SCCM 2012 client activity BLANK

Many of our clients aren't talking with SCCM correctly for some reason.  If I look at the devices they're all missing client activity, policy request, client check result, status message, management point, etc.. etc.. We have an enterprise of over
2000 machines and it seems like only about 200 are affected.  I've looked at boundaries and everything looks good so I'm not sure where to begin.  Help!

I have found on some of my sytems this is the result of an incorrect/invalid GUID.  The following has worked for me;
* Uninstall the CCM client (or you can stop the CCMEXEC service)
* Rename c:\windows\SMSCFG.INI
* At a command prompt: certutil –delstore SMS SMS (this deletes the SCCM certificates)
* Reinstall the CCM cleint
Client will disappear from Configmgr but eventually (sometimes an hour or more) will show up correctly.

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    <![LOG[Folder 'MicABCoft\Configuration Manager' not found. Task does not exist.]LOG]!><time="12:49:12.556+300" date="11-11-2014" component="ccmsetup" context="" type="0" thread="4744"
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    DateTime = "20141111174912.640000+000";
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    instance of CCM_ServiceHost_CertRetrieval_Status
    ClientID = "GUID:A5879665-7A1B-4529-827E-52FA34ABD384";
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    Value="ABClan.org" /><Forest Value="ABCroot.org" /></ClientOperationalSettings>']LOG]!><time="12:49:13.378+300" date="11-11-2014" component="ccmsetup" context="" type="0"
    thread="3284" file="lsadcache.cpp:236">
    <![LOG[The MP name retrieved is 'ABCD.contoso.org' with version '7958' and capabilities '<Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities>']LOG]!><time="12:49:13.381+300"
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    <![LOG[Retrieved 0 MP records from AD for site 'ABC']LOG]!><time="12:49:13.382+300" date="11-11-2014" component="ccmsetup" context="" type="0" thread="3284" file="lsadcache.cpp:287">
    <![LOG[FromAD: command line = SMSSITECODE=ABC]LOG]!><time="12:49:13.383+300" date="11-11-2014" component="ccmsetup" context="" type="0" thread="3284" file="ccmsetup.cpp:288">
    <![LOG[Local Machine is joined to an AD domain]LOG]!><time="12:49:13.383+300" date="11-11-2014" component="ccmsetup" context="" type="0" thread="3284" file="lsad.cpp:715">
    <![LOG[Current AD forest name is ABCroot.org, domain name is ABClan.org]LOG]!><time="12:49:13.386+300" date="11-11-2014" component="ccmsetup" context="" type="1" thread="3284" file="lsad.cpp:843">
    <![LOG[Domain joined client is in Intranet]LOG]!><time="12:49:13.386+300" date="11-11-2014" component="ccmsetup" context="" type="1" thread="3284" file="lsad.cpp:1048">
    <![LOG[CMPInfoFromADCache requests are throttled for 01:07:08]LOG]!><time="12:49:13.386+300" date="11-11-2014" component="ccmsetup" context="" type="0" thread="3284" file="lsadcache.cpp:173">
    <![LOG[No valid source or MP locations could be identified to download content from. Ccmsetup.exe cannot continue.]LOG]!><time="12:49:13.386+300" date="11-11-2014" component="ccmsetup" context="" type="3"
    thread="3284" file="ccmsetup.cpp:4806">
    <![LOG[Failed to parse '"C:\Windows\ccmsetup\ccmsetup.exe" /runservice "/UsePKICert" "/NoCRLCheck" "smssitecode=ABC"' with error 0x80004005]LOG]!><time="12:49:13.386+300" date="11-11-2014"
    component="ccmsetup" context="" type="3" thread="3284" file="ccmsetup.cpp:4611">
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    thread="3284" file="ccmsetup.cpp:9767">
    <![LOG[A Fallback Status Point has not been specified.  Message with STATEID='307' will not be sent.]LOG]!><time="12:49:13.387+300" date="11-11-2014" component="ccmsetup" context="" type="1"
    thread="3284" file="ccmsetup.cpp:9767">
    <![LOG[CcmSetup failed with error code 0x80004005]LOG]!><time="12:49:13.388+300" date="11-11-2014" component="ccmsetup" context="" type="1" thread="5076" file="ccmsetup.cpp:10883">

    Hi Jason,
    Thanks for your reply..... I tried with /mp switch.... but same error.... if you look at the logs it says 
    <![LOG[MP 'ABCD.contoso.org' is not compatible]LOG]!><time="12:49:13.382+300"
    date="11-11-2014" component="ccmsetup" context="" type="1" thread="3284" file="lsadcache.cpp:345">
    <![LOG[Retrieved 0 MP records from AD for site 'ABC']LOG]!>
    Not sure why it is saying " not compatible " ... its a valid MP..... from the same client machine below links are working fine..
    http://ABCD.contoso.org/sms_mp/.sms_aut?mpcert
    http://ABCD.contoso.org/sms_mp/.sms_aut?mplist
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    Sam

