SCOM 2012 SP1 Test environment - "New View" is greyed out?
I'm new to SCOM....
I just created a SCOM 2012 SP1 test environment, but for some reason the "New View" button is greyed out. (I attached a screenshot)
I can't figure out why and it pretty frustrating. I'm assuming it is a permissions issue, but I can't figure out how to get this feature enabled.
any assitance is greatly appreciated.
Hi,
The "New View" is greyed out if you try to create a new View in a sealed Management Pack.
You can create a new View only in unsealed Management Pack's inside the console.
Cheers
Christoph Maresch | My blogs: blog.cmaresch.at | XING:
Christoph Maresch
| Linkedin:
Christoph Maresch
Similar Messages
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SCOM 2012 SP1 - Show on event view all snmp trap (SNMP monitoring work)
Hello everybody,
Sorry for my english, I write normaly in french, but we have more result in english.
I have a problem with SCOM 2012. I try to catch all snmp traps sended by a 2960 CISCO switch on a EventView with a specific rule (Authoring->Rule->Collection Rules -> Event Based -> SNMP Trap (Event) based on the object target "Node")
I creat a specific management pack juste for the rule and the views.
SNMP Monitoring - CISOC 2960 => It's OK, I can have the processor state, utilization, etc ...
SNMP Monitoring Ubuntu computer => It's OK, I can have all the state I want.
SNMP Traps => The switch or the computer send traps over the network, and I can see in wireshark, the server receive the traps
SNMP Service (Windows service) => Disabled
SNMP trap (Windows service) => Disabled
Health Service (Windows service) => Enabled
Port 162 UDP => Open and listenning by the MonitoringHost.exe
Firewall rules => Everythinks is OK
SNMP Trap send version is => 2c
SNMP Monitoring device version is => 2c
I try too many of solution on different web site like :
http://scom-2012.blogspot.ch/2012/07/setting-up-snmp-monitoring-in-scom-2012.html
http://social.technet.microsoft.com/Forums/systemcenter/en-US/731661b9-10a1-4d3f-ba83-8e84d25ab760/event-collection-for-network-devices-scom-2012
http://social.technet.microsoft.com/Forums/systemcenter/en-US/a15bce49-fb62-4fd4-93cf-f87c3b734d58/snmp-trap-based-monitoring?forum=operationsmanagergeneral
http://social.technet.microsoft.com/Forums/systemcenter/en-US/41f5b6ef-c8b9-461d-bdcb-81fde5a89f50/scom-2012-unable-to-monitor-snmp-traps?forum=operationsmanagergeneral
http://social.technet.microsoft.com/Forums/systemcenter/en-US/4051fbd1-06f1-49e0-9ad4-4cbe4d2d7d4d/discover-windows-computer-as-network-device-w-snmp?forum=operationsmanagerauthoring
http://technet.microsoft.com/en-us/library/hh563870.aspx
http://social.technet.microsoft.com/Forums/en-US/cad1d3f9-594f-4f06-a5aa-660ccc2e9192/snmp-trap-based-monitoring-in-scom-2012-sp1?forum=operationsmanagerauthoring
http://social.technet.microsoft.com/Forums/en-US/41f5b6ef-c8b9-461d-bdcb-81fde5a89f50/scom-2012-unable-to-monitor-snmp-traps?forum=operationsmanagergeneral
http://social.technet.microsoft.com/Forums/en-US/e05a1c8f-7280-4f80-86cf-aabb4269bb87/scom-2012-customizing-snmp-trap-event-data?forum=operationsmanagergeneral
http://social.technet.microsoft.com/Forums/en-US/6826f6a6-bbc3-444b-9b18-288d7fedac3e/scom-unable-to-monitor-snmp-traps?forum=operationsmanagergeneral
http://social.technet.microsoft.com/Forums/en-US/7cd1571a-d292-4efc-9921-5a068f6f1691/scom-2012-sp1-ur2-snmp-monitoring?forum=operationsmanagermgmtpacks
Do you know a workaround? Or a different way to catch all the traps from a network device and show them (traps) on a event views.
