Scanning with the MX459

Where does the MX459 save scanned images by default? Is it possible to change the location?

Hi purbrookian!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you have and what software you are using to scan with . That way, community will be able to assist you with suggestions appropriate for your product.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

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I can no longer print PDF files that were scanned with the very same MX479 on Windows XP, SP3

I can no longer print PDF files that were scanned with the very same MX479 All-in-One.
I have an (obsolete) Windows XP, SP3 computer. Obviously, no updates from Microsoft
have occurred that might have impacted my Canon Pixma MX479.
When I attempt to send 1 or more pages from a PDF file to the printer, I don't even get the
Canon PIXMA popup that would allow me to cancel the print job.
Yet the Print Queue icon appears in the lower right corner of my monitor.
If I view the Print Queue, the print queue shows "spooling" and does nothing more.
If I attempt to CANCEL the print job in the Print Queue, it simply changes to "deleting -
spooling".
I cannot cancel the print job that shows NOT RESPONDING via Task Manager, either.
In fact, the only way the Print Queue icon disappears is if I totally reboot my computer!
"Luckily", I can still print e-mails, Word documents, and even my downloaded PDF of my
bank statement.
So, I was thinking that it was *only* PIXMA'S OWN SCANNED PDFS that could not be
printed ON THE SAME PIXMA 479.
However, I have since realized that I also cannot print USPS Signature Proof of Delivery
PDFs that I received from USPS via e-mail.
So why can I print *some* PDF files, but not *all* PDF files, like I previously could do?
THESE SCANS ARE OF LEGAL DOCUMENTS, SO I WILL LIKELY HAVE TO E-MAIL
THE REQUISITE, PREVIOUSLY SCANNED PDFS TO FEDEX TO PAY FOR *THEM*
TO PRINT THEM.
NOTE: I *have* tried turning the PIXMA off, unplugging it, rebooting the computer, plugging
the PIXM in and restarting the PIXMA - still no ability to print PIXMA-scanned PDFs.
And, I find it very strange that e-mails, Word documents, and some other PDFs print with
no problem "around" "NOT RESPONDING" PIXMA print jobs.
I have owned Canon printers for years, including the MX420, and the MX340.

There may be some security issues related to the USPS PDFs.
http://www.certified-mail-envelopes.com/signatures-usps-certified-mail-return-receipt-requested
I can't help with the scan/print problem. You seem to have done everything I would try.
I don't know if maybe using a registry cleaner would help.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Can no longer scan with the HP Envy 4500

I can no longer scan documents with the HP Envy 4500. When I try to scan it times out and I receive the following error message:
"Scanner communiocation cannot be established. Ensure your product is powered on, check the connection, and ensure your network is functioning properly. If these conditions are correct, restart the product and try scanning again." I use a wireles connection to the HP Envy 4500 and it is working fine as I can print documents with no issues. I ran the HP Print and Scan Doctor and it flagged the issue as a potential problem with the device driver. I uninstalled the HP software and downloaded the latest version from the HP site, installed it, and tha did not correct the problem. At this point, I am not sure what else to try and correct the problem. Any suggestion would be much appreciated.

Thanks for getting back to me
If the printer will not make copies, the unit may have a "Scanner Failure", unfortunately, and resetting the router, or computer troubleshooting would not make a difference.
You can try a power reset on the printer, to see if that will help:
Power reset the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also try using a different wall outlet to see if this makes a difference.
If the problem continues, contact HP's Technical Support directly to discuss your printer replacement options, as you would require a new printer if there is a Scanner Failure.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck to you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Scanning with the pixma mg8220

Are there any online videos that show how to scan photos with the pixma mg8220? I am finding the written instructions overwhelming.
Thanks.

