Scheduled webi reports fail, why? If I restart BO services they work again

Hello.
I'm having a problem with my scheduled Webi reports and I don't know what is causing it. I have some reports scheduled to run at 8:00 am, and are supposed to be sent to a determined e-mail. Last week it worked well and the reports were sent to their destination successfuly, then this week the same reports didn't reach their destination. I verified in the History option and all of them showed a Failed status. I checked the detail and this is what it shows:
Unexpected exception caught. Reason: [java.lang.NullPointerException: i_statusInfo is null.]
If I try to reschedule these reports or any other report or a new report I get the same error. The only way I can make the schedule option work again for my webi reports is restarting BusinessObjects services.
But I guess this is not the right solution.
What can I do? How can I determine what is causing my scheduled webi reports fail?
What does this java.lang.NullPointerException: i_statusInfo is null message mean?
Is there a way I could track the service that is failing? which BO service is the service that manage the Schedule reports?
Any help is welcome.
Edited by: Erika Atencio on Sep 1, 2010 6:27 PM

>
Efstratios Karaivazoglou wrote:
> Which version of BOBJ (incl. SP and FP) are you using?
>
> Regards,
>
> Stratos
BusinessObjects XI 3.1 SP2
FixPack 2.6
Edited by: Erika Atencio on Sep 1, 2010 8:46 PM

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