Scheduling Crystal report from Infoview portal doesn't show up data

"The crystal report is based on a SAP BI query. The parameters of the report are basically the parameters(SAP variables) of the SAP BI query. When we run the crystal report in the CR Report Designer tool, it runs fine showing all the data correctly. Then we published the crystal report to the Crystal Enterprise Server from the SAP BI system. Through the Infoview portal, the user clicks on the 'Schedule' link for the report and sets the parameters. When the 'Schedule' button is clicked, it runs successfully but no data is seen in the report except for the template. But under the same report, in Infoview portal, if the user selects "View" link, sets the parameters and then clicks the 'Execute' button, it runs successfully showing all correct data.
Dont understand why it works for 'View' link but doesn't work for 'Schedule' link. Is there any setting that needs to be made for this?"
Thanks in advance,
Sri

Once you tick the schedule button the History window opens and you should see your instance. Status is usually pending and after a refersh (scheduled for run now) you should get the status running/successfull or failed. What is your status here and what happend if you tick on the instance once you get the status successfull?

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Scheduling the report from Infoview portal does not show up data

"The crystal report is based on a SAP BI query. The parameters of the report are basically the parameters(SAP variables) of the SAP BI query. When we run the crystal report in the CR Report Designer tool, it runs fine showing all the data correctly. Then we published the crystal report to the Crystal Enterprise Server from the SAP BI system. Through the Infoview portal, the user clicks on the 'Schedule' link for the report and sets the parameters. When the 'Schedule' button is clicked, it runs successfully but no data is seen in the report except for the template. But under the same report, in Infoview portal, if the user selects "View" link, sets the parameters and then clicks the 'Execute' button, it runs successfully showing all correct data.
Dont understand why it works for 'View' link but doesn't work for 'Schedule' link. Is there any setting that needs to be made for this?"
Thanks in advance,
Sri

Hi Sri,
When we are able to see the report and unable to schedule the report with in the Info view, then check with the user rights.
Just try to login with admin account and try to schedule the report.
Also check the report in CMC and see the preview of the report.
If the user doesn't have enough rights to schedule the report, then it doesn't allow it.
Also check with in the Folder rights with in the report is saved.
Regards,
Naveen.

Scheduling Crystal report from BOE

Hi,
I have a Crystal report (based on ECC Function module) which doesn't retrieve data when I schedule it from BOE (infoview).
I have Integration kit installed, and the crystal report works fine when i execute it manually.
I think it is an issue with connectivity/authentication or something. I don't have a service user id created. (to run the Crystal report i use my ECC user id which has authorization to S_RFC etc)
Can you tell me the steps that i need to follow before i am able to run my ECC crystal report from BOE/infoview?
Thanks, Arka

Hi,
the user that is scheduling the report needs to have the same authorization like viewing the report. you can also see the list of detailed authorizations required in the documentation for the SAP Integration Kit in the chapter authorizations.
all product documentation is available on help.sap.com
regards
Ingo Hilgefort

Scheduling Webi reports from SAP Portal.

is there a way to schedule webi reports from the SAP enterpirse portal.
Toor.

Hello Ingo,
We also need to implement the server side trust configuration.
I'm searching the document you are refering to but couldn't find it :
I only found the fowllowing documents which doesn't discuss the server side trust
BusinessObjects XI Integration Kit for SAP Installation Guide
BusinessObjects XI Integration for SAP Solutions User's Guide
Business Objects XI Integration Kit for SAP Release Notes
I didn't found it there http://help.sap.com/businessobject/product_guides/boexi/en/boxi_DocMap_en.pdf
Could you provide me the direct link please ?
Thank you !
Edited by: Raoul Shiro on Apr 1, 2011 10:05 AM

