Scratches on my Lumia 920

I just got a Lumia 920 this week. I just dropped it and put some minor nicks into the back of the body. Should I take it back to the AT&T store? Or should I try and remove the nicks?

Spieg89 wrote:
Well I do have the insurance on my phone
In that case you may as well make good use of your insurance. However, there may be a clause in the insurance whereby you may have to pay an excess within the first x. amount of months when making a claim. For instance, my insurance stipulates that I have to pay £70 if making a claim within the first three months of taking out the insurance.
If there is such a clause on your insurance you'd be wise to wait before submitting a claim.

Similar Messages

Does anyone have a scratch on their Lumia 920?

I thought that the lumia 920 is supposed to have scratch resistant gorilla glass? Some how after 3 days of carrying the phone in a pocket there are scratches visible on the screen : ( Do I have a defective unit??? I'm very disappointed what should I do?

I feel like I have a lot of scratchs on mine from absentmindedly setting it down screen down. This has only happened twice and I can clearly see where the weight of the phone rests on the table/surface I set it on due to scratches in 2 bands about 1cm in from the long sides of the phone. This hasn't happened to me with any other phone because the glass wasn't near the highest surface on the front of the phone nor was it curved. I can really only see this small scratches with the screen off at an angle, or if I looks really hard since I am aware of them now.
I am ordering a screen protector so I hopefully wont have to baby my phone and always set it in a padded cradle to not get scratched. My Samsung Focus would get thrown across the room to couches and tossed to desks for the past two years with only minor scratches since it had raised edges around the screen preventing the glass from getting scratched by tiny pieces of dirt.
LESSON: never ever set your Nokia 920 face down on something since it may get micro scratches that will make you self conscious of your phone screen!

Lumia 920 Facebook connection very slow over WiFi ...

Since the Portico update the connection to Facebook both in the People and Me hub as well as in the Facebook app is very slow over WiFi, whilst still good over 4G/LTE (with WiFi off). The connection to the Nokia account also appears to have a similar problem. All other accounts and apps have good speed over both cellular and WiFi connections.
Any ideas anybody?
PS: FYI, a bit more info about the history and context: When I noticed the problem the first time after the update, I tried to solve it by deleting and re-adding my Facebook account on the phone. Unfortunately, that made me lose my Me hub tile, so I decided to do a full reset. That again unfortunately got stuck on the togg wheels, so I restored the phone using Nokia Care Suite with the latest firmware, and restored my accounts, apps and settings from scratch. Everythings seems to work fine now, except the above mentioned Facebook and Nokia account connectivity problem.

Did you somehow solve this problem?
I have the same issue here with my Lumia 920.
However I have already found out that it only applies to my home Wifi. All other Wifi networks i was connecting to did work flawlesly.
I need to note that all other devices on my home network are using facebook without a glitch. Only Lumia has some problems with it.

Lumia 920, screen rotation not working, loosen obj...

I have pre-ordered the lovely yellow 920 from Telstra Australia, in November, arrived around start of December. It is a fantastic phone to use, however there are several hardware and software issues influencing this experience in a bad way. Anyone have the same experiences with the folloing issues?
Firstly, I have noticed only in just a few days of using it, the screen can get obvious scratches very easily from normal use without screen protector film. Now, there is a pattern of many scratches from swipe up to unlock gesture. I though it would be as least do better than iphones
Secondly, I have noticed what feels like a chunk of loose object inside the phone, as I shake it quickly left and right, which could even be heard, as two hard object in contact with each other. I have no Idea what could that be.
Thirdly, the screen rotation simply stopped working one day without notice. Tried soft reset a dozen times and even hard reset to factory status did not fix the issue. This get me thinking, it might have been a serious hardware issue, or perhaps the accelorometer/gyroscope was damaged by that loose object inside the phone. However, today, all of a sudden it starts to work again.........Brilliant!.......not...
Another issue is that it could get Literally Burning Hot on the top right corner(front) of the phone in some circumstances. I understand electronic devices can get warm while operating, my Nokia N8 gets warm during intense operation such as multi-tasking Map, Drive etc, But it never gets to a point when you have to consider whether it is still safe to use or not, sadly, I have to do that with my 920 while video chatting,
There are even more issue with the software. A few random mornings in the past month, I wake up to a dead 920 on a wireless charging pad, only to be able to recover through soft reset procedure (Volum down + power). No idea why....
and sometimes as I accept an incoming call, the phone freezes on that screen. The call still goes through, three buttons are still alight and vibrates, but not functional. Again, only recoveralbe by soft reset.
Does anyone have the same experiences with these issues?
No matter what might caused these issues, to have all these occuring within a flagship smartphone, Me as a loyal Nokia fan (3210,6600,6220,3220,6300,N95,N8) is very disappointed.

