Scratch iPhone 6 Plus screen

Hallo, I have a little scratch on screen!!! Please, do you have the same problem???????? I have bought it on 12/10/2014. Thanks

Contact Apple for your support options.  User damage/abuse isn't covered under warranty.  Apple may offer screen replacement, at an associated cost.
Apple - Support - Service Answer Center

Similar Messages

  • IPhone 6 Plus screen is pathetic!!

    Why my 6 Plus is getting scratches so easily though I take a good care of it?
    I never had any scratches on my previous iPhone(s). Isn't supposed to be Corning Gorilla Glass which is scratch resistant!!!
    This is really annoying. Has Apple reduced the quality of the glass?

    I'm infuriated by the "higher level" posters whose answer to the scratching issue is "put the phone in a case".
    Apple invests a lot of time for the beautiful design of iPhones, and promotes the look and feel of the devices in their keynotes and marketing. How these phones feel in the hand — for example the smoothness and rounded edges of the display — is one of the reasons why I love iPhone. There is the premium quality feel to them.
    A case would negate the feel of the design and also the thinness of the phone. If the screen's quality is so bad that the phone NEEDS a case, Apple could've just as well designed a rectangular brick to be hidden in one.
    Two years with iPhone 5, without a case: not a single scratch on the screen when I sold it. All it took was some common sense taking care of the phone: I kept it in a pocket, always by itself. I didn't lay it screen down on hard surfaces. Etc.
    With the same level of care with iPhone 6, the screen has a few scratches on it (visible in hard light). Disgusting. The quality of the screen/glass in iPhone 6 is clearly inferior to iPhone 5. There is no denying it.
    "Put it in a case." No. I want to enjoy Apple's design. The correct solution to the scratching issue is that Apple replaces the glass with better quality glass that has the same scratch resistance as iPhone 5 had.
    A few days ago I also got the iPhone 6 Plus. Unboxing it, I removed the plastic that covers the glass, and lo & behold: there was a 1/4 inch scratch on the bottom bezel of the phone, courtesy of Foxconn (factory FK2). So in this case, the first scratch was included in the price. "Cosmetic damage" right from the factory. Wow, Apple.

  • IPhone 4s screen can't be scratched

    I've got an iPhone 4s like 6 months ago. I protect my screen with a screen protector, but my friends told me that iPhone's screen can't be scratched, its this true?

    Of course it's not true. It's made of glass. No matter how hard the glass is, it can be scratched.
    As a practical matter, I never use screen protectors and I've had iPhones since the original in '07. I've never had scratches on the screen.

  • Iphone 6 plus screen flashing white and black

    My iPhone 6 Plus 16Gb suddenly started to show screen artifacs, like flashing with white and black, so I can't see the springboard only black and white screen. Restart of the phone didn't help. Even when the phone is booting, Apple logo doesn't appear and then again flashes. As it seems on background everything is working, as I can receive sms and phone calls. It is just the screen. iPhobe 6 Plus is brand new, I've been using it for 1 week and it never dropped. No physical damage, no nothing, just flashing

    Have you tried a Reset by holding down the Sleep / Wake Button and the Home Button at the same time until the white Apple logo appears, then let go of the buttons, but wait until the Reset completes and you are back at your lock-screen?  If this doesn't work then do you have a computer with the current version of iTunes?  If yes and you already have a Backup of your Media and Data on iCloud or iTunes, then you can put the iPhone in DFU Mode.  Don't do this unless you have a Backup and also have a computer with the latest iTunes.  You will need your Apple ID and Password.  To go to DFU Mode you can hold the Home button while you plug the Lightning Cable into the iPhone, a graphic will appear on the iPhone screen showing that you need to connect to iTunes.  At that point just connect the iPhone via the Lightning Cable with USB into your Computer.  Open the iTunes App on the Computer and wait until a button appears representing the connected iPhone.  Then click on the iPhone button on the iTunes screen and it should open to the Summary page.  At that point you can Restore the iPhone to Factory Settings and bring it up as A New Phone.  The iPhone should screen should then show Hello and you will need to connect to your WiFi via your Router WiFi Password and then answer all the question put forth by the iPhone.  When the "Lets Get Started" occurs you can thoroughly check out the iPhone to make sure it is all OK.  When satisfied that things are good, you can plug into the computer and iTunes and this time Restore from Backup.  or if you Backup is in iCloud you can Restore over the air. 

