Scratching noise while using usb and internal sound simultaneous

Hey,
I am using a new usb soundcard and my inernal sound, to
work with virtual dj. I played one song on the card and wanted
to listen to the other using my headphones. Everytime I use both
at the same time, I have a really loud scratching noise.
Also if I am not using the external soundcard.
Its working on my friends mac.
please help :/
kind regards
Phillipe

The problem is the same with AC adapter plugged in or without it.
It's quite complicated to check the screws now - they are closed with the special stickers of the service center, if i'll remove those stickers i think the warranty terms will be violated and the warranty will dissapear.
If there would be some way to check serial number of the motherboard was installed first i could come to those guys with this information and ask to open the cover together with me and to check the numbers if they are the same.
I agree, maybe i should give it to another service, there are 2 different official services in my city. I just think it is a bit wront to simply let go that 1.5 months i could not use the item i've paid for about 1000 usd and nothing was done at all.

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