SCOM 2012 SP1 : Update rollup installation failed

Hello,
I'm trying to update SCOM 2012 SP1 with UR7 but the installation rollback automatically.
Same error with others UR.
LOG MSP :
MSI (c) (08:1C) [14:49:24:772]: Product: System Center Operations Manager 2012 Server - Update 'System Center 2012 - Operations Manager SP1 UR7 Update Patch' could not be installed. Error code 1603. Additional information is available in the log file c:\logs3.log.
MSI (c) (08:1C) [14:49:24:772]: Windows Installer installed an update. Product Name: System Center Operations Manager 2012 Server. Product Version: 7.0.9538.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: System Center 2012 - Operations
Manager SP1 UR7 Update Patch. Installation success or error status: 1603.
MSI (c) (08:1C) [14:49:24:772]: Note: 1: 1729
MSI (c) (08:1C) [14:49:24:772]: Product: System Center Operations Manager 2012 Server -- Configuration failed.
MSI (c) (08:1C) [14:49:24:772]: Windows Installer reconfigured the product. Product Name: System Center Operations Manager 2012 Server. Product Version: 7.0.9538.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error
status: 1603.
MSI (c) (08:1C) [14:49:24:772]: Attempting to delete file C:\Users\ADMINJ~1\AppData\Local\Temp\10c36d.msp
MSI (c) (08:1C) [14:49:24:772]: Unable to delete the file. LastError = 32
MSI (c) (08:1C) [14:49:24:772]: Grabbed execution mutex.
MSI (c) (08:1C) [14:49:24:772]: Cleaning up uninstalled install packages, if any exist
MSI (c) (08:1C) [14:49:24:772]: Attempting to delete file C:\Users\ADMINJ~1\AppData\Local\Temp\10c36d.msp
MSI (c) (08:1C) [14:49:24:772]: MainEngineThread is returning 1603
=== Verbose logging stopped: 15/10/2014 14:49:24 ===
MOMPerfCtrsInstall.log
The uninstall is beginning.
See the contents of the log file for the D:\Program Files\System Center 2012\Operations Manager\Server\APMDOTNETAgent\Microsoft.EnterpriseManagement.OperationsManager.Apm.PerformanceCounters.dll assembly's progress.
The file is located at D:\Program Files\System Center 2012\Operations Manager\Server\APMDOTNETAgent\Microsoft.EnterpriseManagement.OperationsManager.Apm.PerformanceCounters.InstallLog.
The uninstall has completed.
The uninstall is beginning.
See the contents of the log file for the D:\Program Files\System Center 2012\Operations Manager\Server\Microsoft.EnterpriseManagement.HealthService.Modules.DataWarehouse.dll assembly's progress.
The file is located at D:\Program Files\System Center 2012\Operations Manager\Server\Microsoft.EnterpriseManagement.HealthService.Modules.DataWarehouse.InstallLog.
See the contents of the log file for the D:\Program Files\System Center 2012\Operations Manager\Server\Microsoft.Mom.DatabaseWriteModules.dll assembly's progress.
The file is located at D:\Program Files\System Center 2012\Operations Manager\Server\Microsoft.Mom.DatabaseWriteModules.InstallLog.
The uninstall has completed.
Running a transacted installation.
Beginning the Install phase of the installation.
See the contents of the log file for the D:\Program Files\System Center 2012\Operations Manager\Server\Microsoft.Mom.DatabaseWriteModules.dll assembly's progress.
The file is located at D:\Program Files\System Center 2012\Operations Manager\Server\Microsoft.Mom.DatabaseWriteModules.InstallLog.
An exception occurred during the Install phase.
System.FormatException: Input string was not in a correct format.
The Rollback phase of the installation is beginning.
See the contents of the log file for the D:\Program Files\System Center 2012\Operations Manager\Server\Microsoft.Mom.DatabaseWriteModules.dll assembly's progress.
The file is located at D:\Program Files\System Center 2012\Operations Manager\Server\Microsoft.Mom.DatabaseWriteModules.InstallLog.
The Rollback phase completed successfully.
The transacted install has completed.
Running a transacted installation.
Beginning the Install phase of the installation.
See the contents of the log file for the D:\Program Files\System Center 2012\Operations Manager\Server\APMDOTNETAgent\Microsoft.EnterpriseManagement.OperationsManager.Apm.PerformanceCounters.dll assembly's progress.
The file is located at D:\Program Files\System Center 2012\Operations Manager\Server\APMDOTNETAgent\Microsoft.EnterpriseManagement.OperationsManager.Apm.PerformanceCounters.InstallLog.
An exception occurred during the Install phase.
System.FormatException: Input string was not in a correct format.
The Rollback phase of the installation is beginning.
See the contents of the log file for the D:\Program Files\System Center 2012\Operations Manager\Server\APMDOTNETAgent\Microsoft.EnterpriseManagement.OperationsManager.Apm.PerformanceCounters.dll assembly's progress.
The file is located at D:\Program Files\System Center 2012\Operations Manager\Server\APMDOTNETAgent\Microsoft.EnterpriseManagement.OperationsManager.Apm.PerformanceCounters.InstallLog.
The Rollback phase completed successfully.
The transacted install has completed.
Maybe someone have a idea about that ?
Thank you !
Jérémy