I also bought Lumia 920 and had same issue with accelorometer. I have submitted phone in Nokia care and after 15 days they repired and given back. This happened in june 2013, now i started facing same issues again and my phone also get very hot while charging...... Can anyone advice how to get my device preplaced ???
thanks.
Titra wrote:
I have pre-ordered the lovely yellow 920 from Telstra Australia, in November, arrived around start of December. It is a fantastic phone to use, however there are several hardware and software issues influencing this experience in a bad way. Anyone have the same experiences with the folloing issues?
Firstly, I have noticed only in just a few days of using it, the screen can get obvious scratches very easily from normal use without screen protector film. Now, there is a pattern of many scratches from swipe up to unlock gesture. I though it would be as least do better than iphones
Secondly, I have noticed what feels like a chunk of loose object inside the phone, as I shake it quickly left and right, which could even be heard, as two hard object in contact with each other. I have no Idea what could that be.
Thirdly, the screen rotation simply stopped working one day without notice. Tried soft reset a dozen times and even hard reset to factory status did not fix the issue. This get me thinking, it might have been a serious hardware issue, or perhaps the accelorometer/gyroscope was damaged by that loose object inside the phone. However, today, all of a sudden it starts to work again.........Brilliant!.......not...
Another issue is that it could get Literally Burning Hot on the top right corner(front) of the phone in some circumstances. I understand electronic devices can get warm while operating, my Nokia N8 gets warm during intense operation such as multi-tasking Map, Drive etc, But it never gets to a point when you have to consider whether it is still safe to use or not, sadly, I have to do that with my 920 while video chatting,
There are even more issue with the software. A few random mornings in the past month, I wake up to a dead 920 on a wireless charging pad, only to be able to recover through soft reset procedure (Volum down + power). No idea why....
and sometimes as I accept an incoming call, the phone freezes on that screen. The call still goes through, three buttons are still alight and vibrates, but not functional. Again, only recoveralbe by soft reset.
Does anyone have the same experiences with these issues?
No matter what might caused these issues, to have all these occuring within a flagship smartphone, Me as a loyal Nokia fan (3210,6600,6220,3220,6300,N95,N8) is very disappointed.

Lumia 920 screen broken + other problems

Hi,
There are many videos posted about breaking lumia 920s screen and how difficult it is.
Well, mine broke without any effort. I've had the phone for 3,5 weeks, I have NOT dropped it or hit it anywhere nor have I scratched it with anything. I woke up yesterday morning and after writing one message and closing the monitor i noticed a crack/scratch on the right side of the screen where the buttons are located on the side (volume - lockscreen). I know most of you think I've thrown the phone somewhere or dropped it, but I have not. This crack seems to be somewhat deep but very narrow, like hair.
Has anyone else expriences such things?
Today I went to the place where I bought the phone and the boy working there said that "nothing we can do, won't go to guarantee" and he based his claim on previous complaints about other smartphones. However this GorillaGlass should be sturdy, but it seems that at least in my phone it broke by itself. I have the red version of the phone bought from Finland, made in China.
On top of this, some people say when talking in the phone that my voice is coming poorly or almost not at all. This is random.
Phone also gets -very- warm if used near the camera on the back of the phone, I do not know what chip is located in there, but the heating happens when an online software is being used that requires an internet connection - either wireless or 3G.
And furthermore, the headphones didn't really work long, the right plug began working on/off and making some scratching sounds after maybe 3 hours of use and it seems to work depending on the position of the cord.
Anyway, I am wondering if someone else has had their screen broken without any harm done to it? In my opinion this should NOT happen in less than a month's use of the phone. If searched from the internet (google), there are quite a few posts about scratched and cracks in lumia 920 screen but I did not find any posts from here with a quick look.
..And, is there anything I can do about this? it's a pity that this kind of obvious error in this certain phone I have is making it uglier and annoying me so much...
Cheers,
J

