Screen Cracked on new Macbook Pro

Hello,
I got home from work today, and opened my macbook pro and noticed a big fat crack in it. Could this be a MBP issue?

Cracks are nearly always caused by accidental damage: bumps, bangs, or unevenly-distributed pressure on the case. The display glass is thin and delicate and needs to be handled with care.

Similar Messages

There's a soft white dot on the screen of my new MacBook Pro Retnia

There's a soft white dot on the screen of my new MacBook Pro Retnia That is visible especially when the background is light. It isn't a sharp dot but rather a soft blurred looking dot. Does anybody else have something like this or does anyone know what it is? I'm thinking its s dead pixel but it doesn't look like one that i've seen on other lcd displays.
I set my desktop background to a 50% grey and that's how I found it. Now that I did, i can't stop looking at it. I tried to take a pic of it its in the center of the photo. Its not easy to see on the photo but, its very easy to see on the display. Oh and its not dirt or something on the surface. Not sure if i should go to the genius bar on it. I am worried that it may get worse. Any input is appreciated.

I also had this problem, same make and model and specifications as you have. Brought it into Apple and also called them about. They stated they have not heard of this yet although I find that hard to believe with the # of cases on this being reported. Must have been a bad lot or batch of Retina MBP's that were made and this got by quality control. But they were okay with giving me a new one on the spot.
As you said, doesn't show on darks but on whites; oh boy it sure does and it is annoying on photo editing and documents where white is all you see; about 1.5mm x 1mm big and bright like a little star. Very hard to detect at first unless you have the white background up as wallpaper.
I sent my MBP back for a replacement and told them I did not want a repair on a computer that was less than 3 weeks old. Stuff happens and no one is perfect so long as Apple and their resellers stand by and make amends by issuing new MBP's. I did not buy mine via Apple direct this time, but rather used a authorized Apple reseller and fortunately they agreed to issue a new one. Keeping fingers crossed.

Will there be an anti-glare screen for the new MacBook Pro?

will there be an anti-glare screen for the new MacBook Pro?

Hi j,
Apple rarely announces upcoming hardware upgrades, so we'll probably just have to wait and see if that's something that happens in the future with the retina line. In the meantime, you can express your desire for one here: http://www.apple.com/feedback/

How do I transfer files from my old laptop with a broken screen to my new macbook pro?

I recently purchased a new macbook pro and would like to tranfers files such as music and documents from my old sony vaio laptop. The problem is that the screen on my old laptop is broken so the image is distorted and I cannot see a thing, which means I probably wont be able to use Windows Migration Assistant. Does anyone know of another easy way I can transfer my files to my new macbook pro? Thanks

http://pondini.org/OSX/Setup.html
http://support.apple.com/kb/HT2518
Manually migrating
If you prefer to move your files one by one between a Mac and a PC, consider the following options. Some are easier than others, and some require more computer experience, equipment, or resources.
Generally, you can migrate your files to the Mac by:
Copying the files from your PC onto external or removable storage media and then use that media in your Mac to transfer the files to your hard drive.
Sending files over the Internet. If you have an email account, just send the files to yourself from the PC and then pick the mail up on your Mac and save the attached files to your Mac hard drive. You may want to compress larger groups of files first.
Connecting the Mac and PC together through a network to use file sharing to move the files.
Tip: If you're moving files over manually, you'll save yourself some time down the road if you organize your files during the process from the get-go. For example:
Move your PC My Pictures photos to your Mac’s Home folder Pictures folder
Move your PC My Music song files to the Music folder on your Mac
Move your PC My Videos files to the Movies folder on your Mac
Move PC text and PDF files to your Mac Documents folder
Export PC contacts to vCards, and import them into your Mac Contacts
Use external or removable media
If your Windows PC has a CD or DVD drive, or a USB port:
Copy the files from the PC to an external hard drive or storage device, then reconnect the drive to your Mac and transfer the files to your Mac hard drive.
Burn files to a CD or DVD on your PC, and then use the discs in your Mac to transfer the files to your Mac hard drive.
If you don't have many files, transfer them over email, create zip files for larger groups of files. Mail your files from the PC to yourself, and then pick them up using Mail on the Mac.
Use a network connection
Connect your old PC to your Mac—either directly or over a network. Before you start moving files over, you should install any Mac software that is needed to open the files. Once you're done, use one of the following migration methods:
Direct connect
To move files by connecting your Mac directly to your PC (if both have an Ethernet port):
Connect your Mac to your PC using a standard Ethernet cable.
Make sure that both computers are turned on.
In the Finder on your Mac, choose Connect to Server from the Go menu to open the window.
Type your PC's network address in the Server Address text box using one of these formats:
smb://DNSname/ShareName
smb://IPaddress/ShareName
Click Connect.
Follow the onscreen instructions to enter your PC's workgroup name, user name, password, and the volume or folder you wish to access.
Your PC volume should appear in the Shared section of your Finder window on your Mac.
Open the volume and drag and drop files directly from it to anywhere on your Mac.
When finished, click the eject button to right of your PC volume to unmount it.
Network connection
To move files by connecting your Mac to your PC on the same network:
Make sure that both computers are turned on and connected to the Internet.
In the Finder on your Mac, choose Connect to Server from the Go menu to open the window.
Type your PC's network address in the Server Address text box using this format: smb://ServerName/ShareName, or select the name of your PC in this window (if it appears).
Click Connect.
Enter your PC's workgroup name, your user name, and your password when prompted, then select the volume or folder you wish to access.
Your PC volume should appear in the Shared section of your Finder window on your Mac.
Open the volume and drag and drop files directly from it to anywhere on your Mac.
When finished, click the eject button to right of your PC volume to unmount it.
Alternative methods
Copy files to a shared file server.
Purchase PC Data Transfer service at your local Apple retail store.