Hi,
Have your tried to review the c:\logs3.log for any potential error or indication of cause?
For more information, please review the link below:
Update Rollup 7 for System Center 2012 Operations Manager Service Pack 1
http://support.microsoft.com/kb/2965420
Update rollup packages for System Center 2012 Operations Manager
http://support.microsoft.com/kb/2906925
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are trying to better understand customer views on social support experience, so your participation in this
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Hi Ted,
sometimes seen similar.
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All information below without warranty!
There's a column named Deleted in table Policies. Look with your select statement above if the Runbooks have the deleted flag. If yes, update it to 0.
But, I guess not. I think the previous containing folder has the deleted flag (table folders) and the Runbooks have still this folder as ParentID.
SELECT POLICIES.Name AS RunbookName, FOLDERS.Name AS FolderName, FOLDERS.Deleted AS FolderDeleted
FROM POLICIES INNER JOIN
FOLDERS ON POLICIES.ParentID = FOLDERS.UniqueID
WHERE POLICIES.Name = 'Name of one Runbook'
If so, change the deleted flag from the containing Folder:
UPDATE FOLDERS
SET Deleted = 0
FROM POLICIES INNER JOIN
FOLDERS ON POLICIES.ParentID = FOLDERS.UniqueID
WHERE (POLICIES.Name = 'Name of one Runbook')
after that Restart Management Service and Refresh view in Runbook Designer
Good luck!
Stefan
www.sc-orchestrator.eu ,
Blog sc-orchestrator.eu

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For Failed to store data in the Data Warehouse. Cannot resolve the collation conflict between "SQL_Latin1_General_CP1_CI_AS" and "Latin1_General_CI_AS" in the equal to operation, you can refer below link
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Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

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8272 (0x2050)
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UnMounting Image (Commit Changes = 0) ...        SMS_OFFLINE_SERVICING_MANAGER        14/06/2014 14:53:31        8272 (0x2050)
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STATMSG: ID=7910 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_OFFLINE_SERVICING_MANAGER" SYS=SCCMServer.domain SITE=Site_Code PID=8560 TID=8272 GMTDATE=Sat Jun 14 13:54:04.964 2014 ISTR0="16777237" ISTR1="" ISTR2=""
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Regards,
John.

Hi,
I think file named 'NO_SMS_ON_DRIVE.SMS’ might be causing this issue. If this file is present in logical drives, then please give it a shot one more time after deleting this file from the logical drives.
Due to this file, it might be preventing 'smsexec' service to skip the drive when looking for content. So worth a try!
After deleting this file, you also need to restart 'smsexec' service to reflect the changes. You can also verify from below registry value & ensure that all of your logical drives (specially where SCCMContentLib directory resides) should be listed
over there
'HKLM\Software\Microsoft\SMS\DP\ContentLibUsableDrives'
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Cheers | Navdeep Sidhu

SCOM 2012 SP1 failed to send notifications by IM Channel

Hello, I have a problem with my SCOM 2012 SP1. When it tries to send notification by IM Channel I get the following alert in SCOM:
Notification subsystem failed to send notification using
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'sip:[email protected]'.
Microsoft.Rtc.Signaling.OperationFailureException: The GetInbandDataAsyncResult
operation has failed with message: "The data session subscription to server
failed.". See the InnerException and FailureReason properties as well as the
logs for additional information. . Rule id:
Subscription077dc311_59c0_4ba5_a432_072b486cd287
At the same time the following event in the Application Event Log generates on the server with IM service:
Event Type: Warning
Event Source: Live Communications Server Authentication
Event Category: (1003)
Event ID: 16435
User: N/A
Computer: LCS
Description:
At least one invalid authentication signature was detected.
There were 2 messages with invalid signatures in the last 7112 minutes. The last one had the FROM header: sip:[email protected]
Cause: This could be due to a client or server which is not handling authentication correctly, or it could be due to an attacker.
Resolution:
None needed unless the failure count is high (>100). Check your network for any rogue clients. Restart the server if problem persists.
Notifications sent by the SMTP channel work fine!
I Have the following Servers:
LCS (live.august.ru) - Win 2003 EE SP2 + Live Communication Server 2005 SP1
SCOM - Win 2012 + SCOM 2012 SP1
Also I have a third server (Win 2003 + SCOM 2007 R2) and it sends notifications to the same VMLCS server successfully. The configurations of IM Channels are identical on both servers:
IM server: live.august.ru
Return address: sip:[email protected]
Protocol option: TCP
Authentication method: Kerberos
IM port: 5060
I tried to change the Authentication method to NTLM, and the port to 5061, but it doesn't help...

