SCORM 1.2 and Saba - Reporting a 0 Score for Track Slide views

Good morning,
We have just transitioned over to our new LMS, Saba.  To say the transition has been rocky would be an understatement.   So, here is what I am dealing with:
I have a very basic reader course where I want to grant someone credit once they have viewed all slides.  I am using SCORM 1.2 and setting either "User Access Only" or "Slide Views Only."  If I use slide views, I set it to 1, it sends a 0 score to the LMS, even if the user views all slides.  I have been able to create a fix by assigning a point value to a click box or button at the screen where I want the user to get credit.  However, this does not seem to be what was intended.
Below are screen shots of my publishing commands, Saba screens, and communication report between Saba and CP.
Content Communication Log with Saba
Content Communication Log
July 14, 2011 5:34:43 AM PDT
Command Received = LMSInitialize
Content Item: Super_Instructor_Role
July 14, 2011 5:34:43 AM PDT Response data (Data sent by Saba LMS to content) =
cmi.core.student_id = EEFIELDS1
cmi.core.student_name = Fields, Eric
cmi.core.credit = credit
cmi.core.entry = ab-initio
cmi.core.lesson_mode = normal
cmi.launch_data =
cmi.suspend_data =
cmi.core.lesson_location =
cmi.core.lesson_status = not attempted
cmi.core.score.raw =
cmi.core.score.min =
cmi.core.score.max =
cmi.core.total_time = 00:00:00
cmi.comments =
cmi.comments_from_lms =
cmi.student_data.mastery_score =
cmi.student_data.max_time_allowed =
cmi.student_data.time_limit_action = exit,message
cmi.student_preference.audio = 0
cmi.student_preference.text =
cmi.student_preference.language = 0
cmi.student_preference.speed = 0
July 14, 2011 5:34:45 AM PDT
Command Received = LMSCommit
Data sent by content to Saba LMS:
cmi.core.lesson_status = completed
cmi.core.lesson_location = 0
cmi.core.exit =
cmi.core.score.raw = 0
cmi.core.score.max = 0
cmi.core.score.min = 0
cmi.core.session_time = 00:00:01
cmi.suspend_data = A1Enone%24nP000AA000AA
cmi.student_preference.audio = 0
cmi.student_preference.language = 0
cmi.student_preference.speed = 0
cmi.student_preference.text = 0
cmi.comments =
July 14, 2011 5:34:45 AM PDT Response data =
error=0
July 14, 2011 5:34:59 AM PDT
Command Received = LMSFinish
Data sent by content to Saba LMS at the time of exit:
July 14, 2011 5:34:59 AM PDT Response data =
error=0
Any help would be greatly appreciated.
Thanks,
Eric Fields
Sr. eLearning Consultant
Coventry Health Care

I would suggest you try using Percent instead of Score, and set the Slide View completion percentage to 100 instead of 1.
Change Reporting Level to Score instead of Interactions and Score.
You haven't shown the screen for Quiz > Pass or Fail settings, but you need to set the passing percentage there to 100% as well if you intend that the learner must view every single slide.
Bear in mind that when using slide views, if you have any navigation buttons on the slides that are set to jump to the next slide when clicked, then the learner does not get a completion mark for those slides.  In Captivate you have to watch a slide all the way to the last frame in order to get it marked as completed.  If for some reason you need to get slides marked as completed despite not being viewed (e.g. when using branching) then you can use our TickTOC widget to gain credit for those slides that are missed or not watched to the end.
http://www.infosemantics.com.au/ticktoc
If you suspect that not all slides will be viewed, you can adjust the Pass/Fail percentage to something less than 100% to allow for the missed ones.
Try these changes and see if it works.
Once you DO find the settings that allow Captivate to work with SABA I would be very interested to know what they were.  I've got a page on my website where I want to show the Captivate config settings for SABA: http://www.infosemantics.com.au/lms_guide/saba  I don't have access to this LMS myself, but perhaps you or other SABA users on this forum can contribute information to make it easier for others to work with it.

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