SCARDDLG.dll error when opening itune 7

i have day this problem for a while, but itunes still opened after the error appeared so i didn't worry. now i get this error and itunes doens't show up, but is still running in the task manager processes window. What should i do? I tried to reinstall itunes many times. thanks guys!

What is the exact wording of the error message that comes up? (A screenshot of the dialog would be the best way of showing this to me.)
Let's try two things.
1. On the theory that it might be a driver conflict, if you don't have an iPhone, go to the Add or Remove Programs control panel (XP) or Programs and Features control panel (Vista) and uninstall Apple Mobile Device. This will remove the iPhone driver. Try launching iTunes again. Do you get the error?
2. If you still get the error, open up a command line window (Select "Run" in the Windows Start Menu, type in "cmd". Hit return.) And make sure all your Windows OS security DLLs are registered. To do that, type in the following at the command line prompt, one command per line.
regsvr32 softpub.dll (Hit Enter)
regsvr32 Wintrust.dll (Hit Enter)
regsvr32 Initpki.dll (Hit Enter)
regsvr32 Dssenh.dll (Hit Enter)
regsvr32 Rsaenh.dll (Hit Enter)
Regsvr32 Gpkcsp.dll (Hit Enter)
Regsvr32 Sccbase.dll (Hit Enter)
Regsvr32 Slbcsp.dll (Hit Enter)
Regsvr32 Mssip32.dll (Hit Enter)
Regsvr32 Cryptdlg.dll (Hit Enter)
Do you get an error with any of these commands? (There should be a dialog box that comes back saying that it successfully registered the DLL.) Try launching iTunes now. Do you still get the same error?
What this is doing is making sure that these standard Windows DLLs are installed. Sometimes viruses muck with these things and even if you get rid of the virus, the DLLs need to be re-registered.
Message was edited by: Roy B

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Error when opening itunes : iTunes has stopped working ''A problem caused the program to stop working correctly''. When I repaired damaged files the problem still exists and also after uninstalling and redownloading and installing itunes. I have windows 8

Error when opening iTunes : iTunes has stopped working '' A problem caused the program to stop working correctly''.
When I repaired damaged files the problem still exists and also after uninstalling, redownloading and reinstalling iTunes.
My pc is working with windos 8.
Is there a solution?

Hey there Rodney274,
It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling

Getting "the procedure entry point CGImageRelease could not be located in the dynamic link library CoreGraphics.dll" error when starting Itunes. Haved reloaded many times and still the error.

Getting "the procedure entry point CGImageRelease could not be located in the dynamic link library CoreGraphics.dll" error when starting Itunes. Haved reloaded many times and still the error.

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
Does iTunes launch properly now?
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes

APPCRASH error when opening iTunes store on Windows 7

I keep getting an error while opening iTunes. I open iTunes and everything works fine. Once I click on Store I either get a APPCRASH error or a BEX64 error. See below:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.1.1.4
Application Timestamp: 54de1991
Fault Module Name: JavaScriptCore.dll
Fault Module Version: 7600.1017.9000.1
Fault Module Timestamp: 54dd6800
Exception Code: c0000005
Exception Offset: 00000000001d2281
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: c68f
Additional Information 2: c68f103db5c736478cb372195ad1215a
Additional Information 3: 0611
Additional Information 4: 061157244cc9fcdfca979efec0e9f33d
and:
Problem signature:
Problem Event Name: BEX64
Application Name: iTunes.exe
Application Version: 12.1.1.4
Application Timestamp: 54de1991
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000014583753
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

ITunes 11.1.2 error when opening iTunes Store on windows 8.1 64b

After updating iTunes to version 11.1.2 is giving error when accessing the iTunes Store and the program and ended.

Same issue. Win 8.1 64-bit. iTunes 11.1.2.31 Everything else seems to work fine, but when attempting to open the iTunes Store, error message "iTunes has stopped working". It happens whether or not I'm signed in to my AppleID account. My computer is 'authorized'.
This just fixed my issue:
Level 1 (5 points)
Mark Justison
Currently Being Moderated Re: Itunes crashes under windows 8.1
Oct 18, 2013 9:53 PM (in response to Mark Justison)
Found the problem. I considered the fact (not having actually tried Itunes in windows8) that it could be a windows 8 problem exclusively.
I found this...
thurdy
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

Error When Opening iTunes

Windows XP SP2
This suddenly started happening and I don't know why. When I open iTunes it says "iTunes has encountered a problem and needs to close." then it closes. No iTunes window pops up or anything, just this error window. It has no relevant information that might help anyone here fix. I've tried re-installing iTunes, scanning for viruses and spyware but found nothing. I even tried removing everything from registry after uninstalling iTunes but that did not help. I'm thinking maybe a iTunes substitute but I don't know if they work, I heard there are some out there but never used before.
P.S. I have an iPod problem too, check it out.

