Scanning with a PIXMA 6420

How? I can't find instructions on how to scan to my computer via wireless. Can anyone help? Thanks in advance.

I have a very similar setup. Except, I am using the MP500 PIXMA. I have only had the printer for only 4 days, but I know my wife did a scan a couple of hours after opening the box. I am not sure if she went through the Mac or used the menu on the printer because it appears to do a lot without the Mac itself. I can look into my scanner driver. Did you install with administrator rights?

Similar Messages

Using Image Capture to scan with Canon Pixma MX700

I previously had trouble connecting my Canon Pixma MX700 to my MBP, but soon figured out that I needed a new high speed USB 2.0 cable, versus the old one I was trying to use it with. Doh!
So now it prints without any trouble at all, and I know that all its features - printing, scanning, fax, copier, are supposed to be compatible with Leopard.
However, I'm still having issues scanning. I Googled and found a comment somewhere that with this specific model, one has to use Image Capture for the scanning portion, instead of the Canon software.
Great, so that explained the problem I was having trying to figure out how to GET it to communicate at all with the MBP (downloaded the latest scanner driver from Canon with no result).
But it still will not scan with Image Capture. Communication is fine- the image is detected and I can see it perfectly in the Image Capture window, am able to change options, etc. Once I drag and select the image I want to scan and click the scan button, nothing happens. Or more specifically, the button will be click-able and for about two seconds it appears to be working (with the scan button substituted by a cancel button), but then the scan button will pop back up and nothing appears in the folder I specified the image to be saved to.
Now I'm completely stumped. What am I doing wrong?
Thanks!!!

With my MacBook running Leopard, I had been able to successfully scan multiple images by pressing the MX7000 scan button and capturing the images with MP Navigator. The MX700 is networked over WiFi. Early on, I learned that it seemed to be more reliable to drive this process using the scan button, rather than trying to initiate the scan from the MP Navigator UI.
However, recently things stopped working, and after the first image was scanned, subsequent scans would fail, with MP Navigator complaining about not being able to connect to the scanner. This sounds similar to the problem described in the original posting.
I went to the Canon USA support site and downloaded /installed the latest versions of the MX700 scan driver (13.9.0) and MP Navigator (1.0.4), both available under the "Drivers and Downloads" section for the MX700 support page (be sure to select "Mac OS X" from the pull-down menu).
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDeta ilTabAct&fcategoryid=238&modelid=15651#DownloadDetailAct
The new updates seem to have solved the problem, and I can now scan multiple images one after the other. Again, I always initiate the scan from the button on the MX700, and always capture using MP Navigator, which has the really nice feature for creating and editing multi-page PDFs.
Message was edited by: donbondio

Scanning with the pixma mg8220

Are there any online videos that show how to scan photos with the pixma mg8220? I am finding the written instructions overwhelming.
Thanks.

Hi rustydusty,
It doesn't appear that we have a video with instructions on scanning photos with your PIXMA MG8220. But that is a great suggestions!
If you are using the MP Navigator EX application, the process is as simple as selecting Photos/Documents and following the instructions in the software. We also have an excellent article available on our Knowledge Base that will guide you through this process: Scan using MP Navigator EX.
If this didn't work, or if you have any other questions, please feel free to Contact Us!
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Scanning problems with Canon Pixma 5300 series after upgrading to newest Macbook Pro

Are there drivers available for Canon pixma 5300 series for OS X Mavericks 10.9?
Scanning with my brand new Macbook pro using OS X 10.9 just isn't working like it used to with my old white Macbook.
Does anyone have any suggestions?

Do you have an MG53xx? If so, then a scanner driver for this model is available from Apple so that you can scan with Image Capture / Preview. So if you open Printers and Scanners and select the MG53xx, you should have two tabs - Print and Scan.
Canon also has a scanning application called MP Navigator available from their web site. To use this application you will also need to download and install the scanner driver for the MG53xx, which should also be available from the same Canon web site.

New iMac w/ Lion: MP Navigator software won't scan on my PIXMA MP780

Bought the iMac w/ Lion, and now my MP Navigator 2.0 software won't scan on my PIXMA MP780. Tried installing MP Navigator 3.0, but it gives me the "The scanner driver supported by this software is not installed. Install it and retry". Any help?
I know that there have been similar answers (https://discussions.apple.com/message/15333807#15333807), but I'm curious to know if these answers will work with Lion.
Many thanks!
Dave
P.S. For those of you with similar issues, I did find a workaround; I found I could use the printer driver from within system prefs as a scanner. Here's what you might try to do if you're having the same trouble I am:
Open system preferences
Select "Hardware -> Print and Scan"
Click on the icon for your installed printer on the left side of the screen
After doing so, you might see buttons for Print and Scan above the data that then shows on the right side of that window.
Click on "Scan" and see if this particualr utility works.
It worked for my MP780. Not ideal (I'm used to the MP Navigator software), but it'll do.
Dave

Be sure to do some homework before trying again. There is plenty of advice on the internet, for example:
http://www.macworld.com/article/1161087/install_lion_over_leopard.html
As gumsie says, it is important atleast to backup your own data, photos, music etc on another disk. I would get Carbon Copy Cloner (CCC) and make a bootable clone of your existing Snow Leopard. Then copy the new Lion installer to this clone as well. With this, you can keep functional (and ask for help here) while you get the Lion installation working and your apps updated.

