Schedule to Unmanaged Disk failure

I have seen a few messages related to this issue, but none have been help in my case.
I recieve the following message when attempting to schedule a report to an unmanaged disk using a specific domain account that I can use to log into the specific server locally:
Status: Failed
Printer: The instance is not printed.
External Destination: Copy the instance with filename 'IA - Fin Ban Upload.xls' to the directory '//DESTINATIONSERVERNAME/parentfolder/childfolder'.
Creation Time: 4/24/2009 11:19 AM
Start Time: 4/24/2009 11:19 AM
End Time: 4/24/2009 11:19 AM
Server Used: BUSINESSOBJECTSSERVER.M5runI
Error Message: login error. CrystalEnterprise.DiskUnmanaged: Logon failure: user not allowed to log on to this computer.
And the message below when attempting to schedule a report to an unmanaged disk using a local account to 'DESTINATIONSERVERNAME':
Status: Failed
Printer: The instance is not printed.
External Destination: Copy the instance with filename 'IA - Fin Ban Upload.xls' to the directory '//SERVERNAME/parentfolder/childfolder'.
Creation Time: 4/24/2009 11:19 AM
Start Time: 4/24/2009 11:19 AM
End Time: 4/24/2009 11:19 AM
Server Used: BUSINESSOBJECTSSERVER.M5runI
Error Message: login error. CrystalEnterprise.DiskUnmanaged: Logon failure: unknown user name or bad password.
It works when myself and other users use our personal domain accounts. All accounts being used I have elevated to Administrative privleges on the DESTINATIONSERVERNAME and none have privleges on the BUSINESSOBJECTSSERVER. I am using a Business Objects Server enterprise account to schedule the jobs, as we do not have our BOS using domain authentication. I need to be able to use one of our generic domain accounts or a local account to the DESTINATIONSERVERNAME to schedule jobs because our security policies make us change our personal domain account passwords on a regular basis. I do not want to reset the password on the 30+ jobs I have scheduled everytime my personal domain account password changes.
Here is our BOS specs:
Build Date: 2007/03/01 05:19:03
Build Number: 826
Product Version: 11.5.8.826
Data Source: BOE115:127.0.0.1:3306
Database Name: 4.1.13a-pro
Database User Name: BusinessObjects
Auditing: Disabled
If anyone has any insight to this, I would be greatly appreciated.

Just a thought, I never tried this before, but if you were to open a program such as wordpad or notepad on the server using Microsoft "run as" (the domain account running the BO job server) then save as to the UNC location you should be able to verify all NTFS, network permissions, and policy are in order.
If so then the problem would seem to be BO config. The most common issues are making sure you use the UNC path name to access to reference the share and make sure in the CMC > servers > job server > destinations that the unmanaged is enabled (you must do this for the report job server for scheduling and destination job server for sending.
Regards,
Tim

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Error Scheduling Crystal Report to save to Unmanaged Disk destination

When trying to schedule a Crystal Report to save to an "Unmanaged Disk" destination using the "Plain Text" format, and using the "Run Now" option, I receive the following error message "Error Message: Invalid export options. D:\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\OUT-PHOENIX.reportjobserver\~tmp17105a42ccb5ae4.rpt" I have enabled "Unmanaged Disk" capabilities within the ReportJobServer thru the CMC, and I have stopped and started the service. I still receive the error message...Help!

Hi Karla,
do you have any service packs installed on your BOBJ server? Does your destination folder reside on a network drive?
Regards,
Stratos