Database error when trying to view Crystal Report from InfoView

I am receiving the following error when I try to view or run a Crystal Report from the InfoView. The report is based on an SAP InfoSet.
"Failed to load database information."
The report data can be refreshed with no trouble from within the Crystal Reports designer on my local machine, but the error occurs after it is published to the InfoView. The same error appears when trying to import into Excel using LiveOffice.
Server details:
-Edge 3.1
-Windows 2003 64-bit
-SAP Integration kit installed
Local Crystal Reports machine details:
-Windows XP
-SAP Integration kit installed
-Crystal Reports 2008
My steps to troubleshoot so far:
-Checked Database Logon details in CMC for the report. Username and password are entered correctly.
-Cycled all CrystalReports background services off and on again from the CMC
-Rebooted server
Have I missed anything? Any help would be appreciated.

Hi,
do you have any connectivity from your EDGE to the SAP System ? Like can you import roles or run a WebI ?
Regards
-Seb.

Unablo to open Crystal report from infoview

Hello Experts,
I have an issue while opening crystal report from BOBJ Infoview.
The report opens for some users and some users are getting this error.
" Internal error. Please contact your system administrator. [RCIRAS0216] ", the report is based on bw query and the users has access to this query,the users are able to execute other report based on same query.
Even some users who are administrator group members are getting this error.
Any help is appreciated.
Thanks
Kish

It happens to only one report,but when i changed the option to "Use same database logon when report is run" in CMC, it resolved the issue.
But i was wondering why the report encountered this error for the same user for whom it was working good in the past.
Thanks,
Sai

Scheduled Crystal Report with Enterprise Portal

Hi all,
I want to Schedule that Crystal Report which is retrieving data from EXCEL. For that I have followed the following Steps.
Login into CMCApp.
Select the required rpt file and clicked the Schedule.
It opens the Schedule Screen.
In that I have specified the Recurrence Parameter as Hourly. Every 5 min the data is updated and Scheduled For as administrator.
Initially the portal display the saved data in the crystal report. If I click the refresh button manually, then only it displays the updated Data.
The status of object is Success, while seeing the History of the Object. If I click the View Latest Instance in CMCApp, It shows the updated data(Refreshed Data).
Whether I am following the Correct Steps? Other than this What I have to do for scheduling?
How can I retrieve the data from View Latest Instance? Is it possible? or by default Portal displays the saved data ?
Help me in this regard
Thanks & regards,
Hemalatha J

Hi all,
I have referred the following link.
[Creating Crystal Report iViews |http://help.sap.com/saphelp_nw04/helpdata/en/36/d4a94076b63713e10000000a155106/content.htm]
I have given view type as Last Instance.
But still it display the old data. But in view latest instance of InfoView displays the latest data.
What may be the problem?
Thanks & Regards,
Hemalatha J

Failed to schedule crystal report

Hi,
We are using BO XI R3.1 and I am trying to schedule a crystal report in CMC in pdf format which contains parameters. After the schedule the error message am getting was Error in File ~tmp29bc61e513637d0.rpt: Failed to retrieve data from the database. Details: [Database Vendor Code: 2812 ]
I've also checked if there is an issue with servers and all of them are running.
However when i try to view the report manually by giving the parameters it ran fine and i was able to see the report.
Could any one please advise me what could be the issue i really appreciate your help on this regard.
Thanks,
Eswar

Well exporting a report from the viewer to pdf and scheduling to pdf both use the same conversion driver. I can't say I've ever seen a difference in formatting when scheduling vs exporting from InfoView after a view. Is it possible you are comparing the results from the CR designer and exporting to pdf vs scheduling to pdf?
Do this:
1.) open the report in the CR Designer on the server machine. Refresh it and export to pdf and save the file.
2.) open the same report you published to the CMS and view from InfoView. Refresh it and make sure to use the same exact parameter values you did in #1. Export to pdf and save the document with a different name.
3.) schedule the same report to pdf & unmanaged disk destination using the same parameter values in #1.
Compare all 3 files. Are they still different? They should all be identical reports assuming the data on the db side didn't change between refreshes. Using the same parameter values is important because this can change the data as well as the formatting you've designed the report with. If you're still getting blank pages or the output files are different in any way, you'll probably want to open a support ticket. Someone in support can help you compare files, formatting and the make sure the version you are using doesn't have a regression.