The only possibility for glass breaking is the temperature change actually. I was thinking about it myself too. And this is so strange because, as you mentioned, there are videos and info about the glass' hardness around the internet to be found. However, as I live in Finland and it is (real) winter here the phone has undergone temperature changes earlier too, even more dramatic than on friday morning when I took it outside with me for 5 minutes (was only -10 outside, 22ish inside) and this is not as big a temperature change that a phone should not last really as people do live in hot and cold countries.
Other possibility, which is also unlikely, is that the buttons on the side have something wrong with them or they have somehow bent the glass as the crack is at that edge of the screen.
The thing is, the morning I woke up, glass was fine, nothing on it. About an hour later I reply to a message and after locking the screen I see the crack. All this time the phone was on the table facing up. Luckily there is nothing wrong with the functions or anything else with the phone related to the glass, it just makes the otherwise good looking surface a bit ugly.
Has anyone reading this tried to use those "scratch fix solutions" found from webshops? That you apply on the glass and the scratch/dent/crack goes away? -though I doubt that's a good option to do, but it'll be a quick one and at least the crack won't bother me longer.
It is really stupid that otherwise a very pretty and seemingly great phone which I've already grown to like more than I thought I would in such short time (after N8) has this kind of a thing in reserve for me. =(
The live chat and call options are probably open during weekdays, thus I did not use them yet even though they were on the possible options in the nokia care (I checked it first before posting here in the first place). Also the closest Nokia care place is a bit far away, but let's see.
Again, thanks for replies.
J

Lumia 920 random reboots and dropped mobile data a...

Hi! Wondering if anyone can shed some light on an issue I'm seeing with TWO Lumia 920 handsets?
Both were recently wiped for new users - full "reset your phone" option. After installing the Black update, the phones now randomly reset and reboot. In addition, they cannot seem to hold onto a data connection (either GPRS, 3G or H) - the mobile data connection works when the phone is first boot up, but loses connectivity some time later. Mobile data isn't restored unless the phone is turned off and on again. Totally scratching my head on this - and as it affects two phones, I'm pretty sure it isn't a faulty handset. Steps I've tried:
Swapping SIM cards around (including SIMS not associated with those two handsets)
Manually setting APN details (we're on Orange - also EE)
Installing Access Point app (which isn't installed as standard) for auto-configuration of APN
Toggling between 4G and 3G maximum connection speed settings
Manually selecting mobile network (i.e. disabling automatic network selection)
Wiping and resetting both phones (multiple times)
Installing fresh firmware image via the Nokia Software Recovery Tool
All these don't help! Frustratingly, everything works fine over WiFi - and I have observed that the random reboots only occur when data is being transmitted over mobile network. Both handsets belong to Orange UK (EE), and are updated with EE's approved Black firmware...
Anyone seen anything similar? Anyone come across a fix?!?

