Scheduling information won't show

I did a search for a character in the schedule and all the information in the other scenes disappeared.  (Case number 0212026031.)  I chatted with Adobe Support and they sent me to the phone line.  I called the phone number and selected that they call me back in 25 minutes, which they did but it was a robo call and I have now been on hold for an additional 25 minutes and they haven't picked up.  I feel that I am completely getting the run-around and am very disappointed in Adobe Story.  I will probably spend the rest of the day purchasing and learning Movie Magic Scheduling and Budgeting.  Adobe Story is neither reliable in product or support.  Wish you could have been there for me.  I really wanted to make your pipeline work for my film.

Hi,
Sorry for the inconvenience. For a faster response, you could always mail us at DL-AdobeStory-support<at>adobe<dot>com
When you search for a string in schedule, it shows all the scenes containing that string ( and hide the other scenes). When you clear the search, all the scenes are back.
We also have a request in out backlog around search where the users would like to see all scenes and the expectation is to only highlight the searched string in the view. We will be working on it soon. Is this what you need ?
Regards,
Sunny

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