Problem in recovery from RMAN backup in case of disk failure

Hi
I have Oracle 9.2.0.1.0 on Windows. Full Hot RMAN backup of database is scheduled on daily basis. I am taking backup on disks. And then i do manually copy them on tapes. If any disk failure occurs than can i recover database completely in this scenario. If tried restoing that backup on different machine as given below
set ORACLE_SID=<name>
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I can understand the confusion with this whole concept.
What I meant by all archivelogs is all the archivelogs that were backed up with the backup itself. Again, it is essential to ensure that you archive the current redo log AFTER the backup is performed and then back those archivelogs too. Good thing is, RMAN will take care of this for you if you backup the archivelogs with the BACKUP DATABASE command and/or backup the archivelogs AFTER you run the BACKUP DATABASE command.
Once you've mounted the controlfile and CATALOG the archivelogs, you can go into SQL*Plus and issue the following query:
select SEQUENCE#, FIRST_CHANGE#, NEXT_CHANGE# from v$archived_log
order by FIRST_TIME;This will tell you what archivelog is the latest. Logs generated during the backup may also provide the necessary information. Performing Disaster Recovery should help to understand the full process.
The ONLINELOG directory in FRA is only populated if you've configured your redo logs to be stored there. However, you are on 9i...right? If so 9i doesn't utilize a FRA.
HTH
Edited by: ebrian on Oct 3, 2008 1:08 PM

Issue on Java Run Deski document, save format in a unmanaged disk location

Post Author: usaitconsultant
CA Forum: JAVA
m developing an java application-based that will
run deski report/document in a window machine and save output formatted
report/document (pdf, etc.) to a local destination (unmanaged disk).
However, no physical file was created after I execute my program. Note
that BO XI server is on the other machine. Below is the code. Please
let me know whats the problem? Thanks.
 sql = "SELECT SI_ID, SI_NAME, SI_PROCESSINFO.SI_PROMPTS " +
 "FROM CI_INFOOBJECTS " +
 "WHERE SI_NAME = '" + reportName + "'";
 infoObjects = infoStore.query(sql);
 if (infoObjects.size() < 1) {
 System.out.println("Report does not exist.");
 reportFound = false;
 if (reportFound) {
 infoObject = (IInfoObject) infoObjects.get(0);
 //Set Report Schedule
 ISchedulingInfo schedulingInfo = infoObject.getSchedulingInfo();
 schedulingInfo.setType(0);
 schedulingInfo.setRightNow(true);
 System.out.println("Schedule report successful.");
 //Set report type format (3 is for PDF -- need to identify int per report type format)
 IFullClientFormatOptions reportFormatOptions = ((IFullClient)infoObject).getFullClientFormatOptions();
 reportFormatOptions.setFormat(3);
 //Set parameters
 //Code here
 // Get the destination object from schedulingInfo
 IDestination destinationObject = schedulingInfo.getDestination();
 // Specify that we are writing to disk destinationObject.setName("CrystalEnterprise.DiskUnmanaged");
 // Get the Destination plugin. Note that the SI_PARENTID will always be 29.
 sql = "SELECT * " +
 "FROM CI_SYSTEMOBJECTS " +
 "WHERE SI_PARENTID=29 " +
 "AND SI_NAME='CrystalEnterprise.DiskUnmanaged'";
 IDestinationPlugin destinationPlugin = (IDestinationPlugin) infoStore.query(sql).get(0);
 destinationObject.copyToPlugin(destinationPlugin);
 IDiskUnmanagedOptions diskUnmanagedOptions = (IDiskUnmanagedOptions)
 destinationPlugin.getScheduleOptions();
 diskUnmanagedOptions.getDestinationFiles().add("c:/sample.pdf");
 destinationObject.setFromPlugin(destinationPlugin);
 schedulingInfo.setRightNow(true);
 //Tells the CMS to schedule the report.
 infoStore.schedule(infoObjects);

Post Author: usaitconsultant
CA Forum: JAVA
Hi Ted,
Thanks for the reply.The file is not available in the server. Though, I checked CMS and I found an instance in history tab and the status is failed with error below.
 Error Message:
 A variable prevented the data provider Query 1 with BANRRD30 from being refreshed. (DMA0008).When I checked my codes, I found out that the object Im using is for web intelligence data provider. However, I cannot find any documentation and example for passing parameter values in desktop intelligence data provider. Any idea on this? You think this is not suported by Report Engine SDK?Thanks.

