Scope in your query does not exist

I've created a Search Center Site Collection but the results aren't being refined based on the scopes and I'm getting the message that the Scope in your query does not exist The query is being formed correct as this is what the url displays:
/Sites/Search/Results.aspx?k=bcm&s=BCM
The scope contain one Include rule and the rule seems to work, in that it is finding items (118 in the below example) but the Total is 0. I've tested this similiar configuration in another test site and it shows the same number for both Item Count AND
Total AND it works correctly so I'm guessing this is the issue.
Any ideas?
Joe

Inderjeet,
Both the dev and prod are different is that dev is using a search site col and dev is using just a search page as follows:
dev - http://dev.com/Search/Results.aspx?k=test&s=ACM
prod - https://prod.com/Sites/Search/Results.aspx?k=Test&s=ACM
As for permissions...I noticed that the Ribbon is greyed out in the Search Site Col. I'm an Owner and can add users to that group but am not being provided any access to ribbon. Could that be an issue? I still find it
odd that the Scope indicates results but that Total is blank.
If I rerun the query while on the results search page then it returns results
https://prod.com/Sites/Search/results.aspx?k=test, so it can find the data.
Joe

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Message was edited by:
voodi
Message was edited by:
voodi

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using System;
using System.Collections.Generic;
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Source=Microsoft.SharePoint.Client.Runtime
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Matthew Paisley

Hello
In addition to Geetanjali Arora answer, change also those other columns
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Best regards, Christopher.
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