Schedule problem (Failure sending mail)

Hi experts
    Hows going.......... After a long time i am sending this post.. I am in serious terrible. Please help me out....
Problem: We have some reports which are sent via scheduler (To mail). It worked fine since last two years.
But unfortunately we got an error while scheduling. We did not change any configuration in Adaptive job server.
My error message is like this:
address error. [Error sending address(es) to SMTP server. Return code: SMTP 550 - Requested action not taken: mailbox unavailable.. Reason: [email1 <email1>].]: [CrystalEnterprise.Smtp]
Note:
1. We have restarted all the Services
2. We checked smtp and it works fine
3. Scheduler is OK when we schedule reports to Inbox
Any suggestion will be highly appreciable.
Thanks in advance.
Best regards
Arif
Edited by: Arif Arifuzzaman on Apr 26, 2010 7:29 AM

Make sure that
1. the destination email address is correct.
2. the mailbox is not bouncing.
Check scheduling the report to another valid email address and see that the error repeats or not.
Regards

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