CE10 - Report to Unmanaged Disk perpetual pending

Hello,
I am a report writer who has had to assume distribution responsibilities so I don't have much experience in troubleshooting Crystal Enterprise.
I am attempting to schedule a report that is intended to write to a folder on a Linux server.
1. The host file on my Crystal Enterprise server has been edited to see the Linux server as having a name recognizable to Windows:
rdfun01
2. I can, while using Windows Explorer from the Crystal Server, go to the appropriate folder
rdfun01\datapump\
3. I thusly scheduled the report destination as follows:
-Unmanaged Disk
-//rdfun01/datapump
-billing.%ext%
-Login information applied
4. When I run the report it sits at a perpetual pending status
Does anybody have any ideas?
Thank you,
Michael Hargett
Disetronic Medical Systems

Try Mapping the drive first

Set 'Use Job server default' for Unmanaged disk destination

Hi,
I am using BO XI R2 SDK to schedule reports.
I want to set all my reports destinations to Unmanaged disk to a particular folder. I have set these in reportjobserver's destination configuration too.
Now i want create schedules through code for all my reports. I want these reports to use the job server defaults. I am unable to find a solution for this. The code i am currently using is as follows:
Code:
InfoObject diskObj = tempStoreForDisk.Query("SELECT * FROM ci_systemobjects where si_name='CrystalEnterprise.DiskUnmanaged'")[1];
 DestinationPlugin destDiskPlugin = (DestinationPlugin)diskObj;
 DiskUnmanaged diskUnmanaged = (DiskUnmanaged)destDiskPlugin;
 DestinationOptions destinationOptions = (DestinationOptions)diskUnmanaged.ScheduleOptions;
 DiskUnmanagedOptions diskUnmanagedOptions = new DiskUnmanagedOptions(destinationOptions);
 diskUnmanagedOptions.DestinationFiles.Add(path);
 schedulingInfo.Destinations.Add("CrystalEnterprise.DiskUnmanaged");
 schedulingInfo.Destinations[1].SetFromPlugin(destDiskPlugin);
I want the italics line of code to be replaced with some code that enables the instance to use job server defaults.
If a solution for the above query is not available, is it possible to set 'specific filename with extension' in the unmanaged destination through code?
Could anyone please help me with any pointers?
Thanks.