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    It's kind like a person dying (sorry to be a bit morbid) -- how does the phone company know the person died? The dead person certainly can't tell them and the phone company doesn't query every person it services and ask them "are you alive?"
    Thus, someone else must notify them of the person's passing. This is no different than a client agent "dying" in ConfigMgr. A ConfigMgr site never initiates communication with clients and thus something else needs to tell the site that the client
    agent is dead. You! Or, an automated process (as Torsten mentioned) that goes through automatically marks a client as "dead" that hasn't been heard from in x number of days.
    Jason | http://blog.configmgrftw.com | @jasonsandys

  • Send SCCM 2012 client or re-send client to individual computer

    We have a tech tools web portal and I need to add an item so techs can send the SCCM 2012 client to a machine. This will be used if they have to reinstall the client for some reason.
    I had planned to use PowerShell and created the script only to find out that it requires too great a permissions role to connect to the SCCM drive so the cmdlets can be used.
    I then thought I could just create a .CCR for a computer. But, the format for SCCM 2007 does not work for SCCM 2012.
    Reasons we are approaching this in this manner are:
    1) We want to install using the CURRENT client files. And, we don't want to copy those off to some other location and need to remember to update them when we update SCCM 2012.
    2) We want the retry capability that comes with using .CCRs.
    3) We want the "smartness" of the client install we have found. We have a distributed operation and doing the client install by an SCCM admin from the PowerShell script or via the right-click in the console allows SCCM to find the closest DP and
    use client install files from a local source when available.
    4) We have a LOT of desktop techs that we do not want having access to the SCCM console. There is just too high a learning curve. We want a simple tool.
    One other thing to mention ... we cannot use the Generate CCR tool because we are not turning on client push (lots of valid reasons for this and some the SCCM admins don't think are valid, but the decision has been made for us :) )
    Anyone have thoughts on how to have a simple tool to send the client install via script or .CCR?
    Thanks in advance!

    You can't turn client push off -- you can turn *auto*-client push off though. The Generate CCR tool does not depend upon *auto*-client push though so there's no reason you can't use it.
    Here's a blog post on the changes in the CCR process:
    http://blogs.technet.com/b/neilp/archive/2012/07/03/client-push-installation-changes-in-configuration-manager-2012-and-how-to-take-advantage-of-these-for-troubleshooting-purposes.aspx
    Jason | http://blog.configmgrftw.com

  • Deploying SCCM 2012 Client over DirectAccess

    I have not been able to successfully deploy the SCCM 2012 client to any DirectAccess clients when they are not connected to the internal network.  I have migrated my collections from SCCM 2007 and all machines connected internally had no issues.  I
    have added the new SCCM server to the Infrastructure Servers configuration on the UAG and applied the Group Policy.  In the CCM logs, I am seeing "the device %computername% does not exist on the network" although I can ping them.  The client push
    account is a local admin on the machines so I am at a loss as to why they can't connect.  Could it be boundary related?
    Rich

    Here is a snippet from the ccm logs:
    ---> The device computername.xxx.local does not exist on the network. Giving up~  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.927+300><thread=4568 (0x11D8)>
    ---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0)~  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.927+300><thread=4568 (0x11D8)>
    ---> Attempting to connect to administrative share '\\computername\admin$' using account 'xxx\sccm_push'~  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.927+300><thread=4568 (0x11D8)>
    ---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account xxx\sccm_push (00000035)  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.942+300><thread=4568 (0x11D8)>
    ---> The device "computername" does not exist on the network. Giving up~  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.942+300><thread=4568 (0x11D8)>
    ---> ERROR: Unable to access target machine for request: "2097152018", machine name: "computername",  access denied or invalid network path.  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.942+300><thread=4568 (0x11D8)>
    Execute query exec [sp_CP_SetLastErrorCode] 2097152018, 53~  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.958+300><thread=4568 (0x11D8)>
    Stored request "2097152018", machine name "computername", in queue "Retry".  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.958+300><thread=4568 (0x11D8)>
    Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097152018, 2~  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.958+300><thread=4568 (0x11D8)>
    Execute query exec [sp_CP_SetLatest] 2097152018, N'08/14/2012 10:47:23', 198~  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.973+300><thread=4568 (0x11D8)>
    <======End request: "2097152018", machine name: "computername".  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:23.973+300><thread=4568 (0x11D8)>
    ---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account xxx\sccm_push (00000035)  $$<SMS_CLIENT_CONFIG_MANAGER><08-14-2012 05:47:25.989+300><thread=4688 (0x1250)>