Hi,
Please refer to these following articles to configure IM channel correctly:
How to Create and Configure the Notification Action Account
http://technet.microsoft.com/en-us/library/hh212835.aspx
How to Enable an Instant Message Notification Channel
http://technet.microsoft.com/en-us/library/hh212690.aspx
Enabling Instant Messaging Notifications in System Center 2012 Operations Manager
http://opsmgrunleashed.wordpress.com/2012/02/24/enabling-instant-messaging-notifications-in-system-center-2012-operations-manager/
Alex Zhao
TechNet Community Support

Three agent UR versions gets installed from gateway - SCOM 2012 SP1 UR4

Hi,
We have a SCOM 2012 SP1 UR4 installation with several gateways that servers connect to and get installation from.
We noticed that when the agent get installed on a client server it gets first the agent itself, then UR1, UR2 and last UR4.
From the XML-section in the task that has installed the agent one can read the following:
SoftwareUpdateInstalled KB2784734-amd64-Agent.msp;KB2826664-amd64-Agent.msp;KB2880799-amd64-Agent.msp; SoftwareUpdateInstalled
Below is from the application log of a newly installed server that got the agent installed.
The question I have is if this is correct? Why are all three UR installed?
Shouldn't it be enough with the latest version of UR? Are they not cumulative?
Can I simply delete the older versions in the agent directory of the Gateway?
Regards S-E
Windows Installer installed the product. Product Name: System Center 2012 - Operations Manager Agent.
Product Version: 7.0.9538.0. Product Language: 0. Manufacturer: Microsoft Corporation.
Installation success or error status: 0.
Windows Installer installed an update. Product Name: System Center 2012 - Operations Manager Agent.
Product Version: 7.0.9538.0. Product Language: 0. Manufacturer: Microsoft Corporation.
Update Name: System Center 2012 - Operations Manager SP1 UR1 Update Patch.
Installation success or error status: 0.
Windows Installer installed an update. Product Name: System Center 2012 - Operations Manager Agent.
Product Version: 7.0.9538.0. Product Language: 0. Manufacturer: Microsoft Corporation.
Update Name: System Center 2012 - Operations Manager SP1 UR2 Update Patch.
Installation success or error status: 0.
Windows Installer installed an update. Product Name: System Center 2012 - Operations Manager Agent.
Product Version: 7.0.9538.0. Product Language: 0. Manufacturer: Microsoft Corporation.
Update Name: System Center 2012 - Operations Manager SP1 UR4 Update Patch.
Installation success or error status: 0.
Windows Installer installed the product. Product Name: Active Directory Management Pack Helper Object.
Product Version: 1.1.0. Product Language: 1033. Manufacturer: Microsoft Corporation.
Installation success or error status: 0.

Hi,
This should be normal, as we can see in the below two articles. When applying Update Rollup 2, UR1 is listed there, and when applying Update Rollup 3, UR1 and UR2 is listed there also.
http://blogs.technet.com/b/kevinholman/archive/2013/04/11/applying-update-rollup-2-ur2-to-opsmgr-2012-sp1.aspx
http://blogs.technet.com/b/kevinholman/archive/2013/09/27/applying-update-rollup-3-ur3-to-opsmgr-2012-sp1.aspx
For example, UR3 can be applied to System Center Operations Manager 2012 SP1 (as released) or a SCOM 2012 SP1 deployment that has had UR1 or UR2 already applied.
Regards,
Yan Li
Regards, Yan Li

SCOM 2012 Sp1 Ur 9

Hello Team,
I am working on scom 2012 sp1 Ur5 and found there is an update available UR9.
can I upgrade SCOm 2012 sp1 Ur5 to UR9 directly or i need to upgrade to UR8 and then UR 9.
Regards

Hi,
We recommend that you install this update rollup package by following these steps:
Install the update rollup package on the following server infrastructure:
Management servers
Gateway servers
Web Console Server role computers
Operations Console role computers
Apply SQL scripts. (See the installation information for the update.)
Manually import the management packs.
Under "Pending Management", Select the a "Agent" and click "Approve" to update agent.
More details:
http://support.microsoft.com/kb/3023167
http://www.ms-opsmgr.eu/?p=1313
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Issue upgrading SCOM 2012 SP1 to SCOM 2012 R2

