Scratch code for Norton antivirus not clear

I am not able to identify the initial numbers of my redemption code for Norton Antivirus provided upon the HP 32 GB Flash Drive cover purchased,I can provide the product code or provide photos of the damaged code.
How do i recover the full code for activation of the antivirus software? Please help.
Thank you.

When I transferred to this iMac a year ago my previous pre-Intel chip iMac was running Norton AntiVirus. In transferring programs some Norton apps may have initially come over, but my Norton for Mac was for the pre-Intel models and did not apply. I've never run Norton on this computer but have a vague memory of deleting/trashing some Norton files after the transfer. But I have not been able to find or locate any traces remaining other than this Code 10 message that appears whenever I restart the computer.

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