  • SCCM 2012 Client.msi Fails

    I am able to install the SCCM client on many machines, but two machines are failing.  First I looked in ccmsetup.log:
    <![LOG[File C:\Windows\ccmsetup\{59A0EA77-D28C-4286-83A6-04BB57B9CDD6}\client.msi installation failed. Error text: ExitCode: 1603
    Action:
    ErrorMessages:
    ]LOG]!><time="16:25:20.476+00" date="03-16-2013" component="ccmsetup" context="" type="3" thread="1512" file="msiutil.cpp:860">
    <![LOG[Next retry in 120 minute(s)...]LOG]!><time="16:25:20.507+00" date="03-16-2013" component="ccmsetup" context="" type="0" thread="1512" file="ccmsetup.cpp:7554">
    Then i looked at client.msi.log for more detail, and searced for "return value 3".  This log file is hug so i included an excerpt from it.  Let me know where to look in the log file for more descriptive text.
    [15:43:48] Automatic Delayed Start configuration is enabled for CCMEXEC
    MSI (s) (70:64) [15:43:48:682]: Executing op: CustomActionSchedule(Action=CcmRegisterWinTaskRollback,ActionType=3329,Source=BinaryData,Target=CcmRegisterWinTaskRollback,)
    MSI (s) (70:64) [15:43:48:697]: Executing op: ActionStart(Name=CcmRegisterWinTask,Description=Registers tasks with Windows Task Scheduler.,)
    MSI (s) (70:64) [15:43:48:697]: Executing op: CustomActionSchedule(Action=CcmRegisterWinTask,ActionType=3073,Source=BinaryData,Target=CcmRegisterWinTask,)
    MSI (s) (70:64) [15:43:48:697]: Creating MSIHANDLE (24379) of type 790536 for thread 1892
    MSI (s) (70:10) [15:43:48:697]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI6477.tmp, Entrypoint: CcmRegisterWinTask
    MSI (s) (70!24) [15:43:48:713]: Creating MSIHANDLE (24380) of type 790531 for thread 3620
    MSI (s) (70!24) [15:43:48:713]: Closing MSIHANDLE (24380) of type 790531 for thread 3620
    [15:43:48] Registering windows task 'Configuration Manager Idle Detection'
    MSI (s) (70:10) [15:43:48:713]: Closing MSIHANDLE (24379) of type 790536 for thread 1892
    CustomAction CcmRegisterWinTask returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    MSI (s) (70:64) [15:43:48:760]: User policy value 'DisableRollback' is 0
    MSI (s) (70:64) [15:43:48:760]: Machine policy value 'DisableRollback' is 0
    Action ended 15:43:48: InstallFinalize. Return value 3.
    MSI (s) (70:64) [15:43:48:838]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1114668398,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (70:64) [15:43:48:838]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (70:64) [15:43:48:838]: Executing op: DialogInfo(Type=1,Argument=Configuration Manager Client)
    MSI (s) (70:64) [15:43:48:838]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (70:64) [15:43:48:838]: Executing op: ActionStart(Name=CcmRegisterWinTask,Description=Registers tasks with Windows Task Scheduler.,)
    MSI (s) (70:64) [15:43:48:838]: Executing op: ProductInfo(ProductKey={D6804B3A-BFEC-4AB4-BFA5-FD9BECC80630},ProductName=Configuration Manager Client,PackageName=client.msi,Language=1033,Version=83893884,Assignment=1,ObsoleteArg=0,,,PackageCode={59A0EA77-D28C-4286-83A6-04BB57B9CDD6},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
    MSI (s) (70:64) [15:43:48:838]: Executing op: ActionStart(Name=CcmRegisterWinTaskRollback,Description=Rolls back the changes made by CcmRegisterWinTask.,)
    MSI (s) (70:64) [15:43:48:838]: Executing op: CustomActionRollback(Action=CcmRegisterWinTaskRollback,ActionType=3329,Source=BinaryData,Target=CcmRegisterWinTaskRollback,)
    MSI (s) (70:64) [15:43:48:838]: Creating MSIHANDLE (24381) of type 790536 for thread 1892
    MSI (s) (70:8C) [15:43:48:838]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI6504.tmp, Entrypoint: CcmRegisterWinTaskRollback
    MSI (s) (70!DC) [15:43:48:853]: Creating MSIHANDLE (24382) of type 790531 for thread 3548
    MSI (s) (70!DC) [15:43:48:853]: Closing MSIHANDLE (24382) of type 790531 for thread 3548
    MSI (s) (70:8C) [15:43:48:853]: Closing MSIHANDLE (24381) of type 790536 for thread 1892
    [15:43:48] Removing windows task 'Configuration Manager Idle Detection'
    From successfully installation i typically see folders created in C:\Windows\CCM\* but in this particular case there are only a couple .tmp files and other misc.  Where should i look next?  I have tried ccmsetup.exe /uninstall and then ccmsetup.exe
    /mp:<machine> SMSSITECODE=<code> /noservice and also with /service.
    I have tried winmgmt /resetrepository
    I have checked that BITS service is running.
    What else should i look for?
    thanks

