Scratch Disk Error Has Occurred on Brand New External HD

Here are my specs:
Mac
OS X 10.8.2 Mountain Lion
3.2 Ghz Intel Core i3
8 Gb 1333Mhz DDR3 (was running 4 gb. an apple specialist just installed another 4 of Crucial brand. I wanted 16gb, but apparently I got a Mac in mid 2010 when it's finicky about it's Ram. Ugh)
Photoshop CS5 12.0.4 x64
Brand new 1 TB Toshiba External Used Only as a Scratch Disk,
Available: 999.35
Used 848.3 Mb
Files: 73
Folders: 14
Mac OS Extended (Journaled)
1 TB internal on the Mac that is checkmarked as secondary Scratch.
I'm working with Jpeg image files, mainly using Batch Processing. This error is usually occuring when I go to save my files, but today it occurred in the middle of using Content Aware. My crop tool is set at 250 resolution, and today I hadn't even cropped yet. Mac was freshly restarted last night and only a few picures edited after I restarted, so all memory should have been mainly purged. (although I had used content aware on one picture last night after restarting, a pretty large corner of a studio backdrop)
Should I be partioning my external? Is this TOO much space? My thinking was an empty hard drive wouldn't have to be searched, but I really probably don't know what I'm talking about.
I never got any errors when I was using my internal HD on the Mac, it was just slowing down after using Batch Processing and Actions. (I edit for a photographer) I do realize I should be using Lightroom. I have Lightroom 3, but I just don't have the time to learn right now, as this is the photographers busy season. After this fiasco and learning there is now soft proofing available in 4, I will make it a mission to learn in the new year!
Please let me know any other questions I can answer for you. Thanks.

Lots of options for ordering on the web.
Here are speeds from a previous post I made.
Internal vs external all boils down to connection type and transferer speed. Here is a clip from the web.
"Bottom line seems to be that a good SATA II (3.0 Gb/s) HDD will often achieve a 70 to 100 MB/s long-term average transfer rate. I don't know for sure what older IDE drives can do, but I know it is less. For an external HDD connected by USB2 (a slower interface than SATA), the rate is more like 30 to 35 MB/s (USB3 is faster, close to SATA II rates). Firewire 400 is a little slower than SATA II, and Firewire 800 (uncommon on PC's but on many Mac's) may be faster than SATA II. IF your external HDD is a SATA II and connected by a good eSATA port to your machine, it probably will exhibit a speed close to an internal SATA II drive."
What I get from this is the speed is increasing as you go from USB -USB2 - SATA - Firewire 400 - USB3 - SATA II - Firewire 800.

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HP g7 Laptop - "A Read Disk Error Has Occured - Use Ctrl Alt Delete to restart"

I recently ran into a problem with my HP g7 Laptop. Purchased from Fry's less than 8 months ago.
The issue i ran into is - when turning on the Laptop
1st the monitor did not appear to come on...but it had its just that the montior was not
showing illuminence...
i ran into the DOS message:
"A read disk error has occured
Use ctrl alt delete to restart"
which i did but did not work. I took apart the laptop to examine the hard drive and based on visual review did not appear to be damaged. Though I was shocked to see the hard drive is a SEAGATE product! which i have found to be a NOT RELIABLE hard drive product. I feared the worst knowing i had lost what I had saved and backed up on the C/D drive portion of the Hard Drive. Using a Flashlight to see what appeared on the monitor, I was able to perform the HP Recovery options on the computer but each option ended with the computer replying to the effect the it could not detect or there was no hard drive or c: - anything...which confused me because why was the laptop allowing to performing the recovery options. The last option i tried was to restore laptop to original factory settings. When it completed and I click the button for the system to restart the next error message i received was that "BOOTMRG missing - use ctrl alt delete to restart"
which again did not work.
Can you please bottom line it for me...have i experienced a HD crash and if so how can i know if this is covered under manufacture warrenty? It is upsetting to know that only after 8months of having this product, which i have been very happy with, until now, that the HD experiences a crash. none of the reviews for this product that i have read indicates this problem occuring!
if this is a HD crash, also i am going to have to purchase a new HD correct, if not covered under warrenty?
please help! spending over $600 for the Laptop and it only lasting a little over 8 months is not acceptable!
Sincerely
Frustrated Customer
San Jose, CA

Hi admiral74,
Call in and speak to a customer service rep. That will be the only way to know if it is still covered by warranty.
Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Work stoppage because of scratch disk error. The torture continues! Please help!