I can no longer print PDF files that were scanned with the very same MX479 on Windows XP, SP3

I can no longer print PDF files that were scanned with the very same MX479 All-in-One.
I have an (obsolete) Windows XP, SP3 computer. Obviously, no updates from Microsoft
have occurred that might have impacted my Canon Pixma MX479.
When I attempt to send 1 or more pages from a PDF file to the printer, I don't even get the
Canon PIXMA popup that would allow me to cancel the print job.
Yet the Print Queue icon appears in the lower right corner of my monitor.
If I view the Print Queue, the print queue shows "spooling" and does nothing more.
If I attempt to CANCEL the print job in the Print Queue, it simply changes to "deleting -
spooling".
I cannot cancel the print job that shows NOT RESPONDING via Task Manager, either.
In fact, the only way the Print Queue icon disappears is if I totally reboot my computer!
"Luckily", I can still print e-mails, Word documents, and even my downloaded PDF of my
bank statement.
So, I was thinking that it was *only* PIXMA'S OWN SCANNED PDFS that could not be
printed ON THE SAME PIXMA 479.
However, I have since realized that I also cannot print USPS Signature Proof of Delivery
PDFs that I received from USPS via e-mail.
So why can I print *some* PDF files, but not *all* PDF files, like I previously could do?
THESE SCANS ARE OF LEGAL DOCUMENTS, SO I WILL LIKELY HAVE TO E-MAIL
THE REQUISITE, PREVIOUSLY SCANNED PDFS TO FEDEX TO PAY FOR *THEM*
TO PRINT THEM.
NOTE: I *have* tried turning the PIXMA off, unplugging it, rebooting the computer, plugging
the PIXM in and restarting the PIXMA - still no ability to print PIXMA-scanned PDFs.
And, I find it very strange that e-mails, Word documents, and some other PDFs print with
no problem "around" "NOT RESPONDING" PIXMA print jobs.
I have owned Canon printers for years, including the MX420, and the MX340.

There may be some security issues related to the USPS PDFs.
http://www.certified-mail-envelopes.com/signatures-usps-certified-mail-return-receipt-requested
I can't help with the scan/print problem. You seem to have done everything I would try.
I don't know if maybe using a registry cleaner would help.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Macbook pro is not working with Canon pixma iP1500, but has previously. The printer works with an old PC without trouble. "printer is offline" message when this printer is plugged into macbook. Any clues to get it to work?

Macbook pro is not working with Canon pixma iP1500 but has previously. Printer works with an old PC but macbook shows "printer is offline". Any clues?

Hello Betty7,
Please let me take a moment to say "Welcome" to the HP Forums.
I hope you enjoy your experience!
I see that you are having an issue with getting the printer reinstalled.
I suggest that we start off by running the HP Print and Scan Doctor. If the Doctor fails, please let me know where it fails as well as any error codes it may generate.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How to set up Yosemite 10.10.1 to print and scan using CANON PIXMA MP780 (on MacBook Pro). Thanks. Bozdogan

How to set up Yosemite 10.10.1 to print and scan using CANON PIXMA MP780 on MacBook Pro (Pre-Yosemite operating system OS X10.6.8)?
Yosemite 10.10.1 doesn't seem to support MP780. Also, CANON doesn't have a driver for Yosemite 10.10.1 for its MP 780 series.
Thanks. Bozdogan (at [email protected])

I believe you should be able to print wirelessly using your MBP and printer. However, you will want to visit the Canon home site and download the current drivers and firmware for your printer. Once you've done this, I hope you'll post back with your results.
http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_serie s/pixma_mp780#DriversAndSoftware
http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_serie s/pixma_mp780?pageKeyCode=prdAdvDetail&docId=0901e0248039b1dc
You're going to need both drivers and firmware.

My 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help.

my 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help. What can I do?

Under CPU: 3.5% user; 5% system; 91% idle; 441 threads; 90 processes.
Under System: out of 2GB - 54.7MB free; 530MB wired; 603MB active; 862MB inactive; 1.95GB used.
Is too much of the system memory tied up? If so, what can I do to free some up?