Can not view/schedule Crystal Reports in new BOE XI 3.0 Installation

Hello,
I'm having an issue on a brand new installation of BusinessObjects XI 3.0 on AIX 5.2 (using WebSphere 6.0). Installation went smoothly and migration went fine. Can log in, pull up CMC, InfoView (all other apps). But scheduled Crystal Reports (as well as viewing Crystal Report thru InfoView) are failing with the following errors (which to me seem interrelated):
*(1) Error in File ~cec0c55d91e0e015.rpt: The request could not be submitted for background processing*
*(2) Error in Report XXX: Failed to load database information*
*(3) An error occurred while creating a subprocess in the processing server. [RCIRAS0604]*
These three errors indicate to me that the report engines are having issues opening the files, pulling the data and generating the reports. We've checked to make sure that the account that BOE is running under has all the permissions it needs - and it has.
I just turned on tracing (-trace) on the report job processing servers and I'm watching the logs as I retrace my steps...
Any ideas? Would appreciate any feedback...
Thanks,
Will

Turns out this is a pretty nasty issue on Unix environments. Being that the BOE application is developed on Windows then ported to Unix environments, the services (daemons) still end up depending on an emulated registry (MainWin) sort of like in a Windows environment.
For some reason (we're still trying to figure this out), the BOE registry entries got corrupted and then started preventing the processing servers (which in the case of CR ultimately depend on CRPE - Crystal Reports Print Engine) from opening up and processing CR files.
We engaged BusinessObjects/SAP support and have been able to resolve this issue on our test AIX system. The resolution included deleting all the mainwin (mw) tmp directories and files in the root temp directory and also in the
/bobje/enterprise120/aix_rs6000/crpe>
directory. Then we stopped all BOE services and reran the MW script to regenerate registry entries. This repair was a pretty intricate multi-step process. The SAP Technical Rep who worked on this case is writing a knowledge base article (an SAP note). Once I get details, I'll update this post.
The good news about this issue is that the upcoming SP1 of XI 3.0 removes the dependency on the mw registries...
Will

Problem opening Crystal Report from SAP GUI through VPN

Hi Everyone,
I am facing an issue with opening the crystal report from SAP BW Role menu(SAP GUI). The issue is only with the BW Users who are connecting to the Client systems through VPN. All the settings are done perfectly in the Transaction /CRYSTAL/RPTADMIN and SICF for the CE_URL.
For those who are in the client network it works fine. Please see the URLs generated in both the cases,below.
From Client N/W
[http://sapbobj:8080/SAP/jsp/Action_Dispatch/dispatch.jsp?sap_client=100&cmsname=sapbobj:6400&language=EN&sap_sysid=D40&bw_id=4HUFYJ3XBZ7QLP5HIDYPR7PR6&sap-client=100&actionName=SAP_CrystalReport_View&appKind=InfoView&service=%2FInfoViewApp%2Fcommon%2FappService.do&loc=&initialFolderId=null]
Through VPN
[http://sapbwd.abc.com:8100/sap/bw/ce_url?(ce_protcl):(DS)(ce_server)/(ce_path_pr)/viewreport.csp(Q)bw_id=4HUPI3I78CG4S4EDH7XSDP736&sap_sysid=(sysid)&sap_client=100&language=EN&sap-client=100]
where "sapbobj" is the BOBJ system and "sapbwd" is the SAP BW Dev box.
For me it seems to be something related to the N/W. Please provide me your valuable inputs to solve this issue.
Thanks in Advance,
Koka M
Edited by: Madan Koka on May 19, 2010 5:18 PM

Hi,
I'm also facing the same issue. when try to open my report the URL doesn;t taking "bw_id".
It is blank for all transported reports.
Any advice..
Thanks,
Jothi

