SCOM 2012 Service Level Dashboard
I have been tasked with creating a Service level dashboard for SCOM 2012. After reading up on various blogs and sites around methods and BI / reporting tools I am no closer to knowing what would be the best solution, and would appreciate some guidance.
I want to create SLO groups for applications - Exchange, AD, SQL, SCCM etc. and have a high level heat map with measures like CPU util, Disk space %, latency etc. updated every minute and displayed in each block (preferably using corners of a single block),
and if possible to add a bootstrap style icon into each block.
I would like drill down functionality on each group that then breaks down into another heatmap (per server).
And then to drill down further which displays a SLD type dashboard on that instance.
I am comfortable with creating the final level SLD using widgets, would it be possible to use Visio for the heatmaps ?
I have looked into using Power View, would conditional formatting be a better option ?
Id like to publish the dashboard into Sharepoint.
Would appreciate your feedback. Once i know which solution to look into, it would become much easier to focus my attention.
Hi,
I would like to suggest you refer to the articles below:
Creating a Service Level Dashboard
http://technet.microsoft.com/en-us/library/hh212692.aspx
Monitoring Service Level Objectives by Using Operations Manager
http://technet.microsoft.com/en-us/library/hh212753.aspx
For more information on the Visio 2010, Sharepoint 2010 and Savision LiveMaps
solutions, see the excellent blog series by SCOM MVP Marnix Wolf from the link
below:
http://thoughtsonopsmgr.blogspot.com/2010/09/scom-and-dashboards.html
Regards,
Yan Li
Regards, Yan Li
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Service Level Report values not matching to Service Level Dashboard v 2.0 values
Hi Experts,
We have installed SLD v2 on a development SQL server along with WSS 3.0. The SLD is pointed to the SCOM datawarehouseDB to collect the information to have it up in the dials.
We have SCOM 2007 R2 who's OpsMgrDB and OpsMgrDWDB are hosted on a SQL 2008 R2 instance.
I have created the Distributed application and added 3 Service level Tracking to it.
Availibility
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Memory Utilization
The problem here i am facing is that the values in the dials on the SLD Home sites do not match with the values i get when i run the report for Service Level Tracking Summary under reporting tab in Ops
Console.
What could be probable reason for this ?
Regards,
PrajulHello,
Here are some articles related to this issue. Hope they are helpful.
Running a Service Level Tracking Report
http://technet.microsoft.com/en-us/library/hh212726.aspx
Generating a Service Level Tracking Report
http://technet.microsoft.com/en-us/library/dd441422.aspx
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http://support.microsoft.com/kb/2567404/en-us
Best regards,
Sophia Sun
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
SCOM 2012 Open Custom Dashboard directly in Console
I wanted to display a dashboard on a big Screen .
I was looking for options and with the help i could find , we could open it using Web console on the TV , or Sharepoint Site or Visio diagram
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We just applied CU3 for SCOM 2012 R2. We also imported the management packs for the new SCVMM Dashboards. How long should it take before we get data displayed in these new dashboards, 'Virtual Machine Dashboard' and 'VMM Host Dashboard' ?
Orange County District AttorneyHi,
Based on my understanding, your issue is that you have import SCVMM management pack, under Monitoring workspace on Operation console, under the management pack, you cannot see data under the two dashboard.
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Hello
I have SCOM 2012 installed. The principal functions it is able to monitor the uptime and downtime of Windows 2012 R2 servers (Exchange - Lync - Hyper-V) on a Dashboard and have SLA in Datacenter Monitor.
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RegardsHi,
When you are creating Service level tracking, please chose Windows operating system as the targeted class, and then create a service level dashboard to add the created SLA, you may get the downtime and uptime information.
The articles below should be helpful for you:
Defining a Service Level Objective Against a Group
https://technet.microsoft.com/en-us/library/hh212877.aspx
SCOM 2012 - Configuring the Service Level Dashboards
http://kevingreeneitblog.blogspot.com/2012/04/scom-2012-service-level-dashboards.html
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Yan Li
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Dashboards Problem after SCOM 2012 Inplace Upgrade- Missing Stored Procedures
Dears,<o:p></o:p>
After finishing SCOM 2012 in place Upgrade I face a problem on Performance and Service level dashboards, the Upgrade has been finished successfully as shown below
But after I start Dashboards configuration I receive below errors
After troubleshooting I see an error in Event viewer beside the errors on Snapshots above said that
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Here i am stuck, I don’t know what I can do, I have some ideas but i don't know if its will work.<o:p></o:p>
My ideas are:<o:p></o:p>
1. Repair SCOM 2012 Installation (does the repair option will repair the databases)
2. Re import Default SCOM Management packs like (Microsoft.SystemCenter.Visualization.Library.mpb) (does MP contains Stored procedures in the Database)<o:p></o:p>
3. Install Rollup Update (may during installation it will create missing Stored Procedures)
4. Move Stored Procedures from other SCOM server installation
Please advise its strange issue
Appreciate Your help
Note:<o:p></o:p>
Everything is work correctly regarding Raising alerts , generate reports , servers state , reset and recalculate health state, installing and ininstalling agents and others.Hi,
Could you post the error message in forum directly? This snapshot it too fuzzy to know what the exactly meaning is.
