Scheduling Crystal Reports to produce a PDF

When I schedule a Crystal Reports report in Business Objects XI R2 to produce the report as a PDF the reports fails with the following error.
Object failed to run due to an error while processing on the Job Server.
The report runs successfully when scheduled to produce report in Crystal Reports format.
We can successfully schedule Web Intelligence reports to be produced as PDF

Hello Dave,
I would test if you can export this report to PDF from the CR Designer.
Also, is this problem in BOE only with one report or with all ?
Try to create a new Jobserver within the CCM, stop and disable the current and see if the new works ?
Regards
Falk

Similar Messages

  • Failed to schedule crystal report

    Hi,
    We are using BO XI R3.1 and I am trying to schedule a crystal report in CMC in pdf format which contains parameters. After the schedule the error message am getting was Error in File ~tmp29bc61e513637d0.rpt: Failed to retrieve data from the database. Details: [Database Vendor Code: 2812 ]
    I've also checked if there is an issue with servers and all of them are running.
    However when i try to view the report manually by giving the parameters it ran fine and i was able to see the report.
    Could any one please advise me what could be the issue i really appreciate your help on this regard.
    Thanks,
    Eswar

    Well exporting a report from the viewer to pdf and scheduling to pdf both use the same conversion driver.  I can't say I've ever seen a difference in formatting when scheduling vs exporting from InfoView after a view.  Is it possible you are comparing the results from the CR designer and exporting to pdf vs scheduling to pdf?
    Do this:
    1.) open the report in the CR Designer on the server machine. Refresh it and export to pdf and save the file.
    2.) open the same report you published to the CMS and view from InfoView.  Refresh it and make sure to use the same exact parameter values you did in #1.  Export to pdf and save the document with a different name.
    3.) schedule the same report to pdf & unmanaged disk destination using the same parameter values in #1. 
    Compare all 3 files.  Are they still different? They should all be identical reports assuming the data on the db side didn't change between refreshes.  Using the same parameter values is important because this can change the data as well as the formatting you've designed the report with.  If you're still getting blank pages or the output files are different in any way, you'll probably want to open a support ticket.   Someone in support can help you compare files, formatting and the make sure the version you are using doesn't have a regression.

  • Can not view/schedule Crystal Reports in new BOE XI 3.0 Installation

    Hello,
    I'm having an issue on a brand new installation of BusinessObjects XI 3.0 on AIX 5.2 (using WebSphere 6.0). Installation went smoothly and migration went fine. Can log in, pull up CMC, InfoView (all other apps). But scheduled Crystal Reports (as well as viewing Crystal Report thru InfoView) are failing with the following errors (which to me seem interrelated):
    *(1) Error in File ~cec0c55d91e0e015.rpt: The request could not be submitted for background processing*
    *(2) Error in Report XXX: Failed to load database information*
    *(3) An error occurred while creating a subprocess in the processing server. [RCIRAS0604]*
    These three errors indicate to me that the report engines are having issues opening the files, pulling the data and generating the reports. We've checked to make sure that the account that BOE is running under has all the permissions it needs - and it has.
    I just turned on tracing (-trace) on the report job processing servers and I'm watching the logs as I retrace my steps...
    Any ideas? Would appreciate any feedback...
    Thanks,
    Will

    Turns out this is a pretty nasty issue on Unix environments. Being that the BOE application is developed on Windows then ported to Unix environments, the services (daemons) still end up depending on an emulated registry (MainWin) sort of like in a Windows environment.
    For some reason (we're still trying to figure this out), the BOE registry entries got corrupted and then started preventing the processing servers (which in the case of CR ultimately depend on  CRPE - Crystal Reports Print Engine) from opening up and processing CR files.
    We engaged BusinessObjects/SAP support and have been able to resolve this issue on our test AIX system. The resolution included deleting all the mainwin (mw) tmp directories and files in the root temp directory and also in the
    /bobje/enterprise120/aix_rs6000/crpe>
    directory. Then we stopped all BOE services and reran the MW script to regenerate registry entries. This repair was a pretty intricate multi-step process. The SAP Technical Rep who worked on this case is writing a knowledge base article (an SAP note). Once I get details, I'll update this post.
    The good news about this issue is that the upcoming SP1 of XI 3.0 removes the dependency on the mw registries...
    Will

  • Scheduling Crystal Report to fax

    Hello,
    We have a requirement to schedule the Crystal Report to fax through Crystal Report Server 2008.
    We use rightfax server with email gateway configured to SMPT server to send fax as email . In order to send fax as email right fax server uses addressing scheme like below for email address.
    /fax= <fax Number>/<domain name)
    /fax = 610666666/<arightfax(at)xyz.com>
    In Crystal Report Server, I scheduled  crystal report with destination as email and for " To field :" entered email address following above addressing scheme.  But crystal report server does not recognize above addressing scheme as email address and job fails.  Please advice if there is any way to resolve this or achieve my requirement through Crystal Report server.
    Thank you.
    Regards
    Pushparaj.

