Scheduling Report through InfoView - Destination Email

My question pertains to InfoView in Crystal Report Server 2008. I am trying to set up a scheduled report to run once, and be emailed as a pdf to my own email address. I am using the administrator account and can successfully do this through the CMC, but when I try to schedule the report through InfoView, the destination always reverts back to the Inbox destination rather than the email destination. The job has a successful status, but the destination is always the Inbox.
I am fairly confident my job servers are set up with the proper SMTP information since I am successful when trying this through the CMC and I am setting everything the same through InfoView.
Any ideas?

Hello,
This is Crystal Report Server 2008 and I guess Business Objects Enterprise 3.0.
When scheduling a report through InfoView I do the following:
Recurrence - Now
Format - I choose PDF, although it doesn't really matter for the problem I am having.
Destination - I choose email from the dropdown, there is no checkbox to ignore the defaults. I have to input my own information. I populate the From, To, and Subject boxes. I also choose to have an attachment sent.
I click the Schedule button and I am taken to the History window. The job has a status of Running. I choose refresh and the job completes with a status of Success. However, when I click the status and the Instance Details are shown, the external destination line reads as Inbox and no email is delivered. The report is delivered to the InfoView user's inbox, but not in an email as I selected.
This process works when performed through the CMC, but not through InfoView.
Edited by: vtrujillo on Oct 8, 2009 5:13 PM

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