Thank you in advance.
KimBaxZ
Computer expert system technologyHello Yan Li,
I read your link, and I found this :
The network devices must be discovered and registered as ICMPSNMP devices.
And when I make the dicovery the first time, ICMP doesn't work, so I put only SNMP. This morning I tried with ICMP and SNMP, but the same problem come to me. And I found the rootcause of the problem with this post : http://www.code4ward.net/main/Blog/tabid/70/EntryId/105/Troubleshooting-Network-Discovery-in-SCOM-2012.aspx
I allowed the SNMP service, ping, and Health Service, just after I try a second time to dicover my device and it's work (ICMP and SNMP).
I recreat all my management pack and the rule. And now it's work! Thank you very much for your help!!
Have a nice day
Best regards
KimBAxZ
Computer expert system technology -
SCOM 2012 SP1 - Created a new group and unable to "find" newly created group to create custom report
Hello,
I just created a new custom dynamic group based on database instances using a wildcard. The group "DBgroup" populates just fine, I can see the members when choosing to view them via the group properties. My issue is that when I'm going
into the reporting pane, choosing the MS generic report library, and then choosing custom configuration...I am unable to "FIND" my group that i just created? My questions are is there a length of time in which this group will get populated
to the report server or do I have an issue? I see no errors in the logs on the report server or management server. I have not seen this before and I'm unsure where to go from here. Any help is appreciated, thanks.Hello,
Does the group pop-up in the list now? It may take hours for the new Computer Group could be used in the reports.
Besides, did you define a Group Scope for your user role?
Thanks,
Yog Li
TechNet Community Support
It's been over 48 hours now and still do not see the new groups. I have no group scopes defined -
Non supported version of SQL with new install of SCOM 2012 SP1
I have SQL 2012 SP1 running on Server 2012. I have tried the SCOM installation with and without CU2 (to fix the 1618 installation error)
SC VMM installed cleanly and appears to work.
The install for SCOM produces an error that says, "The installed version of SQL Server is not supported". I have not been able to find any log from the install that has that error in it.
Also, I have not been able to determine the true requirements of the SQL server for SCOM. (I found dock SCOM 2012 RTM and SQL 2008 R2, but noting for 2012 SP1.
Can someone point me to the correct place for the install log with (hopefully more information) and/or the requrements for the SQL installation?
RoyThe log is not created yet because it has not started the install.
The firewall is the most common issue indeed. Temporarily Disable the firewall and see whether you can continue.
Are you using a developers edition? The only 2 editions supported are standard and Enterprise.
The true requirements for SCOM 2012 sp1:
We recommend that you check for updates and hotfixes for SQL Server. Note the following database considerations for Operations Manager:
SQL Server 2008 R2 and SQL Server 2012 are available in both Standard and Enterprise editions. Operations Manager will function with both editions.
Operations Manager does not support hosting its databases or SQL Server Reporting Services on a 32-bit edition of SQL Server.
Using a different version of SQL Server for different Operations Manager features is not supported. The same version should be used for all features.
SQL Server collation settings for all databases must be one of the following: SQL_Latin1_General_CP1_CI_AS, French_CI_AS, Cyrillic_General_CI_AS, Chinese_PRC_CI_AS, Japanese_CI_AS, Traditional_Spanish_CI_AS, or Latin1_General_CI_AS. No other collation
settings are supported.
The SQL Server Agent service must be started, and the startup type must be set to automatic.
Side-by-side installation of System Center Operations Manager 2007 R2 reporting and System Center 2012 Service Pack 1 (SP1), Operations Manager reporting on the same server is not supported.
The db_owner role for the operational database must be a domain account. If you set the SQL Server Authentication to Mixed mode, and then try to add a local SQL Server login on the operational database, the Data Access service will not be able to start.
For information about how to resolve the issue, see System Center Data Access Service Start Up Failure Due to SQL Configuration Change
If you plan to use the Network Monitoring features of System Center 2012 – Operations Manager, you should move the tempdb database to a separate disk that has multiple spindles. For more information, see
tempdb Database.