    Did someone able to find the root cause of it and able to it resolve it, i'm currently facing the same issue:
    Error 1904. Module C:\Windows\CCM\DCMADQueryProvider.dll failed to register.
    HRESULT -2147024703. Contact your support personnel"
    This error is not
    restricted to any 1 dll but it's random like DCMADQueryProvider.dll,
    statusagent.dll, ccmcore.dll
    •I'm getting this error while installing
    SCCM 2012 client.
    Steps i tried:
    1.I did try manually registering
    oringinally but when the client fails to install, it removes all the source
    files including the ccmcore.dll. So, ccmcore.dll doesn't reside on the system
    after failing to install the client or at least not that I can see.
    2. I
    have tried timing it just right so that my "regsvr32 ccmcore.dll" is run during
    the install process while the file is in the CCM folder but that didnt work
    either.
    3. I had manually created the directory CCM\x64\ccmcore.dll and
    copied the file from a working client and try to register but it gave me an
    error " Failed to load .dll"
    4. i have tried uninstalling the client from
    ccmclean and tried to reinstall it but still it fails.
    Currently not sure what is wrong with the client install, so still
    investigating the issue, please help if someone was able to solve the issue.
    There are some
    articles out there which points to resolving this issue by registering
    ATL.dll.
    However, in this
    case ATL.dll has been registered only 1 times using regsvr32.exe (system32 and
    syswow64 folders).
    Based on procmon :
    HKCR\Wow6432Node\CLSID\{44EC053A-400F-11D0-9DCD-00A0C90391D3}\InprocServer32\
    While installing, it was looking for ATL.DLL and found the location from
    registry as "“%systemroot%\system32\atl.dll”

  • SCCM 2012 - Client Installed but No Software Center

    Hi Everyone,
    I've a strange problem on my Management Point.
    The SCCM 2012 client is installed, but there isn't Software Center (on all other Server it has been installed).
    I've tryied to install it manually & with the push installation , but no change.
    when I try to push it to the server it has an error File C:\Windows\ccmsetup\{181D79D7-1115-4D96-8E9B-5833DF92FBB4}\client.msi installation failed. Error text: ExitCode: 1635
    But when I try to install Manually Exit code is 0 (no error)
    Cheers

    Hi,
    Have you checked the log files ccmsetup.log ,ccmsetup-ccmeval.log, client.msi.log and SoftwareCenterSystemTasks.log? Maybe it can give us some clues.
    Technical Reference for Log Files in Configuration Manager
    http://technet.microsoft.com/en-us/library/hh427342.aspx#BKMK_ClientInstallLog
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • SCCM 2012 Client - missing client actions.

    Hi,
    I am having an issue with a SCCM 2012 client where I am only seeing the actions:
    Machine Policy & Evaluation Cycle
    User Policy & Evaluation Cycle.
    I click on the Machine Policy Evaluation cycle and nothing happens.
    What log file should I be checking to see if the other client actions are
    downloaded?
    Thanks,
    Ward

    Hi,
    Any errors in these logs?
    Best Regards,
    Joyce Li
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • SCCM 2012 Client Installation Errors & Solutions

    Hello, 
    Can we figure out all SCCM 2012 Client installation errors and solutions ? 
    Cheer's Up
    Best Regard's Krishna

    Hi,
    Error codes are easiest looked up in CMtrace, making one general list of errors and solutions is hard, in many scenarios there are different solutions to an error based on the infrastructure and differences between environments
    Error lookup in cmtrace.
    http://blogs.technet.com/b/configmgrdogs/archive/2012/06/07/trace32-exe-cmtrace-exe-hidden-features.aspx
    Here is a blog on troubleshooting client installations issues, it is for sccm 2007 but a lot of the content is still valid.
    http://blogs.technet.com/b/sudheesn/archive/2010/05/31/troubleshooting-sccm-part-i-client-push-installation.aspx
    Regards,
    Jörgen
    -- My System Center blog ccmexec.com -- Twitter
    @ccmexec

  • SCCM 2012 client installation

    Hi all,
    I am trying to deploy SCCM 2012 client to my office computers using client push installation wizard, however when I random check the log file on client computers, the wizard did not start at all. Anyone know why this happen?
    Anyway I can trigger the installation wizard for the clients?
    Regards,
    Chungb

    Hi Chungb,
    Please install the FSP Role and mention the same.
    Also are you able to access the SCCM Server share from the client machines ? Can you confirm that as well
    Gautam.75801

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