    I was wondering if you had heard or found anything on this Issue we are also trying to perform the same function and I am looking for some way to send several reports to the Right Fax printer or to the system.

  • Scheduling Crystal Report in BO Enterprise -- running Failed with an error

    Hi all,
           I have scheduled a crystal reprt which is published in BO Enterprise. I have scheduled such that it should run right now. when i choose schedule, in the History screen of that particular Report Document, it  is showing the status as Failed.
           I cecked the Instance Details of that particular instance in History Screen, it is giving me this error message:
    " Error in File ~tmp1f905fddf0fb274.rpt: Unable to connect: incorrect log on parameters ".
           I have choose ' set to null ' to all parameters in the Parameteers Screnn while scheduling, as all the parameters are optional.
    Please suggest how to go ahead with this error. I am new to BO Enterprise, I have to schedule crystal report in the Enterprise.
    Thanks in advance !

    hey i got this error resolved by giving server details in Data Base Configuration screen.

  • Exporting or Printing each page of a Crystal Report to a separate pdf file.

    Is there a way to export or print each page of a Crystal report to a separate pdf file?  If possible, I would look to use the family nunmber field in my report as the file name.  This is not required, but would be helpful.  Thanks

    Hello,
    Standalone CR Designer doesn't have the ability but CR Server or BOE does. Or if you have a .NET or Java you could write an app that would spit out one page at a time.
    Don

  • How to do Scheduling Crystal Reports?

    Hi All,
            I request any one of you, to let me know how to schedule Crystal Reports. I am unable to find any option in Crystal Report Designer.
    Please list if any step by step procedure on scheduling crystal reports(lets say hourly, or weekly and save the crystal report with data).
    And also any idea on how to maintain crystal reports instances?
    Thanks in advance !

    There are actually a dozen or so tools out there that can schedule Crystal Reports.  The two mentioned here are SAP products. For a complete list of third-party scheduling products (ranging from free to several thousand dollars) you can go here:
    http://www.kenhamady.com/bookmarks.html
    There are even a few more at the high end that will be added to that page in the next month or so.  I am currently working on a feature comparison for scheduling engines for my March newsletter.

  • Schedule Crystal report

    Hi,
                        How to schedule Crystal report and email to manager or any user and print  automatically in SAP Business one. is it possible now

    Hi,
    Not possible to schedule crystal report. Also check this thread:
    http://scn.sap.com/message/15014988#15014988
    Thanks & Regards,
    Nagarajan

  • Schedule Crystal Reports on BOE with Parameters

    Hi
    I would like to schedule Crystal reports with parameters on BOE. How can I pass a parameter if the job is scheduled to run nightly?
    Any help is greatly appreciated.
    Thanks!

    Hello!
    I am going to assume that you know how to schedule a report to run nightly and how to set the parameters/prompts, and what you are really asking is how to change what the parameter/prompt value will be every night?
    If that is the case there is no default functionally that can do that.  How ever you could create a Java application (or another supported programming language) application that will run as a Program Job Object.  The PGO (Program Job Object) will be what is scheduled nightly.  Inside the  PGO you would schedule your report to "run now" with the parameters/prompts you want for that night.
    I hope I have answered your question.  Cheers!

  • Crystal Reports 2008 export to PDF does not render Japanese fonts

    Hello,
    I have searched the forums for this issue, and there does not seem to be a clear resolution to this problem.  We are using CR2008 to create RPT files that are bundled with our custom .NET 2005 application, which then generates reports in PDF format by running the RPT files against an access mdb database using the CR2008 runtime (our application is deployed on a different machine than the one that is used to create the RPT files).  The issue we are having occurs when data in the access mdb file contains Strings with Japanese characters.  The system that our application is running on does contain the eastern asian language fonts so if a user opens the mdb file using access, they can see the Unicode strings in the database rendered properly (rather than the usual boxes and garbage).  However, once our application generates the report filling in the rpt file with data from the mdb and exporting the report to pdf format, the entries that should contain Japanese font data, which leads me to believe the problem is in the export pdf function of the crystal reports 2008 runtime.  Is there anyway we can configure the runtime to properly embed the fonts in the PDF so that the users can view the Japanese content from the database.  Our users end up viewing reports on both OSX and Windows using Adobe Acrobat Reader.
    Thank you very much in advance

