Screen and Hard drive won't go to sleep

When I shut my computer screen the computer will not go to sleep and the display stays fully lit. I have no idea how to fix this problem. please help!

Hi Dfopp13,
Welcome to Apple Discussions.
How are you shutting down the computer? Are you going through the Apple menu and shutting it down or pressing the power button to engage the shut down selection menu? If you try to sleep the machine is that successful? If you close the lid, does the machine sleep? If you press and hold the power down for 10 seconds does the machine turn off?

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Need help! White screen and hard drive

I have a MacBook Pro A1211 I got off Craigslist. It needed a new logic board and hard drive so I got both. My problem is I just found out the hard drive has windows on it and when I power on the MBP all I get is a white screen. My question is is there a way to get windows off that hard drive while its installed in the MBP? I've tried every command I could find online to push when I power on the MacBook but it does nothing. I bought a copy of snow leopard 10.6 factory sealed and put it in the super drive but it just spins for a while and then stops. The fans constantly run also but I'm new to MacBook so I don't know if that's suppose to happen. I got the disk management to come up one by holding down option and power on but it didn't give me the option of choosing the SuperDrive and I can't get it back up. It's almost like the keyboard isn't working. If there's any suggestions y'all can give me I'd appreciate it.

Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
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Startup Issues - Resolve
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New RAM and hard drive won't connect to computer. It's still making the beeping noise. Any ideas?

My computer stopped working and I thought it was my RAM and hard drive so I bought a new one of each of these. However, when I tried turning my computer back on after replacing them, it still made the beeping noise. I am clueless. Does anyone know what could be the cause and how to fix it. Thanks!!

What type of beeping noise?
What machine specs? What type of RAM and HDD?
Power On Self-Test Beep Definition - Part 2 - Support - Apple

Lenovo Flex 14 issues with touch screen and hard drive

Dear Lenovo,
I've just bought this laptop about 3 months ago. First the touch screen giving issue, so went to the service center and they repaired by saying there are problem with the motherboard. Then after a week, problem with windows booting and the touch screen issue still hasn't resolved. When i turn on my laptop it prompts cannot detect hard drive. I've been going to the service center multiple number of times but only worsening my problem.
I am so frustrated now and don't know what to do. Can Lenovo replace my laptop ?
Does anyone here have similar issue and have a solution because i just loose hope with the service center ?
Please kindly reply me as soon as possible.
Thank you.

thana88,
Sorry to hear that you have had multiple service events, and yet problems persist.
Please send me a private message with your contact information - name, phone number and the type / serial number of your flex 14. If you have any of the service case numbers, please include these as well..
We can work to escalate this
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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External drive and hard drives won't show up

I've had off and on problems opening my Pioneer blu-ray burner and my two LaCie external hard drives on my MacBook Pro 4,1 running Snow Leopard. Now, I can't get them to open at all. The cables, the HDs and the drive are all fine on my desktop.
Any suggestions?

Do they show up on the device list in System Profiler? In Disk Utility?

My mac mini's hard drive won't go to sleep!

I don't know what happened? a couple of days before my wireless track pad and keyboard would have trouble connecting when computer is waken after sleep mode. Then one day my mac mini just suddenly stopped going in a physical sleep state. When I go to the apple sign and put the mac mini to sleep the screen turns black like usual but once its put to "sleep" the light indicator on the mac mini will not blink neither will I hear the hardrive slow down. whats going on. This is the standard $700 model mac mini mid 2011. I pretty sure its a software problem rather than a hardware problem. I have made no customozations to the mac.

Test after each of the following steps that you haven’t already tried:
Step 1
 ▹ System Preferences ▹ Energy Saver ▹ Power Adapter ▹ Wake for network access: uncheck. You may need to unlock the preference pane by clicking the lock icon in the lower left corner and entering your administrator password.
Step 2
 ▹ System Preferences ▹ Energy Saver ▹ Schedule… ▹ Start up or wake: uncheck
Step 3
 ▹ System Preferences ▹ Print & Scan ▹ Open Print Queue...
Check all printers for unfinished jobs. Deal with any you find.
Step 4
Disconnect all wired peripherals except keyboard, mouse or trackball, and monitor, if applicable.
Step 5
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select All Processes from the menu in the toolbar, if not already selected. Enter “powerd” (without the quotes) in the "Filter" text field. Select the powerd process and click the Quit Process button in the toobar (stop-sign icon.) In the sheet that opens, click Force Quit. You’ll be prompted for your administrator password. The process will be relaunched immediately.
Step 6
Boot in safe mode and log in. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the Mac OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 7
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 8
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again.

