Scratch Disk Problem

I am running Audition 2 and cannot get preferences to recognize the second internal drive (D:) for use as a scratch disk.
Only the C: drive and the external F: drive come up.
This is a recent problem. There is nothing wrong with the D: drive: it has 150 GB free.
Oddly, this problem also affects Soundbooth CS4, but none of the other CS3 or CS4 apps (Photoshop, Premiere, Illustrator...)
I've tried restarting. Is there any way to throw away the preferences files for both Audition 2 & Soundbooth? Do I need to reinstall?
System: Windows XP Pro SP3 3 GB RAM
Drives: C:150 GB (internal) D: 250 GB (internal) F:1 TB (external)
Thanks,
Felicia Lovelett

Felicia Lovelett wrote:
I've tried restarting. Is there any way to throw away the preferences files for both Audition 2 & Soundbooth? Do I need to reinstall?
System: Windows XP Pro SP3 3 GB RAM
Drives: C:150 GB (internal) D: 250 GB (internal) F:1 TB (external)
Hmm.... the available drive preferences aren't stored by Audition, but are gathered on the spot from the OS when the function is called. So when you select the three dots to set the temp folders, you aren't looking at Audition at all, but the OS. On the face of it, this isn't an Audition problem at all, especially if other apps aren't finding it either.
There are several possibilities, but without looking at your system I don't think that any of us would actually be able to say definitively what's causing this. Quite often D drives are non-writable - because they are generally CD or DVD drives. But that shouldn't affect what Audition sees, or is reported by the OS at all - it should only list writable drives, but it should certainly list all of them! The only thing that I can think of that you could try easily is to change the drive letter for your second drive to something completely different (try Q), and see if Audition/SB see it then. Look at http://support.microsoft.com/kb/307844 for more information about this.

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