Hi, everyone:
I would greatly appreciate help.
In December, I began receiving the error message Could not initialize Photoshop because the scratch disks are full. I deleted all the large files from my hard drive, and the problem went away.
Now, I am working on a large Photoshop file (i.e., 585,155kb). I am working at 300 ppi for print reproduction, using multiple layers. I am opening each new image to be added to the master document in a separate Photoshop window. I set the resolution of each at 300 ppi, then crop and transfer to its new layer in the master file (using drag and drop). After I crop and transfer, I close the open window of the file I just cropped and transferred. No other programs are running. This seems to be fairly standard stuff.
All was fine (although very slow) until two nights ago. When cropping, I received the error Could not complete your request because the scratch disks are full.
Once again, I researched scratch disk error messages, and I came to the conclusion I had no choice but to increase my RAM. So, I upgraded from 512MB to 2 GIG. (I successfully opened my PC and installed the RAM myself, confirming it on the Properties window. A major success, as the RAM was costly, and difficult to find, so I saved some money and time by installing it myself!)
With great enthusiasm and excitement, I opened the master Photoshop file again and the next image to be set to 300 ppi, cropped, and transferred over to a layer. But, when I tried to crop, I received the SAME sickening message, Could not complete your request because the scratch disks are full.
How can this be? I have four times the RAM I had before, which was costly, and I expected Photoshop to work swift and smooth with this new, more efficient increase in RAM. I am simply bewildered.
I tried changing my Scratch Disks to C: rather than Startup, but then I received the error message You currently have Adobe Photoshops primary Scratch and Windows primary paging file on the same volume, which can result in reduced performance. It is recommended that you set Adobe Photoshops primary Scratch volume to be on a different volume, preferably on a different physical drive.
More scratch disk torture.
None of this makes any sense, and, while Photoshop error messages are upsetting, they dont explain what you should do. I am not a programmer, and I am totally stumped.
I know that someone somewhere upgraded their RAM and still received a Scratch disk error too, so I hope someone can advise me on what I need to do next. I cannot continue my work and just spent a lot of money on RAM.
Thank you!

Hi, everyone: Thank you for your help with my problem. I appreciate everyones time and feedback, as well as the openness to help and explain (and further explain) what I do not fully understand. I learned a lot more, as Photoshop always introduces new things to learn and figure out. (One has to be part programmer to make PS work!) I appreciated the clear instructions and simple analogies too (for example, the head vs. suitcase was great).
Good news: The Scratch disk error has subsided for now!
I believe (although I am not certain) that the problem was something very simple after all, and I am embarassed. Only time will tell if this was really the culprit, for, if the Scratch disk error reappears later, it may be something else all together that is lurking in the background.
For now, it seems to have been a problem that Peter K.s advice helped me discover...
Peter's advice was to check the crop settings in the option bar for the common mistake of specifying pixels/cm rather than pixels/inch. My setting was correct (pixels/inch). However, I inadvertently used my pixel width number as inches in the Width setting, causing a MUCH bigger file than intended. When I changed the number, the Scratch disk error disappeared, putting me back in business! Thanks, Peter, for pointing me the direction that eventually revealed the problem.
Could it be this simple?
I kept working most of the night to test drive, free of the Scratch disk error for now! I hope the good fortune continues.
The lesson for others may be to check simple settings carefully first, before diving into the deep end of Photoshop.
Meanwhile, the new RAM is speeding up Photoshop considerably, so I feel like it was a good investment and will probably help safeguard against further Scratch disk errors, which I have had in the past. Also, Ive taken everyones advice to consider a dedicated, separate HD for Photoshop Scratch disk use. Ill plan that as a future/next investment. However, technical notes say an external HD isnt a good idea, but I dont have capacity for an internal HD, so it will have to be an external one. I would appreciate any words of wisdom here. Also, I still have to research SATA-II drives too (which are new to me) and ascertain if I can utilize one on my system. It may simply be too old for this technology, if it is new?
If interested, I also tried several things:
(1) Checking the space available on my HD again The pie chart indicated it was approximately half full (there was 46% free space, or 34.38 GB free space). I'll look for more to remove, but it seems reasonable to have 46 percent available, I think.
(2) Checking the need to DEFRAG The Analyzer said a DEFRAG was not needed, and, indeed, the color chart that plotted the files showed only a thin red line or two (red indicates fragmentation).
(3) Searching for more TEMP files to delete. I found 750 MB in TEMP files to delete, so, while not a lot, there were some still there. Previously I followed these directions to safely delete temporary Internet files: Ctrl Panel > Internet Options > General > Delete Files > Delete all offline content. But, when I navigated to C:\Windows\Temp, sure enough, I found more. Directly opening C:\Windows\Temp seems to be more effective. (I have done it that way in the past too, but lately I was trying to follow the "safe" way I had stumbled across recently.)
(4) Checking my Photoshop Memory Allocation, which was already set at 85% (which may be too high, so I may back it down later, but I did not change it for now). I remembered adjusting it some time ago, but I had forgotten by how much!
I also read the links that everyone recommended, as well as numerous other documents I found across the Web. Some introduced still more to learn/understand, of course.
Thank you once again. Ill resurrect or repost if the Scratch disk error haunts me again later, but, for now, a happy ending.

