SCOM Availability reports gives monitoring unavailable

Hi,
We are facing issues in availability reports. We fetch daily availability reports for windows servers. We had selected unplanned maintenance and monitoring unavailable as the downtime parameters.
Availability report gives about 2-3 hours as monitoring unavailable for all servers although the agents are healthy in SCOM and management servers are also not down. Please suggest what's wrong here.
Regards,
Daya Ram

Hi,
If the agent is down, and SCOM will send an alert for heartbeat failure. Would you please check out whether those agents have ever been turned off?
And by running below SQL query we can find out all alerts about heartbeat failure.
SELECT
      [AlertName],[BaseManagedEntity].DisplayName
,[RepeatCount] 
FROM [OperationsManager].[dbo].[Alert]
JOIN [OperationsManager].[dbo].[BaseManagedEntity]
ON [ALERT].BaseManagedEntityId=[BaseManagedEntity].BaseManagedEntityId
WHERE [ALERT].AlertName
= 'Microsoft.SystemCenter.HealthService.Heartbeat'
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

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