  • My iPhone 6 plus screen was crashed, how much is the cost if I want to repair it at Apple? FYI: I didn't bought Applecare

    My iPhone 6 plus screen was crashed, how much is the cost if I want to repair it at Apple? FYI: I didn't bought Applecare+. I bought my iPhone 6 plus 3 months ago in Singapore.

    $129 US. https://www.apple.com/support/iphone/repair/screen-damage/ For local pricing call your nearest Apple store. If you live somewhere other than Singapore you'll have to send the phone to someone you trust in Singapore and have them take the phone in to have it repaired. iPhone's do not have an international warranty and can only be serviced in the country they were purchased.

  • My Iphone 6 plus Screen cracked

    i slightly cracked my T-Mobile iphone 6 plus screen in the bottom an i wanna know if apple fixes that proplem without me having to pay T-mobile 150$ for another one 6plus please help

    If you have Apple care it is $79 - if not it is $129 for all the models except iPhone 6 which is $109
    http://www.apple.com/support/iphone/repair/screen-damage/
    (921)

  • IPhone 6 plus screen cracked. Please advise best course of action.

    Hi all, hope someone can help. My son has a iPhone plus and has just cracked the screen. He is very careful with all his devices and has never broken any thing like this before hes very careful. But what I'm asking is what is the best way to get this fixed. We are in Northern Ireland. Please help any advice would be great. Thanks in advance.

    Hey SciGibson,
    Sorry to hear about your son’s iPhone. The best course of action would be taking it to an Apple Authorized Service Provider to get it fixed. Take a look at the link below and put in your location in the Service section to get you the closest shop to you to take care of this. 
    Find Locations
    https://locate.apple.com/ie/en/
    Take care,
    -Norm G.

  • Iphone 6 plus screen crack, how much does it cost.?

    Had iPhone 3,4 and 5 and never had protective case. over the years phones fell several times. they even fell down on road, except for small dings on the edges they  never had cracked screens.
    6 plus screen cracked after falling less than 3 feet (from back pocket) on to wood floor, even with protective case (bought case so that it won't slip from the hand, phone being so slippery).
    I think,  Quality of apple hardware and software went down drastically with latest round of refresh.
    iOS 8 has lot of issues.
    usually hardware is high quality but seems like that is not the case anymore.
    Even worse part of the experience is:
        had online chat with apple support person and (Julian) he/she mentioned he/she will give me a deal for $129, fixing the screen.
        After a quick google search, seems like list price of fixing the screen is in fact $129, I don't think there is any deal  (see the question).
    Question::
      How much does it really cost to fix the screen crack. screen is working fine.
    https://www.apple.com/support/iphone/repair/screen-damage/      
    Page lists price as $129 but support live-chat person mentioned around 350 something and offered deal of $129. 
    Did anyone had the iPhone 6 plus fixed ? if so how much did it cost, without applecare.??

