Schema ID and Category ID is not picked in case routing

Dear Experts,
Currently I am working on SAP CRM 7.0 SP06. Now I am trying to do the settings for case routing based on rule policy.
I have done the following settings for the above requirement.
I have defined application area (as Case Management) in multilevel categorization.
I have created category schema in web ui with application id as case management.
I have created rule modular as if case category is xxx then route to xxx Org unit.
I have maintained this rule policy under service manager profile.
Now the problem is when I hit escalate button schema id and category id is not picking so my rule is getting failed.
Could you please advice if I missed any settings and also please share if you have some document which will explain steps to get the above functionality.
And also please let me know where we assign Reference category ID to a case.
Kindly share your views over the same.
Thank you.
Regards,
Babu.

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Schema ID and Category ID is not picked in case routing

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