Hi! Wondering if anyone can shed some light on an issue I'm seeing with TWO Lumia 920 handsets?
Both were recently wiped for new users - full "reset your phone" option. After installing the Black update, the phones now randomly reset and reboot. In addition, they cannot seem to hold onto a data connection (either GPRS, 3G or H) - the mobile data connection works when the phone is first boot up, but loses connectivity some time later. Mobile data isn't restored unless the phone is turned off and on again. Totally scratching my head on this - and as it affects two phones, I'm pretty sure it isn't a faulty handset. Steps I've tried:
Swapping SIM cards around (including SIMS not associated with those two handsets)
Manually setting APN details (we're on Orange - also EE)
Installing Access Point app (which isn't installed as standard) for auto-configuration of APN
Toggling between 4G and 3G maximum connection speed settings
Manually selecting mobile network (i.e. disabling automatic network selection)
Wiping and resetting both phones (multiple times)
Installing fresh firmware image via the Nokia Software Recovery Tool
All these don't help! Frustratingly, everything works fine over WiFi - and I have observed that the random reboots only occur when data is being transmitted over mobile network. Both handsets belong to Orange UK (EE), and are updated with EE's approved Black firmware...
Anyone seen anything similar? Anyone come across a fix?!?

AT&T Lumia 920 - 2 Freezes in a few days maybe rel...

Hello,
I've been using my AT&T Lumia 920 for 8 days. Within the first week I have had 2 freezes. Both were while using Bluetooth, but that may be coincidental.
I am not happy about these glitches as I was previously using an AT&T Lumia 900 since April, and it never had problems like this. I expect the 920 to be an upgrade in every regard.
I am seeking:
An explanation as to the cause of these issues.
A permanent solution that will prevent these issues from recurring
The specifics of the 2 incidences are:
First incident:
I was driving & talking on my phone with my Plantronics Voyager Bluetooth headset. I parked at BestBuy & went inside continuing my phone call. In less than 60 seconds, I realized that it seemed like the person on the other end of the phone was being too quite. So I thought maybe the call dropped. I pulled the phone out of my belt holster & found that it showed that the call was still connected. But I could hear nothing. The screen was essentially non-responsive. Within about 1 minute, my screen went black & I couldn't get the phone to do anything. I kept trying to to a soft reset like I did with my Lumia 900 a few times (power button + volume up). This didn't work (I have later learned that the Lumia 920 uses a different button combinatino (power button + volume down). I gave up using my phone & asked the Geek Squad boys if I could use their phone to call my customer back to finish the discussion so that I could confirm I was purchasing the correct product for him. About 30-60 minutes later, I was still periodically trying to figure out how to get my phone to come back to life. I pressed & held two buttons (presumably power + volume down). The phone vibrated & rebooted. Thank goodness.
Second incident:
I was traveling & dictating an email (which I'm glad that Windows Phone 8 now lets us dictate outside of TXT messages. :-). My first attempt returned no results. I then pressed the microphone button again & retry dictating. At this point, it did something unexpected (I really don't recall the exact specifics). From that point, further attempts to dictate did absolutely nothing. I then decided that I'd just type the email instead. I picked up the phone & pressed in the body of the email. The onscreen keyboard appeared. But none of the keys actually typed or did anything. At this point (of course a bit irritated), I tried to get out of the email, and realized that the phone would not really let me do anything. It displayed the empty email and gave me a flashing cursor, but no buttons or keys would do anything. It was like they were all being ignored by the phone. Then I had this though.... After my previous lock-up, I had read a little bit online that some Lumia 920 users had experienced lock ups when using bluetooth. So I thought, maybe if I power off my bluetooth headset, the phone will break the bluetooth connection & maybe will release control of the phone back to me. So I powered off my bluetooth headset. Sure enough, the phone immediately returned to normal (although it did first quickly make a couple of sounds & display regarding the dictation [like basically the last time I pressed the microphone button, dictation wasn't able to come up, so now it finally did come up & then went away again all within about 1 second]). After powering off the bluetooth headset, my phone has been fine. No need to reboot. A few days have passed with no more issues.
So in summary:
Is there a problem with the phone's bluetooth support?
Is there a problem with my headset (I don't think so, it works on other phones just fine, and it works on this phone 98% of the time without problems)?
Who is going to fix the bluetooth problems & when (Nokia or Microsoft)?
Can they be fixed, or are they problems inherent with the phone's bluetooth chip which are irreparable?
Is there any sense in me going back to the AT&T store & swapping for another Lumia 920? (I don't think so. Seems like most everything else with the phone works well [I've had a few other isolated incidents with other things, but so far I've written them off as software glitches that Microsoft or Nokia will fix with time]).
Who should I be reporting this issue to (AT&T? Nokia? Microsoft?)? What is the correct support channel to get the issue resolved most quickly? (I am very willing to work with a competent tech support person to troubleshoot & track the issue over time if necessary in order to help facilitate identifying the root cause of the issue so that a proper permanent fix can be implemented by Nokia or Microsoft.
Have any other users experienced this same problem?
Thanks for your time in reviewing my issue. I have been very excited & enthusiastic about the Lumia 920 & Windows Phone 8. I have tried to promote it with my friends and family. However, when I hit an issue like this which didn't exist on my Lumia 900, I find myself feeling a bit embarassed & frustrated.
By the way, to my knowledge I didn't have any other programs running on my phone during either of these incidents (definitely nothing else running in the foreground).
Sincerely,
Doug Mortensen