Found here:
http://technet.microsoft.com/en-us/library/jj656654.aspx#BKMK_RBF_OperationsDatabase
It's doing common things uncommonly well that brings succes. -
Issue upgrading SCOM 2012 SP1 to SCOM 2012 R2
I have been having a really fun time trying to get my test SCOM 2012 SP1 environment upgraded to SCOM 2012 R2. I initially had an issue with the DB server not accepting connections to SMB which was causing the upgrade to fail stating database permission
issues (that was a fun one to troubleshoot). Once I figured out that problem I am now getting an error in the OpsMgrSetupWizard log that is stating the following:
[14:46:47]: Always:
:LaunchMsiSetup: Complete: 2 seconds
[14:46:47]: Error:
:LaunchMsiSetup: Failed, return code: 1612
[14:46:47]: Error:
:Error:Failed to uninstall previous MOM product on this machine, cannot proceed with upgrade
[14:46:47]: Error:
:Error:Failed to uninstall Operations Manager Agent on this machine. This is fatal error, we cannot proceed with upgrade
[14:46:50]: Error:
:LaunchMSI: MSI E:\Setup\AMD64\Server\OMServer.msi returned error 1603
[14:46:50]: Error:
:ProcessInstalls: Install Item Management Server failed to install. We did not launch the post process delegate.
In the application log I am getting the following error:
"Product: System Center Operations Manager 2012 Server -- The Operations Manager management server cannot be installed on a computer on which the Operations Manager agent, Operations Manager gateway, System Center Essentials, or System Center Service
Manager is already installed. These must be uninstalled to proceed."
I have verified that I don't have any of these installed and have even gone so far as to remove my Config man agent and System Center Endpoint Protection just in case it was getting confused with System Center Essentials.
I am at a loss as to what to try next. Any suggestions?Hi,
Check if you have the following registry. If so, please back it up first, then delete for a test.
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\C96403E8AD6025B4F9E1FE9C574E34AE
Also, please uninstall MOM product and Operations Manager Agent manually to check the result.
Upgrading System Center 2012 SP1 - Operations Manager to System Center 2012 R2
http://technet.microsoft.com/en-us/library/dn249707.aspx
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
I'm trying to upgrade our SCOM 2012 SP1 environment to R2, but I have a heck of a problem getting there.
We currently have an test installation with SCOM 2012 SP1 with Management Server and Console on a single 2012 Standard server. The database are located on a remote server. The R2 setup stopped mid way through the setup, because the SCOM 2012 SP1 agent is
installed. And I could NOT remove it my any normal means. I've tried "misexec.exe /x productcode", the setup, powershell uninstall and so on. Nothing works, because the management server installation is blocking the uninstall. The uninstall says
I have to remove the management installation first. And that's not gonna happen.
I had to follow this guide to finally getting through the setup: http://www.opsman.co.za/forcibly-removing-a-scom-agent-that-cannot-be-uninstalled-by-normal-means/
In addition to searching for the agent msi install key in registry, and deleting everything. After I did this, the setup is working, and the SCOM management server, console and DB are up to date. However, the Microsoft Monitoring Agent are STILL there in
Control Panel. And this can NOT be the most healthy way of getting through the setup.
I'm about to upgrade to R2 in our production environment with 3 management servers, and I would hate to go through this sketchy process there as well. Just for the record, I have no idea why the agents are installed on our management servers.
Any of you have tips as to how I can get rid of the agents more gracefully?Hi
Thanks for the replay guys!
None of those links touch my problem I'm afraid. I have followed the Upgrade guides you pointed to, step by step. But the setup does not Complete. There's problems during the actual software Upgrade of the management servers (3'rd step in the Upgrade page).
I've dived into the Application logs and installation logs, and as far as I can tell, it stops because it has trouble upgrading while the server has the 2012 SP1 Agent installed. I do not remember the actual error text right now, but I can get it in a few
days.
Anyhow, the setup DID move on once I removed most of the registry information of the agent installation. So. that leaves me to the conclusion that the agent IS in fact stopping the setup. Either the agent are malfunctioning, or the setup do not expect the
agent to be present on the management servers. I suspect the latter to be the the most plausible. At least until Yan Li told me this was normal.