After installing snow leopard my external hard drive won't show up on screen or backup

Afer installing leopard my external hard drive won't show up on my desk top. It also won't backup my hard drive with time machine. I need help.

Try going to finder preferences, general, make sure show these items on desktop external disks is clicked. You can also go to sidebar (same pane) and click it there so it will show when you open your HD. Time Machine>system preferences>time machine>turn it off click select disk, make sure the correct disk is selected, the turn TM back on. Hope this helps.

I just installed OS X Yosemite and now my WD My Book Live external hard drive won't re-connect. My Safari keeps kicking out and giving me error message after error message and my computer is really slow. How do I resolve? Can I uninstall this ?

I just installed OS X Yosemite and now my WD My Book Live external hard drive won't re-connect. My Safari keeps kicking out and giving me error message after error message and my computer is really slow. How do I resolve? Can I uninstall this ? I had to re-connect my iMovie t

USB2.0 PCI cards that use the NEC chipset seem to give the least amount of problems for Mac users.
OWC have a few different ones for sale.
http://eshop.macsales.com/Search/Search.cfm?Ntk=Primary&Ns=P_Popularity%7c1&Ne=5 000&N=7057&Ntt=USB2**0**cards
Do you also connect the external USB drive to the AC power as well while you use it ?
Sometimes USB external drive problems are resolved simply by plugging them into the mains power and trying again.
Stewie
Message was edited by: stewiesno1

I updated to maverick and now my toshiba hard drive won't work

i updated to maverick and now my toshiba hard drive won't work

shakejke wrote:
i updated to maverick and now my toshiba hard drive won't work
whats the format on the external HD?
verify same on another Mac, its likely a dead SATA card inside the external enclosure.
One assumes you arent referring to a 2012 Air with a Toshiba SSD, since the Air contains no hard drives, only a SSD.
2013 Air use Sandisk or Samsung SSD.

MAC PRO HARD DRIVE won't boot

HARD DRIVE won't boot past APPLE ICON, grey spinning wheel on grey screen. Tried using install discs, no go past the icon.
Replace small battery inside? replace chips? Logic board replace as last resort. Can't take it away from work at this point to an apple tech.
Had just installed updates to snow leopard and was successful...but went to restart it...and this crap happened.
Thanks for any help.
MT1111
< Edited by Host >

I'll try that tomorrow. Thinking it could also be:
1) The PRAMM battery. found info on that they can wear out close to 5 years. This MAC PRO is close to that now. And I use a lot of power on it.
2) MAC PRO is plugged into a SURGE PROTECTOR, instead of right into the wall outlet.
3) Been doing a lot of FORCE QUITS and HARD BOOT -- unplugging it directly when it wouldn't shut down soon enough -- lately this past year.
I just assumed that this MAC PRO with the XEON QUAD CORE etc., was a heavy duty enough NLE,
that i wouldn't have these problems. It's not fully loaded with all the chips it can carry...and I don't have near enough external terabyte hard drives for storing video and audio files to edit. I've been storing wayyy too much
on the internal hard dives and just have to stop that.
I noticed these past few days that much of the LETTERING for hard drive icons and folders' titles
were starting to look in OVERLAPPING of the lettering. That was my first hint that something was up.

