Scanning with a photosmart 6300, Mac OS 10.7.4

The document looks like it's being scanned, but does not save it to the designated folder

Are you trying to scan from the printer front panel? If so, try scanning from your Mac using Image Capture in your Applications folder.
Select your printer on the left side, then cick "Show Details" along the bottom.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Can't scan with HP 2710 using Mac OS-X Yosemite

When I try to scan, I get an error message stating "install or run HP software". I can print fine but can scan. I am wireless to my router and usb connected from router to printer. I cannot seem to find software for the scan feature for my operating system. Mac OS-X 10.10 Yosemite

Hi @ricmcd,
Welcome to the HP Forums!
I noticed that you cannot scan with your HP Photosmart 2710 using Mac OS X 10.10. I am happy to help you with your scanning!
Are you able to make copies with your printer? (This way we will know that the hardware is functional.)
According to your printer's specifications, and page 9 of the setup guide, the USB 2.0 printer cable must be connected from the printer directly to the computer. As this is the only method supported for connecting this printer to the computer. As this printer is not a wireless printer.
I would also suggest reading the following guides:
Installing a Mac Printer Driver Using Apple Software Update.
Scanning in OS X v10.10 Yosemite without HP Software.
If your printer is a different printer other than the HP Photosmart 2710, please respond with the printer's Product/Model Number. To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number, and I will be glad to look into this further.
Hope this clears things up!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Scan with HP Photosmart Premium using Mac OSX 10.9.2

I need to scan a document (must be in pdf) and email it to my son. I have an HP Photosmart Premium printer and a MacBook Pro running OSX 10.9.2. The printer says try starting scan from computer when I choose computer from printer screen. I could use some help.
Larry

Try scanning from your Mac. Use Image Capture app in your Applications folder.
Click once on the scanner on the left side, then click on Show Details along the bottom. Along the right side you will see LOTS of options for scanning and saving.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Could I have help to scan with HP Photosmart 2575 All-in-One

I have recently bought a Mac laptop and tried printing via the USB cable, which has been fine, but I wanted to scan something recently and it didn't work. I have lost the original CD that came with the printer.
I am not sure if I need to download a driver or software, or whether it is already installed on the Mac, or whether its related to something else?
Any help would be much appreciated. Thank you.

emcormie wrote:>
I am not sure if I need to download a driver or software, or whether it is already installed on the Mac, or whether its related to something else?
According to http://support.apple.com/kb/HT3669, the driver should already be included with Snow Leopard. You could download the driver from HP just to make sure yours is current, but how is scanning not working?

Scanning with HP Photosmart B110 doesn't work since upgrade to 10.6.5

I have a problem here on my HP Photosmart B110a: I can no longer scan via my iMac since I upgraded to 10.6.5. Same story on my MacBook Pro with 10.6.5
I do have an older MacBook still on 10.6.4 which can still scan, so it's clearly an issue in 10.6.5
This printer is a wireless printer, but I tried both via USB and wireless with the same result.
Anyone else with the same problem, and hopefully a solution?

Yes, I experienced this issue today, too
And it does not depend on having a USB or a wireless connection to the printer.
Until either HP or Apple (or someone else) comes out with a fix, the quickest workaround to scan should be to use the printed embedded browser controlled scanning-feature. Just browse to the IP-address (or local name) of your printer. Quite amazing, what this tiny piece of plastic has to offer ...
Cheers!

Multiple page scanning with HP photosmart 5514 and windows 8.1

I am unable to san multiple pages to one document since changing to Windows 8.1.
Can you help please?
Thanks in advance.
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Hi @KC1719 ,
I see that you are experiencing issues scanning multiple pages to one file, since updating to Windows 8.1.
I would be happy to help you.
Did you uninstall the old software and reinstall the latest drivers?
Here is the link for newest drivers. HP Photosmart Full Feature Software and Drivers.
Here is a document for scanning, that you may want to take a look at.
Scan from Windows 8 With the Full Feature HP Software for HP Multifunction Printers.
This is a screen shot for changing the settings in the HP Scan Software.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Scanning problem with HP Photosmart C6180

Since the upgrade to 10.6 my HP C6180 multifunction printer is not working as a scanner from Adobe Acrobat Pro 9
I select from the acrobat menu:
File
CreatePDF
From Scanner
in the "acrobat scan" window Scanner: shows "Please select a device" but there is nothing in the drop down list!
This means that i can not scan a document to PDF from within Adobe Acrobat pro. I can scan through preview but preview does not provide the same features that Acrobat Pro does.
Any Ideas? I have re-installed the adobe software but no joy...

