SCOM 2012 SP1 - Automating alert ownsership with command channel notification: the command keeps executing

Hello everyone,
here is the context: one of my client wants that, when a SCOM operator changes the resolution state of an alert to a specific resolution state "XYZ", the alert's ownership is automatically set to this user's AD Account.
What I did:
a PoSh script that takes the alert ID as a parameter, extracts the user ID from the alert's history - get-scomalerthistory - and sets the alert's owner field with this ID - set-scomalert -owner.
a command channel running the script
a subscription that triggers for alert with the specific resolution state "XYZ"
It works great the first time - when the user sets the alert to XYZ state. Problems come right after this as it seems that modifying the alert in anyway - via GUI or script - will trigger the subscription once again.
So, in fact, I need the subscription to trigger only when the alert CHANGES its resolution state to XYZ.
Does anyone have an idea about this ?
Reagrds,
P. Augras

Hi, it's predictable behavior as your script updates the alert property but alert property matches criteria specified. So one of methods is to change the resolution state in script to another state, something like XYZProcessed.

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    ◾Select the Health Health Service Private Bytes Threshold.
    ◾Right click the mouse and choose to overide the monitor for a group
    ◾Select the group called Management Server Computer Group and press OK
    ◾Select the Agent Performance Monitor Type – Threshold and change the value 104857600 to ex. 2610612736.
    ◾Select to store the overide in a management pack you have created and press OK
    Juke Chou
    TechNet Community Support

  • SCOM 2012 SP1 Notifications - Escalation

    Hi,
    I am looking to implement a tiered notification, with escalation..so for example..
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    Thanks
    Gareth

    Hi,
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    In Condition, Select
    Raised by any instance in specific group and specify group name in Criteria
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    severity, priority and resolution state
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    Add Call Engineers Distribution list ( Ex:-
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    In Channels, select Email Channel which you create already also selects
    Delay sending notifications if conditions remain unchanged for longer than (in minutes) and specify the time as you mentioned 30 minutes
    And Enable this notification subscription when finish.
    Subscription 3: 
    In Condition, Select
    Raised by any instance in specific group and specify group name in Criteria
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    Add All Engineers Distribution list ( Ex:-
    L2 Support Team DL)
    In Channels, select Email Channel which you create already also selects
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    All three subscriptions 
    severity, priority
    and resolution state should select the same if you specified otherwise no need to worry.
    Above steps will solve your query i think. 
    Thanks & Regards, Kesa_Kara

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