SCORE HISTORY in Scorecard ( KPI Details ), need explaination!

Details:
In Scorecard > KPI Details > Score History:
In the Score History there are there latest month comparisons include the current standing month.
Questions:
1. How the TREND of this three month get compare to each others?
2. Why the left two months TREND indicator always show DOWN while the current month TREND show correct?
Thanks if any answers,

Hello,
I will try and answer the questions that you have.
1. What you are calling the trend indicators are actually the gap performance trend indicators.  They don't directly compare to each other, but reflect the three month trend of the gap performance number as calculated in the KPIxxx_trddev measure in the model.  The standard formula that we use is a moving average of the KPIxxx_tardev mesaure, which is calculated over three months.  This value is then compared to the Trend Down and Trend Up values specified for the KPI in question.  So the three gap performance trend indicators show the trend of the gap performance in the last three periods.
2. The left two values of the gap performance indicator should not always show down, although there was a problem in this area in some of the older versions of the software.  I believe that this was addressed somewhere around SM 7.0 SP3 or SP4.  Either way, if you upgrade to the most recent support package for the version that you are running, the problem should be resolved.
Hope this helps,
Robert

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