So, I'm not sure what to think. I'm pretty much forced to remove this agents, as this is the only thing allowing me to continue the setup. At least untill I'm told otherwise. But I hate to do it this way. It's so dirty. The registry is pretty much cleaned,
but there's still Application files present, and the agent is still in the Control panel and can be started. It's not something I would like to do in our prodution environment. -
Upgrading SCOM 2012 SP1 agent to SCOM 2012 R2
Hello All
We have created a new SCOM 2012 R2 environment and now planning to upgrade our agents which are in SCOM 2012 SP1 environment . We want to keep the agents dual homed for some time . I would like to know if there is any kind of automation/script that someone
has already made to upgrade SCOM agent from SP1 to R2 ,and at the same time have it dual homed (pointing to 2 MG)You may try
1) upgrade the SCOM agent by
msiexec /i MOMAgent.msi /qn /l*v D:\logs\AgentUpgrade.log AcceptEndUserLicenseAgreement=1
2) Add additional management group y using following vb script
Option Explicit
Dim objMSConfig
Set objMSConfig = CreateObject("AgentConfigManager.MgmtSvcCfg")
‘Add a management group
Call objMSConfig.AddManagementGroup ("MyManagementGroupToAdd", "company.sm.net",5723)
For detail, pls. refer to
http://technet.microsoft.com/en-us/library/jj899848.aspx
http://msdn.microsoft.com/en-us/library/hh329017.aspx
Roger -
SCOM 2012 SP1 RU2 Some Dashboard templates are missing
Hi Everybody,
I have SCOM 2012 SP1 RU2, (Update Rollup 2 for Microsoft System Center 2012 SP1 - Operations Manager Server (KB2826664)) but I don't see all the Dashboard templates, I just
see the basic templates.
I tried to do what the
article suggests (Applying KB282664 this is for SCOM 2012 SP1):
http://blogs.catapultsystems.com/cfuller/archive/2014/04/24/operations-manager-2012-r2-ur2-has-a-great-surprise.aspx
But the template does not appear yet.
Any Advice?Templates are missing when creating a new dashboard view from the Dashboard and Widget Wizard, This issue fixed in UR4 for System Center 2012 SP1
http://blogs.technet.com/b/momteam/archive/2013/12/10/support-tip-opsmgr-2012-console-issues-fixed-in-update-rollup-4-for-system-center-2012-service-pack-1.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali -
SCOM 2012 SP1 Web Console not filtering "Items by Text Search"
I have the weirdest issue with not one, but two installations of SCOM 2012 (SP1) specific to the Web-based Console. I have to think that it's something that I've messed up since each installation (separate domains, separate environments) is exhibiting
the exact same behavior and that I cannot find a single mention by anyone else experiencing this problem anywhere on the 'net.
The problem I'm encountering is that when I try to filter the list of objects using the "Look for: Items by text Search" option, the list doesn't filter! It's just the *weirdest* thing!
For example, I go into "Microsoft Windows Server; Performance" and select "Disk Capacity". The view loads just fine with two panes up top, and the object list down below. I select a pane to display the list of objects which
gives me all the servers discovered/managed by SCOM. I changed the "Look for:" drop-down from "All Items" to "Items by Text Search" which makes the text field (to the right) active. I enter my text string and........
nothing happens. When I hit "Enter" the pane simply refreshes. The "Reset" button doesn't become active further reinforcing the fact that something just ain't right.
I have a installation of SCOM 2007 R2 and this feature works flawlessly.
Anyone have any idea as to what I may have missed or what I might do to resolve this issue? Again, I've found absolutely nothing on the Internet specific to this issue (unless my search criteria is woefully flawed) which suggests that I've messed something
up.
Thank you in advance for your time!
-Todd
PS - this feature works just fine in the installed/thick client/console.Unfortunately, I never did receive an answer to this issue/post, and I never found a solution with this version of SCOM.