Hi rustydusty,
It doesn't appear that we have a video with instructions on scanning photos with your PIXMA MG8220. But that is a great suggestions!
If you are using the MP Navigator EX application, the process is as simple as selecting Photos/Documents and following the instructions in the software. We also have an excellent article available on our Knowledge Base that will guide you through this process: Scan using MP Navigator EX.
If this didn't work, or if you have any other questions, please feel free to Contact Us!
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Trouble connecting to an Epson XP-205 to scan with the button

Just bought an Epson Expression Home XP-205 Small-In-One printer/scanner. Works like a dream apart from one thing:
The quick scan 'button' feature fails to work.
If you're not familiar with this printer you won't know what I'm talking about. It allows you to scan a document imediately and save a copy to your computer. Saves the bother of printing or photocopying - a digital copy gets saved quickly to wherever you like on your computer. I would find this really useful, and I've been wresting with the printer and my iMac for hours to try and get it to work without success.
The computer recognises the printer on a wifi network without a problem. I can print and scan the conventional way, no problem. The one thing it won't do is let me set up the pair of buttons you need to press simultaneously to do a quick scan. I've tried setting up the Epson Event manager, but it fails to even recognise the scanner/printer's name correctly. The drop-down to select scanner just gives the choice "EPSON XP-200/ME301", which is not my model.
I have emailed Epson Technical Support who were no use at all, just sent me a link to some generic stuff which doesn't cover this particular model.
I feel it may be a cross-platform issue which either Epson or Apple need to fix. The driver probably works on a Windows PC, and nobody bothered to check it on the latest Mac OS.
I realise it is a very long shot that someone out there happens to be using this printer/scanner, and has come across AND solved this problem, but I live in hopes!
Cheers
Bruce

Hello jack Schmidt. Welcome to the Apple Discussions!
Hmm, metal walls do pose a problem with Wi-Fi reception that unfortunately does not affect all Macs (or PCs) the same way. One suggestion is to look at using a transceiver. One vendor, that I'm aware of, that provides these is hField Technologies, Inc., and they have a product called Wi-Fire that I think is what you may be looking for.

My hp 8500A will scan with the hp scan program, and save, but I can't open the document

Using the HP Scan in my HP Program, I can scan a document with my HP Officejet Pro 8500A Premium P/F/S. The HP Scan program shows me a preview so I know it scanned correctly, and I can save the document as what I want, but when I try to open the saved document, right now I've been saving it as a PDF file, my PDF program will not open the document. I get a message that the PDF program can not open. Help, please
This question was solved.
View Solution.

Welcome to the forums horizonjeana,
I understand you are unable to open your PDF's to view them after they scan however, the scan preview is working fine. I would suggest updating Adobe to see if that helps!
Open Reader or Acrobat.
Choose Help - Check For Updates. If a new update is available, it installs automatically.
Once installed, restart you computer.
Try to print the PDF again.
http://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html
I hope that works, let me know your OS if the issue persists.
Help to find which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Happy Friday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How can I SCAN with the Dell photo aio 922 in my macbook?

Basically Dell doesn't work for macs so I installed the Lexmark X5270 driver and now I can print with my printer, the problem is... how do I scan?
It just doesn't appear as a scaner (only as a printer):
Can somebody help me please????

Have an Epson workforce 600 worked fine until new router and Lion installed. Now when I try and scan with the all in one I get a "POWER PC APPLICATIONS ARE NO LONGER SUPPORTED" and my IMAC does not recognize that the Epson is a multi function printer.

Installed a new router. Installed Lion. Have an Epson Workforce 600 multi function printer. Two problems.
1. I cannot get Lion to recognize that the Epson is a multi function printer. There is no scan option on the "print/Scan" popup window.
2. When I try and use the epson scan utility I get: POWER PC APPLICATIONS ARE NOT LONGER SUPPORTED.
I have tried EPSON support with no real luck as they say it is Apple upgrades that are the problem.
Apple support was quite rude..said it was not their problem and that I should call epson. Told the I did but it made no difference just got the same reply.
Have no idea what to do.....seems I cannot find out which multi-function printers Lion supports.

daolbuzzard1 wrote:
Epson Workforce 600 multi function printer
Not to give you another run around, but you need new printer drivers from Epson for your printer so it works in Lion.
Now it could be that they are working on it, or that they could have decided not to provide new drivers in order for you to force upgrade.
The only thing a user can do is decide very carefully BEFORE upgrading to a newer Apple operating system, make sure that all their current hardware and software works and make a decision for themselves.
Since you upgraded to Lion, you can go back to Snow Leopard and your PPC software will work.
Do you need instructions?