Hi there - I have had this exact problem after restoring my computer. I have just had the problem again and found this article. By following all the advice, I was able to get itunes back running again.
http://docs.info.apple.com/article.html?artnum=93976
The other thing to do is delete the Quicktime icon from your desktop toolbar. Also in the section which talks about Emptying your Temp Directory, my system would not let me do this as some files were "bring used", so I went into the temp folder and manually deleted any which related to itunes or Quicktime.
Hope this helps.

Some of the required files are missing" error when opening iTunes 7.5

Hi
Grateful for some help. I'm getting this message when I try to open iTunes and Quicktime isn't working and there's an error 2093 appearing. I've found the help page on apple but it tells me to delete any iTunesSetup.exe files that I have so that I can reinstall.
This is where it's clear that I am clueless with this stuff - I've got two folders of iTunes files (iTunes and iTunes(2)) and there's heaps of files in there but I don't know which to delete (if any). I'd really appreciate any assistance anyone can give.
Thanks
Deb

Apple have this Help on the 2093
http://docs.info.apple.com/article.html?artnum=307020
It look as as though you should download the latest iTunes (version 8)and try installing that:
http://www.apple.com/itunes/download/
If you don't mind upgrading that is ...

Captivate 5: msvcr90.dll error when opening projects from CP4

Hi,
I have a problem during a few days and I don't know how to solve it.
I'm running a SO Win XP (with SP3) and I have been using Captivate 4 without any problem for months Last week I installed Captivate 5 (I deleted CP4 from the computer - not enough space for both versions)
CP5 works fine when I open a new project on this version or opening a project .cptx file previously created with CP5. My problem appears when opening a project previously created with CP4 (file with extension .cp). The CP5 tries to update the file but suddenly an error forcing to close the CP5 appears.
The details of the error are the next:
AppName: adobecaptivate.exe AppVer: 5.0.2.630 ModName: msvcr90.dll
ModVer: 9.0.30729.4148 Offset: 00030655
Other computer in the office (running Windows 7) is working correctly, without the problem I have in my win XP machine.
Any idea to try to solve it?
Many thanks in advance. Regards.

Was there a solution to this problem as I encounter it in Captivate 5.5.0.257 when trying to edit a slide containing audio files for a captivate 5.5 project. The project can be previewed and it playes all the slides but none of the audio. If I click a slide in the filestrip which has audio Captivate will crash and show the error reporting screen. If l click on the audio in the library it will also crash captivate
The audio folder in the library has 5 items all called Narration1 with a use count fo 1 but with different sizes. even right clicking on the audio here will crash captivate. The other entries in the library don't case a crash
I have tried the project on 2 different computers but both will crash captivate if I try to select a slide with audio or use the library to try to select the audio

Error when opening Itunes and quicktime

when i try to open itunes it says
"itunes cannot run because it has detected a problem with your audio configuration"
when i try to open quicktime i get a runtime error.
i just downloaded and installed 7.3.1. what should i do now?

This is usually a Quicktime problem. This Apple atricle usually fixes it.
http://docs.info.apple.com/article.html?artnum=304424

C++ Runtime Error when opening iTunes

When I try to open iTunes, the iTunes window pops up and I get a runtime error with the Microsoft Visual C++ Runtime Library. Specifically, it says -
Runtime Error!
Program: C:\Program Files\iTunes\iTunes.exe
R6025
- pure virtual function call
Anyone know what's going on and how to fix it?
Dell Dimension 8200 Windows XP

Hey Peronthious,
What version of iTunes is installed on your computer? If its not 7.1.1 download it here:http://www.apple.com/itunes/download/
If you are already using iTunes 7.1.1 lets use this article: http://docs.info.apple.com/article.html?artnum=93976 to completely remove iTunes and reinstall it. The article also has a link to a MSCONFIG article: http://docs.info.apple.com/article.html?artnum=302538 which may help resolve the issue.
Jason

QT error when opening iTunes - "QT failed to initalize: error 2093"

Trying to install iTunes 9 on new computer with Windows 7. Installed iTunes and QT without a problem, but when I try to open iTunes I get the above message. I've uninstalled and reinstalled QT, but get the same message. Any advice?