    bezawada wrote:
    Had iPhone 3,4 and 5 and never had protective case. over the years phones fell several times. they even fell down on road, except for small dings on the edges they  never had cracked screens.
    6 plus screen cracked after falling less than 3 feet (from back pocket) on to wood floor, even with protective case (bought case so that it won't slip from the hand, phone being so slippery).
    I think,  Quality of apple hardware and software went down drastically with latest round of refresh.
    iOS 8 has lot of issues.
    usually hardware is high quality but seems like that is not the case anymore.
    Even worse part of the experience is:
        had online chat with apple support person and (Julian) he/she mentioned he/she will give me a deal for $129, fixing the screen.
        After a quick google search, seems like list price of fixing the screen is in fact $129, I don't think there is any deal  (see the question).
    Question::
      How much does it really cost to fix the screen crack. screen is working fine.
    https://www.apple.com/support/iphone/repair/screen-damage/     
    Page lists price as $129 but support live-chat person mentioned around 350 something and offered deal of $129.
    Did anyone had the iPhone 6 plus fixed ? if so how much did it cost, without applecare.??
    Whole unit replacement of an iPhone 6 Plus is $329 USD + tax.
    Screen replacement only is $129 USD + tax.
    Either you misunderstood, or they were simply trying to explain how a screen replacement is less expensive than whole unit replacement.
    Why do you care if it's a 'deal' or just the normal price?  Are you wanting to be treated special and different from other Apple customers?

  • IPhone 6 plus screen corner bright white

    Hello everyone :
    This is my first ever post.Here's the situation.I got a brand new iPhone 6 Plus and when I was browsing on Safari, there's a tiny white gap between the screen and the glass. I check the other phones in other Apple Store and I see all of them have similar gaps between the display and the glass.Wanna ask does this problem occur to u as well.Because I am considering to refund the phone and buy a new one again.

    Have you tried a Reset by holding down the Sleep / Wake Button and the Home Button at the same time until the white Apple logo appears, then let go of the buttons, but wait until the Reset completes and you are back at your lock-screen?  If this doesn't work then do you have a computer with the current version of iTunes?  If yes and you already have a Backup of your Media and Data on iCloud or iTunes, then you can put the iPhone in DFU Mode.  Don't do this unless you have a Backup and also have a computer with the latest iTunes.  You will need your Apple ID and Password.  To go to DFU Mode you can hold the Home button while you plug the Lightning Cable into the iPhone, a graphic will appear on the iPhone screen showing that you need to connect to iTunes.  At that point just connect the iPhone via the Lightning Cable with USB into your Computer.  Open the iTunes App on the Computer and wait until a button appears representing the connected iPhone.  Then click on the iPhone button on the iTunes screen and it should open to the Summary page.  At that point you can Restore the iPhone to Factory Settings and bring it up as A New Phone.  The iPhone should screen should then show Hello and you will need to connect to your WiFi via your Router WiFi Password and then answer all the question put forth by the iPhone.  When the "Lets Get Started" occurs you can thoroughly check out the iPhone to make sure it is all OK.  When satisfied that things are good, you can plug into the computer and iTunes and this time Restore from Backup.  or if you Backup is in iCloud you can Restore over the air. 

  • Best iPhone 6 Plus Screen Protector

    I have a Zagg for my iPhone 6 but my sister is looking for iPhone 6 Plus screen Protector, I wonder if this LUVVITT is good brand or not for screen protector,
    They look good but Im not sure for my iPhone 6 Plus
    LUVVITT Screen Protector for iPhone Plus

    Go with the Arcadia Oleophobic Tempered Glass screen protector ! It is amazing!! I bought it because its the only one I've found to have a 5 star rating on Amazon and its only $11.95! It works great, goes on easy and doesn't inhibit the touch functionality at all. Its super hard and protective but is also thin enough that it doesn't seem like its even there! I would definitely recommend this one over any other ones out there!

  • Iphone 6 screen scratches very easily, just by normal use. Anyone else? What is Apple doing about it! It shouldn't be like that, it is way more fragile than Iphone 5 and 5S screeens!