I can't seem to close the screen on my new MacBook Pro with ext montitor

I have a new MacBook Pro with a Samsung T240 through the DVI link. I can see my desktop on the external monitor when the laptop screen is open, but if I close it the computer goes to sleep and I cannot see anything on the T240.
I have the Bluetooth keyboard and the Bluetooth mouse. The mouse also deactivates until I manually browse for it after I wake the computer up by opening the screen.
I know I should be able to keep the display closed but how do I do this? Thanks!

MrAceXPS wrote:
I know I should be able to keep the display closed but how do I do this? Thanks!
Let the laptop sleep, then hit a key on the keyboard or wiggle the mouse to wake it up.

Spinning beach ball and black screen on my new macbook pro

After great anticipation, I just updgraded to a new macbook pro from an ibook G4. For the most part, I am thrilled and applications open and web pages load quickly. Occassionally, though, I get spinning beach balls...with more frequency than I did with my ibook and in OS X native apps...such as Safari.
Another problem I am having is in Front Row playing movie trailers: the screen goes black before the end of the trailer, but the audio continues.
Any feedback would be greatly appreciated. Thanks!
macbook pro 2Ghz, ibook G4, imac G4, power mac G4 Mac OS X (10.4.5)

That is the automatic ambient light sensor doing it's thing.
Depending on what machine you have, try turning the screen brightness all the way up. It will buttons on the top row, usually the F-1 for dimmer, F-2 for brighter
Also you can go to sytem preferences>display and un check the automatically adjust brightness for ambient light.
Hope this helps

HT1349 I can't get past the welcome screen for my new macbook pro. Help!!

Seriously. My new macbook pro will not let me progress past the welcome screen. It will not let me select australia (or any other) country as its host country!!!!

I just had the exact same problem. You must physically push down on the trackpad and get an audible "click" to activate the continue button on the language screen. The one-touch click function is not yet enabled on your Macbook because you haven't set it up yet. This should work for you. It did for me!

Cannot Maintain Stable Screen Share Connection New MacBook Pro

I am having some difficulty maintaining a stable screen share connection. It just keeps disconnecting and reconnecting. It has nothing to do with my network as I have tested it from 5 machines and it's only this one.
Has anyone else experienced this with the new MacBook/ MacBook Pro's?
I have  MacBook Pro - 15" 2.53Ghz/4GB RAM/320GB @ 5400RPM
Thanks,
Dean

A little update. I have found what caused this.
When my MacBook Pro was trying to Screen Share to my iMac it would ONLY drop out when connected to this particular machine. The iMac is a 24" Aluminum 2.4Ghz it is running @ 1920 x 1200 with a 23" Apple Cinema Display connected to it @ 1920 x1200.
When I mirror the display the screen-share connection stays stable. Only when I change it to Extended does this issue occur. I am wondering if any other users have experienced this? Possibly it could be a bug in the OS as it doesn't like multiple displays during screen share.

HT201177 Sometimes the screen on my new macbook pro slowly pulses from very light to a rather dark screen. This happens both whether or not it's plugged in. It's sporadic, and unpredictable. I'd love an answer. Thanks.