Had scanning problem after uploading Snow Leopard -
This will fix your problem!
Scanning with the software included in Mac OS X 10.6
New with Snow Leopard, the Scanning interface to these HP Inkjet All-in-One devices is now built into Snow Leopard and supported with the Apple Image Capture application. There are three ways to perform scanning from your HP All-in-One:
Preview program
Image Capture program
System Preferences > Print & Fax
Important: After you open the scan interface, it is important to select the correct mode ( Flatbed or Document Feeder ) for the source of the scan image. Your HP All-in-One may have an Automatic Document Feeder (ADF) or a flatbed lid. By default, Document Feeder will be the automatically selected Mode for any devices that have an ADF. You must select Flatbed if you want to scan directly from the glass flatbed and not the Document Feeder.
For more information about Scanning and Image Capture, open the Help menu from Mac OS X 10.6 and type in your question.
Method one: Scan from the Preview application
Click the Apple Preview icon in the dock to open the Preview application.
From the Preview File pull-down menu, choose Import from Scanner .
Choose the HP Photosmart, Officejet, or Deskjet All-in-One.
The scan interface opens. Click Show Details to view settings and options.
Method two: Scan from the Image Capture application
In the Applications folder, select and open Image Capture .
In the list of devices on the left, click your HP All-in-One.
Networked devices appear in the Shared list.
The scan interface opens. Click Show Details to view settings and options.
Method three: Scan from Print & Fax > Printer browser
From the Apple menu, choose System Preferences .
Click Print & Fax .
In the list of printers on the left side of the dialog, select the HP All-in-One to view the options in the Print & Fax window.
Click the Scan tab, and then click Open Scanner .
The Printer Browser window appears.
Click the Scan icon at top right of the toolbar to launch scanning.
The scan interface opens. Click Show Details to view settings and options.
Important Gotcha: If the Scan or Print icons do not appear in the Printer Browser window toolbar, you need to delete the current HP printer queue and add a new one, as follows:
Close the Printer Browser window to return to the Print & Fax preference pane. Or, go directly to the System Preferences > Print & Fax pane.
Select your HP printer in the list on the left.
Click the - sign at the bottom of the list to delete the product from the list.
Click the + sign at the bottom of the list to add the product back to the list.
Select your HP printer, and then click Add to create a new print queue.
The next time you open the Printer Browser window, the Print and Scan icons should appear in the toolbar, providing access to Image Capture.

HP Photo Smart D5110 not scanning with Mac OS 10.9

Help. I have searched everywhere and still cannot come up with a solution to scan from my Photosmart. Worked fine until I upgraded to Maverick. Thanks!
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Hello WelchS, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking into your scan options. I would like to try and help.
Due to the age of the printer, there is no HP software for this printer on Mavericks. You can, however, utilize the Mac in-OS basic print and scan drivers. I am including a document on Installing and Using the Printer on a Mac that should help resolve this, specifically the section of the document entitled "How do I scan with the driver from Apple Software Update?"
Please let me know if you have any questions. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How to scan with HP AIO 309A to Mac 10.8.5?

I am using an HP Photosmart 309A all-in-one printer. After updating to Mountain Lion 10.8.5 I am not able to scan at all. Image Capture does not work, it states "no camera or scanner connected." The HP Scanner program states refer to documentation. I was able to scan prior to updated to the newest version of Mountain Lion. Anyone have the same problem and have you found a solution? Thanks! Note: Connected wirelessly and the printing and faxing work perfectly wirelessly.

Yes I checked HP updates and they did help to determine the three methods where to find "Scan" on the Mac-
1. Method 1- Click System Prferences>Print & Scan>Click on Printer>Click Scan>Open Scanner>Click Show Details Method 2- Scan from Apple Preview >File>Import from Scanner Method 3- Scan from Apple Image Capture >Click on Image Capture>Select you printer from the list>Show Details.
That's what was described. However, I was unable to accomplished a Scan with any of the three methods because "Scan" was not available with the three. Evidently the Apple download of the drivers doesn't seem to recognize my printer even though it is listed as a printer that is supported. I even downloaded the Apple printer updates for Mountain Lion. That didn't work either. Unplugged the printer waited one minute, restarted the Mac and nothing seemed to work. Oh well tomorrow is another day and I will try again.