External Hard Drive Won't Mount- Need to recover files

Hello Everyone,
I am hoping that one of you fine mac experts may be able to assist ~
Problem: External Seagate FreeAgent Desktop USB external hard drive
won't mount on desktop=ie: no access to my important files.. Please Help!
Details:
External seagate freeagent 500 GB Desktop USB HD ( only 2 months old)
(using for document / file backup-not as a startup disc)
on my Mac G3 350 MZ Blue & White Tower /768 ram/ running OSX 10.1.5 & OS9.2~
~
Problem: Started using the external 500 GB HD 2 months ago -with no problems-until this morning. Tried to double click to open it to access files
and got the "beach ball of death" and needed to restart.
My trusty G3 started up fine, however, the external HD was now
not showing up on the desktop as normal. I troubleshooted -by restarting,
trying different a/c plugs/ different USB ports , ran disk utility..called
seagate -not much help . Seagate said to try the HD on another mac-which I did-
a G5 tower- same problem.
~
The External hard drive will show up in disk utility, but is grayed out.
and when click "mount" same two messages keep showing:
message 1: "a disk attempting to mount as unknown has failed verification or has failed to
mount.please use disk utility to check the disk"
~
message 2- when unplugging and repluggin the usb in-and upon
restart:" you have inserted a disk containg no volumes that mac osx
can read to use unreadable volumes,click initialize to continue with the disk inserted ,click continue"
~
( I really need access to these files- and do not want to re-initialize the HD!!)
I ran Disk Utility /first aid "verify & repair , the following info came up:
Repairing disk "main backup 2007 ".
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid key length ( <<<IN RED )
Repair completed. "
~~
Though it said the repair was completed, the "invalid key length" issue
still comes up when re-running disk utility...Hard drive would still not
mount on desktop-even after restarting .
~~~~~
If there is a mac genius out there that can help?- it would be greatly
appreciated. I have tried to call seagate several times in the last several hours-
1st time-they disconnected me after being on hold 10 minutes-2nd call
I was put on hold for 40 minutes ..Finally spoke to someone ( they are not mac users or mac experts!)and he said I would need to send it to Seagate's Data Recovery-... for a fee of course!
~~~
At this point, I am hoping to just get the files and photos off
the hard drive- I heard about Disk Warrior-should I use that and if so
what version?
Thank you very much!
L

Will zapping the PRAM be of any use in getting the external to mount on the desktop?
Your external Hard drive is already recognized. But it cannot be mounted on the desktop due to its directory damage. You can certainly Zap the PRAM, and it will not hurt anything, but I am skeptical that it will change the situation.
Do you think the Disk Warrior 4.0 cd will even work on my G3 350MHZ running Mac OS 10.1.5?
If you boot from the CD and run it from the CD, absolutely yes. If you attempt to INSTALL it from a download or a CD, probably not.
Have you ever used Disc Warrior and is using it complicated?
I own and use Disk Warrior. You select the drive to be rebuilt, it builds a proposed new directory from the information and file fragments available.
When complete, it will provide a list of problems encountered, tell you what files have been placed in the "Rescued Items" folder, and allow you too look at your drive using the proposed new directory. Your only decision is whether the new directory seems to be an improvement over the old \[in your case, hopelessly corrupted] directory. You then tell it whether to replace the old directory with the proposed new directory, or to abandon its work and leave your Hard Drive unchanged.
Is there a good chance that the ext HD will still have my files on it- or do you think from what I've described that they are gone ?
From what you have described, your files are very likely to still be there. Sometimes in a situation like this, a handful of files cannot be recovered.
My other thought was to take the external HD there and have them try to recover the files.
Make sure you completely understand the costs involved. File recovery using a service like DriveSavers can run into many hundreds of dollars. They are prepared to disassemble your drive in a clean room and replace controller boards and read/write heads to achieve success. Your drive has serious, but not fatal, Directory damage. The Hardware, and most of your files, are likely just fine.

External hard drive won't mount, even after disk repair.

My Toshiba external hard drive won't mount on my MacBook Pro 10.8.5. I can see it in my disk repair, and when I repair, "the partition map appears to be ok." But I can't access the icon to be able to open the hard drive contents on my desktop. Help!

Hello maccynicwhoalwayshasmacs,
Thanks for the question. After reviewing your post, it sounds like trouble with an external HD mounting. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
USB and FireWire Quick Assist
Thanks for using Apple Support Communities.
Have a nice day,
Mario

New hard drive won't recognize my iPhone

My hard drive crashed and my replacement hard drive won't recognize my iPhone. I can see all my content, but can't move or replace it. I was able to access content on my iTouch just fine and luckily synched my contacts back into my laptop, but no dice on the phone. Any ideas? BTW, my phone is a jailbroken original iPhone and I am not particularly proficient with this kind of stuff.