Brand New iPod- Brand New Account- Could Not Sign In An Unknown Error Has Occurred

Just got home with a brand new iPod touch from the Apple Store. iOs 6.0.1
Set up a brand new Apple ID and iCloud account. Verfied and confirmed the account via email on the iPod. iPod has not been attached to a computer.
I am attempting to download some free apps from the App Store and I get the following error:
Could Not Sign In An unknown error has occurred.
I went into Settings/iTunes & App Store and attempted to enter my Apple ID and Password. I get the same error:
Could Not Sign In An unknown error has occurred.
I clicked on Forgot Apple ID or Password? I then select Enter Your Apple ID. I go through the Password Retrieval process in iForgot. I select Answer Security Questions. I verify my date of birth. I correctly answer my Security Question. I attempt to enter the same password I already have (in an attempt to eliminate the scenario where my password may have been mistyped). I get the following message:
The password specified has been used in the past year. Please select another.
Now I know that the password I have been entering in the App Store and in Settings is correct becasue I just set up the new account and have only had one password.
I cancel out and close the Safari iForgot window.
I go back to the App Store and attempt to login using my correct Apple ID and an intentionally mistyped password. I get the following message:
Your Apple ID or password is incorrect.
Now I know the Apple Store does indeed recognize my correct Apple ID/Password combo, otherwise I would get the same Unknown Error message.
I have attempted to force quit all apps, reboot, re-try and reboot ad nauseum, but to no avail.
So, someone at Apple, tell me, what the heck is going on? How do I proceed?

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I am getting "an unknown error has occurred" when trying to download any free apps from my brand new 4GS iPhone

I am getting "an unknown error has occurred" when trying to download any free apps from my brand new 4S iPhone.
Please Help!!

I had the exact same problem. Worked fine for a couple days then suddenly getting this error. I fixed it, however.
Do this:
Open the App Store app on your phone.
Go to the "Featured" section.
Scroll to the very bottom of the page and click on your Apple ID.
Screen pops up. Choose "Sign out".
Scroll to the bottom of the "Featured" section again.
Sign back in.
Try your download again.
This worked for me. Good luck!

My tv shows that I have purchased won't play. It says loading, then says authorizing then it says A error has occured loading this content. I just bought apple tv brand new. Any suggestions?

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This is happeningto you as well?

PSE 8 - How do I fix the error message: An error has occurred reading files or writing to disk...?

Hello
I am using Photoshop Elements 8 on Windows 7 (64 bit). I have all my photos stored on an external hard drive connected by usb. The photos were transferred onto the HDD from a Windows XP machine. I bought a new computer so I installed Photoshop 8 and imported all my photos to the organiser from the HDD. I have also taken some photos yesterday which I have uploaded to the HDD.
Now, when I want to delete a photo I check the box to say I want it to be deleted on the hard disk and I get the error message: 'An error has occured while reading files or writing files to disc. The disc may be full or there may bea problem with the source media.' This does not happen with the photos I uploaded yesterday, only the ones which were put onto the HDD from the XP machine.
Please could someone help? I have tried the File>Catalog> repair and optimise functions. I have reinstalled the software. It still does the same.
Thank you in advance
Dave