Hello, Gayathri;
I am not aware of a method to get defaults from the Job Server.
You can use Visual Studio .NET to schedule to a disk file. We do have samples associated with our Developers Library on line.
http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/devsuite.htm
The sample I am thinking of is "Schedule Report".
http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/en/BOE_SDK/sampleList.htm
Here is a simple sample that schedules to disk:
Imports CrystalDecisions.Enterprise
Imports CrystalDecisions.Enterprise.Desktop
Imports CrystalDecisions.Enterprise.Dest
Public Class ScheduleDisk
 Inherits System.Web.UI.Page
 Dim ceSession As EnterpriseSession
 Dim ceEnterpriseService As EnterpriseService
 Dim ceInfoStore As InfoStore
 Dim ceReportObjects As InfoObjects
 Dim ceReportObject As InfoObject
 Dim ceReport As Report
 Dim sQuery As String
#Region " Web Form Designer Generated Code "
 'This call is required by the Web Form Designer.
 <System.Diagnostics.DebuggerStepThrough()> Private Sub InitializeComponent()
 End Sub
 Private Sub Page_Init(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Init
 'CODEGEN: This method call is required by the Web Form Designer
 'Do not modify it using the code editor.
 InitializeComponent()
 End Sub
#End Region
 Private Sub Page_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load
 'Put user code to initialize the page here
 Try
 'grab the Enterprise session
 If TypeOf Session.Item("ceSession") Is Object Then
 ceSession = Session.Item("ceSession")
 'Create the infostore object
 ceEnterpriseService = ceSession.GetService("", "InfoStore")
 ceInfoStore = New InfoStore(ceEnterpriseService)
 'Create query to grab the desired report
 sQuery = "Select SI_ID From CI_INFOOBJECTS Where SI_PROGID = 'CrystalEnterprise.Report' AND SI_Name='Consolidated Balance Sheet' AND SI_INSTANCE=0"
 ceReportObjects = ceInfoStore.Query(sQuery)
 'check for returned reports
 If ceReportObjects.Count > 0 Then
 ceReportObject = ceReportObjects.Item(1)
 ceReport = CType(ceReportObject, Report)
 'Create an interface to the scheduling options for the report.
 Dim ceSchedulingInfo As SchedulingInfo
 ceSchedulingInfo = ceReport.SchedulingInfo
 'run the report right now
 ceSchedulingInfo.RightNow = True
 'run the report once only
 ceSchedulingInfo.Type = CeScheduleType.ceScheduleTypeOnce
 'When scheduling to all destinations except the printer, you must first retrieve
 'the appropriate destination object. Each destination InfoObject is stored in the
 'CMS system table (CI_SYSTEMOBJECTS) under the Destination Plugins folder
 'Retrieve the DiskUnmanaged Plugin from CI_SYSTEMOBJECTS
 Dim ceDestinationObjects As InfoObjects
 Dim ceDestinationObject As InfoObject
 ceDestinationObjects = ceInfoStore.Query("Select * from CI_SYSTEMOBJECTS Where SI_NAME = 'CrystalEnterprise.DiskUnmanaged'")
 ceDestinationObject = ceDestinationObjects.Item(1)
 'Create the DestinationPlugin object
 Dim ceDisk As New DestinationPlugin(ceDestinationObject.PluginInterface)
 'Create a diskUnmanagedOptions object and its ScheduleOptions from the Destination plugin
 Dim ceDiskOpts As New DiskUnmanagedOptions(ceDisk.ScheduleOptions)
 ceDiskOpts.DestinationFiles.Add("c:\ScheduledReports\ScheduledToDisk.rpt")
 'Copy the properties from the Destination Plugin object into the report's scheduling
 'information. This will cause the file to be transfered to Disk after it has been run.
 Dim ceDestination As Destination
 ceDestination = ceSchedulingInfo.Destination
 ceDestination.SetFromPlugin(ceDisk)
 'schedule report
 ceInfoStore.Schedule(ceReportObjects)
 Response.Write("Report Scheduled Successfully with an Object ID of : " + ceReportObject.Properties("SI_NEW_JOB_ID").ToString)
 Response.Write(" Report Scheduled to the following location: " + ceDiskOpts.DestinationFiles(1).ToString)
 Else
 'no objects returned by query
 Response.Write("No report objects found by query ")
 Response.Write("Please click <a href='Index.aspx'>here</a> to return to the logon page. ")
 End If
 Else
 'no Enterprise session available
 Response.Write("No Valid Enterprise Session Found! ")
 Response.Write("Please click <a href='Index.aspx'>here</a> to return to the logon page. ")
 End If
 Catch err As Exception
 Response.Write("There was an error scheduling the report: ")
 Response.Write(err.Message.ToString + " ")
 Response.Write("Please click <a href='Index.aspx'>here</a> to return to the logon page. ")
 End Try
 End Sub
End Class
Elaine

Unmanaged disk destination - overwrite file possible?

Hi,
I have defined an unmanaged disk location for my Crystal Reports Server XI system. The dozen or so reports that I have scheduled daily write to that destination fine -- unless an existing file with the same name already exists in that location.
Since i have defined specified filenames (%SI_NAME%.%EXT), rather than the randomly generated name, each day's report is generated with the same name as any other day's. However, the new reports do not overwrite the old, which I would like to enable if possible. Please do not suggest adding %SI_STARTTIME%, to make the filename unique, for I need to retain a consistent filename for manually uploading (and overwriting) to Sharepoint (another topic of discussion).
Is it possible to configure the unmanaged disk destination to overwrite existing files if same filename exists?
Thank you,
G.Brown

Hi Greg,
We're not using Crystal reports but do schedule BO Deski documents to publish as pdf files to a networked drive and we are using '%SI_NAME%.%EXT%' to specify the filename and it does automatically overwrites the existing files. Does the username that your job is running under have full permissions on the folder in question on your unmanaged disk?
Regards,
Anne.