Does it boot into Open Firmware with CMDOption+of ?
http://docs.info.apple.com/article.html?artnum=42642
reset-nvram (press Enter)
set-defaults (press Enter)
reset-all (press Enter)
Have you done a PRAM reset...
http://docs.info.apple.com/article.html?artnum=2238

External hard drive won't appear on my desktop

I'm trying to run a backup, but my hard drive won't appear on my desktop. I see it in Disk Utility, so I know it's there...
...any suggestions?
Thanks,
kevin

Kevin - There might be a few reasons as to why your external drive won't appear have you tried any of these suggestions:-
STEP ONE - Confirm that the drive is being seen by the system
Click the Apple icon and select About This Mac.
Click More Info.
Select the Drives and Volumes tab.
If the Iomega Hard Disk drive is not listed under the USB/FireWire arrow, proceed to STEP THREE.
If the Hard Disk drive is listed, continue with the next step.
STEP TWO - Format the Hard Disk drive to Mac HFS format
The Iomega Hard Disk drive is factory formatted to FAT32 for maximum compatibility. If you have not reformatted the disk or the disk is formatted to FAT32:
The disk may mount very slowly in OS X if the disk is FAT32 formatted.
Mac OS X will not mount any DOS (FAT32) partition larger than 128GB. For more information, please check the Apple® Web site at http://docs.info.apple.com/article.html?artnum=107483
Warning: Erasing your Hard Disk drive will erase all of the information stored on the disk. If possible, back up your data before erasing the hard drive. Mac formatted disks are not cross compatible with other operating systems, such as Windows®, without the purchase of additional third-party software.
Double-click the Mac hard drive icon.
Double-click the Applications folder.
Double-click the Utilities folder.
Double-click the Disk Utilities icon.
Highlight the drive in the left window.
Click the Erase tab.
Select Mac OS Extended.
Click the Erase button and then click Erase from the confirmation window.
If the Hard Disk drive now mounts, you are ready to use the drive.
If the Hard Disk drive does not mount, continue with the next step.
STEP THREE - Are the Mac OS X drivers detecting the drive properly?
The Iomega Hard Drive may not mount if you are using Mac OS X versions under 10.1.3. If you are not using Mac OS X 10.1.3 or higher, please visit the Apple® Web site at http://www.apple.com/macosx/ for information on getting the latest version.

External Hard Drive won't appear on PC (want cross platform)

I have an external USB Hard Drive. I formatted it using the Disk Utility, OS Format and Journaling. Did a small partition in case I needed a system boot drive. Now my sis needed to backup her laptop (Dell laptop), but the drive won't appear in My Computer, it recognizes there is a USB device on the lower task bar, but no drive anywhere.
Do I have to reformat? what steps do I need to make this USB drive cross-platform friendly?
Paul

Hi, Paul.
You may not want to reformat the drive as FAT-32 since there is a limit on the size of the partition, the maximum file size, and other issues, especially if her Dell's drive is formatted as NTFS (FAT-32 does not support NTFS extended attributes). FAT-32 is unsuitable for backing-up Mac OS X volumes as it cannot preserve the extended attributes (permissions, etc.) employed by Mac OS X.
It's really best if you each have your own external hard drive for backup, as part of implementing a comprehensive Backup and Recovery solution, such as I use and detail in my "Backup and Recovery" FAQ. You also don't want one person inadvertently writing over another person's backups, which could happen if one is not careful. Furthermore, it is often easiest for recovery.
How one handles backup in cross-platform environments is tricky and depends on the native formats employed by the different computers involved, and whether backup will be performed over a network or by directly connecting backup drives to the computers one is backing up.
To enable her Dell to use the Mac-formatted drive, install Mediafour's MacDrive for Windows on the PC. MacDrive for Windows is probably the state-of-the-art application for enabling you to use Mac-formatted disks and hard drives on Windows-based PCs.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Screen and Hard drive won't go to sleep

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