I did, however, just test this functionality on the SCOM 2012 R2 installation and discovered that the "Items by text search" filter in the web console *does* work as one would expect. So, if you're able, upgrade to SCOM 2012 R2 and you should
be much happier with the result. (I think I'm running Cumulative Update #2, if that helps.)
Hope this helps!
-Todd -
SCOM 2012 SP1 RTM - SP1 UR8 or R2 UR4 ?
Hi,
I need to determine whether we will upgrade existing SCOM 2012 SP1 RTM to SP1 UR8 or R2 UR4?
I suppose going to R2 UR4 would require several hops, i.e SP1 RTM -> SP1 UR8 -> R2 RTM -> R2 UR4.
I have three environments (dev, preprod and prod) to upgrade.
Each environment has distributed architecture (2 MS, 1 gateway, 1 web console server, 1 operations console server (TS) and up to 100 agents.
I am also looking to implement GSM for website monitoring, but I don't think that is a factor in the decision.
I am hesitant to take on the additional work of going to R2 as I doubt we'll use any of the new features.
A deciding factor is end of product support: http://support2.microsoft.com/lifecycle/search/default.aspx?sort=PN&alpha=operations+manager&Filter=FilterNO
So is it accurate to say 2012 SP1 mainstream support end date is 12 months after a 2012 SP2 release date IF SP2 is released, and if no SP2 is released, 7/11/2017?
Comments much appreciated, thanks.
Jasonit's easy to upgrade from SP1, why not to upgrade even if you don't use any of the new features yet
some additional inf.
http://blogs.technet.com/b/kevinholman/archive/2014/01/20/do-i-need-a-specific-cumulative-update-release-ur-in-order-to-upgrade-to-scom-2012-or-2012-sp1-or-2012-r2.aspx
http://www.bictt.com/blogs/bictt.php/2014/10/02/scom-2012-sp1-to-r2 -
Hello guys,
What are the best steps to rebuild the data warehouse ? In SCOM 2012 SP1 it is build during the initial installation and SCOM it is not giving you a tool to rebuild it. I have tried to create one DW database using the Data Warehouse Initial Setup.sql file
from the installation dvd and copied the permissions from my original DW. Although the sql script executed successfully i found some missing tables in the newly created database. So I'm not sure whether if i detach the old DW and rename the new test database
to OperatonsMangerDW it will work. Please advice on this issue. Please let me know if there is any easier approach of rebuilding/resetting the Data Warehouse database.Hi,
I would like to suggest you refer to the below link to move the data warehouse database to a different system:
How to Move the Data Warehouse Database
http://technet.microsoft.com/en-us/library/hh268492.aspx
In addition, here is a similar thread, please refer to it:
https://social.technet.microsoft.com/Forums/systemcenter/en-US/c8e17cba-ad59-4474-9c90-787e4dec1307/create-operationsmanagerdw-manually?forum=operationsmanagergeneral
Regards,
Yan Li
Regards, Yan Li -
SCOM 2012 SP1 availability report in MS Generic Report Libary shows inaccurate data
Hi,
in SCOM 2012 sp1, we have the generic availability report showing many of our web sites with no up time beyond a certain date. The web sites are ok, the web availability monitors are all healthy and the monitors test ok
None of these web availability tests are in Maintenance mode although what we are observing certainly makes us think that they are.
We also have a Web transaction login monitor for WEBSITE(A) that does not show this same outage for a login test.
However WEBSITE(A)'s availability monitor shows the same downtime as the other web availability tests.
Any thoughts on where to look for this problem? Im guessing its a problem placing the data in the Warehouse?
Thanks LanceHi,
Based on my understanding, the report shows there is downtime for the web site, but the web site did work well always.
It seems like that there is old data stored in data warehouse, would you please check the report for recent date, such as one day or two days.
Regards,
Yan Li
Regards, Yan Li -
Brand new SCOM 2012 SP1 install with Update Rollup 1 applied
Single server, local SQL install, SQL Server 2012 SP1
Hyper-V VM running on Server 2012. VM has 8GB Ram, single vCPU
Going through initial management pack importing and configuration, at this point I have the Windows Server 2012 and SQL 2012 MP's installed.