Adobe Acrobat Pro X, Mac, and Scanning with HP Deskjet Issue!

I am running Adobe Acrobat X Pro on Lion and when I go to scan from PDF, my HP Deskjet 3052 A scanner isn't showing up in the drop down menu. I also have Acrobat Pro X for Windows on my machine (VMWare) and it works fine, but it won't work with the Mac version. I have called Adobe and HP and neither have been able to help me. I bought this program with this feature in mind, and I am sick of having to toggle back to Windows to scan, as it eats up a lot of my processing power. I have downloaded the SANE and TWAIN drivers (or so I thought I did) with no luck. I have also un-installed and re-installed the printer and Adobe multiple times, with no luck! Please help me!

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03378792&cc=uk&dlc=en&lc=en&os=219&pr oduct=3777182&sw_lang=#N469
From HP Website
How do I scan with the driver from Apple Software Update?
Depending on your printer and the type of driver update, you might need to scan in a different way than you did before you installed Mountain Lion.
NOTE:Scanning to the computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. You must use HP Scan software to scan from the printer.

Duplex Scanning with HP7520 on MAC OS X 10.10

Is there a way to scan both sides of a document into a single file? With the prior operating system, this would work if I scanned one side of the document and then fed the second side and used the same document name and checked "Combine into a single document" as a PDF.
With the new operating system, this same process will can into two separate documents.
I appreciate any suggestions Thanks!
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Hello there! Welcome to the forums @Schulte
You should be able to still scan a multiple page document as one file, on Yosemite as well. You will need to have the Full Feature software installed however. Below is some help!
Here is the download to install the full software: HP Photosmart 7520 e-All-in-One Printer Full Feature Software and Drivers
Here are the instructions on how to scan a multi-page page document into a single file:
Scanning with the Full Feature HP Software in OS X v10.10 Yosemite
You should now be able to do a multiple page scan!
Have a great Monday, let me know the results
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Problems Scanning with Acrobat XI Pro for Mac

I am running Acrobat 11.0.10 on a Mac computer (Yosemite 10.10.2). Ever since i have updated Acrobat, when i attempt to scan documents with my Epson Photo RX620 it won't scan.
When i try it without image correction, it tells me "an Error occurred while scanning". If I attempt to scan using manual image correction, it will scan the document, and when it gets to the end of the scan, it says scanning canceled.
Prior to the update, I was having no issues scanning with the same equipment. Does anyone have any suggestions?
Thanks!

Hey JeffSPHR,
Please refer this KB doc link mentioned below and try troubleshooting scanner issues:
Troubleshoot scanning problems | Mac OS
Let me know if this helps.
Regards,
Anubha

How to scan with an office jet 6500a and a Mac OS 10.9.4?

how to scan with an office jet 6500a and a Mac OS 10.9.4?
This question was solved.
View Solution.

Hi midandco,
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend readding the printer with theOS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Please let me know.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How to scan with Officejet 4500 G510n-z on mac

How do you scan a document? I have a Officejet 4500 G510n-z and I am working on a Mac, OSX 10.8.5

@EsterNewton, welcome to the forums
I read about how you are looking to scan with your Officejet 4500 Wireless, on your Mac running 10.8.
See this guide to install the full feature driver to have the scan software: HP Officejet Full Feature Software and Driver - Mac OS X 10.8 Mountain Lion
Next, see this guide for instructions on how to scan: Scan from OS X v10.8 Mountain Lion With the Full Feature HP Software for HP Multifunction Printers
I hope you can scan successfully from there, have a wonderful Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HT4505 I have 4 accounts on my Mac Pro running Mavericks. From one account I can scan with my Epson NX420, but the other three accounts do not see the scanner. Can print from all accounts.

Sorry, I was not given the option of posting to a Maverics community. I have 4 accounts on my Mac Pro running Mavericks. From one account I can scan with my Epson NX420, but the other three accounts do not see the scanner. Can print from all accounts.

Hi there Ira Fletcher,
I would recommend taking a look at the troubleshooting steps found in the article below. Note: While the article was written for printer issues, many of the same troubleshooting steps apply to scanners as well.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
-Griff W.

Scanning with a photosmart 6300, Mac OS 10.7.4

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