Scanning with the preview app in mountain lion

dear all,
has anyone encountered any problems when trying to use a scanner (mfp hp laser jet pro 1415) from the preview app in mountain lion?
in lion it used to work properly and it was pretty quick. with mountain lion it takes like forever to scan one page.
is it just me?
thanks
aldo

hi there,
thanks. using the hp softwre is an option and to be honest i havent tried i yet. the reason is that i prefer preview as it is much better.
i tried image capture, which is very good but still trhe same issue..
i hope that there is an update soon.
thanks again
regards
aldo

How to scan with the HP Photosmart C4280

Hello from Austria,
have just installed the HP Photosmart C4280 by specifying "new printer" and selceting the printer type corectly.
I cannot print a test page and when pushing the scanning button on the printer the message comes up "USB not connected"; however I have connected the USB cable between Laptop and Printer.
Also, I cannot select scanner features when double-clicking the printer; I see only printer features,
how can I activate the scanning ?
Many thanks to the one who can help me, Werner

Hello pohlwerner49,
Welcome to the HP Forums.
I see that you are having some connectivity issues.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Lines in the file when I scan with the ADF in the Image Class MF4770

Hi.
I am the owner of a Mulifunction Printer Canon MF4770 Image class.
When I scan a document using the ADF, I get two lines along all the page digitalized.
Is there any way to clean the ADF scaner?
why do i get this line in the file ?
I attached an example in order to you can see what I'm trying to explain.
Regards

[topic moved to Reader Touch subforum]

IPhoto: No pictures only broken-line/square boxes where pictures should be. Scanning with the bar slide the pics appear for one or two seconds then are gone.

Grandson Son sabataged my IPhotos! Can't get pics to appear. Only broken-line/square boxes where the pictures should be. Scrolling with side bar brings up pics for 1 or 2 seconds then they are gone again. HELP! Please....
Raefisch

Restore from your back up is the most obvious way forward.
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to rebuild the thumbnails. It can take 3 or 4 goes for this to work

Problem scanning with the HP M1217 nfw.

I used the HP M 1217 nfx printer and scanner wirelessly without a problem for a year. I had to reload following an air-port problem. Now the scanner icon says it is unavailable. The HP director icon doesnt engage at all. Any help greatly appreciated

thanks for your rely. After posting the question a few links came up one of which sorted the problem. All I needed to do was to configure the fax wirelessly (believe it or not). The process for getting the printer and scanner loaded onto a mac is one of the most complicated I have ever come across. Most of it is dealt with on a HP video which sorted everything except the scanner. All sorted and now no excuses for not doing some work.
R

Can't scan with feeder, but feeder works when printing

Hello Everyone,
Hope you can help me. The feeder works fine when printing, but does not feed when scanning. However, the scanner works fine on the flat bed. so...
The feeder works when printing
the scanner works on the flat bed, but
I'm not able to scan with the feeder. Ugh!
I updated my driver and tried everything on the HP website to no avail. Scanning page by page on the flat bed is way too tedious and time-consuming. Can anyone help me?

Hi @zaja
Have you seen this page: The Automatic Document Feeder (ADF) Does Not Pick Up Paper?
AlliBee
I am an HP employee, but opinions expressed here are my own.
Click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is solved. If both apply......do both.

Adobe Acrobat 9 Pro Crashes When Scanning with Canon DR-4010C Native Interface

When doing a custom scan in Adobe Acrobat Pro 9.2, I need to be able to show the Canon DR-4010C native interface so that it will auto-crop when I am scanning small documents such as receipts, etc. I have another model scanner that does it automatically (a Canon Dr-2510C) but I need that same functionality when I scan with the 4010. I can see the setting when I configure Adobe to use the scanner's native interface however when I choose "auto detection" on the size (in the scanner's interface) and press scan, Adobe immediately crashes. Please help!

Also, your log says: Acrobat.exe, version: 9.0.0.332
Looks like you have not updated Acrobat after install. The current version is 9.4.6. Also try updating Acrobat, Help->Check for updates

Scanning with the MX459

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