SCE 2000 3.6.5 SCA BB Reporter Protocol Facetime

Hello Everybody,
I have a Cisco SCE 2000 x4GBE running the Ver 3.6.5, the SCA BB Reporter is 3.6.5 too,
i need to run a report for the Facetime Protocol, and doesn't exist that report.
Recently I upgraded the Protocol Pack to # 27.
When i look in the internet, found a document:
http://www.cisco.com/en/US/docs/cable/serv_exch/serv_control/broadband_app/protocol_ref_guide/04_signatures.html
That says, the Signature ID for that Protocol is 86507776 and i understand is a temporary number, but where i can find the traffic statistics?
I need a report showing that traffic,
how can i find that information?
Thanks in Advance

Hi Kreso,
The PQI file is included in the SCA-BB Agents archive available for download from Cisco.com, under:
Downloads > Products > Service Exchange > Cisco Service Control > Cisco Service Control Application Suite > Cisco Service Control Application for Broadband
The filename for version 3.6.5 is "sca-bb-v365-b256-agents.zip".
Please note that you will have to install the software as per the order above.
In your case, as you now have to install the application (step 2), you will have to re-do steps 3 and 4.
Hope this helps.
Cheers,
Martin

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    2010-04-29 20:08:53 | WARN  | CPU #000 | SE Watchdog Module: A problem occurred. Please report to Cisco's customer support
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