SCCM 2012 Software Metering is not working
SCCM 2012 Software Metering is not working in our environment. Other than software metering, reports work just fine.
I have created a few simple software metering rules with “Acrobat.exe” and “Outlook.exe”. Rules are enabled. Rules were on at least 6 months.
When I go to software metering reports, Month parameter value is empty and I can’t choose any value.
I ran runmetersumm.exe on our server, it did not work as intended. :
Summarizing data up to 0 hours old.
File Usage Summary added -1 rows in 0 seconds.
Monthly Usage Summary added -1 rows in 0 seconds.
I am stumped. Why would it add minus rows?
Any ideas how I can make software metering work on our environment?
Thank you
Finally figured it out.
mtrmgr.log did not find any rules when I ran executables. So I knew it wasn't working on the server side.
After searching for a while, I found the solution from the link below:
http://social.technet.microsoft.com/Forums/en-US/8f048512-c357-437e-89ec-cee5356a10b1/software-metering-reports-empty?forum=configmanagergeneral
1. Deleted RULECHG.RTA under policypv.box folder
2. Removed and recreated metering rules again.
Everything is working again now.
Thank you.
I do wonder how to avoid those problems going forward though.
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No usage data found to generate software metering report.
mean that the
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Thanks
Paul.Hello,
You referred AD group, did you install this application via group policy?
I think you can find out these machines via result of software metering. The following article show software metering rule:
https://technet.microsoft.com/en-us/library/dd334612.aspx
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