    Thanks for the quick reply!
    1) Exact version of Crystal Reports. (Open Crystal Developer. Go to Help> About Crystal Reports).
    12.0.0.683
    Type: Full
    2) What happens if you export the report to PDF format from the standalone Crystal Reports Designer?
    Same result.  The entry shows up as giberish in the report designer preview...however, by doing this I stumbled upon something.  See below
    3) Are you able to export the report to other formats without any issue?
    See Note below
    NOTE:
    In another part of the report, I just put the fields in question directly in the report (that is, not embedded in a text object).  That part of the report when run produces the correct non-gibberish, properly rendered Japanese result (in the CR designer preview).  The same field, however, when embedded in a text object, results in the gibberish being shown in the designer preview as well.
    Now when I export this to PDF, that ends up turning both areas into the incorrect, gibberish result.  Both the one that did properly render in the preview (field not embedded in text object) and the one in the text object.
    Exporting to any other format (tried xls, rtf and html) results in correct rendering for the field not embedded in the text object and incorrect rendering for the field embedded in a text object.
    Hope this helps with the problem, and I think it means this thread probably still belongs under this current forum.
    Cheers

  • Error while scheduling Crystal Report within CMC with Destination as Email

    Hi,
    I have added a Crystal Report within the CMC. Before scheduling it, I have specified the Destination as Email and entered  the necessary details. After scheduling it, the Report Instance gives a Failure with Error Message as -
    destination DLL disabled.CrystalEnterprise.Smtp
    How to rectify this?
    Thanks,
    Amogh

    Hi,
    go to the CMC and invoke the server list under Servers. Locate the entry for the Crystal Reports Job Server, select it and invoke the context menu using the right mouse button. Select Destination and add Email in the list of the possible delivery options. Configure the connection data for your SMTP server and restart the Crystal Report Job Server.
    Regards,
    Stratos

  • Scheduling Crystal report from Infoview portal doesn't show up data

    "The crystal report is based on a SAP BI query. The parameters of the report are basically the parameters(SAP variables) of the SAP BI query. When we run the crystal report in the CR Report Designer tool, it runs fine showing all the data correctly. Then we published the crystal report to the Crystal Enterprise Server from the SAP BI system. Through the Infoview portal, the user clicks on the 'Schedule' link for the report and sets the parameters. When the 'Schedule' button is clicked, it runs successfully but no data is seen in the report except for the template. But under the same report, in Infoview portal, if the user selects "View" link, sets the parameters and then clicks the 'Execute' button, it runs successfully showing all correct data.
    Dont understand why it works for 'View' link but doesn't work for 'Schedule' link. Is there any setting that needs to be made for this?"
    Thanks in advance,
    Sri

    Once you tick the schedule button the History window opens and you should see your instance. Status is usually pending and after a refersh (scheduled for run now) you should get the status running/successfull or failed. What is your status here and what happend if you tick on the instance once you get the status successfull?

  • Error Scheduling Crystal Report to save to Unmanaged Disk destination

    When trying to schedule a Crystal Report to save to an "Unmanaged Disk" destination using the "Plain Text" format, and using the "Run Now" option, I receive the following error message  "Error Message: Invalid export options. D:\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\OUT-PHOENIX.reportjobserver\~tmp17105a42ccb5ae4.rpt"  I have enabled "Unmanaged Disk" capabilities within the ReportJobServer thru the CMC, and I have stopped and started the service.  I still receive the error message...Help!

    Hi Karla,
    do you have any service packs installed on your BOBJ server? Does your destination folder reside on a network drive?
    Regards,
    Stratos

  • Error when scheduling crystal reports in CMC

    Hi Experts,
    I have  created a crystal report and exported to CMC. when i try to schedule the report i am getting a error "The property with ID SI_DELTA_METAINFO does not exist in the object"  can anyone help me to fix this issue.
    Thanks in Advance.
    Carol

    Hi Carol,
    I think your question is best posted on the Crystal Reports Data Connectivity forum, so I will move it there, and hope you will get the solution you seek.
    Regards,
    Jason

  • How to hide Database Logon option when scheduling Crystal Report in BOE?

    Hi All,
    For security reason, we are try to hide the Database Logon option in Crystal Report Schedule page in InfoView.
    There is option in CMC which we can configure the default Database logon option so that users do not have to enter the logon everytime they view or schedule the report.  However, we are looking to hide this option completely.
    Does anyone know if there is a security setting which can hide the option from specific users?
    Thanks,
    Bobby

    Hi Bobby,
    As Jorge informed that there is no method available within CMC to hide database logon option when scheduling or viewing a Crystal Report in the Info view. This is very much true.
    But as you also mentioned that you don't want your users to enter the database logon credentials evertime they view or schedule a crystal report, there is one setting in CMC which we can do to avoid prompt for database logon credentials.
    CMC - Home - Go to that specific crystal report - Click Process tab - Click the sub-tab 'Database' and at the bottom of the page there is an option "Use same database logon as when report is run". Check this option after providing the database credentials and click UPDATE.
    Now whenever users try to view or schedule this specifc crystal report they won't be prompted for the database logon credentials.
    Regards,
    Venkat

Maybe you are looking for