Error: Could not continue scan with nolock due to data movement, DBCC proccache will clear the probelm

SQL Server: 2008 R2 SP2
Before describing my problem, I have gone via the forum, there is no view or functions inside my stored procedure
When running a particular stored procedure inside crystal report, the error " Could not continue scan with nolock due to data movement" comes once every few weeks. After I clear the query cache plan, it works again for few weeks and the problem
comes again. During these few weeks, there is no restart or query plan clearing.
If I run the stored procedure inside SSMS, where the SQL statement is copied and pasted from SQL profiler during crystal report run, there is no error.
I discovered running in SSMS and crystal report generate 2 different query plans even I copied the SQL from SQL profiler, I have actually saved the query plans. Unfortunately, this forum does not accept attachments, or otherwise I will post my query plans
here.
There is one thing I notice about the query plan is during nested loop operation, there is a warning "no join predicate". I don't use any views or UDF in the statement, nor did I use pre-1992 ANSI join syntax. However, I did use table variables.
My guess is whether this will cause " Could not continue scan with nolock due to data movement", after I clear the cache, I run crystal report again, and I look at the plan again, the "nested loop no join predicate" warning is gone.
Running this stored procedure took 1 second maximum, even when this error is popping up, it pop up within 1 second.
DBCC checkdb has been run
The same stored procedure running by crystal report in a SQL 2008 (non r2) live environment has no problems, so I am thinking this is R2 specific problems.
The "nested loop no join predicate" error SQL statment is below, no views, no udf, but table variables
INSERT @ChequeAccount
SELECT       PS.PaySummaryID, PS.EmployeeID, PS.CostCentreID,
           (PS.GrossPay   + PS.LumpSumA + PS.LumpSumB   + PS.LumpSumD+ PS.LumpSumE+ PS.ETP+ PS.PaymentsAfterTax   - PS.DeductionsAfterTax
- PS.Tax- PS.ETPTax   + PS.TaxRebate) * -1 AS Amount,
           CGLM.GLAccountID
FROM Pay_Summary PS JOIN Input_Sheet ISH ON PS.InputSheetID = ISH.InputSheetID AND ISH.PayrollID = @binPayrollID
AND PS.PaySummaryID NOT IN (SELECT PaySummaryID FROM @ChequeAccount)
JOIN Payroll P ON P.PayrollID = ISH.PayrollID AND P.EmployerID = @binEmployerID
JOIN CustomGLFixMapping CGLM ON CGLM.EmployerID = P.EmployerID AND CustomGLFixMappingNameID = 1 AND CGLM.CostCentreID IS NULL

The error Could not continue scan with nolock due to data movement can occur when you use the NOLOCK table hint, or use the command SET TRANSACTION ISOLATION LEVEL READ UNCOMMITTED. That is, so-called dirty reads. The error is not related to the
query plan per se, but when scanning a table, the storage engine will use an IAM scan rather than following the clustered index. If there is simultaneous activity, the storage engine may detect this and abort the operation to avoid returning incorrect data.
Or it may not detect it, and return uncommitted data or fail to return committed data.
All of these effects are transitory and they will not show up when you are alone on the system, only when there is concurrent activity in one or more of the tables in the query.
Using dirty reads is a risky business for the reasons explained above, and it takes careful analysis to understand whether you can live with the errors you can get from a particular query. The error about data movement can be handled: trap the error and
resubmit the query. But what about spurious incorrect results?
If you believe locking to be a problem, you should consider setting the database to READ_COMMITTED_SNAPSHOT
and take out all use of READ UNCOMMITTED/NOLOCK. When the database is in READ_COMMITTED_SNAPSHOT, readers read from the snapshot and only see committed data without blocking writers. This has some other effects like requiring a bigger tempdb,
and there is a risk for other types of concurrency errors, but they tend to be smaller risks.
I discovered running in SSMS and crystal report generate 2 different query plans even I copied the SQL from SQL profiler,
This is because SSMS by default runs with SET ARITHABORT ON. I discuss this in more detail in this article on my web site:
http://www.sommarskog.se/query-plan-mysteries.html
However, as I said, this problem is not related to the query plan as such, although some query plans are more susceptible to this error than others. (All plans are suscpeitble to produce incorrect results).
Erland Sommarskog, SQL Server MVP, [email protected]

When I start firefox, i get this message ( The instruction at "0x7b9c77a9" referenced memory at "0x7b9c77a9". The memory could not be "read" ) hs anyone any idea why? I have scanned with AVG and something simply called 'Trojan Remover' and they both fin

when I start firefox, i get this message ( The instruction at "0x7b9c77a9" referenced memory at "0x7b9c77a9". The memory could not be "read" ) hs anyone any idea why? I have scanned with AVG and something simply called 'Trojan Remover' and they both find nothing.... any advice would be greatly welcomed.. thanks
== This happened ==
Every time Firefox opened
== this morning 22/07/10