Unmanaged Disk Destination settings Default

Hi,
How can one change the u201CUnmanaged Disk Destination settings Defaultu201D option in any job servers to False?
I need all the users to provide their domain username and password while scheduling reports to the unmanaged disk. Present value of the metric is "True". I don't find any way to change it back to false. I cant also use the reset to default option in case needed, as other configurations will get affected.
Thanks & Regards
Karuppiah N

Hi Karuppiah!
I think there is no way to deselect the standards for the output formats.
You have following possibilities:
1. Teach your users, that they have to unmark the default, and have to provide their own entries.
2. Enter defaults for each report.
I thought about the file output for a standard user, but I came to the conclusion that it would be better if the users only use the email output for their purpose. The file output is only used by the admin to deliver reports to different systems.
ciao

Toshiba Satellite L650-07U, Hard disk failure and replacement

Hi all,
I have Toshiba Satellite L650-07U Laptop, Model: PSK1EC-0700Q with 4GB RAM, 650GB HD, Windows 7 Home Premium installed. At the time of first use, i made Recovery DVDs which took 4 blank DVDs using Recovery media creator.
From 2 weeks it is giving problem, at start its slowdown with every application, then suddenly it started Hard disk failure error and ask to backup important files. From that instant i did all my backup save in another portable Hard drive.
I had hiren boot CD, and ran RAM test and found it OK, and then run Hard Disk test and found few bad sectors at few certain point, As 650GB Hard disk was taking alot time of time for checking bad sectors, so i stopped that application.
First I tried Recovery DVDs to restore Windows, but it failed as Laptop DVD-Writer was unable to boot from those created DVDs (DVDs are OK as had checked it on Desktop computer DVD-ROM), Laptop DVD-Writer is also working as I test few more bootable CDs and it booted perfectly, but it is not booting from Recovery DVDs.
Than i tried to restore from Recovery partition using Factory restore settings, it erases all data and reinstall new and fresh copy of Windows 7 Home Premium. It works fine for few hours than again pops up Hard Disk Failure message again and again. I searched here in Toshiba Forum and have found similar problem with other members and finally decided that it need to replace Hard Disk with new one. As It is now two and a half month old, thats why i need to buy new Hard Disk for my Laptop.
I checked all partitions of drive using Hiren Boot CD, and had found that there are four default partitions in Toshiba original laptop drive,
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One hidden partition of almost 21 GB
One hidden partition of almost 12 GB
One partition of 561 GB, which was the original partition where windows 7 was installed along with all of my Data.
Now I want to replace faulty drive with a new one and have a lot of question in my mind which I need to share with you guys.
At the time of first use I installed Windows 7 64 bit edition, and made Recovery DVDs, and at second time of restore to factory setting I had installed Windows 7 32 bit. I have confusion about recovery DVDs (which is not booting from default DVD-Writer of Laptop), either it has 64 Bit recovery data or 32 bit? Or have both 64 and 32 bit Data.
Toshiba restore to factory setting without using any recovery DVD/USB is the best possible way to restore Windows 7, How can I make same recover hidden partitions from original/faulty hard drives to new hard drive partitions? Is this possible and how?
On Default hard drive there was one partition of 561GB instead of two or more partitions. Is this possible to split partitions in new hard drives instead of one big partition?
As Recovery DVDs are not able to boot from laptop default DVD-Writer, is it possible to open those DVDs on another System and copy tem in USB drive and use it for booting? If it is possible than please show me the steps for making bootable USB from these Recovery DVDs.
Thanks,
masterleous
Solved!
Go to Solution.

