Screen capture error, using "ctrl command shift 4"

when I captured the screen using "ctrl command shift 4", the captured picture is cracked. but when using "command shift 4", the captured picture is fine.
like below
How can I fix it?

use CMD Shift 4
better still use a FREE screen capture APP like ducklink
http://www.ducklink.com/p/free-screen-capture-tool-on-mac/
Best one is the APP SnapNDrag I use all the time.
http://download.cnet.com/SnapNDrag/3000-2094_4-40913.html

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