Screen Cracked and replaced, now phone wont stay on, and now i cant get it to turn back on
about 3 days ago i dropped my phone and the screen cracked. Although it was cracked it still worked fine with no issues and the new ios6 was installed prior to it breaking. I brought it to a iphone repair store where they fixed the screen. After a day i noticed the phone just turned itself off so i put it on the charger and returned and it was working. ever since then it has now shut off randomly for no reason, battery was either fully charged or more than 50%. I hooked it up to my computer to restore it today and it seemed to work for about 3 or 4 hours until it started to turn off on its own. i would restart it and it would work for a shorter and shorter period of time until now it wont stay on at all. i plugged it into the charger and it goes through the apple powerup screen and when it turns on it says searching for network in the top left corner. when i press apps and such it is very laggy and it eventually freezes and the screen fades to black and the cell phone turns off. I cannot get it to stay on now, even when it stays plugged into the charger...HELP PLEASE!!! is this an apple issue or something the repair shop may be responisble for?????
The reapair shop is probably responsible. And now that you took it to a third party and not to apple store, Apple will not touch your phone at all. So you will probaly have to buy a new one or go back to the reapir shop and hope they can fix it.
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Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
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If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
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See my response to your other post
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Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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Perform a Reset... Try again...
Reset ( No Data will be Lost )
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http://support.apple.com/kb/ht1430 -
My screen has turned off completely and i can't get it to turn back on.
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ps the iphone is only about 5-6 months oldTry the troubleshooting help here. http://www.apple.com/support/iphone/assistant/phone/
You may need to restore your iPhone.
If it won't restore, try here. http://support.apple.com/kb/ht1808
If nothing helps, you need to contact Verizon for information for an exchange or refund. This is a user to user forum, not Apple.
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my ipod got reallly hot and turned off but now it wont come back on.what do i do?
You can try the standard fixes to rule out a software problem:
- Reset
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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However, from your description you like have a hardware issue and an appointment a the Genius Bar of an Apple store is in order. -
My iPod isn't working at all. The screen is black and I can't fix it. I've tried charging it, connecting it to the computer, and pushing the buttons. Nothing works. Please help.
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Sent from my Verizon Wireless 4G LTE smartphone -
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My macbook suddenly just crashed on me out of nowhere and I held down the power button to turn it off and it made that little noise when you hold it down and it shuts off. I pressed the power button again and the screen doesn't even come up, only the little light in the bottom right hand corner of the laptop is glowing and like every 5 minutes it makes that noise whenever you flip open the macbook to wake it. What do I do?!
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I'm not sure I understand this part of your description. Do you open it every 5 min? - or do you open it (and there's nothing on the screen) and then after 5 min it makes a noise?
Anyway, try an SMC reset...
http://docs.info.apple.com/article.html?artnum=303319
What were you doing when it crashed? -
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Hi, and welcome to Apple Discussions.
Check out Apple's Knowledge Base article on troubleshooting portables that won't turn on or start up.
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