Satellite L650-07U (PSK1EC-07U00Q)
This site is for US computers. I doubt you'll get your questions for that Canadian model answered here.
There appear to be two recovery partitions. Maybe one for 32- and one for 64-bit Windows. Or maybe one is for English and the other for French.
Your User's Manual isn't much help either. You probably need to ask Toshiba tech support in Canada.
About all I have to offer is this: Be wary of drives with advanced-format technology. See my message about that.
-Jerry

IMac 27'' mid 2011 hard disk failure with FileVault 2

Hi,
Recently I had had some troubles with my iMac and everything is pointing out to the hard disk.
2 weeks ago I rebooted the iMac and i lost all my data because of a hard disk failure. The disk just got corrupted according to what i could see. From there, i had a lot of troubles trying to reinstall the last version of OS X (10.8). I indeed formated the disk and i even securely erased it. When I tried to reinstall it from external HD or from a USB key i usually (not always) got error in the final steps of installation. However, if i use the Recovery partition to install from Internet i ain't got no errors.
With OS X already installed, i also tried to encrypt the disk using FileVault 2 and i got an error again. This time, when 2 hours left to finish the encryption. Specifically this error: https://discussions.apple.com/thread/4218952?start=0&tstart=0 (Trying to encrypt but it always fails). It seems to be a common error which a lot of people is suffering, but i still don't know if my case is a hardware problem or, on the other hand, a software error.
I carried the iMac to the tech support in my city and they discarded a hardware problem. They gave format to the disk and installed OS X with no problem, so they told me to check if the iMac keep spitting some error or just it has any anomalous behavior. Actually it seems to run fine, no errors yet excepting FileVault 2, which is generating the same error.
I have always used FileVault without any kind problem (in all my macs, including this one), so could it be a Mountain Lion issue?

Back up all data immediately as your boot drive may be failing.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CSeq "I/O error" | tail | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command.
Normally the window will be empty. If you get output like this:
kernel[0] <Debug>: disk0s2: I/O error
the boot drive is failing, or there's some other hardware fault in the storage subsystem.

Hi, I have a hard disk failure so to recover my data I am using disk utility to restore the data on an external drive while booting from a second external hard drive. When I perform the operation it gives me an input/output error and stops. Any tips?

Hi, I have a hard disk failure so to recover my data I am using disk utility to restore the data on an external drive while booting from a second external hard drive. When I perform the operation and after having selected both my destination and source drives, the operation begins but soon fails due to input/output error. If I try to create an image of the drive it gives me the same error message. Any help would be much appreciated.

Disk Utility only creates a image of the drive, so it's no help getting exactly what you want, which is your files. If the file structure is messed up or the drive is failing then it's no help.
If you have a external boot drive and you can't access the internal non-booting drive though the typical Finder and windows to transfer your files via drag and drop methods, then you need to install Data Rescue on the external boot drive and it will do as best as it can to recover your files. (works on non-encrypted/non-Filevaulted drives only)
.Create a data recovery/undelete external boot drive
Are you sure you have hard drive failure, or that OS X isn't merely not booting?
Because if the drive is working physically, then there is a host of fixes
..Step by Step to fix your Mac
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/

Music Files Deleted After Hard Disk Failure and First Sync After Hard Disk

Hi,
I recently had a hard disk failure and lost all of the data on my hard drive. I replaced the hard drive and reinstalled all of the software including iTunes. I am running Windows XP Home. The first time I plugged my iPod Nano into my computer after the hard drive replacement it synced to iTunes and since iTunes had no music files it deleted all of the music files on my Nano. How do I get them back and why on earth would iTunes do such a stupid thing??? My Nano contained many songs that I bought from iTunes and I want to get them back. I have found some third party software that will undelete the deleted files but it costs $69. I don't feel that I should have to pay to correct a defective feature in iTunes. Does Apple have an undelete utility? Can I redownload the songs that I purchased from iTunes?

