Scheduling deski report to html format fails

We're running boxi 3.1 SP4 on a Linux redhat machine. When scheduling a deski report to html format to unmanaged disk, the report stays in processing state for 10 minutes and then it goes to failed state with error "Object failed to run due to an error while processing on the Job Server" . Additionally I get the message "The scheduler component failed the object identified by <jobnumber>. The job associated with the object was unresponsive."
Scheduling to other formats works fine. I have tracing on but there's not any hint in the logfiles. The htm file and it's subdirectories are created on the temporary location /data/procSched/<name>.DesktopIntelligenceJobServer but it's not copied to the configured destination. It is not an issue with permissions, the server has write permissions to the directory.

Hi Clive,
since your are in XI R2 you can only try to modify the layout of your report. In XI 3.x a new feauture was introduced, which allows the user to choose between keeping the layout or facilitating further processing in Excel when exporting a document in Excel.
Regards,
Stratos

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Edited by: NR on Apr 30, 2009 8:33 PM

Hi Naveen,
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*specify desformat=html in cmd line
refer
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[    All Docs for all versions    ]
http://otn.oracle.com/documentation/reports.html
[     Publishing reports to web - 10G ]
http://download.oracle.com/docs/html/B10314_01/toc.htm (html)
http://download.oracle.com/docs/pdf/B10314_01.pdf (pdf)
[   Building reports - 10G ]
http://download.oracle.com/docs/pdf/B10602_01.pdf (pdf)
http://download.oracle.com/docs/html/B10602_01/toc.htm (html)
[   Forms Reports Integration whitepaper 9i ]
http://otn.oracle.com/products/forms/pdf/frm9isrw9i.pdf
---------------------------------------------------------------------------------

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Alisa Tang
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Scheduling deski report to html format fails

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