I have been having a really fun time trying to get my test SCOM 2012 SP1 environment upgraded to SCOM 2012 R2. I initially had an issue with the DB server not accepting connections to SMB which was causing the upgrade to fail stating database permission
issues (that was a fun one to troubleshoot). Once I figured out that problem I am now getting an error in the OpsMgrSetupWizard log that is stating the following:
[14:46:47]: Always:
:LaunchMsiSetup: Complete: 2 seconds
[14:46:47]: Error:
:LaunchMsiSetup: Failed, return code: 1612
[14:46:47]: Error:
:Error:Failed to uninstall previous MOM product on this machine, cannot proceed with upgrade
[14:46:47]: Error:
:Error:Failed to uninstall Operations Manager Agent on this machine. This is fatal error, we cannot proceed with upgrade
[14:46:50]: Error:
:LaunchMSI: MSI E:\Setup\AMD64\Server\OMServer.msi returned error 1603
[14:46:50]: Error:
:ProcessInstalls: Install Item Management Server failed to install. We did not launch the post process delegate.
In the application log I am getting the following error:
"Product: System Center Operations Manager 2012 Server -- The Operations Manager management server cannot be installed on a computer on which the Operations Manager agent, Operations Manager gateway, System Center Essentials, or System Center Service
Manager is already installed. These must be uninstalled to proceed."
I have verified that I don't have any of these installed and have even gone so far as to remove my Config man agent and System Center Endpoint Protection just in case it was getting confused with System Center Essentials.
I am at a loss as to what to try next. Any suggestions?

Hi,
Check if you have the following registry. If so, please back it up first, then delete for a test.
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\C96403E8AD6025B4F9E1FE9C574E34AE
Also, please uninstall MOM product and Operations Manager Agent manually to check the result.
Upgrading System Center 2012 SP1 - Operations Manager to System Center 2012 R2
http://technet.microsoft.com/en-us/library/dn249707.aspx
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Non supported version of SQL with new install of SCOM 2012 SP1

I have SQL 2012 SP1 running on Server 2012. I have tried the SCOM installation with and without CU2 (to fix the 1618 installation error)
SC VMM installed cleanly and appears to work.
The install for SCOM produces an error that says, "The installed version of SQL Server is not supported". I have not been able to find any log from the install that has that error in it.
Also, I have not been able to determine the true requirements of the SQL server for SCOM. (I found dock SCOM 2012 RTM and SQL 2008 R2, but noting for 2012 SP1.
Can someone point me to the correct place for the install log with (hopefully more information) and/or the requrements for the SQL installation?
Roy

The log is not created yet because it has not started the install.
The firewall is the most common issue indeed. Temporarily Disable the firewall and see whether you can continue.
Are you using a developers edition? The only 2 editions supported are standard and Enterprise.
The true requirements for SCOM 2012 sp1:
We recommend that you check for updates and hotfixes for SQL Server. Note the following database considerations for Operations Manager:
SQL Server 2008 R2 and SQL Server 2012 are available in both Standard and Enterprise editions. Operations Manager will function with both editions.
Operations Manager does not support hosting its databases or SQL Server Reporting Services on a 32-bit edition of SQL Server.
Using a different version of SQL Server for different Operations Manager features is not supported. The same version should be used for all features.
SQL Server collation settings for all databases must be one of the following: SQL_Latin1_General_CP1_CI_AS, French_CI_AS, Cyrillic_General_CI_AS, Chinese_PRC_CI_AS, Japanese_CI_AS, Traditional_Spanish_CI_AS, or Latin1_General_CI_AS. No other collation
settings are supported.
The SQL Server Agent service must be started, and the startup type must be set to automatic.
Side-by-side installation of System Center Operations Manager 2007 R2 reporting and System Center 2012 Service Pack 1 (SP1), Operations Manager reporting on the same server is not supported.
The db_owner role for the operational database must be a domain account. If you set the SQL Server Authentication to Mixed mode, and then try to add a local SQL Server login on the operational database, the Data Access service will not be able to start.
For information about how to resolve the issue, see System Center Data Access Service Start Up Failure Due to SQL Configuration Change
If you plan to use the Network Monitoring features of System Center 2012 – Operations Manager, you should move the tempdb database to a separate disk that has multiple spindles. For more information, see
tempdb Database.
Found here:
http://technet.microsoft.com/en-us/library/jj656654.aspx#BKMK_RBF_OperationsDatabase
It's doing common things uncommonly well that brings succes.

SCOM 2012 SP1 : Update rollup installation failed

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