See screenshot
http://i.imgur.com/l0Molh1.png
I am getting the following alerts in my SCOM console and cannot find a resolution to fix the issue. I don't want to set an override, as an override will prevent the PowerShell alert in other instances, where I might want to receive an alert.
Looking at the alert description, it states "The Data Access service is either not running or not yet initialized"
The SCOM Console launches and responds fine, and I get no other errors. I check the Data Access service and it is online. I have left the system alone for a couple of hours and no other errors. I then closed those alerts and restarted the
server, and they came right back in, so I know that this is something that is happening at either server startup of during the start of the SCOM services.
Is it possible that SCOM is trying to execute these scripts and the Data Access service has not come online yet?
Has anyone else come across this before?Please try the method in the following thread:
Note: As there is operations related to Registry, please perform a backup before doing this.
OpsMgr 2012 - Power Shell Script failed to run
http://social.technet.microsoft.com/Forums/de-DE/systemcenterde/thread/4be37f8d-1e7b-450c-8cb9-f1e95f3b2bd0/
Thanks.
Nicholas Li
TechNet Community Support -
System center data access service crashes with event id 26339 ad 26380 in SCOM 2012 Sp1 RTM
hi all,
I have deployed scom 2012 sp1 rtm on Os 2012 std and database is on another VM Machine having SQL 2012 sp1 with OS 2008 R2 SP1 std, suddenly sql vm get stopped and unable to start , so I have delete it from hyper-v 2012 console and imported the VM again
in Hyper-0S 2012 cluster.
Now, System centre data access service get crashed again and again with mentioned events
event 26339, OpsMgr SDKService
event 26380, opsmgr SDkService
An exception was thrown while initializing the service container.
Exception message: Initialize
Full exception: HTTP could not register URL
http://+:51905/ConnectorFramework/ because TCP port 51905 is being used by another application.
The System Center Data Access service failed due to an unhandled exception.
The service will attempt to restart.
Exception:
System.ServiceModel.AddressAlreadyInUseException: HTTP could not register URL http://+:51905/ConnectorFramework/ because TCP port 51905 is being used by another application. ---> System.Net.HttpListenerException: The process cannot access the file
because it is being used by another process
at System.Net.HttpListener.AddAllPrefixes()
at System.Net.HttpListener.Start()
at System.ServiceModel.Channels.SharedHttpTransportManager.OnOpen()
--- End of inner exception stack trace ---
at System.ServiceModel.Channels.SharedHttpTransportManager.OnOpen()
at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListener channelListener)
at System.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportManagersCallback selectTransportManagerCallback)
at System.ServiceModel.Channels.HttpChannelListener`1.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at Microsoft.EnterpriseManagement.ConnectorFramework.ServiceDataLayer.ConnectorFrameworkDataAccessChannel.Initialize()
at Microsoft.EnterpriseManagement.ServiceDataLayer.DispatcherService.Initialize(InProcEnterpriseManagementConnectionSettings configuration)
at Microsoft.EnterpriseManagement.ServiceDataLayer.DispatcherService.InitializeRunner(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
Kirpal SinghHi Kirpal
Can you try this it might help as its an known issue of getting event id 's 26361,26380 try out & lets see if it helps.
The manifest files are located on the RMS at the \Program Files\System Center Operations Manager 2007\ root directory. The manifest files will need to be edited for the config and sdk service on affected RMS. The file names are:
Microsoft.Mom.Sdk.ServiceHost.exe.config
Microsoft.Mom.ConfigServiceHost.exe.config
In between the EXISTING <runtime> and </runtime> lines – you need to ADD a NEW LINE with the following:
<generatePublisherEvidence enabled="false"/>
This solution disables CRL checking for the specified execute-ables, permanently. -
Difference between scom 2012 sp1 and SCOM 2012 R2
what is the difference between scom 2012 sp1 and SCOM 2012 R2 ?
What's New in System Center 2012 R2 Operations Manager:
https://technet.microsoft.com/en-us/library/dn249700.aspx
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