Don't expect support here. Nokia does not bother to pay a tech or two to support the people who have bought the 920. Not really a point to these forums.
Anyways, i have huge bt issues as well. Cannot connect or see my jawbone. In truck with pioneer nav system (it is illegal here to use a phone without handsfree in vehicle) it links, but when i make a call or receive a call it shows the phone off the receiver icon so it knows call in progress, but i either get no sound from the caller... at all, or i get a robotic mess i cannot decipher. when i cannot hear anything, people can hear me, but when i hear robotic, people can hear me but with distortion. However, when it reads a text message, the phone voice is fine through the system. Because i have to turn bt off then to use phone, i have to return this handset and just go back to android.
Have also had this drop calls a few times now as reception is probably the worst i have seen in a decade... even drops in downtown core. Battery life poor because i assume its always struggling for a signal.

Lumia 920 system failed

I just got lumia 920 5days ago and now I can't access to my phone settings.
Can't even go into settings to open wifi or other things.
Tried soft reset also can't.
Tried My Window Phone to remote erase phone also can't.
Here is the link:
http://http://www.youtube.com/watch?v=eqGHcGG6UHk

There are a few other rests you can try if you wish. Before doing so be aware of the fact that unkess you have a backuo, your data may be lost in the process. The reset I suggest you start with is the 4 button reset. If this doesnt work there is another you can try but have a go with this one first. Thist reset is as follows.
With the phone powered off, press and hold all 4 buttons on the side of the phone. Release the power button only when the phone vibrates and release remaining buttons 5 seconds after thst. If this doesnt work come back and let me know and we could have a look at the next reset.

Not able to take photo on lumia 920

not able to take photo by touching screen on lumia 920.pls respond

pulluanch wrote:
not able to take photo by touching screen on lumia 920.pls respond
You can take pictures by touching the screen only while u're using the built in camera app. Go to Settings->Applications->photos+camera and enable Tap screen to take pictures option.
The silence will fall
Attachments:
wp_ss_20131031_0001.jpg ‏118 KB

Lumia 920 / Problem with Store App

Right after I bought my Lumia 920, a added few applications (viber, instagram, etc.) using store app.
After few days, everytime I tried to open Store App, or even visit the market page using browser on my device, I got the same message:
''Service unavailable at the moment. Check again in a little while.''
My phone is totally blocked for downloading new Apps. I'm not able to, for example update ''What's Up'' App beacuse it's redirecting me automatically to Store. This haven't been changed for a while, about month or two. I even updated phone regulary once update was available, nothing changed after that. All other stuff is working perfectlly, so I'm not sure what could be the problem.
Can anyone help?
Thanks!

Is everything ok with your Microsoft account? You didn't change your password recently or anything like that? Try logging into your microsoft account just to make sure everything is ok.

Lumia 920 animated GIF's

When emailing or texting from the Lumia 920, will users outside of Nokia be able to fully view animated GIF's?
Solved!
Go to Solution.