Crystal reports from command line

Post Author: DrewJ
CA Forum: General
Hi,
I need to run Crystal reports from the command line.
Does anyone know how to pass parameter arguments when launching the application?
I have tried cr32w.exe c:\reports\report.rpt arg="099909"
(which launches the right report, but does not pass in the arg)
Is it possible?
Thanks in advance,
Drew Johnston

Hi,
Thanks for the reply. The application would not be on the same server as the machine. So if I used the command that you gave me would that actually run the report (ie refresh the data and then save the report ,as instructed in the settings, on to the network location). Or would it just open up the report. Also, how would I send parameters to the report, eg Dates or Status.
This is the scenario. At the moment a user would input data on to database via an external applicaion. After inputting all the data, they would then have to log into Crystal Infoview. Navigate to the report. They would then click on the Schedule hyperlink. They would change the parameters eg Start Date and End Date. And then press the Schedule button. The report would then refresh the data, and as specified in the Destination, it would write out to a network location.
So we want the external app to write a command line prompt, so that the user did not have to log onto Crystal at all. The application would send the relevant parameters and run the crystal report automatically without the user having to log into Crystal at all.
Regards,
Prakash

Crystal Report Server - InfoView question

Hi . I have a question on the Crystal Report Server. I want to send the output ( excel file ) from a crystal report in Infoview. I tried to click the 'Send To' button, but it only sends out the .rpt file. Please help...

Hi,
If you schedule the report you will have output file options for Excel, PDF, Word...
You should probably have an Export option on your viewer as well - Excel should appear in this. (You need to have permissions to see this)
Regards
Alan
PS: This should be posted to the BO General or Crystal Reports forums.

Error while scheduling DESKI report in infoview

I m scheduling a DESKI report to users enterprise inbox from infoview using a server group. This server group has DesktopIntelligence Job server, Destination Job server, Adaptive Job server and Program Job servers and all these servers are running.
When I schedule the report to boldusers enterprise inboxbold it get failed and shows this error message
bolddestination DLL disabled. []: [CrystalEnterprise.Smtp] bold
I m wondering what has to be enabled for scheduling a report to infoview's own inbox.

Abhilash
You are correct that it shows all the prompts but only when we run the report either directly from the CR Designer or via View on Demand in Infoview/CMC.
But if I try to schedule an instance of this report, I am getting a check box in the parameter section which says "Show unused parameters" to see this dyanamic prompt. And When I check that box in Infoview still I am not able to select any value for this prompt as it's greyed out.
Hope I am able to explain my query to you.
Also attached a screen shot of the scenario for your reference.

Creating a crystal report from R/3

Hi,
I am new to R/3. I am trying to create a new crystal report from R/3. I already connect crystal report with R/3 using integration kit. My problem now is i not sure which field i should i take from a which table when i look in R/3.I been provided a link, http://www.sap-img.com/sap-sd/important-tables-for-sap-sd.htm where i can check all the table for SD, PM n etc. For example, i go to t.code VA03 and search for an order, i see there is so many field. How do i know which field is from which table n row. Let said i want to pull the below information to my crystal report, how do i know which table and row i should take ? (this is just an example)
PO Number, Po Date, Material, Order quantity, pricing date, net value and overall status
Thank you

Moved to Integration Kit forum.
The people in this forum will know more about the data structure than the CR Design forum which typically doesn't know much about the SAP Data sources Structure.
Don

How to open Crystal Report from the SAP GUI ?

Hi experts,
We have developed some reports for our ECC 6.0 system by using Crystal Report 2008 and SAP integration kit , these reports are published to BO edge 3.1 server. To view the report, our user have to open IE and login Infoview first.
For convenience, we want to open Crystal report from SAPGUI directly without login BOE, How can we do it?
Thanks.

Hi
please take a look here
Crystal Reports
Regards,
STratos

Scheduling Crystal report from Infoview portal doesn't show up data

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