Interestingly, when I reinstalled at work today, no problems. I opened and closed iTunes several times. Now tonight, I tried to open iTunes and I'm back to the same error message. At work I'm running through a docking station; would that matter at all?
Yeah ... that seems an odd coincidence. (Not trying to suggest here that it is just a concidence ... the timing really does seem a bit suspicious.)
A few questions aimed at trying to work out if something significant is associated with the difference between home and work.
Every time you've had that error you've been at home, but whenever you've been using it at work (after reinstalling) it seems fine? If so, does the problem show up the first time you open iTunes when you're at home? Or does itunes seem to run properly at some times at home and then crash at home?
You mention the docking station ... are you using a different monitor at work than you do at home? (Say, you use the laptop's display at home, but a seperate monitor is plugged into the dock at work?)
Are you connecting to a network at work? If so does the network give you access to networked drives? (Wondering there about some odd situation where your QuickTime is actually installed (somehow) on a work drive ... and when you open the machine at home, the quicktime program is genuinely missing from the PC.)
If there's a work network, are you working at one of those places where they set up everyone's PCs so that "My Documents" folders get stored on a different central PC?
Are you using a different user account on the PC at work than you use on the PC when you have it at home?
(Sorry ... didn't intend to sound quite so much like the Spanish Inquisition, there ...)

Quicktime error when opening itunes.

When I open itunes I keep getting this error:
AppName: itunes.exe AppVer: 7.1.1.5 ModName: quicktime.qts
ModVer: 7.1.6.200 Offset: 0006f333
looks like some type of quick time error. I started happening after the 7.1.6 upgrade. Any suggestions?
Windows XP Pro

Quick Time will not open. "I get a Buffer overrun detected!" error message. This error is given by Microsoft Visual C++ Runtime Library. The steps I have take so far are to uninstall itunes and quick time, delete the temp folder, run MS clean up utility, run CC cleaner and cleaned up the registry for the uninstalled items. I then went back and reinstalled quick time and then itunes. I still get the same error. Itunes will open fine after a reboot. After a while it does not open anymore.

Version 8 configure error when opening Itunes after updating to V8

I have contacted iTunes several times with no answer to this problem.
Everything was fine until I updated to Version 8, now every time I try and open iTunes it starts with a green bar stops about 3/4 along bar then says you need to restart to configure with Windows.
I restart then it does the same as before yes, DEJA VU.
This VERSION 8 is BUGGED I tell ya!
Any solutions would be appreciated before I delete this software and use something else!
Message was edited by: Version 8 bug
Message was edited by: Version 8 bug

I have a similar problem. After updating to version 8 (October 25, 2008) the itunes icon is plain and clicking it gives an error message (translated) like "This measure is only allowed for installed products".
So I fetch the iTunes801setup.exe and try to install it again by clicking the "Repair" button. It appears to do its' thing and asks me to restart the machine. OK, but after that it's the same again: "This measure is only allowed for installed products".
I don't want to lose all my music, can it be saved?
I guess that I will lose it if I remove iTunes and start all over.

I get an error when opening iTunes:

"The registry settings uesd by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." I've uninstalled completely and reinstalled and it doesn't help... same problem. I have no other software that I've installed for CD or DVD burning. What can I do???

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Whitecap could not load in 64 bit mode error when opening iTunes. What do I do?

Upgraded to Lion recently. Opened iTunes and got a "Whitecap could not load in 64 bit mode". Tried to sync my iphone a few times but iTunes crashed. Managed to fix the problem by making iTunes run in 32bit mode only. My version of iTunes is 10.4 (80). Something is wrong here though as I thought this version is a 64 bit version.

there's a system library and each user has a library. have you ever installed something and the installer asked you if you wanted to install it for all users? it would put that in the system library. the way you installed this whitecap plugin for itunes as your user, my user can still log onto the same machine and not be affected by it. why did they hide the user's library folder? i guess they felt you wouldn't need to go in there and mess things up on accident. the other way to get to these "hidden" folders is by going to finder and clicking the Go menu then Go To Folder (Shift + Command + G). it's even tab completable, which is nice =)

SCARDDLG.dll error when opening itune 7

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