    Iphone 6 screen scratches very easily, just by normal use. Anyone else? What is Apple doing about it! It shouldn't be like that, it is way more fragile than Iphone 5 and 5S screeens!

    carolina.leonardi wrote:
    Iphone 6 screen scratches very easily, just by normal use. Anyone else? What is Apple doing about it! It shouldn't be like that, it is way more fragile than Iphone 5 and 5S screeens!
    I disagree. That is the problem with 'opinions'.
    Pete

  • 4 day old iPhone 6 screen already scratched d

    Is apple
    planning on doing a recall/replacement on the iPhone 6 screen?  My phone is 4 Days sold and alreafy has a giant scratch in the middle of the screen despite extra care and cover.   Had my 5S for over 1 1/2 yr. and never had this issue.  Very upset

    It's not good but then it's not strictly a warranty claim as cosmetic issues with scratches doesn't make the phone faulty. Apple have never allowed a warranty claim for cosmetic damage. This is to be expected given the things halfwits do to phones and then try a 'free' repair. We had one here where the punter dropped the phone 2 floors off the balcony in a shopping centre, on to concrete and then demanded a new phone as the original was 'too flimsy' for normal use.... I have cosmetic damage with every Samsung phone I've ever had, using it for work  gets it battered to hell in short order. The only option being a hard case. It sounds hard but pay the €100 for a new screen and invest in stick on  screen protectors and a flip case?

  • My iPhone 5c Screen Scratches Easily

    I got my iphone 5c a week ago today. I feel like the screen is alot worse than my old 4. My 4 never had a scratch on the screen and i had it for over 2 years. On this 5c i literally have 10 major scratches on the screen. The back of the phone is in perfect condition. I've never even dropped the phone or anything. Im really annoyed because i payed alot for the phone and it scratches up. Im OCD about it and cannot stand it. What should I do? Is there anyway I could get them removed or do I contact apple? Thanks everyone.

    i have the same issue
    i bought brand new 5c like 2 weeks ago
    the first day i bought it,i haven't even put my sim card yet, i look at the screen there is 2 scratches on the right side of the screen,
    i always treat my phone gentle & never put it on rough surface
    and then at night i checked the back cover there's also scratches on it.
    then i decide to put a screen protector on. this never happened on my old iphone 4
    use my iphone 4 for like 3years with no protectors.
    i believe the quality has down

  • Scratch iphone 6 plus

    How is it possible to remove scratches iphone 6 plus gray sidereal behind?
    with a paint pen? or markers Fix It Pro?

    This is the problem I do not know what color code is it? Apple can help us, does not want to share the color code?

  • Iphone 6 plus screen frozen when downloading movies from itunes

    My iphone 6 plus screen froze up when I tried to rent/download 2 movies on iTunes. I did  not have enought free space to accommodate I guess, so instead I tried downloading it on my iPad since I had more storage space...but when I tried to rent it on my iPad instead, iTunes says I already rented it... Will I be paying for the two movies I rented since I dont have enough space to watch it? And how do I unfreeze my screen?

    Hello there, Zara2aj.
    When renting movies on your iOS device, the following Knowledge Base article explains where to locate it and the availability of that rental on other devices:
    FAQs about renting movies from the iTunes Store - Apple Support
    Where can I find movies that I rented?
    Find your movie on the device you used to rent it. Follow these steps:
    Mac or PC: Go to the Rentals tab in the Movies section of the iTunes Library.
    iOS device: Go to the Rental tab of the Videos app.
    Apple TV:
    2nd or 3rd generation: Look in the top shelf of the main menu.
    1st generation: Go to Movies > Rented Movies.
    Where can I watch movies that I rented?
    Mac or PC
    iPhone, iPad, iPod touch (with iOS 3.1.3 or later)
    iPod classic, iPod nano (3rd, 4th, or 5th generation)
    TV using Apple TV
    Watch your movie on the device you used to rent it. If you rented the movie on your computer, you can move it to an iOS device or Apple TV (1st generation). To do this, connect the devices and sync using USB. When you move a rented movie from your computer, it will disappear from your computer’s iTunes library. You can move the movie between devices as much as you want, but you can only have it on one device at a time.
    If you rented the movie on your iOS device or Apple TV, you can’t move it to any other device.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Cracked my iPhone 6 Plus screen :(

    How much is a new iPhone 6 Plus screen going to cost, without AppleCare  ?

    $129 in the US. Link about iPhone repair can be found here:
    https://www.apple.com/support/iphone/repair/screen-damage/

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