Scratch on my 4 day old iPad screen

Hi guys,
I've somehow managed to get what I think is an inch long "U" shaped scratch on my 32GB iPad screen - 2 inches in from the back bezel; it may be a crack though - hard to tell. I've been incredibly careful with my new iPad (It's only 5 days old), I've been using a slip case and not even putting it down on tables without first putting something soft down for it to sit on.
Bit gutted really - Apple don't seem to sell screen protectors through Apple stores, and they had sold out of the official Apple case. Was told these things are basically scratch proof so pretty shocked to see such a deep scratch seemingly from no-where. I've had my current iPhone for about 18months with no case in my pocket with keys and coins and have nothing nearly as horrendous as this scratch on my iPad.
I've called Apple support and they told me that doesn't sound normal and have booked me into speak to a Genius this evening to check the device for defects.
Just wanted to ask if anyone else has had similar experience and if they had a resolution.
I've been having a pretty bad run of luck recently, so I thought I'd treat myself to a new toy - and it's been a fantastic device the past few days, but now worried that it's a little more fragile than people are being lead to expect, and that I'm going to pick up more damage before the device is even a month old...
Will report back after I talk to the guys at the Genius bar later tonight.

I learned my lesson, I slide my ipad only a couple inches on a wooden table and scratched the back side. If I were you I'd get a boxwave antiglare screen protector for the front. and a zaggs back protector for the back. I found this combination to be a really good way to keep your stuff protected. I really don't recommend using zaggs screen protector because its rubbery... it makes it difficult to swipe and stuff on the screen. BoxWave's is pretty smooth and really reduces on the glare/fingerprints.
Good luck!
http://www.boxwave.com/accessories/apple-ipad-screen-protectors_3779.htm
http://www.zagg.com/invisibleshield/apple-ipad-3g-cases-screen-protectors-covers -skins-shields.php

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