Alex Zhao
TechNet Community Support -
Can overrides from SCOM 2007 R2 be used in a new SCOM 2012 R2 installation?
Hi All,
I'm wondering if we can "easily" use our overrides/configuration from our current SCOM 2007 R2 implementation and use them in a new SCOM
2012 R2 environment that we plan on standing up. We are using SCOM to monitor approx. 400 servers (physical and virtual).
We have been using 2007 R2 for a few years and we'd like to start using 2012 R2. Instead of using the update path (2007 R2 to 2012
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Ideally, we'd like to avoid going through the upgrade path. (We'll leave our 2007 R2 environment running so that we can still access "historical
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So ... I was thinking we could export our overrides from 2007 R2 and import them into 2012 R2, but I'd like to verify that this approach makes
sense. We haven't done extensive customizations to 2007 R2 in terms of Distributed Applications or Management Pack Objects (although we have made some changes - which I guess we could manually configure in 2012 R2 to offer the same "experience").
The following are some of the Management Packs that we are using in 2007 R2:
Microsoft Windows Active Directory
Active Directory Certificate Services
EMC Storage Monitoring
IBM Hardware
Microsoft Exchange Server 2010
McAfee
Microsoft Forefront Server Protection 2010
Microsoft Office SharePoint Server 2007
Microsoft SQL Server
Microsoft Windows DNS Server
Microsoft Windows WINS
Microsoft Windows Hyper-V
Microsoft Windows Internet Information Services
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Microsoft Windows DHCP
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Office Communications Server
OpsLogix (BlackBerry)
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SolarWinds Orion
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Team Foundation Server 2010
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Microsoft Windows Cluster
Operations Manager 2007 R2
I appreciate all feedback and the sharing of you expertise.
Thanks, Joe.As long as the base pack works and you wish to retain the customisation then you should be ok, there’s a good article
here which explains how to perform the migration and some of implication/things to check.
There will be complications if you’ve stored anything in the default mp but this is explained in the above article. -
Service Level tracking summary report/ Error subreport
Hi Everybody,
I have SCOM 2012 SP1 RU2, after apply the RU2 and import the .mbp when I try to run the report Service Level tracking summary report I get this message:
Any Idea?
Regards!!!What's version of SQL Reporting Service?
http://support.microsoft.com/kb/967749/en-us
Also you can check below link, may be help you
http://blogs.technet.com/b/mgoedtel/archive/2013/01/06/how-to-fix-the-om-2012-service-level-tracking-summary-report.aspx
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Mai Ali | My blog: Technical | Twitter:
Mai Ali -
Hello Guys
I have installed SCOM 2012 R2 and I need to map the monitored servers but no license sharepoint enterprise to create with Visio pluging monitoring views.
I've already posted dashboard in SharePoint but I have not found another way to create a similar topology to what can be achieved with Visio.
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Regards
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http://blogs.technet.com/b/momteam/archive/2012/05/31/using-the-web-application-availability-monitoring-to-monitor-web-applications-health.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"Mai Ali | My blog:
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Unable to add a performance widget to a dashboard in SCOM 2012
When trying to select a group or object when attempting to configure a new performance widget within a SCOM 2012 dashboard, I get the following error. Anybody any ideas what is causing this issue in my instance of SCOM 2012?
This is part of a custom built Management Pack and a Distributed Application linking just three computers together.
Any help would be welcomed.
