Scans with hp 120 printer

I have the HP 120 printer/scanner/copier.   When I try to scan, I follow all the prompts and ask to have scan sent to my email and it says that it has been done, but it never appears in my email.   Please advise

Hello zitpopper,
Welcome to the HP Support Forums!
I see that you are trying to scan to Email with the HP ENVY 120, it seems to work but nothing reaches your Email. Although this guide: HP ENVY 120 e-All-in-One Printer Series - How to Scan: From the Control Panel, does not offer troubleshooting, I would like you to follow the steps to ensure that it is setup correctly.
In the mean time, what is the Email client you are using?
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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