Hi Coolatta75,
I think I have found a solution for you. I have just tried this on my Lumia 920 and it works. Goto Photos then Camera Roll then open the Cinemagraph GIF and select ...
then select Save To Skydrive, and it will upload the GIF. If you are using Windows 8 (or if you don't have Windows 8, you can access SkyDrive on the web-based version), and download it and open it in Internet Explorer. It will work and play. Please remember that the recipient will always view it as a static MMS unless they have an app on their phone that can play animated GIF's, same applies to recipients who view it on their computer. I suggest sending it to their email and they can open it on their computer.
Let us know how you get on.

Nokia lumia 920 sound issues

I have a problem with the sound of my Nokia Lumia 920. I bought the phone back in June, this issue have only just start. The sound works when i get a text message, email and other notifications, it doesn't work when i play music or games, even when i type on the keyboard it just doesn't make any sound. I hope someone can help me with this problem. Thank you

hi mate,
have you got the Portico update installed (check via Settings > Phone Update). also check that you are fully up to date with all the latest Nokia system apps in the Store. failing that, you can try soft reset (pressing the volume down and power buttons together until the phone vibrates).

Nokia Lumia 920 India Launch ! - Some Observations...

Hi,
Being a Nokia fan for years .. I decided to write this .. I hope people at the right level from Nokia see this.
We all know Nokia Lumia 920 has probably hit all the right spots with Users abroad and the best thing is they are loving it a lot. I probably would like to be one of them soon.
However I have certain concerns,
When Nokia launced Lumia in India people had high hopes including myself however one thing that I have always found going wrong is the 'PRICING' .. yes such insanely high pricing at launch .. why ? Look at the pricing of Lumia 800 at launch (around 33k) . Look at the pricing of Lumia 900 still (31k) ? .. Lumia 800 now sells around at the price of 19k !! - almost a 40% drop in price.
The basic thinking in the minds of people including me is 'Don't buy a Nokia phone immediately on launch !!'. Why can't this be changed ? - Yes everybody wants to earn profits but in a situation wherein you are more in search for Mindshare .. This does not make sense. Obviously I am no one to teach anybody anything but this is what I feel & what I have felt for years.
If I buy a Nokia Lumia 920 at launch only to find that after 3 months the pricing has come down by 3-5k .. I will not be a Happy Consumer.
Nokia - Launch Lumia 920 at a very competitive price (so that the likes of SGS3 & HTC 8x will feel ashamed) .. Arrive at a price & keep it steady for real long so that the initial adopters are happy & others come to know that Nokia's pricing is real good and will stay that way for long.
Nokia's Lumia are pretty good phones .. they never lag when compared to Android etc however they have not been well received by people here in India. The most common answer that I get is 'Bluetooth not there - can't transfer files' , 'Can't use memory card ' & 'Apps not available'.
Nokia - you have to change this mindset of people because with Windows Phone 8 these things are no longer hindrances ! .. especially Bluetooth & Micro-sd support.
I am expecting your Ads to have this .. be it on Radio or TV or Internet.
Can we have right people on the Job ? - Recently I went to Hypercity Mall (in Mumbai) (Nokia booth). I took in my hand a Lumia 510. I asked how much RAM ? .. to my surprise he answered 512 Mb .. and I was like What ? I asked him to recheck - still the same answer. He said we have confirmed. The phone actually comes with 256 Mb of RAM.
Now imagine what happens to a consumer who brought this phone from him ?
Nokia - Please get the right people at task for Nokia Lumia 920 & 820 because there you have got some real innovations like PureView, OIS, Wireless Charging etc. Ensure that users get the right demo of all the innovations. First impression will be the Last impression.
At Malls (without Nokia booths), the 2 phones Lumia 800 & Lumia 710 lonely guard the booths .. with rarely anybody there to explain about them. Just on the side of it I find Samsung's booth with all the latest flagships standing there & probably someone to explain about it - however Android needs no explanation these days will all aware about it (& even if not aware they know a phone with it is Cool!).
Nokia - Please set your own booths for Lumia (both WP8 & WP7) & assign one of your Guys per Booth. I really don't know the dynamics of setting up booth at a mall & the financial impact of it. All you need to do is differentiate your Lumia's from others.
Alternatively you can have a Lumia Van (or Lumia Vans) running around the City with all the possible Lumia's on it for doing Demo's. All Lumia's - since a person can come up to check a Lumia 510 too & not having a specific Lumia means Dissatisfaction for the user.
Nokia Lumia 920,820 & 620 are gem of a phones .. Hope everything is done right with them in a price sensitive market like India & I hope that Nokia you are listening to a User's opinion here.
Here's someone who wishes real good things for Nokia. Good luck with the launch of Nokia Lumia 920, 820 & 620. Desperately waiting !!