*The first time I plugged my iPod Nano into my computer after the hard drive replacement it synced to iTunes*
When you connected did you get a message that your iPod was linked to another library, and then press Erase and Sync? When an iPod is set to update automatically and you connect to a computer with an empty iTunes and accept the message above it will erase the originals completely (as you have discovered). Also as you've seen, none of the recovery programs are particularly cheap so you have to decide if in your particular circumstances it's worth it to get your songs back. It may be if you have a lot of purchased tracks which you will have to pay to download again. If they came primarily from your CDs then it's most likely not as you can re-rip them.
*Can I redownload the songs that I purchased from iTunes?*
If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

Satellite A215-S7414 Hard Disk Failure

Hi. I purchased my laptop 16 months ago and this is the third time I have had hard Disk Failure. The first two times were in the first year and I received a new harddrive after sending it in to Depot for repair. Here we are the Third time and now Im outta warranty and apparently outta luck. Here are my many questions, first of all I didnt have the opportunity to back anything up, so if I were to replace the Hdd on my own, does that mean I would also have to purchase a new Vista package? Also, I have a Western Digital External harddrive that Im not using.....would that be of any assistance to me in trying to recover anything from the laptop?
Everyone tells me it is cheaper to just get a new one, but that isnt practical and I dont want to just trash a laptop that is only 16 months old.
Please help
Thank you
Model #PSAFGU0IU002

I'll try to answer the questions you've asked. First, you don't need to buy a new Vista package. You should call Toshiba customer service at (800) 457-7777 and order a set of recovery disks for your notebook. They will want the serial number and a credit card to cover the shipping and handling ($19.95 standard, $24.95 overnight). The recovery disks will restore the system to 'as-shipped' condition with all of the appropriate drivers and utilties. You can purchase a replacement drive reasonably from any number of sources. Replacing the hard drive is straightforward. You would remove the cover from the bottom, slide the drive out and transfer the hard drive 'caddy' to the new drive. Slip it in, boot from the recovery disks and away you go. You could install the old drive in an external USB housing and see if you can recover anything from it. I can't think of a role for your current external drive other than as additional storage.

G72 Hard Disk Failure and Replacement

I have had a HP g72 laptop for just over two years. Within the first year, right before the warranty expired, I had a charging issue that was resolved under warranty. Last year, I began to get warnings on startup that I had an imminent hard disk failure. I backed up most of the important things on my computer and kept using. Finally, it seems that my hard drive has failed for good. I have tried to restart my computer about 10 times and everytime I get the same message: insert boot disk and press any key. I am contemplating replacing the hard drive instead of the whole computer, but I am not sure what I need to do. Also, if this is such a problem, why hasn't HP done anything to fix it. It has been so frustrating with my HP laptops that I am considering going to another company. HELP!

Hard drives fail. That is why backup is so critical. HP does not even make hard drives so I am not sure what they could do to fix the general issue that hard drives are about the most fragile piece of technology that most people encounter.
You can get a replacement hard drive for under $75. This one would be good:
http://www.newegg.com/Product/Product.aspx?Item=N82E16822145455
Here is the Manual:
Manual
Hard drive replacement instructions start on page 4-8.
Did you make recovery disks? If not we can direct you to a place to download a Windows 7 image to use with your Key Code to replace your software.

A10 Hard disk failure and replacement - How do I use Recovery Disks?

I have a Satellite Pro A10 which has suffered a hard disk failure. I have replaced the hard disk drive (with a non-toshiba drive) but cannot load the operating sysytem etc from the recovery disks supplied with the computer when new. When starting the computer up with recovery disk No 1 in the CD drive I get the message "Invalid system disk, Replace the disk and then press any key" Any suggestions as to the remedy would be most welcome.

Hello Tony
Please check at first if your new HDD is properly recognized by BIOS. It yes you should prepare the HDD for installation. I recommend you to use some tool and make a partition on new HDD. If you want you can format it before you start the installations procedure.
I am pretty sure that after that the recovery installation can be done successfully.
Bye

Schedule to Unmanaged Disk failure

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