Please provide the following information to the support engineer if you have to contact Microsoft Help and Support :
Microsoft.EnterpriseManagement.Presentation.DataAccess.DataAccessDataNotFoundException: Exception reading objects ---> Microsoft.EnterpriseManagement.Common.UnknownDatabaseException: The query processor ran out of internal resources and could not produce
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at Microsoft.EnterpriseManagement.Common.Internal.ServiceProxy.HandleFault(String methodName, Message message)
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InstanceQueryOptions instanceQueryOptions)
at Microsoft.EnterpriseManagement.InstancesManagement.GetObjectsReaderInternal[T](ICollection`1 criteriaCollection, ObjectQueryOptions queryOptions)
at Microsoft.EnterpriseManagement.Management.DataProviders.ManagedEntityProvider.GetManagedEntitiesByClass(ICollection`1 baseTypeNames, String criteriaString, List`1 valueDefinitions, List`1 sortValueDefinitions, Int32 maxEntities, String typePropertyName,
String typeWithIconPropertyName, Boolean propertyCollectionRequested)
--- End of inner exception stack trace ---
at Microsoft.EnterpriseManagement.Presentation.DataAccess.DataProviderCommandMethodInvoker.Invoke()
at Microsoft.EnterpriseManagement.Monitoring.DataProviders.RetryCommandExecutionStrategy.Invoke(IDataProviderCommandMethodInvoker invoker)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.DataProviderCommandMethod.Invoke(CoreDataGateway gateWay, DataCommand command)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.CoreDataGateway.ExecuteInternal[TResult](DataCommand command)
at Microsoft.EnterpriseManagement.Presentation.DataAccess.CoreDataGateway.<ExecuteAsync>b__0[TResult](<>f__AnonymousType0`1 data)What is your SCOM version and patch level?
For SCOM 2012 SP1, there is known issue that:
When you select objects on the dashboard, you receive the following error message:
Microsoft.EnterpriseManagement.Presentation.DataAccess.DataAccessDataNotFoundException: Exception reading objects ---> Microsoft.EnterpriseManagement.Common.UnknownDatabaseException: The query processor ran out of internal resources and could not produce
a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions.
This can be resolved by apply UR4
https://support.microsoft.com/en-us/kb/2879276/
Roger -
SCOM 2012 SP1 RU2 Some Dashboard templates are missing
Hi Everybody,
I have SCOM 2012 SP1 RU2, (Update Rollup 2 for Microsoft System Center 2012 SP1 - Operations Manager Server (KB2826664)) but I don't see all the Dashboard templates, I just
see the basic templates.
I tried to do what the
article suggests (Applying KB282664 this is for SCOM 2012 SP1):
http://blogs.catapultsystems.com/cfuller/archive/2014/04/24/operations-manager-2012-r2-ur2-has-a-great-surprise.aspx
But the template does not appear yet.
Any Advice?Templates are missing when creating a new dashboard view from the Dashboard and Widget Wizard, This issue fixed in UR4 for System Center 2012 SP1
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Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali -
Service Availability Report in SCOM 2012
Hi, we are having SCOM 2012 SP1 and need a report on Service Availability for the below services running on the servers
Active Directory
DFS
DNS
PKI
DHCP
Also, would like to understand how the SCOM would report the service availability when there are network issues (primarily WAN Issues) preventing the SCOM Server from reaching the server Hosting the service.
Thanks,
Naren.
Thanks & regards, Naren.Hi,
In order to generate reports on the services you mentioned, you need to go through two steps for starters.
1. You need to create Distributed Applications for the services (Active Directory excluded since that DA is already created when importing the AD MP) see https://technet.microsoft.com/en-us/library/hh457612.aspx for how it can be done.
2. You also need to create SLA´s (Service Level Tracking in the Authoring pane of the console) see https://technet.microsoft.com/en-us/library/hh230719.aspx
The behaviour can somehow be modified since you decide what should count as donwtime when creating your SLA. However, a server which become unreachable would most likely be classified as critical and therefore it would "bring down" your service
in SCOM.
Once you have created the DA´s you want, you can use the default report "Service Level Tracking Summary" Report under the category "Microsoft Service Level Report Library". Here, you can choose to go back to a certain time to display
your SLA levels. Be aware though, you can never go futher back than to the date where you created the DA and the SLA since that´s when the availability starts measuring.
Regards,
Daniel
Regards, Daniel -
SCOM 2012 Installation does not show the SQL Server Instance for reporting services
I have an issue when I try to install SCOM 2012 with the Reporting Server feature, so in the step that I have to select a SQL Server Instance I cannot do that, because as you can see in the picture no one option appears.
In my scenario I have a DCSERVER, SQLSERVER2008 R2, SCCMSERVER 2012 and in other server I are trying to install SCOM 2012. I are trying to use the same SQLSERVER to SCOM 2012.
Should I do other procedure on SQL Server before to continue? I will apreciate someone could say me what I need to do to resolve this issue.
Regards,
Paul Mendoza.Hi Paul
Can you confirm that SQL Reporting Services is installed on the server that you are doing the install.
