Sci-15c purchased app survived the upgrade to ios 6.1.2 on ipad3 and iphone 4s, but missing on ipad mini. App store doesn't show app and it doesn't appear on my purchases. Whats the point of icloud and the app store? Help please.
Why is the excellent hp-15c emulator, sci-15c, which I purchased years ago, missing from my ios upgraded ipad and not shown in my purchased apps nor in the store?
The app did get properly reatored to my other ipad 2 and 3 and iphone 4s
Thanks in advance for any suggestions
Check iTunes on the computer you normally sync with. The app might still be there and you could sync it back onto your iPad mini. Then see if it still works on the most recent iPads.
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Apps will not upgrade with ios 8.0.2. Anyone else?
Apps will not upgrade with ios 8.0.2. Anyone else?
Quite a few people
iPad Air since iOS 8: Apps not updating and downloading no longer possible. Fix?
https://discussions.apple.com/thread/6559823?start=0&tstart=0 -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
I recently purchased a new iPad mini at a silent auction fundraiser. I only received a credit card receipt. What can I to show proof of purchase and register the product?
Go here to add the iPad to your support profile. That should work. Keep the credit card receipt as well.
https://supportprofile.apple.com/ -
I have a CC subscription for Lightroom and purchased the upgrade for my standalone Ver. 5 to Ver. 6, but I can't install the standalone upgrade. Anyone have any idea how to do it?
sjrozas wrote:
I'm only trying out the subscription. Thanks for being so concerned about my finances.
Sent from my mobile.
Your initial post indicated that you had a CC subscription. That seems to imply that you have subscribed. If you hadn't already purchased Lightroom 6 I would suggest that you wait until you decide about CC. You really don't need both because the Lightroom program is precisely the same except for Lightroom 6 without the creative cloud has no Lightroom mobile capabilities. But I was only trying to help. -
1) how can I see what is on my icloud and how would I edit the data that is on it?
2) I am having problems with an app syncing data with pc - how can I fix that? It is mobile noter.Welcome to the Apple Community.
You can see what's in iCloud collectively at settings > iCloud > storage & back up > manage.... You can only edit the data through the appropriate app (contacts, calendars etc)
For problems with 3rd party apps, contact the developer. -
I have just upgraded my ipad to ios 5.1.1. I did a backup to itunes before the upgrade. I have been able to get my books & music back onto my ipad but how do I get my apps back onto my ipad?
If the apps are not on your computer's iTunes (did you do File > Transfer Purchases prior to starting the update ?), then you could try downloading them to your computer (re-downloading) and then restoring to your backup and see if that restores them and their settings/content - a backup doesn't contain the actual apps, just their content/settings, so for the restore to work fully iTunes needs access to the apps so that it can restore them.
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I upgraded to iOS x mavericks on my iMac now i cannot access my iPhoto i get this messageThis update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I have not changed anything thankyou for any info.
Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, elect the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
See also: remove app
Keywords: refunded canceled -
My Songs in my Ipod Touch 4 is not appearing when I tried to Play it but when i insert to my PC and use Itunes, songs,playlist appears in I tunes.What do I need to do?Can someone help me?Many thanks
Try:
- Another cable
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod touch 4 i can no longer watch movies, transferred to the ipod, on videos app it simply says loading and then stops. On my ipad mini with older ios it still works. So how can I fix this I have tried converting videos into different formats but it will not work.
Is IOS 8 really appropriate with Ipod Touch 4, if the older Ipods do not have the capability then why are we prompted to install new operating systems.
Thanks.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all videos and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
The Apple app store doesn't show Mac OS X Lion 10.7.3 as purchased and will resell it to me. I bought this computer (early 2011 macbook pro 17 in) new in oct 2011 it came with Lion installed has anyone else noticed this?
Barney,I did as you suggested and emailed app store support qutioning why the app store didn't recognize my OS LION software as purchased even though all of the iLife apps that came bundled with it are recognized as PURCHASED and here was the email response from robert@ the app store....< I understand that you are trying to re-install the OS X Lion as you had a Hard Drive crash but it is not showing as purchased from your Mac App Store purchase pane.
As the Mac OS X Lion was pre-installed to your computer , it will not be recognized as purchased in the Mac App Store, and because of that it is not available fro re-download for free. Also, computers that come preinstalled with Lion do not ship with the disk.
Dana, not worry as OS X Lion has a self recovery feature.
This article will guide you on how to re-install OS X by Lion Recovery :
OS X Lion: About Lion Recovery
http://support.apple.com/kb/HT4718
This article may also help you on the recovery process:
OS X Lion: About Lion Recovery Disk Assistant
http://support.apple.com/kb/HT4848 -
Why the wifi doesn't work after the upgrade to iOS 5?
The problem is that after the upgrade to iOS 5 the wifi doesn't work. I mean, iPad is connected to the wifi but not to the internet and also the connection on the other device doesn't work. So I had to turn off the router and then turn it on.
Try a hard reset first to see if that does any good. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
If no luck with that, you'll need to manually connect your iPod to your iTUnes library in recovery mode using the instructions in the Apple support document below. Doing so will allow you to bypass the passcode and restore the iPod.
iOS: Unable to update or restore
B-rock -
After upgrading to ios 8.2, my keyboard on my iphone 5s is weird. When i typing a sms, the screen is locking it self. Does somebody have the same problem? Sorry for my bad english...
Hello Wexxwoxx,
Welcome to the Apple Support Communities!
I understand that after you updated to iOS 8.2, while typing a message your iPhone seems to be locking itself. In this situation, there are a couple of different troubleshooting steps that I would recommend.
First, I would suggest closing the Messages application completely by using the instructions in the attached article below.
Force an app to close in iOS - Apple Support
After the Messages app is closed, I would recommend resetting your iPhone using the instructions in the next attached article. After the reset, open Messages fresh and attempt to use as you normally would.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Have a great day,
Joe -
in our house we have 2 iphones but only since the upgrade to ios 5 my partner also gets all texts my firends who have iphones too.. how do i stop this from happening? I do not get messages he is sent though??
Please can you help and let me know what I need to do to fix this - thanks!you guys are using the same apple id in imessage seperate apple id and you wont have the problem
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Since the Upgraded to iOS Yosemite my computer is very slow
since the upgrade to iOS Yosemite my iBook is very slow
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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