Sometimes the screen on my new Mac Book Pro slowly pulses from very light to a darker screen than I like. This is an intermittent problem and happens whether the computer is plugged in or on battery. Hope someone can help. Thanks. Ellen 206

That is the automatic ambient light sensor doing it's thing.
Depending on what machine you have, try turning the screen brightness all the way up. It will buttons on the top row, usually the F-1 for dimmer, F-2 for brighter
Also you can go to sytem preferences>display and un check the automatically adjust brightness for ambient light.
Hope this helps

Migration Assistant - Problems copying 2009 MacBook Pro data to new MacBook Pro

Purchased new MacBook Pro and tried to copy old MacBook Pro (circa 2009) data to new one using migration assistant. It stalled after about 20 hours via wireless. My question is how can I restore the new machine to factory settings and start over? Or is there a better way to copy the remaining files/applications? Please note that I've tried to run migration assistant again and it keeps exiting to login screen on the new MacBook Pro - after connection is made.

How much RAM does it have?
In spite of what Apple says, 4GB is not practically adequate with the new 64-bit systems (Lion and successors). All MBPs from Early 2011 forward, with user-installable RAM SO-DIMMs, can take up to 16GB with no problems and with greatly enhanced performance.
And if you still persist in running the systems with 4GB, make sure there's ample paging space on the HDD.

Starting Failed Data Migration Over Again With New Macbook Pro

I just purchased a new Macbook Pro. Upon transferring files from an old Macbook via a backup and Time machine, the startup screen on the new Macbook Pro now just shows white and a spinning disk. I can't even get a normal desktop.
1.New Macbook Pros do not have installation disks in the box. How do I get back to the welcome setup screen and start over when the migration did not work?

Use Lion recovery:
http://support.apple.com/kb/HT4718
Ciao.

Have you had New MacBook Pro retina screens crack?

I have a new MacBook Pro and all of a sudden the screen cracked. I haven't dropped or done anything to it. Has a anyone had that problem?

You should buy a hard case to protect your mac book. The hard case clips on to the Macbook pro 15 inch . I have a hard case and a soft "incase" as well, which i bought from the apple store for when i carry my Mac Book retina. I understand you can buy screen to also stick onto the front screen to protect the LCD.

Brand New Macbook Pro 2010 - Cracking body !

Hi !
I just bought the new macbook pro 2010 with hi-res and anti-glare screen (very impressive).
But something very annoying appeared few days ago when I started using my computer on my laps : it cracks !
I investigated to found the origin of this cracking noise and I succeed in it : the body is cracking when I exerce a little pression on the center of the bottom of the aluminium body. Consequently it cracks only on an unstable surface when the four "black feet" do not ensure a minimal interstice between the surface and the body.
Moreover, it cracks even when the computer is off, even when the computer is cold, so it's nor a drive optic issue neither movement detector, neither dilatation.
How do you explain that ? Remember, my computer is brand new, I just putted out of the box few days ago, no shock, no impact.
I pay the price to have a perfect product, so I want some explanations.
Thanks in advance,
Regards.

Welcome to the forums g.dubreuil !
This is a user to user support forum and issues raised here are not addressed by Apple employees. I agree with your statement of expecting a perfect product. If you've just bought it, simply contact Apple (or visit an Apple store) and have them take a look at it. I'm not exactly sure of what you are explaining, but if they agree that there is a problem, you should be able to get it replaced... which I would think preferable to an explanation.

I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

Have you tried repairing disk permissions : iTunes download error -45054

HT3224 I am new to Mac and started transferring data from my PC to my new Macbook Pro. Connection was lost once I started and now my Pro is stuck on the 'Transferring Information' screen. How do I get out of this screen to attempt the connection again?

II am new to Mac and was trying to transfer data from my PC to my new Macbook Pro. The connection was lost however and now my Pro is stuck on the 'Transferring you nformation' screen. How do I get out of this screen so I can attempt the connection again? Is it safe to force shut down of my Mac and will it still prompt me through all the setup process again?

Welcome to Apple Support Communities
If your Mac and PC are connected by Ethernet, unplug and plug that cable again. If not, you have to turn off the MacBook by holding the Power button.
In the next startup, try to transfer your files again. It's important not to interrupt the transfer process, because in most cases, you will stop it and you won't be able to resume it

Screen Cracked on new Macbook Pro

Similar Messages

Maybe you are looking for