For a lab environment where you have SCOM Management Server, Web Server on one server and SQL Server on another you need to:
- run setup on the SCOM Server and choose NOT to install reporting. The install here will create the OperationsManager database and OperationsManagerDW (reporting) database.
- run setup on the SQL Server where SQL Reporting Services is installed. Then choose to install reporting. You should then see the SQL Reporting Services instance on the above window which is blank in your screenshot.
Take note of the warning in that window - SCOM uses its own role based security within SQL Reporting Services and this can break other reporting. E.g. you can't install SCOM and SCSM reporting (SQL RS component) together.
Cheers
Graham
New SCOM 2012 Blog! - http://www.systemcentersolutions.com/blog/
View OpsMgr tips and tricks at
http://systemcentersolutions.wordpress.com/ -
SCOM 2012 R2 Reporting services installation error - data reader account
I have successfully installed SCOM 2012 R2 and SQL 2012 SP1 on the same server. I was trying to install the reporting server piece of SCOM.
When I get to the part that asks for a domain account, I get this error:
"Data Reader account provided is not same as that in the management server"
The account is not the same as the management server, and it does have read access to the data warehouse and reporting databases. Is there some other permission this account needs for reporting services?
Thanks.Adding more info:
I usually create the following account for SQL:
AD accounts for the following to be used with SQL Services:
SQL Agent for SQL Server Agent
SQL Analysis Services for SQL Server Analysis
SQL Database Engine for SQL Server Database Engine
SQL Reporting Services for SQL Server Reporting Services
For SCOM I create the following accounts:
SCOM DR - Used to deploy reports
SCOM DWR - for writing data from the management server to the reporting DW
SCOM MSA - Performs default actions
SCOM SDK - Used for updating/reading information from the operations Manager Database - Needs to be local administrator on the SCOM server
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Errors installing SCOM 2012 Reporting Services
I've run into an issue installing SCOM2012 Reporting Services, that I can't seem to figure out. I installed SQL Server 2008 R2 SP2 SSRS local to the SCOM server using an instance name of SCOM. I created the databases for this on another server (SQL server
2008 R2 SP2) during the SSRS configuration. All from SSRS looks fine, and shows the scale out join, all good. I can browse to the reports page, add folders, all that normal stuff. I added the domain\datareader and datawriter accounts as SSRS admins in the
site security, as well as ensured they are sysadmin in SQL, and local admins on the SQL and SCOM servers. So, all looks good. Until I go to add reporting services to SCOM 2012. It fails to complete, and the log shows:
[12:28:36]: Warn: :Message:SRSPolicySetter SoapException Exception: System.Web.Services.Protocols.SoapException: An error occurred when invoking the authorization extension. ---> Microsoft.ReportingServices.Diagnostics.Utilities.AuthorizationExtensionException:
An error occurred when invoking the authorization extension. ---> System.ServiceModel.FaultException`1[[Microsoft.EnterpriseManagement.Common.UnauthorizedAccessMonitoringException, Microsoft.EnterpriseManagement.OperationsManager.Common, Version=7.0.5000.0,
Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The creator of this fault did not specify a Reason.
at Microsoft.ReportingServices.WebServer.ReportingService2005Impl.GetRoleProperties(String Name, Task[]& Tasks, String& Description)
at Microsoft.ReportingServices.WebServer.ReportingService2005.GetRoleProperties(String Name, Task[]& Tasks, String& Description). Will retry..
I then look in the SSRS logs, and see:
library!ReportServer_0-1!89c!08/12/2013-12:28:34:: Call to GetRolePropertiesAction(Browser).
library!ReportServer_0-1!89c!08/12/2013-12:28:36:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.AuthorizationExtensionException: , Microsoft.ReportingServices.Diagnostics.Utilities.AuthorizationExtensionException: An error occurred when
invoking the authorization extension. ---> System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UnauthorizedAccessMonitoringException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Microsoft.EnterpriseManagement.Common.UnauthorizedAccessMonitoringException:
The user domain\DataReader does not have sufficient permission to perform the operation.).
So, I'm at a loss. That user is a sysadmin in SQL, has been added to the SSRS security for site and folder with full permissions, has been added to the SSRS databases specifically, and is a local administrator on both the SSRS/SCOM server and the SQL server.
What am I missing here folks? The SSRS is then completely hosed, and no longer works either. So, I have to uninstall and reinstall to even try again. This is getting frustrating.
Please help! :)
Thanks in advance,
mpleafAfter many google searches, and a lot of security changes, I think I found the right now that finally cured the issue. I had to add my datareader account to the Operations Manager Administrators in SCOM User Roles, and then it seemed to go through just fine.
mpleaf
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