Screen/Artboard Updating When Dragging

Hi all,
I tried to search but couldn't find anything as I didn't know how to phrase it, so apologies if this has been asked before.
Basically, if I drag something to the edge of the screen so that the artboard has to scroll either up/down/left/down, the area that should become visible as I drag, is just white until I let go, when it re-appears. Is this just because my specs aren't up to it or there's a problem with the video card?
Specs:
Illustrator CC
CPU: i5 2500K @ 3.30Ghz
RAM: 16gb DDR3
Video Card: NVIDIA Quadro 600 (up to date drivers)
It's really annoying as I can't see what I'm doing once I drag up/down/left/right...any ideas or solutions?
Best regards,
Chris

Winstonluk wrote:
thanks 
just figured it out - 3rd party app was causing it
Out of curiosity, can I ask which app it was?  
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