Scans from HP Scanjet 4070 save as horizontal black/white bands in Mac OS X 10.9.4

Using H-P's latest software "HP Scan" v2.4.4 and running under Mac OS X 10.9.4 "Mavericks," the sacnning software and the scanner work perfectly, UNTIL "Save" is clicked. The resulting file is a series of horizontal balck and white bands. Changing resolution of the scan changes the widths of the bands. The preview window shows the correct image, and cropping function works, as does rotation. Have only attempted to save as JPEG file, no other formats tested.
I had this problem once before a couple of years ago and solved it, but can't remember how!
Any help? Thanks!

Hello again wstrohm,
The HP Scanjet 4070 is a commercial product. I see that you are using it for home use but to get the support that will assist you to the fullest, please post your questions or concerns on the Commercial Forums.
You will find that your issue will be addressed with the proper resources on the Commercial Forums.
Thanks again for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hi @StevDev ,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Please click the Thumbs up icon below to thank me for responding.
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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This question was solved.
View Solution.

HI @StephenScerri ,
I see by your post that when you scan from the ADF there is no output file containing the scan that is generated to USB or to email. You can copy from the ADF and scan successfully from the flatbed. I would like to help.
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When you scan from the ADF, do you get a scan preview from the computer software?
Or is it previewing the scan but not saving it to the computer?
What software are you using to scan with?
Try saving the scan to the computer, if you are getting a preview, to see if it will save the scan there.
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello again wstrohm,
The HP Scanjet 4070 is a commercial product. I see that you are using it for home use but to get the support that will assist you to the fullest, please post your questions or concerns on the Commercial Forums.
You will find that your issue will be addressed with the proper resources on the Commercial Forums.
Thanks again for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Scans from HP Scanjet 4070 save as horizontal black/whit​e bands in Mac OS X 10.9.4

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Scans from HP Scanjet 4070 save as horizontal black/white bands in Mac OS X 10.9.4