Lyall,
I have seen this before, a long time ago (several years), and I cannot
remember how/if we resolved it.
If this is an impotant issue to you, I suggest that you open a case with
BEA support.
Regards,
Peter.
Got a Question? Ask BEA at http://askbea.bea.com
The views expressed in this posting are solely those of the author, and BEA
Systems, Inc. does not endorse any of these views.
BEA Systems, Inc. is not responsible for the accuracy or completeness of
the
information provided
and assumes no duty to correct, expand upon, delete or update any of the
information contained in this posting.
Lyall Pearce wrote:
The title says it all really.
I see other posts getting replies.
This is a rather important issue, I have seen another post with a similar problem.
While not being a show-stopper it certainly raises concerns.
The application works ok until the application exits (in both development and
executable form)
Apparently this did not happen with Tux 7.1
It does with 8, I do not have 7.1 so I have no workaround.
..Lyall

Can't scan with feeder, but feeder works when printing

Hello Everyone,
Hope you can help me. The feeder works fine when printing, but does not feed when scanning. However, the scanner works fine on the flat bed. so...
The feeder works when printing
the scanner works on the flat bed, but
I'm not able to scan with the feeder. Ugh!
I updated my driver and tried everything on the HP website to no avail. Scanning page by page on the flat bed is way too tedious and time-consuming. Can anyone help me?

Hi @zaja
Have you seen this page: The Automatic Document Feeder (ADF) Does Not Pick Up Paper?
AlliBee
I am an HP employee, but opinions expressed here are my own.
Click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is solved. If both apply......do both.

Cannot scan with HP LaserJet M1005 MFP

I updated to Snow Leopard 10.6.3 yesterday. Big mistake as I cannot now scan with my HP LaserJet M1005 MFP. I have been unable to find a solution here or via Google. Does anyone know if this is possible? I realize this device has never been "Mac friendly" (one might even say, not compatible.... despite HP's over-generous claims), but I would have thought there would be a new driver for SL by now.
If not, could anyone recommend a non-HP scanner (not MFP) that works well with SL?
thanks!

Hi @3Digit ,
I see that you are having issues scanning, there isn't any scanning software in the HP folder. I would like to help you out today.
Open the HP Scan window with one of the following methods:
Double-click the HP Scan icon () for your printer on the Windows desktop.
Click the Windows icon (), click All Programs, click the HP folder, click the name of your printer, and then click HP Scan.
If you are missing the HP Scan software altogether, then the full software didn't install on the computer.
If that is the case, uninstall and reinstall the printer software. Here is the link for the newest drivers. Software & Drivers.
First do these steps, before installing the software, just to make sure it fully installs.
I would disable all the start up programs and temporarily turn off the Antivirus Software and any Real Time Scanning in the Antivirus Software also, to see if that is causing the issue. How to use MSCONFIG . Click on the Startup tab and click Disable all, Then click the Services tab and check Hide All Microsoft Services.
I have provided a document for how to scan. It is for Windows 7, but the steps will also work for Windows Vista.
Scan from Windows 7 With the Full Feature HP Software for HP LaserJet Multifunction Printers
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Officejet Pro 8500 A909a_ Scan with HP Solution Center doesn't work

Hallo.
My name is Michele.
I can't use HP Solution Center for scanning with my HP Officejet Pro 8500 A909a (I have windows 7 O.S.) because, when I click on "Scan document" , a white error windows appears and says"Necessary Component is not founded or not correctly installed. Install again HP Photosmart software" . I uninstalled and installed again the software but it doesn't work. Previously it worked with XP. Recently I've updated XP with Windows 7 and I found HP Solution Center doesn't work. Perhaps it doesn't match with Win 7?
Thank you to everyone who wants help me
This question was solved.
View Solution.

Hi Folks,
I appreciate the time you have taken trying to resolve this issue. I was able to do some more research, and found a helpful solution, please click on the link below to get started:
The HP imaging device was not found... -Error popup
Please try the recommendation and let me know the outcome.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Problems scanning with HP printer and Mavericks

I recently installed the GM version of Mavericks and tried to scan some stuff and it came up with this error "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only." I tried repairing permissions and reinstalling the scanner software, but to no avail.....I'm not certain if it is because of Mavericks or something unrelated to that...any suggestions?

Hi burdell1,
As I am sure you know, OS X Mavericks has not yet been released by Apple. Gold Master is only a version of the Mavericks and was released to developers but not yet to the public. The HP software you are using is not compatible with the OS X 10.9, it was designed for the 10.8. This is likely why you are experiencing the issues you are having.
Maybe try scanning with he system preferences rather then the HP Scan software. How to Scan without HP Software.
Method one: Scan from Apple Preview
Method two: Scan from Apple Image Capture
Method three: Scan from Print & Scan
With any luck on of the above options will enable you to start scanning again. Hope the information I have provided is helpful!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Scanning with a PIXMA 6420

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