Hi slon!
Welcome to Nokia Forum!
Let me answer your question in the same manner you have presented it.
1. How can I configure networking option for individual application (it was standard option before, see N8)
- Can you tell me which particular application/s you are referring to? The phone prioritizes WLAN connection over 3G to ensure quality customer experience.
Example: Nokia Maps - when downloading map data, it would require you to use WLAN as phone would require high amount of data.
2. Where can I find the option like: Automatic, Always ask, WLAN only when using access to data connection
- These options are not available on the device. However, you can find some settings that are similar to what you are looking for:
Settings>Wifi>Tap on Advanced> you will have the following options:
Notify me when new networks are found
Automatically connect to Wi-Fi hotspots
Send information about Wi-Fi connections to help discover nearby Wi-Fi
Keep Wi-Fi on when the screen times out

SIM card missing or invalid in Lumia 920

Hi!
I've seen a couple of similar posts but found no answer to my question so please let me tell you my story:
I bought a brand new unlocked and unbranded Nokia Lumia 920 (got it from the UK to be used in Ireland). I ordered a micro SIM from Tesco Mobile and when I inserted I got the message "SIM card missing or invalid", I thought that this may be due to the card not being active yet but when I put the card on a different phone first I was requested to enter the PIN and then I was advised that the card wasn't active, in the 920 it was just "SIM card missing or invalid".
I activated the SIM and transferred my number, put it on the 920 and again "SIM card missing or invalid", back to the old Nokia and working. So it had to be the phone but it was new so I ordered Micro SIMs from every possible company, until now LycaMobile and 48 have not worked but Meteor has, I've tried at least two SIMs of every company that failed to work the first time. Some of them were active, some not, some of them were empty some already had a number, as said only 48 worked and works from day 1.
I noticed that the chip on the SIM was a different size, I mean, all SIMs are micro SIMs the same size, but the Meteor one has a smaller chip (the copper part where the info is stored), I checked all the other SIMs that I had in the house and some of the older SIMs had smaller and some larger chips but until today I had been able to swap them all in my old phones with no problem.
I started looking for information online and tried the hard reset, it didn't work, I read then that I should use the card for a while in a different phone so that the SIM was perfectly connected to the network, I did so with one of the Tesco Mobiles SIM but when I tried it in the 920 "SIM card missing or invalid", I am thinking now of updating the software but I don't know if this will solve anything.
Any ideas? Anybody experienced the same issue and was able to find a solution?
Thanks in advance!!
Sebas

No idea but the fact that most of the other sims don't when I know for a fact that they all do because I've used them all. Perhaps there is a pin slightly out of place and for some reason it catches the meteor sim but not the others. I can't think of anything else.
Just something to check. If you goto Settings>Extras+info>More info>Mobile operator, do you have 000-GB?

Lumia 920: Internet Sharing no longer works after...

I have a Lumia 920 that's a developer build that was provided at Microsoft Build. After the latest OS update, I am no longer able to start Internet Sharing. I receive a notification that I need to upgrade to a plan that supports mobile hotspot. I am already on a plan with T-Mobile that supports mobile hotspots. I confirmed this with a T-Mobile rep and they suggested I contact Nokia.
Thank you for any help.

Yes, unless you have completely reformated the device.
now,use Japanese.
crazy strange fix, but that's what I had to,do.

Scratches on my Lumia 920

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