needs=STI.USBSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData_VISTA
    AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP,CNCUSDAddreg_VISTA
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    DriverVer=06/17/2009, 11.3.0.0
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    Include=sti.inf
    Needs=STI.USBSection.Services
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    CopyFiles = ScanCoInstaller_CopyFiles_x64
    AddReg    = ScanCoInstaller_AddReg_x64
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    CNCLSO36b.dll
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    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
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    CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
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    Include=sti.inf
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    CopyFiles = ScanCoInstaller_CopyFiles_x64
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