David GW wrote:
The error message goes on to say, Please check your device settings or consult your device documentation regarding resolving writing errors. Which device do you think they are referring to?
Sorry, but I would have thought that this was rather obvious! The only device capable of being written to under these circumstances is your CD drive; after all, it's a CD you are trying to create...
You have two potential major causes of problems here. The most common cause of these difficulties is the disks themselves - you only need a batch with poor reflectivity to cause all sorts of read errors, so that's the first thing to try - using a different brand of disk to write to. The second thing you have to realise is that CD writers have a finite life - the lasers in them simply don't last for ever, and towards the end of their lives the power behaviour tends to be a bit erratic, and it tends to fall off somewhat - which causes the same sorts of errors, simply because the dye doesn't get evaporated efficiently. This causes mis-formed pits, hence the read errors. The only solution here is to install a new drive.
When it comes to reading, commercial CDs have a much higher reflectivity than ones you write yourself, so often these will play whilst your own will fail - a common cause of confusion, this. But it's worth checking; if you get failures to reproduce all of the tracks from a commercial pressed CD, then almost certainly your drive is failing.

"A Disk Read Error Has Occured" past 239 FSB?

The title says it all. I'm runnin an Neo Platinum 2 and when booting up overclocked past 239 FSB I get "A Disk Read Error Has Occured" and it asks me to reboot. Is this as simple as my SATA being overclocked too far? I was under the impression this board had an SATA lock, but I could be wrong. Any suggestions on getting past this? Or have I reached my peak?

Quote
Originally posted by sarlen
67 mghz? That doesn't make any sense - giving it a try right now though. The ram is tricky though, I hear Ballistix is unrealiable. I'm doing 2.5-2-2-5 at 243, but nothing will make it run 255 for me (next step up to keep my cpu at 2.55). I suppose 243 isn't bad, anyone have any ideas on getting more out of this ram though?
my 3200XL doesn't even reach 210 with ras cas at 2 :/

An error has occurred while erasing your restore destination disk

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My MBP has crashed & won't start beyond the grey screen and spinning wheel. System restore from Time Machine backup won't work. I tried all these without success
Safe mode (hold Shift during power-up)
Verbose safe mode (hold Shift + Command + V during power-up) which reports
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               ** Root file system
                    Executing fsck_hfs (version hfs-226.1.1).
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I repeatedly tried system restore from Time Machine backup, but get the error:
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I tried erasing the hard disk partition with Disk Utility but got the error
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Now totally out of ideas. Have I overlooked anything? Is my hard drive a goner? BTW my battery is also saying "Replace soon", but I don't know if that's relevant. All help gratefully appreciated!

There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.
1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
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4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

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Hi All,
I have installed and prepared one Data Injection scenario and then have Run the test couple of times and then closed Sprinter. Then I create another Data Inject test and "DataInjextExample.xls" and have added it in "Add Data Set".
When i execute this new Data Inject Test, it shows me error with referance to a data field ('Full name of first or sole applicant") from earlier Test's Excel data sheet where as I have alreadty removed DataSet referance from the "Add Data Set".
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An error has occured and Sprintet needs to close. " type does not have property named 'Full name of first or sole applicant", so cannot dort data collection.
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Thanks,
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Hi, Once you launch Sprinter, make sure the Sprinter Agent is running.
Now go to the Notification area and uncheck the option which says "Start Sprinter Agent when Computer Starts"
Click on Reset.
Restart the computer and start working on HP Sprinter.
Please let me know if this worked.
Thanks & Regards
Gaurav

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when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

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Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
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If instead you get an error message during the install, let us know what it says. (Precise text, please.)

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I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???

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I transfered my iWork '09 to my new Mac Air. Now my Keynote won't open. I get message, "An unexpected error has occurred, please quit and reopen Keynote." This doesn't work.

so Keynote still isnt working after installing, I thought you had it sorted from your last post.
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the iWork ’09 folder from the main HD > Applications;
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the individual iWork application plist files found in HD > Users > (your account) > Library >
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trashme       webpage
apptrap        webpage
appcleaner   webpage

TS3221 I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the p

I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?

Maybe:
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Also see:
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Scratch Disk Error Has Occurred on Brand New External HD

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