Scanning with Scanner interface

I have a user who was recently upgraded from Acrobat 7.0 Standard to 9 Standard.
With the previous version of Adobe Standard, she was able to scan files to pdf using the Epson scanner interface. (She has a Epson 2480 Photo Scanner attached to her laptop.)
Now, with Acrobat 9, when she attempts to scan in Acrobat, she goes directly into the scanning process and is not given the chance to "Preview" the image, so that she can crop it as necessary.
I'm noticing something about "Native" mode, but I'm unable to choose the other mode, "Memory", due to the fact it's greyed out. I'm ASSUMING that Native mode has something to do with NOT bringing up the scanner interface.
Is my assumption correct? Regardless, how do I fix it so that she can crop the image before scanning it in?
Thanks in advance for any information.
Rich

I have the same problem with Acrobat X Pro. Anyone have any somutions for this?

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Hi @joseph9
I would like to help you with your G3110 scanner. I understand it is working well with the exception of scanning slides.
Please take a looks at the following document; The scanned images are dark
Also, here is the how to section of the G3110 support site; Tips for scanning transparent items, this might be the most helpful
If the issue persists, though, I suggest calling HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Adobe Acrobat 9 Pro Crashes When Scanning with Canon DR-4010C Native Interface

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Sorry, I was not given the option of posting to a Maverics community. I have 4 accounts on my Mac Pro running Mavericks. From one account I can scan with my Epson NX420, but the other three accounts do not see the scanner. Can print from all accounts.

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With Best Regards
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<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by surendra verma ([email protected]):
I want to attach scanner interface with an image item in my form. i.e. when something is scanned it should directly be loaded into the image item on my form (as it happens in most of the banking softwares for cheque scanning). Has anybody done it ? Can anybody help me out in this regard?
With Best Regards
Surendra<HR></BLOCKQUOTE>
create an exe in VB to scan and save the image and call this exe from the form and load it into the image field.
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Hi Mr Kazu
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Edited by: Andy Quipit Sayus on Aug 9, 2011 12:44 PM
Edited by: Andy Quipit Sayus on Aug 9, 2011 12:45 PM

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Click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is solved. If both apply......do both.

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Hi @3Digit ,
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How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Scanning with Scanner interface

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