SCCM remote control keeps dropping out when another network adaptor loses connection

Question

Hey guys,
Hopefully someone will be able to help me out
at work, we are running SCCM 2012, and I use SCCM 2012 config manager to manage the clients etc
We have a particularly annoying issue with SCCM remote control; it constantly drops out when a network connection on the client machine disconnects or changes state, even if its not interface I'm remote controlling through
Here's an example for you:
a laptop with a wired, and wireless connection:
I remote control the machine through the wired network address (lets say 192.168.0.1), but if the wireless connection drops out (someone turns it off or it breaks) the remote control client will kick me off, lock the screen, and I have to wait 20-30 seconds
before it will accept my connection again
This happens with any network adaptor that's installed on the client
Here is a copy of the logs re-creating this issue: https://www.dropbox.com/s/nu4w28d44xky3rg/CmRcService.log
(I've edited it to take out usernames and IP addresses as they are publicly accessible)
So my question, does any one know how to fix this issue? I see it uses WMI, is there anyway to get WMI to ignore an interface?
Thanks heaps,
Harry

Answer 1

This is going to be done by design for security reasons. If the network connect for whatever reason is down the pc will automatically be locked.
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