SCCM issue - "LANG_LIST has some locales which does not match with the locale of serial number"
I have a problem with the error "LANG_LIST has some locales which does not match with the locale of serial number" recurring.
I am trying to install Acrobat XI Std silently by SCCM.
I've used the Adobe Customisation Wizard to create a mst which include the volume serial number we have with our licence purchases. Note that I am in Australia. I use the command line in SCCM for the install as "msiexec /i "AcroStan.msi" TRANSFORMS="D&B_AcroStd.mst" /qn" which fails silently. If I install on a local machine using an admin command prompt and changing to /qb at the end, I get the aforementioned error.
I have a few things to try and resolve, having searched the adobe forums and other forums for the solution. The mst is only trying to install US English & I have even gone so far as to use the direct editor in the customisation wizard and change some values in the property table to resolve this. In the property table I can confirm that LANG_SEL_DEFAULT = ENU, REGIONAL_LIST = ENU, LANG_LIST = en_US, ProductLanguage = 1033
Is there a way to check the language specified for ym serial number?
Bryndon
Update on a couple of details:
@Sabian,
Thanks for the location, I've downloaded and then when I tried an install of the newly extracted msi (admittedly on the same computer) I got exactly the same issue. Of note though is that running /qf automatically brought up the same serial number and the same incorrectly spelled company name. Installing on another computer (freshly imaged) doesn't have those inputs already present under /qf. Next when I try using the transfrom (a new one) with /qr it gives an error of the serial number, displaying the entire serial.
@Sebastian
I've had a look through yours and it seems our issues could have the same origin. Looks like I may have to call customer support regarding the serial number as Sabian suggested in your thread.
The bit that gets me is when the same serial number is used in a manual install (or /qf) then it installs ok without any errors.
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I ran the Adobe Customization Wizard XI to create a transform file and now when run setup.exe it always come with the error "LANG_LIST has some locales which does not match with the locale of serial number".
It does the same thing when using msi with the command : msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst /qb!
Here is my setup.ini file
[Startup]
RequireOS=Windows XP
RequireMSI=3.1
RequireIE=7.0.0000.0
Require64BitVC10RT=1
CmdLine=/spb /rs /sl"1036"
[Product]
msi=AcroPro.msi
vcrtMsi=vc_red.msi
vcrtDir=VC10RT_x64
Languages=1033;1036
2052=Chinese Simplified
1028=Chinese Traditional
1029=Czech
1030=Danish
1043=Dutch (Netherlands)
1033=English (United States)
1035=Finnish
1036=French (France)
1031=German (Germany)
1038=Hungarian
1040=Italian (Italy)
1041=Japanese
1042=Korean
1044=Norwegian (Bokmal)
1045=Polish
1046=Portuguese (Brazil)
1049=Russian
1051=Slovak
1060=Slovenian
1034=Spanish (Traditional Sort)
1053=Swedish
1055=Turkish
1058=Ukrainian
1025=English with Arabic support
1037=English with Hebrew support
6156=French (Morocco)
CmdLine=TRANSFORMS="AcroPro.mst"
[Windows XP]
PlatformID=2
MajorVersion=5
MinorVersion=1
ServicePackMajor=3
[MSI Updater]
Path=WindowsInstaller-KB893803-v2-x86.exe
I don't know what goes wrong as took my serial number on my profile from the adobe web site, same thing for the download of the software.
Does it means that the serial number provided was invalid for deploying ?
NB.: My goal is to deploy our Acrobat XI through SCCM in silent mode and I don't know if there is extra consideration for that. For now it's only not working at the command line.
Another important point is that the install works great without customization ! If I just run the setup.exe from freshly extracted files and I use my serial number, everything is working fine.
So what goes wrong ?Thanks for the reply brogers_1 and Vinod Dbhal, you gave good hint.
I retried installing the initial package in French on a Windows 7 English and the software installed properly in French.
As I used to work with virtuals for those tests, I rolled back my virtual and redo my test installation with chosing to install it in English on my Windows 7 English and again the installation finished properly but I was surprised when I realized that even if I chose English as language, the software was running in French !
Of course I can change the language settings (in the edit-preferences-language) to follow the operating system witch is nice.
That gave me the cue I needed to know. I started from scratch my customization with choosing only the French language in the "Application Languages" and I left the MUI Languages blank and saved the .mst
I ran again the same command : msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst /qb!
And everything works fine.
NB.: As I used the .msi directly, of course I had to install the prerequirement Visual C++ 2010 first. Otherwise the installation failed without any error message.
Thanks again to you for your good hint,
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The problem is that a cluster is uniquely identified, and this information is hold in the OCR and the Voting disks. So exactly these 2 are not to be cloned.
To achieve what you want, simply setup your system in that way, that you have a separate diskgroup for OCR and Voting (and ASM spfile), which is not to be restored in this case of szeanrio.
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Then what you want can be achieved.
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