Scratched screen on iPad
I have had an iPad 2 for about 18 weeks, and during those 4 and a half months the screen on it has cracked 4 times. So total I have only had my iPad, with me, for about a month. I use it for school so that hasn't helped me a lot. The first three times it occurred in the same spot (Upper right hand side, next to the volume control and the mute/lock rotation switch). It wasn't a crack but more of a under the screen scratch.
I had to pay $20.00 for the first repair. After I received the iPad back, it cracked with in 2 days. So I had to pay $50.00 for the second repair. After about 3 weeks of waiting I received it back again, and this time, within 2 hours of handling it, it cracked while I was putting on my case (and the cracked occurred in the same exact spot again, all 3 times). So I told them what happened and the reduced my price to $50.00 again instead of paying full price for it which would be $400.00. So far I have paid $120.00 in repairs, and quite frankly I can't afford to pay anymore as high school student.
I got my iPad back sometime last week, and when I received it back it was broken in the bottom left corner. It had this wrap around it that said "Do Not Remove". Within a week there was another crack on the iPad, but this time it was connected to the bottom left corner where the iPad was previously broken. It would cost $400.00 for this repair. I can not afford to pay $520.00 in repairs. I had a OutterBox on my iPad all 4 times.
So my question is there anyway I can get a reduced price on my repair? Like I said I've had the OutterBox on it all 4 times. Doesn't their company repair it for free it it's breaks while using their products? I need help. Thank you.
EastCoastLaxBro wrote:
So my question is there anyway I can get a reduced price on my repair? Like I said I've had the OutterBox on it all 4 times. Doesn't their company repair it for free it it's breaks while using their products? I need help. Thank you.
we can't speak on behalf of either company. You need to ask them directly as each occurence is on a case by case basis.
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